外貿(mào)郵件回復(fù)模板

1、外貿(mào)郵件史上最全的回復(fù)詢盤(pán)模板 未付款訂單Dear $buyer,Wehave got your order of XXXXXX。But it seems that the order is still unpaid. If theres anything I can help with theprice, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship itout as soon as possible. Thanks ！

2、Best Regards$myname 譯文：我們已收到你的訂單，但訂單似乎未付款。 如果在價(jià)格和尺寸上有什么能幫助的，請(qǐng)隨時(shí) 與我聯(lián)系。當(dāng)付款完成，我將立即備貨并發(fā)貨。謝謝！ 提示：請(qǐng)根據(jù)您產(chǎn)品自身特點(diǎn)對(duì)描述內(nèi)容進(jìn)行修改。已付款訂單Dear $buyer,Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out within XXXbusinessdays as promised. After doing so, we will send you an e-mail notifyi

3、ng you of the tracking number. If you have anyother questions, please feel free to let me know. Thanks!Best Regards$myname譯文：您的訂單編號(hào)為 xxxxxxxxxxxxXX 款項(xiàng)已收到， 我們將在承諾的 XXX 天內(nèi)發(fā)貨，發(fā)貨后， 我們將通知你貨運(yùn)單號(hào)。如果您有任何問(wèn)題請(qǐng)隨時(shí)聯(lián)系我。謝謝！ 提示：請(qǐng)?zhí)钌夏挠唵翁?hào)和發(fā)貨天數(shù)。發(fā)貨后Dear $buyer,The item xxxxxxxxxxxxxyxou ordered has already beenshipped ou

4、t and the tracking number is xxxxxxxxxxxxxx.The shipping status is as follows: xxxxxxxxxxxxxx. You will get it soon. Thanks for your support!Best Regards$myname譯文：訂單號(hào)為 xxxxxxxxxxxxx 的貨物已經(jīng)發(fā)貨，發(fā)貨單號(hào)是XXXXXXXXXXXXxxi 輸方式是xxxxxxxxxxxxxx 丁單狀態(tài)是 xxxxxxxxxxxxxX 您將會(huì)很快收到貨物，感謝您的支持和理解。 提示：請(qǐng)?zhí)顚?xiě)訂單號(hào)、發(fā)貨單號(hào)、運(yùn)輸方式和發(fā)貨日期。詢問(wèn)是

5、否收到貨Dear $buyer,According to the status shown on EMS website, your order has been received by you. If you have got the items,please confirm it on . If not, please let me know. Thanks Best Regards$myname譯文：EMS 網(wǎng)站顯示您已收到貨物。如果您已收到貨物請(qǐng)到敦煌網(wǎng)確認(rèn)，如果有問(wèn)題請(qǐng)告知我。謝謝！ 提示：可根據(jù)您貨物的實(shí)際情況進(jìn)行更改。客戶投訴產(chǎn)品質(zhì)量有問(wèn)題Dear $buyer,I am ver

6、y sorry to hear about that. Since I did carefully check the order and the package to make sure everythingwas in good conditionbeforeshipping it out, I suppose that thedamage might have happened during t he transportation. But I m still very sorry for the inconvenience this hasbrought you. I guarante

7、e that I will give you more discounts to make this up next time you buy from us. Thanks foryour understanding.Best Regards$myname譯文： 很抱歉聽(tīng)到發(fā)給您的貨物有殘損， 我在發(fā)貨時(shí)再三確定了包裝沒(méi)有問(wèn)題才給您發(fā)貨的。殘損可能發(fā)生在運(yùn)輸過(guò)程中， 但我仍舊因?yàn)閹Ыo您的不便深表歉意。 當(dāng)您下次從我這購(gòu)買(mǎi)時(shí)， 我將 會(huì)給您更多的折扣。感謝您的諒解。提示：請(qǐng)根據(jù)投訴的實(shí)際情況進(jìn)行更改。訂單完成Dear $buyer,I am very happy that you have r

8、eceived the order. Thanks for your support. I hope that you are satisfied with theitems and look forward to doing more business with you in future.Thanks ！$myname譯文：我很高興地看到您已收到貨，感謝您的支持。希望您滿意，并期待著在將來(lái)與您做更多的提醒買(mǎi)家給自己留評(píng)價(jià)Dear $buyer,Thanks for your continuous support to our store, and we are striving to im

