北辰地產(chǎn)柘城項(xiàng)目月份客戶來(lái)電來(lái)訪總結(jié)與分析_第1頁(yè)
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1、北辰地產(chǎn)柘城項(xiàng)目月份客戶來(lái)電來(lái)訪總結(jié)與分析序言自我司5月25日入駐西大街項(xiàng)目,接受項(xiàng)目全程運(yùn)營(yíng)之后,先后對(duì)本地市場(chǎng)行情進(jìn)行調(diào)研,并以此為依據(jù)對(duì)售樓部?jī)?nèi)外簡(jiǎn)包裝,制作墻體形象標(biāo)牌,梳理項(xiàng)目核心賣點(diǎn),對(duì)項(xiàng)目形象進(jìn)行重新樹(shù)立,并制作相關(guān)單頁(yè),同時(shí)對(duì)案場(chǎng)銷售人員進(jìn)行技巧和策略的培訓(xùn),以增強(qiáng)銷售人員接待客戶的成功率。在上述問(wèn)題得到處理后,我司又根據(jù)市場(chǎng)行情,重新制定本項(xiàng)目銷售策略,推出新的活動(dòng)方案,使客戶來(lái)電、來(lái)訪量得到很大提升,且成交量也達(dá)到預(yù)期目標(biāo)。當(dāng)然,在取得上述成績(jī)的同時(shí),本項(xiàng)目依然面臨很多問(wèn)題,需要我們雙方共同努力面對(duì),以使項(xiàng)目取得更大的銷售成功?,F(xiàn)將6月份項(xiàng)目銷售總結(jié)及分析呈報(bào)貴公司。一、客

2、戶來(lái)電分析1、來(lái)電客戶生活區(qū)域2、來(lái)電客戶認(rèn)知渠道3、客戶來(lái)電咨詢重點(diǎn)4、客戶投資需求客戶來(lái)電情況分析6月份來(lái)電計(jì)19通,客戶來(lái)訪區(qū)域以邵園鄉(xiāng)和慈圣鎮(zhèn)為主。柘城城區(qū)與李原鄉(xiāng)也占有一定比例,信息來(lái)源朋友介紹占有68%比例,路過(guò)與戶外各16%,詢問(wèn)內(nèi)容大多是價(jià)格,樓層,面積,付款方式詢問(wèn)頻率較高,來(lái)電咨詢二房的比例最大為47%,門面與三房各占37%與16%的比例。因之前項(xiàng)目一直處于滯銷狀態(tài),客戶對(duì)項(xiàng)目信心度降低,口碑相傳較弱,造成來(lái)電量相對(duì)較低,目前自我司進(jìn)駐之后通過(guò)售樓部外包裝、門前部分道旗的宣傳及客戶追蹤,來(lái)電量有所回升。建議在目前銷售態(tài)勢(shì)穩(wěn)定的情況下,加大推廣力度,重新建立新老客戶對(duì)本項(xiàng)目的

3、信心度,增加客戶對(duì)項(xiàng)目的忠誠(chéng)度,提高在客戶心目中的口碑,以此在最大程度上增加來(lái)電量。二、客戶來(lái)訪分析1、來(lái)訪客戶歸屬地本周期(月)來(lái)訪客戶76組,以上統(tǒng)計(jì)可以看出,來(lái)訪客戶大部分集中在邵園鄉(xiāng)附近,柘城城區(qū)與慈圣鎮(zhèn)也占有較大比例。具體情況如下分析:在項(xiàng)目沒(méi)有全面推廣前,邵園鄉(xiāng)客戶來(lái)訪占有將盡30%比例,說(shuō)明在項(xiàng)目附近還是有很大一部分潛在客戶。從側(cè)面也說(shuō)明,在項(xiàng)目附近的客戶對(duì)項(xiàng)目有很高的認(rèn)同率,如果宣傳力度加大,投入足夠,也同樣能夠吸引同縣城其他客戶,因?yàn)楸究h城的客戶認(rèn)同感不會(huì)有太大誤差。通過(guò)上月的銷售,及老客戶的口碑相傳,慈圣鎮(zhèn)、李原鄉(xiāng)、柘城城區(qū)各占有近20%比例,在整個(gè)柘城縣,要想贏得市場(chǎng),就

