HP的供應(yīng)商管理-品質(zhì)檢驗表

1、Hewlett-PackardSupplier Management ProcessReferenceRevisi on EQUALITY SURVE YRATING SHEET （品質(zhì)檢驗表）3 _7 /3H應(yīng) ：間ey質(zhì) P供 癥時 W品 u u /V s D S(瀆)山HOUS (范圍_76充 E爲(wèi)系Y子 0 /|加權(quán)LHO一山呂加 權(quán)總數(shù)_| O吒亙滿意 aoHOfe_H) lib標(biāo) a木 C /|60-_7 111料 2貲 aa量 QU質(zhì) /|7n8X17g 好ry) 極to貳 Gnn伸ac滿 卜誠 乜O S ( 1 O 5 Mo 8 二一 T1 - - S6 1 Y8 7n XI7

2、 苗別 訃級統(tǒng) z-fkma SEP XI7 rav爐Inc林Sys統(tǒng) 需 g那 O條 必 s w N 無 00(07 4 2 - - -1 1 O 4 2XI7XI7SS孫間 ooW時 QUALIT Y SURVE Y（品質(zhì)調(diào)查）ELEMENT # 1: QUALITY MANAGEMENT（要素# 1:質(zhì)量管理）Compa nv：（公司名稱）Date:（日期）Surveyor:（檢驗員）FACTOR RATING （ R ）（要素級別）得分無系 統(tǒng)O HN 明顯 缺陷N UJ O N Md w滿意極好可用要 素點（0或4點）No.Descripti on012341.Are Quality

3、 Objectives andResp on sibility clearly stated, widely distributed, and un derstood through the compa ny.（品質(zhì)目標(biāo)和義務(wù)觀念是否全面地深入公司的每一個職員，讓他們透徹地理解 其內(nèi)涵？）42.To what exte nt are Quality Objectives used to guide pla nning?（品質(zhì)目標(biāo)用來指導(dǎo)預(yù)防要達(dá)到什麼程 度？）43.Do all support orga ni zati ons understand their role in achievin

4、g Total Customer Satisfacti on?（公司所有的支持部門是否意識到他們 在能夠滿足客戶過程中所發(fā)揮的作 用？）Sup plier/（一 口鉗 子）44.Are the quality procedures and policies curre nt and available at the point of applicati on?品質(zhì)程序和方針是否切實可行？45.Are con tin uous improveme nt prin ciples un derstood by all levels of man ageme nt?（可持續(xù)性改善品質(zhì)原則是否被各平級

5、管理部所理解？）46.To what exte nt does man ageme nt solicit and accept feedback from the work force?（管理要求和生產(chǎn)車間工人的反饋如 何？）47.Does a comprehe nsive training program exist?（是否有系統(tǒng)化品質(zhì)培訓(xùn)方案？）48.Are the quality and reliability goals aggressive relative to customer expectati ons and targeted at continu ous improveme

6、 nt?4（與客戶積極期望的 可信賴品質(zhì)目標(biāo)是 否按目標(biāo)進(jìn)行可持續(xù)的改進(jìn) ？）9.How tech ni cally in formed are the people who are resp on sible for promoti ng contin uous improveme nt?（促進(jìn)品質(zhì)改進(jìn)的品質(zhì)人員的技能程度 如何？）410.Does Man ageme nt have a defect preve nti on attitude to achieve con ti nuous quality improveme nt?（在可持續(xù)性品質(zhì)改進(jìn)中管理人員是否 具有品質(zhì)預(yù)防的理念？）

7、4TOTAL AVAILABLE POINTS（可用要素得分點累計）40ELEMENT RATING（要素級別）-（TOT. SCORE / TOT. AVAIL. PTS.）（總得分/可用要素得分累計）（品質(zhì)調(diào)研）ELEMENT # 2: DOCUMENTATION（要素# 2:文件）Compa nv：（公司名稱）Date:（日期）Surveyor:（檢驗員）FACTOR RATING （ R ）（要素級別）得分無系 統(tǒng)C出明顯 缺陷1-亠 UJ O N ftd滿意極好可用要 素點（0或4點）No.Descripti on（描述）012341.To what exte nt are man

8、ufacturi ng product, process, and configuration docume nts un der issue con trol?（在品質(zhì)系統(tǒng)控制中對產(chǎn)品，及其生產(chǎn)流 程還有配置文件做何要求？）42.To what exte nt are prelim in ary and special product specs con trolled?（在品質(zhì)系統(tǒng)控制中對試產(chǎn)的和特殊品種 的規(guī)格控制又做何要求？）43.How well does the system en sure that the most curre nt customer specificati o

