績效管理好工具

1、績效管理好工具Practices, Aspects, Impacts-ConceptsMissionResourceImpactResourceResourceImpactImpactActivities/ OperationsPracticesAspect Aspect Aspect Installations have an EQA inventory in place: Practices Practice Owners and Locations Compliance Inspection and Oversight Evaluation Frequencies and Respons

2、ibilities Need to make comprehensive and add: Aspects ImpactsPractices, Aspects, Impacts-InventoryPractices, Aspects, Impacts-RelationshipsInventoryRisk-Based PrioritiesObjectives and TargetsMonitoring and Measurement Actions, ProjectsPlanCheck Inventory is basis for risk evaluation and objectives a

3、nd targets Inventory is basis for EQA Internal AssessmentPractices, Aspects, Impacts-First Steps Update existing EQA inventory with aspects and impacts information Initially may not be comprehensive Goal to get EMS implementation underway Follow implementation strategy established in Pre-Planning ph

4、aseRisk to MissionMissionResourceImpactResourceResourceImpactImpactActivities/ OperationsPracticesAspect Aspect AspectImpacts and RiskImpactsPotential Risks to MissionDegrade naturalareas Diminished utility for training operations Adverse public perception or noncompliance Potential mission shutdown

5、.Noncompliance/regulatoryaction Fines Mission stoppage Lose access to critical resources Distraction and inefficient use of personnel resourcesAdverse publicperception Lawsuits Mission stoppage Lose access to critical training areas Distraction and inefficient use of personnel resourcesHuman healtha

6、nd safetyeffects Increased sick time Personnel injury and death Decreased individual performancePractices, Aspects, Impacts - Risk Ranking Evaluate relative risk to mission to prioritize practices/aspects Process should be: repeatable, documented, defensible, and periodic May apply qualitative appro

7、achinitially and apply quantitative method laterPollution Prevention Opportunities Navy installations have mature P2 Programs in place The practice inventory may suggest P2 opportunities not considered within the traditional HW/industrial process focus of P2 Pollution Prevention Opportunities- First

8、 Steps Review practice inventory for P2 opportunities Apply P2 approach to identify and develop solutions for: Industrial practices not previously identified Non-industrial practices Environmental aspectsObjectives and Targets Objectives define an end-state supportive of the installations environmen

9、tal policy goals Targets are detailed performance standards that quantify each objective Should be achievable and measurable Periodically review and reviseObjectives and Targets-TypesObjective TypeExamplesEmphasizingCNO and DoDmetrics 40% reduction in pounds of hazardous wastesdisposed by the end of

10、 FY05, based on an FY02baseline. Zero spills of oil product to U.S. waters.Improvingmanagement ofenvironmentalprograms or EMSelements Develop and distribute SOPs for high riskpractices by first quarter FY03. Revise P2 Plan to incorporate new practicesidentified during EMS practice inventorydevelopme

11、nt by May 02.Drivingimplementationof risk-mitigationprojects Reduce VOC air releases installation wide by10% per year through FY07, from FY02 baselinelevels. Eliminate oil discharges to Muddy Creek.Objectives and Targets-RelationshipsObjectives and TargetsRequirementsRisk-Based PrioritiesEnvironment

12、al Policy GoalsMission, Local ConditionsMedia ProgramsPlanDoActions, ProjectsActions and Projects Actions - behavioral/administrative initiatives or outside support within the COs means Realign existing R/R Develop and provide training or procedures Secure NAVFAC support Projects - initiatives requi

13、ring external funding, requested and justified through PPBS P2 investments Studies Plan developmentActions and Projects-RelationshipsRisk-Based PrioritiesObjectives and TargetsMonitoring and Measurement ActionsPlanDoCheckPOMProjectsProgramsPolicyPlanningImplementationChecking/Corrective ActionManage

14、ment ReviewLegal RequirementsPractices, Aspects, ImpactsPollution Prevention OpportunitiesObjectives and TargetsPPBSMonitoring and MeasurementProblem/Cause Identification andCorrective/Preventive ActionEMS ReviewStructure, Responsibilities, and ProgramsTrainingEMS Documentation, Document Control, &a

