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1 LogisticsEnglish物流專業(yè)英語 2 LogisticsEnglish物流專業(yè)英語 Chapter1Logistics物流Chapter2Supplychain供應鏈Chapter3Procurementandorderprocessing采購與訂單管理Chapter4Distribution配送Chapter5Packaging包裝Chapter6Warehouse倉儲Chapter7Inventorymanagement庫存管理Chapter8Transportation運輸Chapter9Logisticsdocuments物流單證Chapter10Logisticsinformationtechnology物流信息技術(shù) Contents 3 Chapter1Logistics物流 4 Chapter1Logistics物流 Part1ThedefinitionofLogistics物流的定義Part27Rtheoryoflogistics物流 7R 理論Part3Mainactivitiesoflogisticssystem物流系統(tǒng)的主要活動Summary本章小結(jié)Exercises習題 5 CaseStudy HowabottleofCocaColacokemovestoanendconsumer 6 7 LearningObjective 學習目標 Tolearnthedefinitionoflogistics Tolearnthe7Rtheoryoflogistics Tolearntheactivitiesinlogisticssystem 8 KeyTerms 關(guān)鍵詞 logistics物流transportation運輸demandforecasting需求預測warehousing倉儲materialhandling物料搬運informationprocessing信息處理productionplanning生產(chǎn)計劃inventorymanagement庫存管理Packaging包裝customerservice客戶服務 9 Part1ThedefinitionofLogistics物流的定義 Logistics isaterm whichoriginatesfromboththearmyandFrench AccordingtotheFrench theBaronofJomini whoofSwissoriginwhohadservedinNapoleon sarmybeforejoiningtheRussiansandwholaterfoundedtheMilitaryAcademyofSt Petersburg firstusedthetermintheearly19thcentury Soinamilitarysense theterm logistics encompassestransportorganization armyreplenishmentsandmaterialmaintenance 10 Part27Rtheoryoflogistics物流 7R 理論 Logisticsissometimesdescribedasachievingthe sevenrights gettingtherightthingintherightquantityintherightqualitytotherightplaceattherighttimeintherightconditionattherightprice 11 Part3Mainactivitiesoflogisticssystem物流系統(tǒng)的主要活動 Tomakealogisticssystemfunction avarietyofactivitiessuchasprocurement packaging transportation warehousing inventorycontrol informationprocessing customerservicemustexecutetogether 12 Summary本章小結(jié) Inthisinitialpartanumberoflogisticsdefinitionshavebeenintroduced Theimportantelementsoflogisticshavebeendescribed andthesewillbeexpandedinsubsequentchaptersofthebook 13 QuestionsforReview復習題 1 Whatisthelogistics 2 Whatdoestheterm logistics originatefrom 3 Howdoyoucomprehend logistics encompassesmuchmorethanjustthetransportofgoods 14 TrueorFalse判斷對錯 1 Thereareavarietyofdefinitionabouttheterm logistics eachhaveslightlydifferentmeaning 2 Logisticsinvolvestheflowandstorageof goods services andrelatedinformation 3 Logisticsmanagerstendtomaximizethenumberofhandlingwheneverpossible 15 TrueorFalse判斷對錯 4 Exchangeofinformationamongdifferentcompaniescanresultinfasterorderplacement quickerdelivery andgreateraccountabilitythroughoutthelogisticsprocess 5 Goodcustomerserviceistomakesurethattherightpersonreceivetherightproductwiththerightquantityattherightplaceattherighttimeintherightcondition eventhecostisveryhigh TTFTF 16 TopicforDiscussion討論話題 Somepeoplethinklogisticalprofessionalsshouldgethighersalary doyouagree 17 Chapter2Supplychain供應鏈 Part1Thedefinitionofsupplychain供應鏈的定義Part2Vendor ManagedInventory VMI 供應商管理庫存Part3Supplychainmanagement供應鏈管理Summary本章小結(jié)Exercises習題 18 Chapter2Supplychain供應鏈 