9、ns are available to the man ufacturi ng pers onn el?（為確保目前的可用的客戶規(guī)格書品質(zhì)系 統(tǒng)又如何要求我們的生產(chǎn)工人怎樣做才好 呢？）44.To what exte nt does the system en sure that the most curre nt material specificati ons are available to the procureme nt fun cti on?（系統(tǒng)為確保我們產(chǎn)品性能的正常發(fā)揮對 來料要求做如何規(guī)定？）45.To what exte nt are incoming orders re

10、viewed for revisi ons and issue changes?（系統(tǒng)對採購訂單的變更做何要求？）46.How well is con forma nee to customer specificati ons assured before an order is accepted?（在接單前與客戶的規(guī)格書要求一致程度是否很好？）47.To what exte nt are critical characteristics classified?（系統(tǒng)對於臨界的產(chǎn)品品性做何要求？）48.To what exte nt are customers in formed of cha

11、 nges made to products con trolled by customer draw ings or specificati ons?4（對按照客戶的圖示和規(guī)格的產(chǎn)品有所變更的品質(zhì)系統(tǒng)做何要求？）9,Is there an effective in ter nal deviati on con trol procedure and are customer requested deviati ons docume nted and followed?（是否有完全相迥異的且客戶文件化的可 遵守的內(nèi)部控制程序？）410.Do new product developme nt pr

12、ocedures exist and are they followed in the design process?（是否有可更新產(chǎn)品程序且它們遵守產(chǎn)品 外觀流程？4TOTAL AVAILABLE POINTS（可用要素點得分總計）40ELEMENT RATING（要素級別）-仃 OT. SCORE / TOT. AVAIL. PTS.）（總得分/可用要素得分累計）（品質(zhì)調(diào)研）ELEMENT # 3: PROCUREMENT（要素# 3:獲得）Compa nv：公司名稱）Date:（日期）Surveyor:（檢驗員）FACTOR RATING （ R ）（要素級別）得分無系 統(tǒng)O Hz s明

13、顯 缺陷N并 y o岳 區(qū)Cl 乏FT 0岀 厲0必須 改進(jìn)LNUJ S至 U歲 Hj O N滿意特優(yōu)（可用要 素點（0或4點）No.Descripti on012341.To what extent is quality history considered along with price, delivery, and service whe n making sourc ing decisi ons?（當(dāng)我們根據(jù)產(chǎn)品價格，交貨和服務(wù)做 決定時，產(chǎn)品質(zhì)量所要求的記錄要做何 要求？）42.Are purchased material requireme nts adequately spec

14、ified?（採購的原料的要求是否有特別的說 明？）43.Are suppliers expected to conform exactly to requireme nts and are statistical tools used in sub-supplier con trol?（供應(yīng)商是否與所真正的要求產(chǎn)品相符 合且統(tǒng)計工具是應(yīng)用在子供應(yīng)商控制 中？）44.To what exte nt does the compa ny have appropriate tech ni cal commu ni cati ons with its suppliers?（系統(tǒng)對公司與供應(yīng)商的有什麼適

15、當(dāng)?shù)?技術(shù)聯(lián)系方式做何要求？）45.Does an effective procured material and services quality improveme nt program exist in cludi ng sub-suppliers?（子供應(yīng)商是否採取有效的原料和服務(wù) 品質(zhì)改進(jìn)方案？）46.Are receiv ing in specti on facilities and equipme nt adequate and properly maintain ed?（是否正在接受適當(dāng)?shù)臋z驗和維修儀器和設(shè)備？）47.How well are receiv ing in spe

16、cti on procedures documented and followed?4（是否正在實施文件化且可遵循化品質(zhì) 檢驗程序？）8.Are receiv ing in specti on results used for corrective and preve ntive acti on?（是否正在接收以糾正和預(yù)防的品質(zhì)異 常的結(jié)果？）49.How effective are the procedures for storage and timely disposition of discrepa nt purchased material?（關(guān)於預(yù)防庫存和採購原料時間的差異 程序有效

17、程度如何？）410.Is there an effective supplier certification program and is it verified by in depe ndent check ing?（有沒有有效的供應(yīng)商証明方案由此可 以獨立的檢查？）4TOTAL AVAILABLE POINTS（可用要素得分點累計）40ELEMENT RATING（要素級別）-（TOT. SCORE / TOT. AVAIL. PTS.）（總得分點/可用要素得分累計）（品質(zhì)調(diào)研）ELEMENT # 4: MANUFACTURING AND MATERIAL CONTROL（要素# 4:生產(chǎn)

18、和原材料控制）Compa nv：公司名稱）Date:（日期）Surveyor:（檢驗員）FACTOR RATING （ R ）（要素級別）（可用要素點小1-1（0或4點）得分無系 統(tǒng)O HN 0明顯 缺陷I 、 N并 y O 叵cl 乏FTO岀 厲0必須 改進(jìn)1- NUJ S至 U歲O N（X號滿意特優(yōu)No.Descripti on（描述）012341.Are process capabilities established and maintained on all major processes? （critical parameters）（對已建立和維護(hù)的品品質(zhì)程式是否為 主要流程式？（

