外貿郵件英語

1、外貿英語1. Quotation報價2. Sample樣品3. Catalogue型錄4. Order/purchase order訂單5. Contract合約6. Shipment裝船(運7. Damage損壞8. Shortage數量短缺9. Complaint抱怨10. Agency代理權11. Payment付款12. Inquiry詢問較長的主旨說明，以提醒收信者注意您的商用書信，但是以不超過五個單字的簡易句子為原則，以免過于冗長：1. Making an appointment安排會議2. Looking for Customers尋找客戶3. Extending Busines

2、s拓展業(yè)務4. Trade Proposal商務計劃5. Agreement on Conditions of Business交易條件協(xié)議6. Trade Inquiry商務詢價7. Selling Offer賣方報價8. Buying Offer買方報價9. Placing an Order下訂單10. Follow-up進度查詢11. Sales Contract 買賣契約12. Claims and Adjustments索賠與調處13. Establishment of Agency Ship建立代理關系稱謂Dear Sir,：敬啟者，用在只知其人不知其名的狀況下。My dear S

3、ir,：敬啟者，用在只知其人不知其名的狀況下。Dear Sirs,：敬啟者，用在只知為一群人中的某一人。Dear Madam,：親愛的小姐，表示對不分已婚或未婚也不知其名女士的稱呼。Dear Mr.Mrs. Wang,：親愛的王先生王太太，用在知道對方的姓氏。Dear Miss Jones,：親愛的瓊斯小姐，表示對未婚女士的稱呼。Dear Ms. Jones,：親愛的瓊斯小姐，表示無法確定對方是否已婚或未婚的女士稱呼。Dear Doctor Wang,：親愛的王醫(yī)師，用在知道對方的職稱。Gentlemen:：敬啟者，用在只知為一群人中的某一人。To whom it may concern,：貴

4、寶號鈞鑒，用在不知道收件者是誰或寫給公司、部門時使用。 Dear Chris, ：親愛的克里斯，用在熟悉對方的情況。Hi Chris, ：嗨，克里斯，用在與對方有一定的交情的情況。Opening 開場白：1. 簡單打招呼，例如：It's been a long time since自從已經很久了2. 已知道對方的問題We are terribly sorry for關于我方很抱歉We hear from我方得知We regret to know很抱歉得知3. 已收到對方的來信Thank you very much for your letter dated感謝您日期的來信We are

5、pleased to receive your letter很高興收到您的來信As requested in your letter 根據您來信要求4. 回復對方的詢問In response to your letter回復您的來信As regards to 事關事件In connection with 這是有關于事件?？吞捉Y束語1. 期待語句，例如“be looking forward to ”靜待得到：We look forward to receiving your reply.我方期望得到您的回復。I am looking forward to your comments.我將靜待您的

6、建議。2. 感謝語句，“Thank you for”感謝您的：Thank you for your close cooperation with us in this matter.感謝您對于此一事件的協(xié)助。Thank you again for your attention.感謝您對于此事的注意。3. 要求語句，“Please tellinform us”請告訴通知我方：Please inform us your decision soon.請盡快通知我方您的決定。Please tell us whether you may accept it.請告知我方您是否會接受。4. 詢問語句，“Wi

7、ll you please”能請您：Will you please reply us before this Wednesday?能請您盡快在這個星期三前回復嗎？Will you please send us a copy of your latest catalogue?能請您寄給我方一份您的最新目錄嗎？5. 堅信語句，“We trust believe、await”我方相信堅信、等待：We trust you will now attend to this matter without furtherdelay.我方相信貴公司會毫不延誤地關心此事件。We await your satisf

8、actory to our quotation service、product.我們等待貴公司對我們的報價服務、商品感到滿意！6. 謙虛語句，“You are the welcome to ”，歡迎，例如：You are always the most welcome to contact us.歡迎您隨時與我方聯(lián)絡。You are welcome to ask us for any cooperation.歡迎您隨時要求協(xié)助。敬辭：Sincerely yours,Very sincerely yours,Faithfully yours,Yours very truly,Very respe