19 CaseStudy BeerGame啤酒游戲 20 LearningObjective 學習目標 Tolearnthedefinitionofsupplychain TolearnthedefinitionofVendor ManagedInventory VMI Tolearnthetermsinsupplychainmanagement 21 KeyTerms 關(guān)鍵詞 supplychainmanagement供應鏈管理rawmaterial原材料finishedproduct成品materialflow物料流upstreamanddownstream上游和下游informationflow信息流 22 Part1Thedefinitionofsupplychain供應鏈的定義 23 Part2Vendor ManagedInventory VMI 供應商管理庫存 Vendor ManagedInventory VMI isameansofoptimizingSupplyChainperformanceinwhichthemanufacturerisresponsibleformaintainingthedistributor sinventorylevels Themanufacturerhasaccesstothedistributor sinventorydataandisresponsibleforgeneratingpurchaseorders 24 Part3Supplychainmanagement供應鏈管理 Supplychainmanagementcanbedefinedas thesystemic strategiccoordinationofthetraditionalbusinessfunctionsandthetacticsacrossthesebusinessfunctionswithinaparticularcompanyandacrossbusinessesinthesupplychain forthepurposesofimprovingthelong termperformanceoftheindividualcompaniesandthesupplychainasawhole 25 Summary本章小結(jié) Thechapterfocusesontheconceptofsupplychainandsupplychainmanagement Supplychainconsistsoffirmscollaboratingtoservetheneedsofend customers Supplychainconsistsoffirmscollaboratingtotakeadvantageofstrategicpositionandtoimproveoperatingefficiency 26 QuestionsforReview復習題 1 Whatisthesupplychain 2 WhatisVMI 3 Howdoyoucomprehendthesignificanceofsupplychainmanagement 27 TrueorFalse判斷對錯 1 Supplychainconsistsoffirmscollaboratingtakeadvantageofstrategicpositionandtoimproveoperatingefficiency 2 Supplychainwouldbeginwiththeactualrawmaterialsandendwiththefinishedproductthatisdeliveredtotheenduserorfinalcustomer 3 UnderVMI theretailergeneratestheorder notthevendor 28 TrueorFalse判斷對錯 4 Suppliersdelivertheseproductstothefirmarereferredtoasoutboundlogistics 5 Supplychainoperationsrequiremanagerialprocessesthatspanfunctionalareaswithinindividualfirmsandlinktradingpartnersandcustomersacrossorganizationboundaries TTFFT 29 Chapter3Procuremnetandorderprocessing采購與訂單管理 Part1Introductionofprocurement采購概述Part2Theprocurementprocess采購程序的主要活動Part3Specimenletters信函范例Summary本章小結(jié)Exercises習題 30 CaseStudy AESCO sorderprocessingmodel 31 LearningObjective 學習目標 TounderstandthedefinitionofprocurementTolearntheobjectivesofprocurementToanalyzetheprocessofprocurement 32 KeyTerms 關(guān)鍵詞 supplychainmanagement供應鏈管理rawmaterial原材料finishedproduct成品materialflow物料流upstreamanddownstream上游和下游informationflow信息流 33 Part1Introductionofprocurement采購概述 Procurementistheacquisitionofgoodsand orservicesatthebestpossibletotalcostofownership intherightqualityandquantity attherighttime intherightplaceandfromtherightsourceforthedirectbenefitoruseofcorporations individuals orevengovernments generallyviaacontract 34 Part2Procurementprocess采購流程 Theprocuringprocessinmodernbusinessisacycleconsistingofsevensteps 35 Part3Specimenletters信函范例 PlacementanorderConfirmationoforder 36 Summary本章小結(jié) Thischapterprovidesanoverviewofprocurementandtheprocurementprocess Theseintroducethetechniquesandtopicsprovidethemethodsusedbyprocuringorganizationtoimproveprocurementprocessinacompetitivemarket