19、主要的參數(shù)）42.Are in-process in specti ons, test operati ons, and processes properly specified and performed?（內(nèi)置檢驗程式，實驗操作是否有正確 說明和實際操作表演？）43.How adequate are in-process in specti on facilities and equipme nt?（內(nèi)置檢驗儀器和設(shè)備是否適當(dāng)？）44.Are the results of in-process in specti ons used in the promoti on of effectiv

20、e corrective and preve ntative acti on?（內(nèi)置檢驗結(jié)果是否應(yīng)用在有效的產(chǎn)品 異常預(yù)防和糾正中？）45.To what exte nt is preve ntative maintenance performed on the equipme nt and facilities?（在儀器和設(shè)備的維護(hù)中可預(yù)防且可實 行程度如何？）46.Are housekeep ing procedures adequate and how well are they followed?（家務(wù)管理程序是否適當(dāng)且他們應(yīng)用怎 麼樣？47.Are procedures and fa

21、cilities for storage, release, and con trol of material adequate?（所有關(guān)於庫存，岀貨和來料控制的程 序和儀器是否正確？）48.Are in-stores and in-process materials properly ide ntified and con trolled?（內(nèi)庫存和內(nèi)原料是否能夠被正確識別4和控制？）9.Is in-process material protected from corrosion, ESD, EOS, deterioration, or damage?（內(nèi)產(chǎn)原料是否防腐，防靜電，EOS,防

22、變質(zhì)和損害？）410.Are process man ageme nt pla ns established and for critical parameters followed?品質(zhì)管理流程管理方案是否建立且它有 最主要的且遵守的參數(shù)？）4TOTAL AVAILABLE POINTS（可用要素點得分總計）40ELEMENT RATING（要素級別）-（TOT. SCORE / TOT. AVAIL. PTS.）（總得分/可用要素得分累計）（品質(zhì)調(diào)研）ELEMENT # 5: FINAL ACCEPTANCE（要素# 5:最終承認(rèn)）Compa nv：（公司）Date:（日期）Surveyo

23、r:（檢驗員）FACTOR RATING （ R ）（要素級別）（可用要素點小1-1（0或4點）得分無系 統(tǒng)O h明顯 缺陷o th w a必須 改進(jìn)LU s乏 Q UJ 岀O N比d滿意特優(yōu)No.Descripti on（描述）0i2341.How well are statistical tech ni ques used in determ ining the acceptability of fini shed goods to customer requireme nts （Ide ntify methods for sampli ng）?（應(yīng)用在決定按照客戶要求的成品可承 受力的統(tǒng)

24、計技術(shù)如何？）42.Are in-process in specti on results used properly in final accepta nee decisi ons?（內(nèi)置流程檢驗結(jié)果是否最終可以接 受？）43.How adequate are final accepta nee facilities and equipme nt?（最終可接受儀器和設(shè)備適應(yīng)程度如 何？）44.Are final product accepta nee procedures docume nted and followed?（最終產(chǎn)品的可接受程序是否文件化且 可遵守？）45.Are final

25、 accepta nee in specti on results used for corrective and preve ntative acti on?（最終可接受結(jié)果是否應(yīng)用於糾正和預(yù)防 措施中？）46.To what exte nt are pack ing and order check ing procedures docume nted and followed?（包裝和訂單檢驗是否文件化且可遵 循？）47.Are periodic tests con ducted to audit the reliability and environmental performa nee

26、 of the final product?（對於成品可靠性實驗和環(huán)境管理是否 定期地實施？）48.Are quality procedures and eon trols adequate to allow product to be directly shipped to HP customers?（適當(dāng)?shù)钠焚|(zhì)檢驗程序和控制是否允許 產(chǎn)品直接船運給HP客戶？）49.Is root cause failure an alysis performed on internal and exter nal failures and appropriate corrective acti on im

27、pleme nted?（關(guān)於對不良品能內(nèi)外失敗分析所得的 產(chǎn)生不良缺陷的根本原因的總結(jié)是否以後採取適當(dāng)?shù)募m正措施並加以實施？）410.Are test/ in specti on pers onnel adequately trained in the procedures of their operati ons and are those procedures being followed?（所有測試和檢驗人員是否按照可文件 化操作程序適當(dāng)進(jìn)行培訓(xùn)？）4TOTAL AVAILABLE POINTS（可用要素得分點累計）40ELEMENT RATING（要素級別）-（TOT. SCORE /