9、ctfully yours,Regards,Best regards,Best wishes,Warmest regards,常用商業(yè)例句$自我介紹 $提議會面 $約定會面時間 $無法如期會面$更改、延后會面時間 $提議 $代理權 $詢價 $報價$議價 $樣品、目錄 $回復 $訂購前 $已訂購 $運送$出貨 $商品解釋 $付款 $協(xié)調 $爭執(zhí) $抱怨、賠償$道歉 $結語自我介紹Introduction實用例句We are desirous of extending our connections in your country.我們擬拓展本公司在貴國的業(yè)務。We have been havin

10、g a good sale of umbrellas and aredesirous of expanding our market to your country.我們的雨傘一直很暢銷，而我們想要在貴國擴展敝公司的經營市場。 We have the pleasure of introducing ourselves to you asone of the most reputable exporters.我們有這個榮幸向您介紹敝公司是一家信譽優(yōu)良的出口商。BCQ is an ISO, UL and NSF certified company.BCQ 是一家ISO 、UL 和NSF 合格認證的

11、公司。We shall be much obliged if you will give us a list of somereliable business houses in Japan.如果您能提供敝公司一些在日本具有可靠信譽的公司名單，敝公司將感激不盡。 We would appreciate it if you could kindly introduce us inyour publication as follows:如果您能在您的出版品上刊登敝公司以下說明，敝公司將感激不盡：We specialize in this line of business.我們專門經營此項服務。We

12、 have been engaged in this business for the past 20 years.敝公司從事這個業(yè)務已經有廿年的經驗。Because of our past years' experience, we are well qualifiedto take care of your interests.因為我們過去的經驗，我們具有極佳的勝任能力來照顧您的權益。Our company is well-established and reliable.我們公司有口皆碑且信用可靠。We have close business relations with the

13、 domestic privateenterprises.敝公司與國內私人企業(yè)有非常密切的商務關系。We have four manufacturing plants in different countries:China, Japan, Spain and Philippine.我們在不同的國家共有四個制造工廠：中國大陸、日本、西班牙及菲律賓。 We have full confidence that we will meet all your requirements.我們有信心可以滿足您的所有需求。提議會面Appointment實用例句I'd like to make an a

14、ppointment to see you.我想要跟您約個時間見面。Would it be possible for us to talk to Mr. Black in person about that?我們可否親自跟布來克先生談此事？Mr. White would like to come and see you.懷特先生想登門拜訪。Could we meet and discuss the matter in a little more detail? 我們可以見面再詳細討論一下這件事嗎？Could we get together and discuss it a little mor

15、e? 我們可否見面時再多討論一下？I wonder if it would be possible for us to meet you at your office.能不能在你辦公室見個面？Could I see Miss Jones sometime next week?下個星期我能找個時間跟瓊斯小姐見個面嗎？I'd like to meet Mr. Cruise at four o'clock in the afternoon. 下午四點我想跟克魯斯先生見個面。I'd like to see you tomorrow if you have time.如果您有空我

16、想明天跟您見個面。Should I visit you, or would you like to come over here and talk about it?我能去拜訪您或是您要過來討論呢？How about come to my office?你覺得來我的辦公室如何？I would like to talk about it more often if you have time tomorrow.假使你明天有空，我想要多討論一下What do you say if we talk about it at your office? 你覺得我們在你的辦公室討論如何？I will hav

17、e Debbie and Martin visit you and talk about it formally.我會請黛比和馬丁拜訪你并正式地討論這件事。 Would you arrange a formal appointment for us? 您能為我們安排一個正式的會議嗎？約定會面Arrange for an appointment實用例句What do you think?你覺得呢？What do you say five o'clock?你覺得五點如何？When can we meet to talk?什么時候我們能見面談談？When is it convenient f