Thischapteralsodetailsthelettersofprocurement 37 QuestionsforReview復習題 1 Whatisprocurement 2 Whatarestepsoftheprocuringprocess 3 Whatarepoliciestoensurethatsuppliesarealwaysintherightplaceattherighttimeintheprocurementmanagement 38 TrueorFalse判斷對錯 1 Procurementinvolvesrepeatpurchasing 2 Sufficientsafetystocksmaybeheldatthemanufacturingplant 3 Theemphasiswastoprocurethegoodsatminimumcostwithlessattentionpaidtoqualityandtiming 4 Manytransportanddeliveryrequirementsneedtobediscussedpriortoagreeingtodealwithasupplier 5 Ifgoodsorservicesarenotavailablewhenrequiredthenfewcostsmaybeincurred FTFTF 39 Chapter4Distribution配送 Part1Thedefinitionofdistribution配送的定義Part2DistributionCenter配送中心Part3Distributionprocess配送流程Summary本章小結(jié)Exercises習題 40 CaseStudy AESCO sbusinessmodel 41 LearningObjective 學習目標 Tounderstandthedefinitionofdistribution Tounderstandthedefinitionofdistributioncenter Tolearnthedistributionprocess 42 KeyTerms 關(guān)鍵詞 distribution配送distributioncenter配送中心bulkgoods散裝貨物customer oriented面向客戶value addedactivities增值活動distributionprocess配送流程 43 Part1Thedefinitionofdistribution配送的定義 Distributionisalogisticsenddeliveryserviceinwhichgoodsmovefromsuppliertouserwithinarelativelyfixeddistanceandtimespan Itincludesboththephysicalmovementofgoodsandhandlingofrelatedprocedures 44 45 Part2DistributionCenter配送中心 Distributioncenterisalogisticslinktofulfillphysicaldistributionasitsmainfunction Generallyspeaking it salargeandhighlyautomatedcenterdestinedtoreceivegoodsfromvariousplantsandsuppliers takeorders fillthemefficiently anddelivergoodstocustomersasquicklyaspossible 46 47 Part3Distributionprocess配送流程 Ingeneral atypicaldistributioncentermayexecutethefollowingsevenoperationprocesses 48 Summary本章小結(jié) Thischapterprovidesanoverviewofdistributionanddistributioncenter Thedifferencesbetweendistributioncenterandwarehousesalsoshownindetails Thischapteralsointroducesdistributionprocess 49 QuestionsforReview復習題 1 Whatisdistributionmanagement 2 Whyisthedistributionmanagementimportantforacompany 3 Pleasedescribethefunctionofthedistributionmanagement 50 TrueorFalse判斷對錯 1 Distributionisusuallyoverashorterdistance 2 DCshandlemostproductsincycles e g receive store andpick3 Pickingandgroupagearethekeyelementstodeterminetheleveloftheentiredistributionsystem 4 Processindistributionreferstothereprocessingfinishedproductsreadyfordistribution 5 Distributioncanthroughmultipartloads significantlyimprovethelevelofdeliveryandreducethecoststhereof TFTFT 51 TopicforDiscussion討論話題 JoeBaileycallsyouatEurospedonhismobilephone HeisnowattheplaceshownonthissimplifiedmapofLeipzig UseexpressionsfromthebelowtodirecthimtotheNeueMesse 52 53 54 55 熟悉指路用語之后 要求學生按照示意圖向HedleysHumpers公司的司機JoeBailey描述去展覽館 NeueMesse 的路線 地圖上沒有明確標出展館的入口 學生可以解釋得更加詳細 參考答案中提供了一條路線 看看還有沒有別的路線好走 56 Chapter5Packaging包裝 Part1Introductionofpackaging包裝概述Part2Packingmaterials包裝材料Part3Packagemarking包裝標志Part4Specimenletters信函范例Summary本章小結(jié)Exercises習題 57 CaseStudy Payattentiontopackagingcharges 58 LearningObjective 學習目標 Tounderstanddifferentkindsofpackaging