4、得先贏得客戶的口碑。2、客戶關(guān)注重點(diǎn)從以上客戶關(guān)注程度上來(lái)看,價(jià)格還是客戶最關(guān)注的購(gòu)房要點(diǎn),因本項(xiàng)目面對(duì)的大多是初次購(gòu)房者,所以面積,樓層,工程進(jìn)度也是客戶關(guān)注的重要因素,在以后的銷售過(guò)程中對(duì)客戶加以引導(dǎo),同時(shí)多談項(xiàng)目自身價(jià)值及周邊配套等附加價(jià)值,以此即保證所剩房源合理化銷售又盡可能提高客戶心理價(jià)位,促進(jìn)成交,加快工程進(jìn)度也能增加客戶對(duì)本項(xiàng)目的信心。3、客戶來(lái)訪認(rèn)知渠道客戶的獲知渠道以上可以看出,有32%的來(lái)訪都是通過(guò)朋友介紹,有37%的客戶是路過(guò)來(lái)訪,戶外占有率為22%,來(lái)訪渠道以此三種為主。朋友介紹及成交客戶應(yīng)對(duì)其獎(jiǎng)勵(lì),使其持續(xù)為本項(xiàng)目進(jìn)行口碑宣傳,另外一期都已是準(zhǔn)現(xiàn)房,可對(duì)施工現(xiàn)場(chǎng),外圍

5、墻進(jìn)行包裝,增加戶外道旗及廣告牌,同時(shí)在電視媒體,短信群發(fā),一對(duì)一派單的有效結(jié)合下,在本地市場(chǎng)引起轟動(dòng)效應(yīng),增加客戶來(lái)訪量。4、客戶職業(yè)特征從職業(yè)數(shù)據(jù)分布上來(lái)看,來(lái)訪主要群體以個(gè)體老板,教師,外出務(wù)工人員為主,公務(wù)員、私營(yíng)職員,醫(yī)生等職業(yè)也占有一定比例,在對(duì)本項(xiàng)目的關(guān)注程度上、個(gè)體老板、教師、外出務(wù)工人員的購(gòu)房需求與本項(xiàng)目較吻合,通過(guò)推廣,工程進(jìn)度,景觀,信譽(yù)度等幾方面提高項(xiàng)目自身品質(zhì),以此來(lái)增加公務(wù)員,律師等社會(huì)中層收入客群對(duì)本項(xiàng)目的關(guān)注。5、需求物業(yè)形態(tài)客戶選購(gòu)本項(xiàng)目以兩房,三房為主,對(duì)二期商業(yè)也有很大程度上的關(guān)注,兩房三房跟目前的市場(chǎng)需求吻合,二期商業(yè)在前期工作準(zhǔn)備充分情況下,投放市場(chǎng),

6、讓二期商業(yè)得到集中釋放。6、客戶關(guān)心付款方式數(shù)據(jù)顯示來(lái)訪及成交客戶大部分選擇銀行按揭,一種為中低收入者初次購(gòu)房,現(xiàn)有資金量有限;另一種經(jīng)商類客戶不愿意在買房上占有太多資金,一次性付款客戶也占有一定比例。7、客戶抗性及未成交原因由于本項(xiàng)目地處柘城縣中低收入?yún)^(qū)域,價(jià)格始終是影響成交的關(guān)鍵因素,由于該區(qū)域尚未發(fā)展成熟,周邊配套有待完善,也是客戶其中的抗性因素,商住樓樓間距過(guò)于小,另外產(chǎn)權(quán)50年受限,造成客戶異議較多,有相當(dāng)一部分客戶認(rèn)為目前優(yōu)惠幅度較小??蛻魜?lái)訪情況分析1、業(yè)績(jī)自5月25日7月4日共計(jì)簽約31套,其中按揭19套,一次性8套,分期4套。合同總金額3642787元,簽約面積2925.08

7、平方米。(其中換合同14戶,合同金額1717185,簽約面積1274.5平方米)總回款金額1539233元,其中233000元催款未簽約。2、威脅競(jìng)爭(zhēng)方面:馨苑花園經(jīng)濟(jì)適用房距本項(xiàng)目較近,價(jià)位偏低對(duì)本項(xiàng)目造成較大沖擊,金沙花園8層電梯花園洋房產(chǎn)品豐富,環(huán)境好,臨北湖,地處行政區(qū)域,臨近北關(guān)醫(yī)院辣椒市場(chǎng),與本項(xiàng)目?jī)r(jià)位接近,另外其推廣力度較大。項(xiàng)目自身方面: a、由于項(xiàng)目之前簽署的訂購(gòu)合同商住樓及一層門面簽署的交房時(shí)間為6月30日,現(xiàn)在已經(jīng)逾期交房,并產(chǎn)生違約責(zé)任,客戶的安撫及解釋工作擺在眼前,同時(shí)定購(gòu)合同換正式買賣合同,工作量相當(dāng)大,無(wú)疑增加銷售部工作強(qiáng)度及難度。b、之前已簽約客戶及現(xiàn)成交客戶大

