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1Nr.NehruBridge,Ahmedabad-1TelFaxssuefortheQuarterJan,Feb,March-2002ForYourReadingOnly!!ForPrivateCirculationOnlyEditors:Mr.K.V.SunilKumar-Exe.Sec.toCMDMs.DeepaliSoni-GuestRelationExecutiveiNSIDEMessageFromGM,ThankYouNote.(Page1)BestEmployees,Happen-Inn,Motivation,SomeThoughts,EffectiveTeamWork,GoodNews,Editor’sNote.(Page2)GuestComments,Appointed,Inter-SchoolQuizContest,Recipe,Events(Page3)ToughTimesdon’tlast.Toughpeopledo.Incriticalsituationboysbecomemenandgirlsbecomewomen.JosephC.B.D’CoutoToallmyfellowcolleagues,ItissadandtragictoseesomuchofdisruptiontolossoflifeandpropertyacrossGujarat.Duringthiscrisisperiodtheteamspiritandsolidarityshownbyallofyoutoensurethepreservationoflifeandguestsafetywasunequalledbyusinthecity.Theeffortforreassuringsuchguestandensuringthatallweresafelyescortedtotheairportbystaffandthepoliceescortswasindeedverytouchingandshowedselflessness.Thishasearnedadmirationandaccoladesfromalltheguestswhostayedwithusforthededicationshowntowardsguestssafety.OnbehalfofChairman&ManagingDirector,BoardofDirectorsandmyself,Imusttakethisopportunitytocongratulateeachandeveryoneofyouforthesleeplessnightsandtoilwithoutcomplain.Myheartiestcongratulations!HolidayInnAhmedabadbravoandkeepitup!JosephC.B.D'Couto,MHCIMAGeneralManagerOnbehalfoftheChairman&ManagingDirector,BoardofDirectors,theGeneralManagerandallstaff&ExecutivesatHolidayInnAhmedabad,wewouldliketoexpressourheartfeltgratitudetothePoliceForcefortheirunconditionalandtimelysupportofferedtousduringthiscommunalcrisisthatshookAhmedabadthisMarch,2002.ItisajoytoseesuchdedicationfromthePoliceteamwhichgoestoshowthatthePoliceofAhmedabaddoreallycareaboutthepeople.WeareproudofthefactthatPoliceForcemanagedtobringpeaceandserenitytothetroublecityandweprayandhopethatthiswillnothappeninthefuture.EditorialTeam.ThankYouNoteMESSAGEFROMTHEGM’SDESK2EDITOR’SNOTEDearAll,Wetakethisopportunitytothankyouallforsendingusgoodwishesandsuggestions.Wehopetoreceiveyourcontinuedsupportandguidanceformakingthismagazinemoreinformativeandinteresting.Goingbythepublicdemand,weareplanningcirculateourmagazinetoourvaluedcustomersaswelltobriefthemwhatishappeningatHolidayInnAhmedabad.Oursincerethankstoallthestaff/executivemembersforgivingustheirarticlesforthismagazine.Wealsotakethisopportunitytoconsolethepeoplewhohavelosttheirfamilymembersintheriotsandpraythatthiswillnothappenagain.Mr.K.V.SunilKumar-Exe.Sec.toCMDMs.DeepaliSoni-GuestRelationExecutiveMOTIVATIONOfficeislikeasecondhome.Itisaplacewhere

peopleoffleshandbloodinteract,havejoys,sorrowsandgetangry.Anyonewhocomestoofficesisapotentialtargetformotivation/Sohowdoesonemotivatepeople?Readon

1)Expect

peopletomakedecisionsthatwillimprovetheirwork.

2)Rewardandrecognizeasheroesthepeoplewhomakedecisionsaboutandimprovementsintheirwork.

3)Makecertainemployeesknowandunderstandyourorganization'smission,vision,values,goals,andguidelinessotheycanfunneltheirinvolvementinappropriatedirections.4)Education,communication,measurementfeedbackandcoachingkeepinvolvementfrombecomingafree-for-all.5)

Neverpunishathoughtfuldecision.FrontOfficeDept.BestEmployeesTheseEmployeeswerefelicitatedfortheirdedicatedworkduringthequarter.TheBestEmployeeAwardcarriesacitation,medalandacashaward.January-2002Mr.LijuPhilip(RoomService)FrontofthehouseMr.SandeepSharma(FrontOffice)FrontofthehouseFebruary-2002Mr.AnthonyDas(Kitchen)HeartofthehouseMr.Harishankar(Engineering)HeartofthehouseHRDDept.HAPPENINNMexicanFoodFestivalOurhotelhostedaMexicanFoodFestivalinJanuary,2002.WehadspeciallyflowninExecutiveChefSergioSnyderandChefRobertoTrevesfromMexicofortheevent.Angoji