Tolearnthemainfunctionsofpackaging Toknowabouttheimportanceofpackagemarking Togetfamiliarwithpackagematerials 59 KeyTerms 關(guān)鍵詞 packaging包裝protection保護salespackaging銷售包裝transportpackaging運輸包裝shippingmark運輸標志identificationmark識別標志handlinginstructions儲運標志dimensionsofpackage包裝尺寸 60 Part1Introductionofpackaging包裝概述 Creationofapackorapackagingunit i e receptacleandanyothercomponentsormaterialsnecessarytoperformitscontainmentfunction bycombinationofproductwiththepackage applyingmethodsofpackagingusingpackagingmachinesordevicesbyhand 61 Part2Packingmaterials包裝材料 Exceptforthecargoinbulk suchascoal oil etc andthenudedcargo suchassteelbars iron etc mostgoodsneedadequatepackingforthepurposeoftransportandsales Inordertoavoiddamagethatoccurredduringtransitinoceantransportation strongpackingisneededtowithstandroughhandling 62 Part3Packagemarking包裝標志 Packingmarkisthemarktofacilitatethecargo transfer stockorthemarktoidentifythegoodsandavoiddamage Packingmarkincludesshippingmark indicativemark warningmarkandsoon 63 Part4Specimenletters信函范例 PackinginstructionsMarkinginstructionsCompletionofpacking 64 Summary本章小結(jié) Thischapterprovidestheoverviewoflogisticspackagingtechnology emphasizesthefunctionsofpackaging packagematerialsandtheimportanceofpackagemarking Thischaptermainlydealswithlettersaboutpackinginstructions markinginstructionsandcompletionofpacking 65 QuestionsforReview復習題 1 Whatarethemainfunctionsofpackaging 2 Canyounamesomeofthemostcommonlyusedpackingmaterials 3 Whyadequatemarkingisessential 4 Whatkindofinformationshouldbedeliveredbypackinginstructions 66 TrueorFalse判斷對錯 1 Packagesshouldbeeasytohandle convenienttostore readilyidentifiable secureandofashapethatmakesbestuseofspace 2 Aspaperisrecycledthefibersgetlongerandstronger 3 Packingmarkistheonlytofacilitateidentifythegoodsandavoiddamage 4 Indicativemarkisusedtoremindertherelativeworkersoftheitemsforattentionwhentheyload unload carryandstorethegoods suchas handlewithcare keepdry etc 5 Warningmarkisalsocalleddangerouscargomark TFFTT 67 TopicforDiscussion討論話題 Herearesometypesofpackingwhichareoftenused Abaleisformedwhengoodsarepress packedandwrappedlikeaparcelinhessianorplasticsheetingandthenbanded Abarrelorcaskisfortransportingliquids Traditionalbarrelsaremadeofwoodwithhorizontalmetalbands Acartonorcardboardboxisthemostusualtypeofpacking Itmaybefilledwithpolystyrene foamorplasticbubblewrapping 68 Achestisametalbox Acrateisawoodenbox Itmaybeclosed openorskeleton Adrumisaroundmetalcontainerthatstandsuprightfortransportingliquids Apalletisawoodenbaseontowhichgoodscanbestrappedforeasyliftingbyfork lifttruck Asackisalargebagmadeofjute hessianorplastic 69 70 71 72 Chapter6Warehouse倉儲 Part1Introductionofwarehousing倉儲概述Part2Warehouselayout倉庫規(guī)劃Part3Warehouseoperationprocess倉儲運作流程Part4Specimenletters信函范例Summary本章小結(jié)Exercises習題 73 CaseStudy WebFirmsGoonWarehouseBuildingBoom 74 LearningObjective 學習目標 Tounderstandtheconceptofwarehousing Toidentifythevarioustypesofwarehousing Toexaminethetrade offsinwarehousingdesign 75 KeyTerms 關(guān)鍵詞 