外貿(mào)郵件大全

1、1 .向顧客推銷商品Dear Sir: May 1,2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully

2、2 .提出詢價Dear Sir: Jun.1,2001We received your promotional letter and brochure today. We believe that your would do well here inthe Kindly send us further details of your prices and terms of sale. Weask you to make every effort to quote at competitive prices in order to secure our business. We look for

3、ward to hearing from you soon.Truly3 .迅速提供報價Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and term

4、s of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.交易的契機4 .如何討價還價Dear Sir: June 8, 2001We have received your price lists and have studied it carefully. However, the price level in yourquotation is too high

5、for this market, If you are prepared to grant us a discount of 10%for a quantityof 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.Yours truly5-1同意進(jìn)口商的還價Dear Sirs: June 12, 2001Thank you for your let

6、ter of June the 8th. Wehave accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we

7、 have kept our prices down.Sincerely5-2拒絕進(jìn)口商的還價Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. Wemust ask you for a keener price in respect to future o

8、rders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly6 .正式提出訂單Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give yo

9、urproduct a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly7 .確認(rèn)訂單Dear Sir: June 20, 2001Thank you very much for y

10、our order of June 15 for 200 Deer Mountain Bikes. Wewill make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.Sincerely8 .請求開立信用證Gentlemen: June 18, 2001Thank you for your order No. 599. In order to execute it, please open a

11、n irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9 .通知已開立信用證Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According

12、to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.Sincerely10 .請求信用證延期Dear Sir : Sep. 1,2001Weare sorry to report that in spi

13、te of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment.Therefore, please explain our situation to your customers and secure their consent to extend theL/C to Sept.30.Sincerely11 .同意更改信用證Gentl

14、emen: Sept. 5, 2001We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.Sincerely交易的進(jìn)行12.抱怨發(fā)貨遲延Dear Sirs: Se

15、pt. 25, 2001Concerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed. We have given our customers a definite assurance that we would supply the

16、goods by the end of September. We hope you will look into this urgent matter.Yours faithfully12a.處理客戶的抱怨Gentlemen: Sept. 30, 2001In response to your letter of Sept.25, we regret your complaint very much. Today we receivedinformation from Hong Kong that the remaining 150 bikes were on a ship that dev

17、eloped engine troubleand had to put into port for repairs. The trouble was not serious, and the vessel is now on her way.She would arrive at your place tomorrow or the next day.Truly14-1取消訂貨Dear Sirs: Oct. 2, 2001We are sorry that causes completely beyond your control have made it impossible for you

18、 to keep the shipment date of Sept. 30. Since you have failed to uphold your end of the agreement, we find it necessary to cancel our order. Unfortunately, our buyers cannot wait indefinitely for the units. We are sorry that it is necessary to take such a drastic step.Sincerely14-2諒解遲運原因the ship'

19、;sarticlesGentlemen: Oct. 2, 2001We have received of your notice of delay of shipment due to mechanical troubles on the ship. We are pleased that the order is now on its way. Thank you for the notice. Weare eagerly awaiting arrival.Yours faithfully交易的尾聲15.貨物損壞報告Dear Sirs: Oct. 4, 2001Upon arrival of

20、 your shipment, the ship's agents noticed that case No. 5 was damaged and notifiedus. The number of articles in the case is correct according to the invoice, but the followingare broken: (List of articles)As you will see in our survey report and of the ship's agents', that these units ar

21、e damaged andquite unsaleable. Please send us replacements for the broken articles; we await your reply in due course.Sincerely16-1,拒絕承擔(dān)損壞責(zé)任Dear Sirs: Oct, 8, 2001Thank you for informing us of the damaged shipment. Since the units were packed with the best of care, we can only assume that the cases

22、were handled roughly. We therefore urge you to lodge your claim with the insurance company,Sincerely16-2.承擔(dān)賠償責(zé)任Gentlemen: Oct. 8, 2001As soon as we got your letter we got in touch with the packers and asked them to look into the matter.It appears that the fault lies with the packaging materials used. Weha