9、prove ourselves in terms of service,quality, sourcing, etc. It would be highly appreciated if you could leave us a positive feedback, which will be a greatencouragement for us. If theres anything I can help with, dont hesitate to tell me.Best Regards$myname譯文：感謝您繼續(xù)支持我們，我們正在改善我們的服務(wù)，質(zhì)量，采購(gòu)等。如果您可以給我們一個(gè)

10、積極的反饋，我們會(huì)非常感激，因?yàn)檫@對(duì)我們來(lái)說(shuō)是一個(gè)很大的鼓勵(lì)。如果有什么我可以幫助， 不要猶豫請(qǐng)告訴我。貨物斷貨Dear $buyer,We are very sorry that item you ordered is out of stock at the moment. I will contactthe factory to see when it will be available again. I would like to recommend some other items of similar styles.Hope you like them too. You can cl

11、ick on the following linkto check them out XXXXXXXXXXXXXXXXXXXXXXXXXXXX .If there s anything I can help with, please feel freeto contact us. Thanks！Best Regards$myname譯文： 真是對(duì)不起， 您訂購(gòu)的產(chǎn)品目前缺貨， 我會(huì)與工廠聯(lián)系什么時(shí)候能補(bǔ)上， 并將隨時(shí)告知你。 以下鏈接提供的產(chǎn)品也很不錯(cuò)XXXXXXXXXXXXXXXXXXXXXXXXXXX 您可以看看。有什么我可以幫忙的，請(qǐng)隨時(shí)與我們聯(lián)系。謝謝！提示：請(qǐng)?jiān)跈M線處添加同類產(chǎn)品的鏈

12、接。折扣Dear $buyer,Thanks for your message. Well, if you buy both of the XXXX items, we can offer you aXXX%discount. Once we confirm your payment, we will ship out the items for you in time. Please feel free tocontact us if you have any further questions.Thanks & Best regards!$myname譯文：感謝您給我信息。目前我們

13、正在進(jìn)行促銷，如果你購(gòu)買(mǎi)了XXXX 個(gè)產(chǎn)品，我們可以為您提供 XXX%的折扣。一旦我們確認(rèn)您的付款，我們將及時(shí)發(fā)貨。如果您有任何進(jìn)一步的問(wèn)題，請(qǐng)隨 時(shí)與我們聯(lián)系。謝謝！提示：請(qǐng)?zhí)韺?xiě)希望買(mǎi)家購(gòu)買(mǎi)的件數(shù)和您所能提供的折扣。買(mǎi)家議價(jià)Dear $buyer,Thank you for taking interests in our item. I m afraid we can t offer you that low price you bargained as the pricewe offer has been carefully calculated and our profit margin

14、 is already very limited. However, we can offer you aXXX%discount if you purchase more than XXXXpieces in one order. If you have any further questions, please letme know. Thanks!$myname譯文：感謝您對(duì)我們產(chǎn)品的興趣，但很抱歉我們不能給您更低的議價(jià)。 事實(shí)上， 我們的上市價(jià)格 是經(jīng)過(guò)精心計(jì)算的且合理的，它已經(jīng)讓我的利潤(rùn)有限。但如果您一個(gè)訂單購(gòu)買(mǎi)超過(guò)XXXX 件，我們將給你 XXX %的折扣。有任何問(wèn)題請(qǐng)聯(lián)系我。謝謝

15、！ 提示：請(qǐng)?zhí)砑酉ＭI(mǎi)家購(gòu)買(mǎi)的件數(shù)和您所能提供的折扣。大量訂單詢價(jià)Dear $buyer,Thanks for your inquiry. We cherish this chance to do business with you very much. The order of a single sampleproduct costs $ XXXX USD with shipping fees included. If you order XXX pieces in one order, we can offer you thebulk price of XXXXUSD/piece with

