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1、2021/3/291Uncertainty Avoidance(不確定性規(guī)不確定性規(guī)避避) According to Hofstede(1998), uncertainty avoidance refers to the lack of tolerance for ambiguity and uncertainty and the need for formal rules and high-level organizational structure.2021/3/292Uncertainty Avoidance includes two forms:Low uncertainty Avoi

2、danceHigh uncertainty Avoidance2021/3/293Low Uncertainty Avoidance低度不確定性規(guī)避低度不確定性規(guī)避 Cultures of low uncertainty avoidance have less concern about ambiguity and uncertainty and have more tolerance for a variety of opinions.(U.S.,Canada,Great Britain)2021/3/294High Uncertainty Avoidance高度不確定性規(guī)避高度不確定性規(guī)避

3、Cultures of high uncertainty avoidance have a low tolerance for uncertainty and ambiguity.(France,Japan)2021/3/2951.There is a strong winglingness to live day by day.2.People have low level of stress.low2021/3/296There is greater anxiety about the future.People have high level of stress.high2021/3/2

4、97People are more risk-taking.One hopes for success.low2021/3/298People are less risk-taking.Failure is feared.high2021/3/2991.Superordinates may say “I dont know.”2.Less formal organizational structures are desired.low2021/3/2910Superordinates have all the answers.Formal organizational structures a

5、re desired.high2021/3/2911Low Uncertainty AvoidanceHigh Uncertainty AvoidanceLess emotional resistance to changeMore emotional resistance to changeLittle loyalty to ones employerMore loyalty to ones employerInitiative) of subordinates is encouragedInitiative of subordinates is discouragedDifferences

6、 are toleratedDifferences are dangerousSometimes rules can be broken.Rules can be broken.2021/3/2912Some characteristics of business culture.2021/3/2913low high2021/3/2914high low2021/3/2915low high2021/3/2916The Score of Uncertainty Avoidance Index上上中中下下(50,70)2021/3/2917Each country has each culture, we can not treat any countries at the same attitude. In the business, a American clerk will never understand why staff should stay in the same company for all his/her life. So there will be conflict between them because that is cu

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