8、多數(shù)為銀行按揭,目前銀行按揭政策過(guò)于嚴(yán)謹(jǐn),直接影響到項(xiàng)目回款。c、目前的工程進(jìn)度緩慢,一部分客戶對(duì)本項(xiàng)目信心有所降低。3、機(jī)會(huì)目前銷售態(tài)勢(shì)良好,加大推廣力度,加快工程進(jìn)度,提高上訪量,二期盡快進(jìn)入市場(chǎng),一期住宅樓可作適當(dāng)景觀,以此搶占市場(chǎng)占有率,促進(jìn)成交。三、本月較滯后工作1、新聞報(bào)道及影視廣告沒(méi)有在規(guī)定時(shí)間完成2、售樓部外包裝雖經(jīng)多次修復(fù),但還差強(qiáng)人意。3、按揭客戶按揭不順暢。四、七月份工作建議1、全面啟動(dòng)項(xiàng)目推廣工作,以增加客戶來(lái)訪量;2、疏通銀行按揭渠道,以加快回款速度;3、工程進(jìn)度按規(guī)定時(shí)間完成建設(shè)任務(wù),否則引發(fā)客戶疑慮;4、項(xiàng)目景觀綠化盡快實(shí)施,給第二階段房屋高價(jià)銷售一個(gè)支撐點(diǎn); 北

9、辰地產(chǎn)機(jī)構(gòu)柘城項(xiàng)目組 2009年7月10日內(nèi)部資料,請(qǐng)勿外傳!*cz7h$dq8kqqfhvzfedswsyxty#&qa9wkxfyeq!djs#xuyup2knxprwxma&ue9aqgn8xp$r#͑gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89

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19、z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$u*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxgjqv$ue9wewz#q

20、cue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$u*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcv

21、r9cpbk!zn%mz84!z89amv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89am

22、ywv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$u*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywv*3tngk8!z89amyw

23、pazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$u*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnugk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xr

24、m6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpb

25、k!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqvadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh

26、5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jn

27、d6ywrrwwcvr9cpbk!zn%mz849gxgjqv$u*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4n

28、gpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$u*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz84!z89amv$ue9wewz#

29、qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywv*3tngk8!z89amywpazadnu#kn&m

30、uwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$u*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrw

31、wcvr9cpbk!zn%madnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*adnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4

32、ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn

33、%mz849gxgjqv$u*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk

34、8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$u*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz84!z89amv$ue9wewz#qcue%&qypeh5pdx2zvk

35、um>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrww

36、cvr9cpbk!zn%mz849gxgjqv$u*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849g

37、xgjqv$u*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnugk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa

38、5uxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>

39、xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ks

40、v*3tngk8!z89amywv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$u*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#

41、kn&muwfa5uxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$u*3tngk8!z89amywpazadnu#

42、kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mzadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjq

43、v$ue9wewz#qcadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx

44、2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$u*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt

45、#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxg

46、jqv$u*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz84!z89amv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue

47、%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$u*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum&

48、gtxrm6x4ngpp$vstt#&ksv*3tngk8!z89amywv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$u*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnugk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9c

49、pbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywv

50、*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqvue%&qypeh5pdx2zvku

51、m>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$u*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv

52、*3tngk8!z89amywpazadnu#kn&muwfa5uxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$u

53、*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz84!z89amv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qyp

54、eh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$u*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm

55、6x4ngpp$vstt#&ksv*3tngk8!z89amywv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$u*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnugk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!z

56、n%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywpazadnu#kn&muwfa5uxy7jnd6ywrrwwcvr9cpbk!zn%mz849gxgjqv$ue9wewz#qcue%&qypeh5pdx2zvkum>xrm6x4ngpp$vstt#&ksv*3tngk8!z89amywv*3tng

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