18、or you?您何時方便呢？What time would be convenient for both of you?您們兩個人什么時候方便呢？How about the day after tomorrow at five o'clock p.m.?后天下午五點如何？How about tomorrow night at seven o'clock? Is it OK with you?明天晚上七點如何？你可以嗎？How about four o'clock in my office?四點在我的辦公室如何？How about next Monday or the d

19、ay after tomorrow?下星期一或是后天如何？Are you free next Tuesday at two o'clock p.m.?下個星期二下午兩點您有空嗎？Could we make a tentative appointment for Friday?我們能暫時先約在星期五嗎？Let's tentatively say next Wednesday at four o'clock p.m.我們暫時約定下星期三下午四點。How about ten a.m. in my office? I will arrange this meeting.早上十點

20、在我辦公室如何？我會安排這次會議。Are you free right now? I really need to talk about it with you.你現在有空嗎？我真的必須和你討論一下。確定會面時間Make sure for the appointment實用例句See you soon.不久之后見。I'll see you at eleven.那就十一點見。Anytime you say.什么時候都可以。Anytime between three and five.三點到五點都可以。I'm free after three o'clock.三點以后我有空

21、。Which one do you prefer? Two or four o'clock?兩點或四點你比較喜歡哪一個？I think three o'clock is much better.我覺得三點比較好。I'll be out of town next Wednesday, but anytime after thatwould be fine with me.下星期三我會出城去，在這之后我任何時間都可以。Please call on me anytime when it is convenient for you.歡迎來訪，只要任何時候您方便時。Please

22、call on me it suits you.你方便時都隨時歡迎光臨。Ten o'clock is fine with me.我十點可以。Just give me a call before you come over.你來之前打個電話給我就可以了。I'm looking forward to meeting Mr. Jackson.我期待和杰克森先生見面。We are really looking forward to this appoinment.我們真的很期待這次的會面。We'll be expecting you all.我們期待您們的光臨。We'l

23、l be waiting for Henry and Eileen.我們恭候亨利和艾琳的光臨。無法如期會面Cancel the appointment實用例句I'm sorry, I have an appointment with one of my clients tomorrow.抱歉，我和我的一個客戶明天有約會。I'm afraid I'm busy all day tomorrow.恐怕明天我會忙一整天。I am afraid I couldn't make it.我恐怕無法到達。I am afraid it is a little late for

24、me.我覺得對我而言恐怕有一點晚。I'm expecting some visitors tomorrow morning.明天早上我要接待一些客人。Carl said he is unable to be there.卡爾說他無法到達那里了。Something urgent has happened. We won't be able to makeit tomorrow.有急事發(fā)生。明天我們去不成了。I'm afraid Mr. Jones has to cancel your appointment.恐怕瓊斯先生必須取消和你(們 的約會。I am not sure

25、. I have to check my schedule.我不確定，我要查看我的行程。I don't know. I am afraid I will be busy all day long tomorrow.我不知道。我擔心我明天一整天都會很忙。I am not sure about it. Can I inform you later this week?這件事我不確定，我可以本周晚一點通知你嗎？Would you like to decide on another time?您要不要選定別的時間？Louise and I have to cancel tomorrow'

26、;s appointment.劉易斯和我必須取消明天的約會了。Neil asked me to inform you that he is not going to visityou tomorrow. Something happened, so he has to fly toHong Kong this afternoon.尼爾要我通知你，他明天無法去拜訪你了。發(fā)生一些事，所以他今天下午要飛去香港。更改、延后會面reschedule 、postpone實用例句I don't think it's a good idea. I couldn't make it.我覺

27、得這不是一個好點子。我可能辦不到。I'm afraid I'll have to postpone the appointment.恐怕我必須把約會延期。Can we make our appointment a little later?我們的約會可以往后延些時間嗎？Could you change the schedule for me?你能幫我更改時程嗎?You did change the appointment, didn't you?你有更改約會的時間吧？沒有嗎？I ask you to postpone tomorrow's appointment