15、mp; RecordsCommunicationStandard Operating ProceduresEmergency Preparedness & ResponseManagement ReviewEnvironmental Policy StatementCHECKING AND CORRECTIVE/PREVENTIVE ACTIONIMPLEMENTATIONPOLICYPLANNINGMANAGEMENT REVIEWStructure: The EMS Team Designated by Installation/Regional Commander Include

16、s Senior Management (EQB) CO/XOs of installation and tenants Department/Division managers Environmental office manager Includes Technical Support and EMS Implementation Media managers and other environmental office staff Environmental POCsEMS Team may include personnel from Tenants Production Mainte

17、nance ROICC Supply Quality Human Resources Environmental Safety and Health Public Affairs Comptroller BOS ContractorsStructure: Environmental Office Media programs Mature Already in place EMS elements in place P2 Legal requirements Emergency response PPBS TrainingStructure: Practice Owners “Command,

18、 unit, or office that uses a practice to accomplish its mission” Authority to accomplish their mission using a practice responsibility to control its aspects Accountability = Responsibilities +Authority4Accountability = Responsibilities +AuthorityEMSElementsMediaProgramsPracticesEMSTeamEnvironmental

19、OfficePracticeOwners44Training -Current Required by Regulation Media related: HW worker, WWTP operation, asbestos worker, emergency response Job Related Generally for environmental staff: NEPA, ERMS, computer skillsTraining for EMS Implementation Initial EMS Team Training Senior Management Environme

20、ntal Support Staff Practice Owners Training Environmental SOPs Video Interactive WebEMS Description Document Include installation EMS Policy Demonstrates & communicates implementation Objectives and targets Organizational structure and key responsibilities EMS elements Incorporate or provide a r

21、oadmap to information supporting each EMS elementCommunication Internal Senior managements role Environmental staff translate requirements into procedures and distribute to practice owners Mechanism for practice owners to communicate with Environmental Office External Public Affairs OfficeEnvironmen

22、tal SOPs Document for each practice Location, owner, POC Aspects and potential impactsEnvironmental SOPs Document for each practice Location, owner, POC Aspects and potential impacts Requirements, Procedures, Responsibilities for Operational control Communications Emergency preparedness and response

23、 Inspection TrainingEnvironmental SOPs Document for each practice Location, owner, POC Aspects and potential impacts Requirements, Procedures, Responsibilities for Operational control Communications Emergency preparedness and response Inspection Training Design, capacity, inputs Physical controls, P

24、2 options, and BMPs in placeTailored Environmental SOPs Practice owners need to know or provide Location, owner, POC Procedures, Responsibilities for Operational control Communications Emergency preparedness and response Inspection TrainingEmergency Preparedness & Response Plans prepared, not di

25、stributed Training up to date ? Distribute procedures in Environmental SOPsPolicyPlanningImplementationChecking/Corrective ActionManagement ReviewLegal RequirementsPractices, Aspects, ImpactsPollution Prevention OpportunitiesObjectives and TargetsPPBSMonitoring and MeasurementProblem/Cause Identific

26、ation andCorrective/Preventive ActionEMS ReviewStructure, Responsibilities, and ProgramsTrainingEMS Documentation, Document Control, & RecordsCommunicationStandard Operating ProceduresEmergency Preparedness & ResponseManagement ReviewEnvironmental Policy StatementCHECKING AND CORRECTIVE/PREV

27、ENTIVE ACTIONIMPLEMENTATIONPOLICYPLANNINGMANAGEMENT REVIEWMonitoring and Measurement Sampling and analysis Internal assessment efforts Tracking progress in meeting objectives and targetsProblem/Cause Identification Corrective/Preventive Action Review results of internal assessment efforts Conduct “p

28、roblem solving”Problem/Cause Identification Corrective/Preventive Action Suggested “problem solving” approach Define problem Analyze root causes Develop alternatives Select corrective action Develop corrective action Implement corrective action Follow-upEMS Review Answer two questions Does the EMS,

29、as described in the EMS Description Document, meet current Navy criteria? Does the EMS, as implemented, effectively do what the EMS Description Document says it will do?PolicyPlanningImplementationChecking/Corrective ActionManagement ReviewLegal RequirementsPractices, Aspects, ImpactsPollution Prevention OpportunitiesObjectives and TargetsPPBSMonitoring and MeasurementProblem/Cause Identification andCorrective/Preventive ActionEMS ReviewStruc