城市軌道交通客運(yùn)服務(wù)英語（第二版）課件 4.2 Deal with Station Ticket Affairs車站票務(wù)事務(wù)處理

UrbanRailwayTransitOperationandServiceEnglishENTER1.graspthemainwordsandphrases2.masterthekeylanguagepointsandsentencestructuresinthedialogues;3.understandthecorrectexpressionsinthesubwaystation.TeachingObjectivesCONTENTSPart1StationReceptionEnglish接待用語

Part2TicketAffairs

票務(wù)事務(wù)Part3ServiceInTheConcourse站廳服務(wù)Part4ServiceInthePlatform站臺服務(wù)Part5DisposalofPassenger’sSppecialAffairs

乘客特殊事務(wù)處理

Task4.2DealwithStationTicketAffairs車站票務(wù)事務(wù)處理

Part2TicketAffairs

票務(wù)事務(wù)UsefulSentenceandExpressionsB.TicketBusiness票務(wù)事務(wù)Pleasepaytheexactfare.

請付足車費(fèi)。2.PleasefollowmetotheTicketCenter!

請跟我到票務(wù)中心PleasegototheTicketCentertochangecoins.

請到票務(wù)中心兌零。4.Pleaseplaceyourticketontheyellowareawhenenterthegate.進(jìn)閘時(shí)請將你的車票放在黃色區(qū)域上驗(yàn)票。5.Insertyourticketforexitgateslot.

請把車票投入到出閘機(jī)的回收口。6.Yourticketisoutdate，pleasebuyanother.

你的車票已過期，請重新購買一張。7.HowtoBuytheSingleJourneyTicket:如何購買普通單程票：（1）FindtheICcardTVMinthestationhall.

在站廳找到IC卡自動(dòng)售票機(jī)（TVM）。（2）Pressthedestinationstationonthetouch,selectthenumberofticketsonthedisplay，thenthecorrespondingchargeswillbedisplayedonthescreen.

在觸摸板上按一下目的車站，通過顯示器選擇購票張數(shù)，相應(yīng)的收費(fèi)金額顯示在顯示器上。（3）Pursuanttotheamountdisplayedonthescreen，insertthecoinsintotheCoinsInletontheTVMorinsertthepapermoneyofRMB5yuan,RMB10yuanintothePaperMoneyInlet,TVMwillautomaticallyselltheticketsandreturnthechanges.Ifyouinsertedcoinsorpapermoneycannotbeidentified,youcantakebackthepaperorcoinsfromtheTicketOutletortheChangeOutlet,thentryoncemoreormakeareplacement.

根據(jù)顯示器上顯示的金額，在TVM硬幣投幣口放入硬幣或在紙幣投入口放入5元、10元紙幣，TVM將自動(dòng)發(fā)售車票并找零。若您投入的錢幣機(jī)器不能識別的，請從取票口或退票口取出錢幣重試或更換（4）Ifyoudon’tmakefullpaymentorpressawrongbutton,youshouldpressthe“Cancel”buttontocanceltheoperation,thentheTVMwillreturnthealreadyinsertedcoinsorbills.

如果您未支付足夠費(fèi)用或按錯(cuò)鍵時(shí)，可按“取消”按鈕終止，TVM返還已投入的硬幣或紙幣。Roleplay.Workwithyourpartnertocreateadialoguebasedonthegivensituation.SituationAforeignerisbuyingaticketwithTVM.Heisinsertingacashof10yuanintotheTVM.Butitdoesn’twork.Theforeignerseemsconfused.Youaregoingtoexplaintheproblemandtellhimwhyitdoesn’twork.Trytohelphimbuyaticket.Youaresupposedtobestationoperator.Trytofinishthetaskwithyourpartner..

TranslatethefollowingsentencesintoEnglish:1.

出閘機(jī)暫停服務(wù)，請走員工通道。

2.當(dāng)你到達(dá)目的地后我們將回