warehousing倉儲privatewarehouse私人倉庫warehouse倉庫publicwarehouse公共倉庫warehouselayout倉庫布局contractwarehouse合同倉庫automation自動化mechanization機械化 76 Part1Introductionofwarehousing倉儲概述 Warehousinghasbeendefinedasthepartoflogisticssystemsthatstoreproducts rawmaterials parts goods in process finishedgoods atandbetweenpointsoforigintopointsofconsumption 77 Part2Warehouselayout倉庫規(guī)劃 Publicwarehousesareusuallydesignedtohandleavarietyofitems whileprivatewarehousesaremorespecialized Priortodesigningawarehouse thequantityandcharacterofgoodstobehandledmustbeknown 78 Part3Warehouseoperationprocess倉儲運作流程 Warehouseoperationprocessisasfollows 79 Part4Specimenletters信函范例 Instructionsforgoodsstorage 80 Summary本章小結(jié) Warehousinghasbeendefinedasthepartoflogisticssystemsthatstoreproducts rawmaterials parts goods in process finishedgoods atandbetweenpointsoforigintopointsofconsumption Thischapterprovidesanoverviewofwarehousing warehouselayoutandwarehouseoperationprocess Thischapteralsodetailsthelettersofwarehousing 81 QuestionsforReview復習題 1 Whatisthewarehousing 2 Whatarethemaincharacteristicsofprivatewarehouses publicwarehousesandcontractwarehouses 3 Whatisthewarehouseoperationprocess 4 Whatarethefundamentalprinciplesforwarehouselayout 5 Whatistheorderpicking 82 TrueorFalse判斷對錯 1 Warehouserentalrepresentaverysignificantproportionoftotalwarehousecost 2 Thesizeofwarehousesisdeterminedbytheneedsofthecustomergroups suchastheirinventorylevelplanning 3 Publicwarehousesareusuallydesignedtohandleavarietyofitems whileprivatewarehousesaremorespecialized 4 Warehouseemphasizestherapidmovementofproductsthroughafacilityandmaximizethroughput5 Secondarysortationistakesahighproportionofthetotalwarehousestaffcomplement TTTFF 83 TopicforDiscussion討論話題 Publicwarehousesoffermoreflexibilityfortheuserssinceitrequiresnocapitalinvestmentontheuser spart Doyouagreethatmanufactoriesshouldusepublicwarehousesinsteadofowningtheirprivatewarehouses 84 Chapter7Inventorymanagement庫存管理 Part1Thedefinitionofinventorymanagement庫存管理的定義Part2Inventorymanagementapproaches庫存管理的方法Part3Demandforecasting需求預測Summary本章小結(jié)Exercises習題 85 CaseStudy SeagateVMImode 86 LearningObjective 學習目標 Tounderstandthedefinitionofinventory Tolearncontemporaryapproachesofinventorymanagement Tolearnmethodsofdemandforecasting 87 KeyTerms 關(guān)鍵詞 inventorymanagement庫存管理economiesofscale規(guī)模經(jīng)濟效益ABCanalysisinventoryABC庫存分析demandforecasting需求預測MRP物料需求計劃Just in Time準時制生產(chǎn) 88 Part1Thedefinitionofinventorymanagement庫存管理的定義 Inventorymanagementisthebranchofbusinessmanagementconcernedwiththeplanningandcontrollingofinventories Inventorymanagementisrequiredatdifferentlocationswithinafacilityorwithinmultiplelocationsofasupplynetworktoprotecttheregularandplannedcourseofproductionagainsttherandomdisturbanceofrunningoutofmaterialsorgoods 89 Part2Inventorymanagementapproaches庫存管理的方法 Managinginventoryinvolvedtwofundamentalquestions howmuchtoreorderfromvendorsandtheirplantsandwhentoreorder Inventorydecisionsmustconsiderissuesrelatingtocostandtocustomerservicerequirements 90 Part3Demandforecasting需求預測 