Tos,Fajitas,TacossuchwerethemouthwateringspecializedoffertotheguestwhodinedattheWaterfall.WecreatedaMexicandécorintheWaterfallwithallstaffinMexicandress.Itwasagrandsuccessandwegotaverygoodfeedbackfromtheguestsandtheyrequestedustohostsuchkindoffestivalinfuture.ItwasaHAPPENINNfoodfestivalwehadinHolidayInnAhmedabad.TheWaterfallTeamSomeThoughtsGoodNews!HolidayInnfamilytakesanopportunitytocongratulatefollowingemployees/team:Mr.Bharat

Patni(Kitchen)andMrs.PatnionthenewarrivalofbabyBoyonSaturday,17thMarch,2002.GodBlessTheFamily.Mrs.PoojaManishGupta&Mr.ManishGupta(TheWaterfall)fortheirweddingonFebruary28,2002.Mayeverymomentoflifebringjoyanddelightfortimetocome.HolidayInnCricketTeamhaswonthematchesagainstZydus

Cadila&FunRepublicinJanuary,2002.Mrs.Neeru

SoodhasjoinedHolidayInnAhmedabadasHousekeeperonFebruary18,2002.Learnfromthepast.Donotcometotheendofyourlife,Onlytofindyouhavenotlived.FormanycometothepointofleavingtheSpaceoftheearthandwhentheygazeback,TheyseethejoyandthebeautyThatcouldnotbetheirbecauseOfthefearstheylived.DON’THURRY,DON’TWORRY.YOU’REONLYHEREFORASHORTVISIT.SOBESURETOSTOPANDSMELLTHEFLOWERS.GuestRelation1GuestCommentsOnbehalfofbothMcDonalds’Mumbaiandmyself,Itakethisopportunitytothankyouforallyoursupportandhelpduringourstaylastweek.IwouldalsomentionthecommendablejobdonebyHolidayInnstaff.Amidst,whatwasprobablythemosthorrifyingsituationthatanyofushavehadtoface,itwasthecalmreassuringpresenceofyourpeoplethatmadeusfeelsafe.OnceagainIexpressmythankstoyou.AmitJatiaManagingDirectorMcDonald’sIamveryhappywiththestay.MaherShukriStationManagerSaudiArabianAirlinesThisistoplaceonrecordmythankfulnessforallthecourtesyextendedtomeduringmyshortstay.Theserviceandfacilityofthishotelareexcellent.Icansaythatwithabitofexperiencethatthehotelcanberatedamongthebestintheworld.ImaymentionherethatIhavestayedinmanyfivestarthroughouttheworld.Thankyouagain.T.V.KumarDy.GeneralManager-LegalAirIndiaHQRS,MumbaiAppointedMr.JosephC.B.D’Couto,GeneralManagerofHolidayInnAhmedabadhasbeenappointedastheSpecialAdvisortotheAdvisoryBoardofVivekanandaInstituteofHotel&TourismManagement,Rajkot.Inter-SchoolQuizCompetitionIndianExpresshasconductedaQuizCompetitionofTheIndianExpressInterSchoolTalentChampionshipTrophy2001-02inJanuary,2002andtheQuizMasterwasMr.JosephC.B.D’Couto,GeneralManagerofHolidayInnAhmedabad.Sales&MarketingSWEETANDSOURPEPPERSWITHBOWSINGREDIENTS1red,1yellowand1orangepepper1garlicclove,crushed2tablespoonscapers2tablespoonsraisins1teaspoonwholegrainmustardrindAndjuiceof1lemon1teaspoonhoney2tablespoonschoppedfreshcilantro8ouncespastabows(farfel)SaltandgroundblackpepperShavingsofparmesancheese(optional)METHODQuarterthepeppers,andremovethestalkandseeds.putintoboilingwaterandcookfor10-15minutesuntiltender.drainandrinseundercoldwater.peelawaytheskinandcutthefleshintostripslengthways.Putthegarlic,capers,raisins,mustard,limerindandjuice,honey,cilantroandseasoningintoabowlandwhisktogethercookthepastainalargepa