28、.我要求你把明天的約會延期。I have to go to Hong Kong this afternoon.我今天下午必須去香港。We may be a little late but please wait for us.我們可能會晚一點到，但是請等我們。Would you like to reschedule the appointment?您要重訂會面時間嗎？How about Thursday at the same time?星期四同一個時間好嗎？How does Friday at the same time sound to you?您覺得星期五同一個時間如何？Would yo

29、u please tell Andrew I have to postpone our meeting?能請你告訴安德魯我必須將會面延后嗎？I prefer not to postpone the schedule.我比較傾向不要延后行程。I would rather not change the time.我倒寧愿不要更改時間。提 議Proposal實用例句My proposal is that我的提議是Here is what I propose以下是我的提議My proposal has two parts. They are我的提議分為兩個部分，也就是We should be glad

30、 if you would help us with your suggestions.如果您能提供我們您的建議，我們將會非常高興。There are a few points which I'd like to bring up concerningthe contract.關于合約，我想提出幾點看法。We are confident that if you give us any opportunity to dealin your products, the result will be entirely satisfactory to you.假使您能給敝公司這個機會銷售貴公司

31、的商品，我們有信心結果將令您非常滿意。We feel you will be interested in our new prouducts whichare shortly to introduce to the trade.我方認為貴公司會對我方甫上市的新產品感到興趣。According to my proposal, don't you think about it?根據我的計劃，你不仔細考慮一下嗎？代理權Agency實用例句We are very interested in acting as your agent.敝公司對擔任貴公司代理一事非常感興趣。We are sure

32、that you know very well the advantages ofrepresentations.敝公司確信貴公司非常了解代理商的好處。We shall be much pleased to act as your sole agent inSweden for your products.我們非常樂意能成為貴公司在瑞典的獨家代理商。We ask to be the exclusive agency for your computers inTaiwan.敝公司請求作為貴公司計算機在臺灣的獨家代理商。We would like to express our interest t

33、o be the supplierthat you are looking for.敝公司對成為貴公司正在找尋的供貨商具有興趣。We should be glad if you would consider our application toact as agent for the sale of your products.假使貴公司愿意考慮敝公司所提成為貴公司商品銷售的代理商，敝公司將非常欣喜。We write to ask if you are interested in extending your exportbusiness to Taiwan by appointing us

34、agents for the saleof your products.敝公司來函欲了解，貴公司是否有意指定敝公司為銷售代理商，拓展出口商品至臺灣銷售的業(yè)務。 We'd like to be your agent handing your export trade withEurope.敝公司愿做貴公司的代理，辦理貴公司對歐洲的出口貿易。With many years' marketing experience, we offer our serviceas your agent in Canada.我們在此行業(yè)中已有多年經驗，可以提供擔任貴公司在加拿大的代理服務。With m

35、any good connections in the line, we write to actas your agent in Spain.我們在此行業(yè)中已建立良好的關系，敝公司足以提供擔任貴公司在西班牙的代理業(yè)務。Because you are not directly represented in Taiwan, we'dlike to offer to be your agent.因為貴公司在臺灣還沒有直接的代理人，我們欲提供擔任貴公司在臺灣的代理商。We are desirous of expanding the business and propose asole age

36、ncy agreement for your magazines for duration of ten years.我們意欲擴大業(yè)務，今提出成為貴公司雜志為期十年的獨家代理協(xié)議。Regarding your proposal to represent us for the sale of oursporting cloth, we have decided to appoint you as our generalagency in France.關于貴公司建議銷售我方運動服飾，我們已決定委托貴公司為我方在法國的銷售總代理。 Thank you for your letter of Sept

37、ember 30 in which youindicate your desire to act as our sole agent for our productsin Taiwan.很感謝您九月卅日來信，說明貴公司欲成為敝公司商品在臺灣的代理商。We have now made our decision to accept your proposaland to appoint you as our sole agent in Norway.我們已經決定并接受貴公司的計劃，指定貴公司為我方在挪威的獨家代理商。We have appointed you as our sole agent i