16、 free shipping. I look forward to your reply.Regards ！$myname譯文：感謝您的詢問(wèn)，我們很誠(chéng)摯的希望跟您做生意。一個(gè)樣品的運(yùn)費(fèi)需要XXXX 美元，如果您一個(gè)訂單訂 XXX 件產(chǎn)品，我們可以為您提供批量?jī)r(jià)格XXXX 美元/件。期待著您的答復(fù)。謝謝。提示：請(qǐng)?zhí)顚?xiě)你產(chǎn)品的價(jià)格，購(gòu)買(mǎi)件數(shù)和優(yōu)惠價(jià)格。買(mǎi)家要求免運(yùn)費(fèi)Dear $buyer,Sorry, free shipping is not available for orders sent to XXXXXXXXXXXXXXB.ut we can give you a XXX% discoun

17、tof the shipping cost.$myname譯文：很抱歉，到 XXXXXXXXXXXXX 不能免運(yùn)費(fèi)的，但是我們可以在運(yùn)費(fèi)上給你XXX %的折扣。提示：請(qǐng)?zhí)顚?xiě)地區(qū)和運(yùn)費(fèi)折扣。未付款訂單改完價(jià)格再次催款Dear $buyer,We ve reset the price for you. Wehave given you a XXX%discount on the original shipping price. Since the pricewe offer is lower than the market price and as you know the shipping co

18、st is really high, our profit margin for thisproduct is very limited. Hope you are happy with it and you are welcome to contact me if there s anythingelse I can helpwith.Best regards! $myname譯文：我們已經(jīng)為您重置價(jià)格并給您原運(yùn)價(jià)XXX的折扣。如你所知，運(yùn)輸成本非常高，而我們提供的價(jià)格比市場(chǎng)價(jià)格低， 我們從這個(gè)產(chǎn)品中賺取不了多少利潤(rùn)。 希望您滿意， 并隨時(shí)與我聯(lián)系。 提示：請(qǐng)?zhí)顚?xiě)運(yùn)費(fèi)折扣。沒(méi)有好評(píng)，買(mǎi)家對(duì)于

19、你的產(chǎn)品表示懷疑Dear $buyer,I am very glad to receive your message. Although I haven t got a high score on DHgate, Ive been doing businesson eBay for many years and I am quite confident about my products. Besides, since DHgate offers BuyerProtection service which means thepayment wont bereleased to us until

20、 you are satisfied with the product and agree to release the money. We sincerely look forward toestablishing long business relationship with you.Regards$myname譯文：我很高興收到你的郵件。雖然我在 DHgate 沒(méi)有多少評(píng)價(jià)，但我一直在 Ebay 做業(yè)務(wù)多年， 我對(duì)我的產(chǎn)品很有信心。此外 DHgate 提供第三方擔(dān)保支付服務(wù)，這意味著付款將不會(huì)發(fā)放給賣 方，直到您對(duì)產(chǎn)品質(zhì)量和交易非常滿意。希望能夠與您長(zhǎng)期合作，謝謝。發(fā)貨幾天后買(mǎi)家沒(méi)收到貨

21、Dear $buyer,We sent the package out on XXXXXXXXXXXXXX, and we have contacted the shipping company and addressedthe problem. We have got back the original package and resent it by UPS. The new tracking number isXXXXXXXXXXXXXX.I apologize for the inconveniences and hopefully you can receive the items

22、soon. If you have any problems, don t hesitate to tell me.$myname譯文：我們已經(jīng)在 XXX 月 XXX 號(hào)發(fā)送包裹，根據(jù)您的反饋，我們已經(jīng)聯(lián)系貨運(yùn)公司并確認(rèn)問(wèn)題。 我們將找回原來(lái)的包裹并重新寄送，新的貨運(yùn)單號(hào)是 XXXXXXXXXXXXX 使用的是 UPS 我對(duì)此感到十分抱歉，希望您能盡快收到。有任何疑問(wèn)，請(qǐng)告訴我。提示：請(qǐng)?zhí)顚?xiě)發(fā)貨日期和貨運(yùn)單號(hào)。向買(mǎi)家推薦新品Dear $buyer,As Christmas/New year/ . is comi ng, we fou nd XXXXXXXXXXXXXX has a large pote ntialmarket. Many customers are buying them for resale on eBay or in their retail stores because of its high profitmargin. Wehave a large st