28、 TOT. AVAIL. PTS.）（總得分點/可用要素得分點累計）（品質(zhì)調(diào)研）ELEMENT # 6: CALIBRATION（要素# 6:標(biāo)度）Compa nv：（公司）Date:（日期）Surveyor:（檢驗員）FACTOR RATING （ R ）（要素級別）得分無系 統(tǒng)O h明顯 缺陷o th必須 改進(jìn)1-ZLU s乏 Q UJ 岀O N 8CL滿意特優(yōu)可用要 素點（0或4點）No.Descripti on（描述）0i2341.Are calibrati on and maintenance facilities adequate?（校正和維修儀器是否適當(dāng)？）42.Are cali

29、brati on and preve ntative maintenance programs fully docume nted?（校正和預(yù)防維護(hù)方案是否完全文件 化？）43.Are calibrati on and maintenance pers onnel fully qualified and in sufficie nt qua ntity?（實驗室儀器維修人員是否完全資格化 且人員數(shù)量是否充夠？）44.To what exte nt is traceability to NIST maintain ed?（對於NISTR追溯程度做何規(guī)定？）45.Is calibrati on &

30、 maintenance up-to- date, effective, and sufficie ntly in tegrated with producti on equipme nt? （校正和維修儀器是否最新的，有效且 是否與產(chǎn)品設(shè)備配套？）46.Is all calibrati on and maintenance equipme nt properly docume nted?（校正和維修儀器是否正確地文件 化？）47.Are all tools and fixtures that are used as media of in specti on fully qualified

31、and identified?（所有被用來作為媒體檢驗的工具和固 定設(shè)備是否得到認(rèn)証?）48.Has repeatability of measuri ng devices and in specti on or testi ng processes been established and is it monitored? Note: Are gauge capability studies con ducted and GR&R ratios acceptable （10%）?（重復(fù)性測量設(shè)備和實驗流程是否具備且 它受到監(jiān)控？注意：引導(dǎo)性測量能力和可接受的4GR&R比率是否小於 10 %?

32、）9.Are calibrati on and preve ntive maintenance cycles on schedule?（校正和預(yù)防維修時間是否有計劃的安 排?）410.Is the use of non-calibrated equipme nt for desig n and producti on purposes prohibited?（無校正設(shè)備是否對於被禁止產(chǎn)品的和 夕卜觀有用？）4TOTAL AVAILABLE POINTS（可用要素得分點累計）40ELEMENT RATING（要素級別）-（TOT. SCORE / TOT. AVAIL. PTS.）（總得分/可用

33、要素得分點累計）（品質(zhì)調(diào)研）ELEMENT # 7: QUALITY INFORMATION（要素# 7:品質(zhì)信息）Compa nv：（公司名稱）Date:（日期）Surveyor:（檢驗員）FACTOR RATING （ R ）（要素級別）得分無系 統(tǒng)O h明顯 缺陷F-亠z fz yO岳O UJ必須 改進(jìn)LUCO乏 Q UJ 岀o N 8CLS滿意特優(yōu)可用要 素點（0或4點）No.Descripti on（描述）012341.Is there a docume nted QualityIn formati on system which addresses the collecti on,

34、 report ing, and an alysis of data coveri ng （a） performa nee of supplied materials, （b） performa nee of processes, （c） performa nee of product and （d） Field/Customer feedback?（是否有這樣的文件化的品質(zhì)資料系 統(tǒng)，該系統(tǒng)具備收集，報導(dǎo)，和分析的 資料其內(nèi)容涉及來料的性能（b）生產(chǎn) 流程的實施（c）產(chǎn)品/空間/客戶反饋？42.Does the information system provide summary data

35、that allows problems to be quantified for impact on cost and bus in ess performa nee?（信息系統(tǒng)否提供一些認(rèn)証問題且該問題在成本和業(yè)務(wù)方面積極的影響？）43.Are customer quality problems properly resp on ded to and resolved in a timely mann er?（客訴是否及時得到回覆和解決？）44.Is the in formati on distributed and accessible to all fun cti ons requir

36、 ing the in formati on?（此信息是否公開發(fā)布及對產(chǎn)品功能可 以接受？）45.Is the information effectively used for the improveme nt of products, processes, and services?（此信息是否能夠有效地用於產(chǎn)品，流 程和服務(wù)的改善？）4TOTAL AVAILABLE POINTS（可用要素得分點累計）20ELEMENT RATING（要素級別）=（TOT. SCORE / TOT. AVAIL. PTS.）（總得分點/可用要素得分點累計）（品質(zhì)調(diào)研）ELEMENT # 8: STATISTICAL PROCESS CONTROL（要素# 8:統(tǒng)計流程控制）Compa nv：（公司）Date:（日期）Surveyor:（檢驗員）FACTOR RATING （ R ）（要素級別）得分無系 統(tǒng)O h明顯 缺陷F-亠 1.5 and targeted at 2.0?（對於用來測量和監(jiān)控的機(jī)器且Cp