38、n Italy for aperiod of five years.我們指定貴公司為我方在意大利為期五年的獨家代理商。We appreciate your request to act as our agent in your country,but we think it is premature for us to enter into agency agreement at the present stage.感謝貴公司要求成為我方在貴國的代理，但我們認為現階段簽訂代理協(xié)議尚為時過早。 Regarding the question of agency, we should think i

39、t is notabout the right time for us to consider it.關于代理的問題，我們認為現在不是討論此問題的時機。Unfortunately, we have already signed a contract for a periodof five years with another supplier in Taiwan.不幸地，我們已經與另外一位在臺灣的供貨商簽訂了五年的合約。We are obliged to decline your offer of sale agency proposal.我們被迫拒絕您所提關于銷售代理的計劃。We regre

40、t that we can't grant your request as we havealready appointed an agent in your country.很遺憾，敝公司不能答應貴公司的要求，因為敝公司已經在貴國指定了代理商。We have decided to entrust BCQ with the exclusive agencyfor our products in Italy.我們已經決定委托BCQ 為我方商品在意大利的獨家代理。Thank you for your letter of September 25, in which youshow your

41、 interest in being our supplier.謝謝您九月廿五日來函表示有興趣成為敝公司的供貨商。詢 價Inquiry實用例句We would like to make an inquiry.我們想要詢價。We would like to know the price exclusive of tax of your PDA.我們想要知道你們的PDA 不含稅的價格。A client of mine enquiries for 100 cases Black Tea.我的一個客戶詢價100箱紅茶。We are desirous of your lowest quotations

42、for hair driers.我們想要貴公司頭發(fā)吹風機的最低報價。I'm buying for chain stores in Australia. They are interestedin Chinaware. I'd like to make an inquiry.我是為澳洲的連鎖店采購商品，他們對瓷器非常感興趣。我想詢價。Please send us your best CIF quotation for micro wave ovens.請報給我們微波爐最優(yōu)惠的CIF 價格。When quoting, please state terms of payment an

43、d time ofdelivery.貴方報價時，請注明付款條件和交貨時間。The above inquiry was forwarded to you on January 15, butwe haven't received your reply until now. Your early offer willbe highly appreciated.上述詢價已于一月十五日發(fā)給貴公司，可是我們到現在還沒收到你方答復，請早日報價，不勝感謝。We have many enquiries for the under-mentioned goods.我們收到許多下述貨品的詢價單。Will

44、you please send us a copy of catalogue, with detailsof the prices and terms of payment?請寄給我方一份型錄，并注明價格和付款條件。Please quote us yuor best offer for the above inquiry basedon FOB Taiwan as well as CIF New York.請?zhí)峁┮陨袭a品報價，以FOB 臺灣和CIF 紐約為報價條件。報 價Offer實用例句Thank you for your inquiry. Please tell us the quanti

45、ty yourequire so that we can work out the offers.感謝貴方詢價。請告訴我們貴方所需數量以便我方報價。We welcome your enquiry of July 30 and thank you for yourinterest in our products.很高興收到你們七月卅日的詢價，并感謝你們對敝公司產品的興趣。 We would love to make an offer about sporting T-shirts.我們很愿意對運動T 恤提報價。I take great pleasure in receiving your off

46、er letter dated May10, 2003 on the running shoes.我很高興收到您二OO 三年五月十日有關運動鞋的報價。We have received your enquiry and will give you a quotationfor 100 dozens of table lights as soon as possible.我們已收到你方詢價，將盡快提供貴公司一百打的桌上型電燈的報價。 Any increase or decrease in the freight after the date of saleshall be for the buye

47、r's account.出售日后運費如有上漲或下跌，均歸買方負擔。We enclosed a copy of our price list.隨信附上一份我們的價格清單。All prices are subject to change without notice.所有的報價隨時會更動，恕不另行通知。This quotation is subject to your reply reaching here on orbefore January of 20.此報價以在一月廿日或一月廿日之前收到你的答復才有效。As the prices quoted are exceptionally l