Forecastingdemandisanessentialprerequisiteforaneffectivestockcontrolsystem Therearefiveaspectsofdemandwhichmustbetakenintoaccount 91 Summary本章小結(jié) Thischapterintroducesthetopicofinventory whichstartswiththereasonholdinginventoriesandagainstinventories Italsointroducesfundamentalapproachestomanaginginventory TheseincludetheABCanalysis JITapproach andMRPapproach Next thedemandforecastingisdiscussed 92 Exercises習題 93 QuestionsforReview復習題 1 Whatistheinventory 2 Whyshouldamanufactorykeepinventory 3 Whatarecontemporaryapproachesofinventorymanagement 4 WhyshouldacompanyclassifyitsinventoryitemsintoanA BandCclass 5 Whatarefiveaspectsofdemandwhichmustbetakenintoaccount 94 TrueorFalse判斷對錯 1 Leadtimeisthetimebetweenplacingapurchaseorderandactuallyreceivingthegoodsordered 2 Safetystockreferstoinventorythatisneededtosatisfynormaldemandduringthecourseofanordercycle 3 A itemsapproximatelyrepresent85percentoftotalinventorycosts 4 TheJITapproachseekstominimizeinventorybyreducingcyclestock 5 Forecastingdemandisanessentialprerequisiteforaneffectivestockcontrolsystem FTFFT 95 TopicforDiscussion討論話題 TheJITapproachbringsbenefitstothemanufacturers theycanhavetherequiredamountofmaterialsarriveattheproductionlocationattheexactrighttime andkeeplittleevenzeroinventory Butthatmeansthesuppliershavetodelivertheirmaterialsmoreoftentomeetthisrequirement DoyouagreetheJITisanunfairpracticeforthesuppliers 96 Chapter8Transportation運輸 Part1Thedefinitionoftransportation運輸?shù)亩xPart2Transportfunctionalityandprinciples運輸功能和運輸原則Part3Logisticschannelsininternationaltransportation國際貨物運輸Part4Specimenletters信函范例Summary本章小結(jié)Exercises習題 97 CaseStudy Albertacoalmines 98 LearningObjective 學習目標 Tounderstandthedefinitionoftransportation Tolearnthetransportfunctionalityandprinciples Tolearnlogisticschannelsininternationaltransportation Tolearnlettersforshipment 99 KeyTerms 關(guān)鍵詞 貨物運輸freighttransportation時間和空間效用placeandtimeutility距離經(jīng)濟economyofdistance規(guī)模經(jīng)濟economyofscale國際貨物空運internationalairfreight海運oceanshipping 100 Part1Thedefinitionoftransportation運輸?shù)亩x Transportationisthecreationofplaceandtimeutility Whengoodsaremovedtoplaceswheretheyhavehighervaluethantheyhadattheplacesfromwhichtheyoriginated theyhaveplaceutility Timeutilitymeansthatthisserviceoccurswhenitisneeded Timeandplaceutilityareprovidedtopassengerswhentheyaremovedfromwheretheydon twanttobetoplaceswheretheydowanttobe andatthedemandedtime 101 Part2Transportfunctionalityandprinciples運輸功能和運輸原則 Transportationenterprisesprovidetwomajorservices productmovementandproductstorage Therearetwofundamentaleconomicprinciplesthatimpacttransportationefficiency economyofscaleandeconomyofdistance 102 Part3Logisticschannelsininternationaltransportation國際貨物運輸 1 Internationalairfreight2 Oceanshipping3 Transportinothercountries 103 Part4Specimenletters信函范例 RequestforadvanceshipmentProposalforpartialshipment 104 Summary本章小結(jié) Thischapterintroducesthedefinitionoftransportation Thetransportfunctionalityandprinciplesaredescribed Theimpo
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