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1、Placing an order下訂單第1頁(yè)What is an order?Order 是為了要求供給詳細(xì)數(shù)量貨物而提出一個(gè)要求。它是對(duì)報(bào)盤(pán)或詢(xún)盤(pán)后發(fā)出報(bào)價(jià)而促成結(jié)果。訂單能夠用信或印制好訂單、傳真或e-mail來(lái)發(fā)送。賣(mài)方則用印制好確實(shí)認(rèn)書(shū)往返復(fù)。第2頁(yè)下訂單流程Customer places a sample orderMake and mail the samplesCustomer places a purchase order (PO)Arrange productionArrange shipmentApply to the CustomsShipping goods第3頁(yè)關(guān)于o

2、rderfresh order 新訂單new order 新訂單 initial order 首次訂單 trial order 試訂單 to accept an order 接收訂單 to book an order 接收訂單/訂貨 to confirm an order 確認(rèn)訂單 to cancel an order 取消訂單 第4頁(yè)wordsquantity n.數(shù)量 How much is the quantity?數(shù)量是多少They are going to order a big quantity.他們會(huì)下一個(gè)大訂單。receive v.接收 receive an order 接訂單

3、When can we receive/ get the products?我們能什么時(shí)候收到產(chǎn)品?第5頁(yè)quality n. 質(zhì)量This bike is of good quality.這里自行車(chē)質(zhì)量很好。We should make sure good quality.我們應(yīng)該確保質(zhì)量。item number 物品型號(hào)deadline 最終限期Tomorrow is the deadline for sending the goods.明天是發(fā)貨最終限期了。=We should send out the goods no later than tomorrow.第6頁(yè)order numb

4、er 訂單號(hào)Whats your order number?你訂單號(hào)多少?Fill an order 填寫(xiě)訂單case n.箱I have an order for 3 cases of A4 paper.我下了個(gè)三箱A4紙訂單。Invoice n.發(fā)票Ill send you an invoice tomorrow.我明天給你開(kāi)發(fā)票。第7頁(yè)deliver vt.傳送, 運(yùn)輸The goods will be delivered before Wednesday. 貨物會(huì)在星期三之前發(fā)出。My boss told me to deliver it to the customer.我老板叫我把這

5、東西寄給那客戶(hù)。delivery n.傳送,運(yùn)輸Your order is ready for delivery.您訂購(gòu)貨物能夠隨時(shí)交付。My order needs special delivery.我訂單需要特快專(zhuān)遞。第8頁(yè)in stock 庫(kù)存The customer ordered 100 meters of this cloth. But we have only 30 meters in stock.客人訂了一百米這種布料。但我們只有30米庫(kù)存。How much stock do we have?我們有多少庫(kù)存?double check 仔細(xì)檢驗(yàn)Please double chec

6、k with Lily.請(qǐng)跟麗麗再詳細(xì)查對(duì)一下。第9頁(yè)in advance 提前It needs to pay in advance. 它需要提前付款。If you want to change the order quantity, please inform us 5 days in advance.假如你想改訂購(gòu)數(shù)量,請(qǐng)?zhí)崆拔逄旄嬖V我們。will do 能行/成 Fine, that will do. 好,那也成。OK,this price will do.好,這個(gè)價(jià)錢(qián)能夠。第10頁(yè)對(duì)話(huà)練習(xí)-下訂單A: May I help you?B: Yes. Id like to place an

7、 order for sunglasses box, item number SUN096. 是,我想訂太陽(yáng)眼鏡盒,型號(hào)SUN096。A: OK, thank you. How much quantity do you want to order? 好謝謝,您想訂多少數(shù)量?B:I need the same amount as last time.我想訂跟上一次一樣數(shù)量。第11頁(yè)A: Do you have last times order number?您有上一次訂單號(hào)嗎?B: Yes, the order number is 180915.A: OK You ordered 3 cases

8、 last time. 100 pcs/case, is that right? 您上次訂了3箱,100個(gè)一箱,請(qǐng)問(wèn)對(duì)嗎?B: Yes. And the same address, please.是,寄回同一個(gè)地址。A: I will send you an invoice ASAP. Your order should be delivered on next Monday. 我會(huì)盡快給您出發(fā)票了。您訂單會(huì)在下星期一發(fā)貨。第12頁(yè)對(duì)話(huà)練習(xí)-催訂單B-Mr.Black (customer) A-AlenA: Hello, Mr. Black. Im sorry to tell you that

9、 we are unable to deliver your order on August 15th. Can you allow us a few more days? 你好,布萊克先生,我很抱歉告訴您我們無(wú)法在8月15日給您訂單出貨(交付訂貨)。您能夠允許我們多幾天嗎?B: Thats a bad news. I am waiting for the goods to give my customer.真是個(gè)壞消息。我等著這批貨給我客人呢。第13頁(yè)A: Were really sorry about that. Your order is quite a big order, so we

10、 need more production time to make sure the quality 真十分抱歉。您訂單那么大,我們需要更長(zhǎng)生產(chǎn)時(shí)間去確保質(zhì)量B: I can only wait for 2 more days. 我只能夠多等兩天.A: Im afraid its not enough. Can we make the delivery date on August 19th? 恐怕那不夠,我們能把出貨日期推遲到8月19嗎?B: No way. August 18th is the deadline. Bye!不行。8月18是最終限期,拜拜!第14頁(yè)ListeningPage

11、 24 Dialogue 2A: May I help you?B: Yes, I would like to place an order for toner cartridges. We have a standing agreement (長(zhǎng)久協(xié)議)with your company, so well need the same amount as last time.A:Let me key in (輸入) your information into my computer, Ill pull up(導(dǎo)出) our records for you. Do you have an order number? What name is the order listed under?第15頁(yè)B: It should(應(yīng)該) be under Leslie Smith. The number is 184796 A.A: Yes, Mr. Smith. I have an order for 3 cases of cartridges, is that what you would like to refill(續(xù)訂)?B: Yes.A: Is this the correct billing address(送貨地址)?B: N

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