48、ow and likely to rise,we would advise you to accept the offer without delay.由于所報價格特別低，并可能漲價，建議貴公司立即接受此報價。 Please find the attached information and our best offer forour products.請參考附件數據和我們所提供最優(yōu)惠的產品價格。We hope you will be satisfied with our samples and quotations.我們希望貴公司能對我們的樣品和報價感到滿意！The Japanese quo

49、tation is much lower.日本的報價就比較低。This is a combined offer on all or none basis.此為聯(lián)合報價，必須全部接受或全部不接受。We renew our offer of April 10 on the same terms and conditions.我方基于原來條件更新四月十日之報價。The quotation is subject to prior sale.這個報價有權先售。議 價Bargain實用例句The price you offered is out of line with the market, so it

50、is beyond what is acceptable to us.你方的報價與市場情況不相符，故我方無法接受。Your suggested price is rather on the low side.你方建議的價格偏低。It is the lowest price that we can offer you now.這是現在我們所能提供最便宜的價格。The price we offered has hit bottom and will soon pick up.我們提供的報價已達到最低點，不久價格就會回升了。The price is in line with the prevaili

51、ng market and there isno room for reduction.價格與目前市價一致，沒有降價的余地了。We may offer you a special discount of 10%.我們可能提供你們九折的特別折扣。I am afraid your price is above our limit.你們的價格恐怕超出了我們的界限。The quotations we received from other sources are much lower.我們從別處接到的報價要低得多。We feel sorry that your price is more expens

52、ive than theBCQ's price for this article.我們很遺憾發(fā)現貴公司的價格較BCQ(公司 的價格來得高。Should you revise your price, say, ten percent lower than thequoted one, we might persuade end users to conclude a deal.假如你方能修改報價，比如降低10，我們有可能說服客戶成交。 We don't think we could cut our price to that extent asrequired.我們無法把價格降到

53、你方提出的限度。If you can make the prices a little easier, we shall probablybe able to place an order.如果您能再降一點價格，我們也許會下訂單。Is it possible to shade the prices a little?有沒有可能降一點價格？We will place a trial order with you if the prices are competitive.如果價格具競爭性，我們將會下試驗性訂單。樣品、目錄Sample 、Catalogue實用例句We are sending yo

54、u some free samples.我方寄給您一些免費樣品。As requested in your letter dated October 12, we sent youthe samples by air parcel on October 20.回復您在十月十二日的要求，我們在十月廿日用空運包裹寄給您樣品。 We enclosed a copy of our latest catalogue, as requested inyour letter of November 8.回復您十一月八日的來函要求，隨信附上我們最新的目錄。Four samples per each item w

55、ere sent today via UPS Eepress.我們已于今天將每款各四個樣品以UPS 快遞寄出。Please give us your specific inquiries upon examination ofthe above as we presume they will be received favorablyin your market.在檢視過以上的樣品后，請告知您的特別需求，相信必能符合市場的需求。 We are sure that these samples will meet your requirement.我們確信此樣品會符合您的需求。Enclosed i

56、s our new catalogue.附件是我們新的型錄。I have received your full set catalogue. I am very interestedin your products.我已收到貴公司所提供的整份目錄。我對貴公司的產品非常感興趣。 Thank you for the samples, which you sent to us on Sep.10.謝謝您九月十日寄給我們的樣品。We have received your catalogues, samples and price lists.敝公司已收到貴公司的目錄、樣品和價格表。Please let us know if our offer does not contain what youwant in order to send you further samples.假使我們的報價不包含您想知道的信息，煩請告知以便寄樣品給您。 We have effected shipment under your L/C No. 123 issuedby City Bank.我們已經按照您在花旗銀行所開立編號123號信用狀規(guī)定裝船。Please let me know ahead the amount if payment isrequire