國開(中央電大)本科《管理英語4》形考任務(wù)(單元自測(cè)1至8)試題及答案

PAGE此資料由網(wǎng)絡(luò)收集而來，如有侵權(quán)請(qǐng)告知上傳者立即刪除。資料共分享，我們負(fù)責(zé)傳遞知識(shí)。國開(中央電大)本科《管理英語4》形考任務(wù)(單元自測(cè)1至8)試題及答案

國開(中央電大)本科《管理英語4》形考任務(wù)(單元自測(cè)1至8)試題及答案(國開平臺(tái)形考任務(wù)必備資料)說明：資料整理于2020年4月19日，平臺(tái)考試網(wǎng)址：http：//。

適用專業(yè)及層次：工商管理，行政管理本科。

單元自測(cè)1試題及答案題目順序是隨機(jī)的，使用查找功能（Ctrl＋F）進(jìn)行搜索[題目]—Thisprojectistoobigformetofinishontime.—________________.[答案]I＇llgiveyouahand[題目]AT&Tfoundthatemployeeswithbetterplanninganddecision-makingskillswere______tobepromotedintomanagementjobs.[答案]morelikely[題目]______CEOsspendplanning,themoreprofitabletheircompaniesare.[答案]Themoretime[題目]______hisangertheemployeescalledhimMr.Thunder,buttheylovedhim.[答案]Dueto[題目]______managersspendmostoftheirtimeinface-to-facecontactwithothers,buttheyspendmuchofitobtainingandsharinginformation.[答案]Notonlydo[題目]—Couldyougiveusaspeechonmanagementfunctionssomedaythisweek？—________________.[答案]I＇dloveto,butI＇mbusythisweek[題目]—Ithinkthingshavebeenabitdifficultforusthelastcoupleofmonths.—__________.We＇vebeenworkinghard,butstillgettingbehind.[答案]You＇reright[題目]—Isitpossibleforyoutoworkouttheplantonight？—__________[答案]Ithinkso.[題目]—Wecouldletsomeofthestaffworkfromhome.________________？—That＇sagoodidea.[答案]Whatdoyouthinkofit[題目]Eventhebestcontinuallyseekwaysto______theirskills.[答案]sharpen[題目]Itisthroughenthusiasmandquietintensity______wetransformcreativityandvisionintothetechnologies.[答案]that[題目]Supervisorsshould______theiremployeesintwo-waycommunicationsothatunderstandingtakesplace.[答案]engage[題目]ThedemandsandrequirementsplacedontheCEOofSonyaredifferentfrom______onthemanagerofyourlocalWendy＇srestaurant.[答案]those[題目]TheHumanResourceManagingDepartmentatHondaisgivenspecificinstructions______employthebestpossibleworkers.[答案]onhowto[題目]Theresponsibilitiesinhandbook______thatmanagershavetobeconcernedwithefficiencyandeffectivenessintheworkprocess.[答案]indicate二、聽力理解：聽錄音，選擇最佳答案（共50分）。

請(qǐng)聽錄音：UNIT1TL.MP3操作提示：通過下拉選項(xiàng)框，選擇答案。

1.WhatkindofroleisMelindatakingonforherjob？[C]A.HRmanager.B.Projectmanager.[答案]C.Projectcoordinator.2.HowlongwillMelindabetrainedforhernewrole？[B]A.Onemonth.[答案]B.Halfamonth.C.Oneyear.3.HowoftenshouldMelindareporttotheboardontheprogressoftheproject？[A][答案]A.Onceamonth.B.Twiceamonth.C.Onceaweek.4.WhatkindofcontractcanMelindasignwithoutsidecontractors？[B]A.Permanentworkercontract.[答案]B.Standardtemporary-workercontract.C.Standardindustrycontract.5.WhichonedoesNOTbelongtoMelinda＇sresponsibilities？[A][答案]A.Formulatetheindustrystandardofpayment.B.Manageandcoordinateherprojectteam.C.Reporttheprojectprogresstotheboard.二、閱讀理解：根據(jù)文章內(nèi)容，判斷正誤（共50分）。

WHOKILLEDNOKIA？Nokiaexecutivesattemptedtoexplainitsfallfromthetopofthesmartphonepyramidwiththreefactors：1)thatNokiawastechnicallyinferiortoApple,2)thatthecompanywascomplacentand3)thatitsleadersdidn＇tseethedisruptiveiPhonecoming.Ithasalsobeenarguedthatitwasnoneoftheabove.Nokialostthesmartphonebattlebecauseofdivergentsharedfearsamongthecompany＇smiddleandtopmanagerswhichledtocompany-wideinertiathatleftitpowerlesstorespondtoApple＇sgame.Basedonthefindingsofanin-depthinvestigationand76interviewswithtopandmiddlemanagers,engineersandexternalexperts,theresearchersdiscoveredacultureoffearduetotemperamentalleadersandthatfrightenedmiddlemanagerswerescaredoftellingthetruth.Thefearthatfrozethecompanycamefromtwoplaces.First,thecompany＇stopmanagershadaterrifyingreputation.SomemembersofNokia＇sboardandtopmanagementweredescribedasextremelytemperamentalandtheyregularlyshoutedatpeopleatthetopoftheirlungs.Itwasverydifficulttotellthemthingstheydidn＇twanttohear.Secondly,topmanagerswereafraidoftheexternalenvironmentandnotmeetingtheirquarterlytargets,whichalsoimpactedhowtheytreatedmiddlemanagers.Topmanagersthusmademiddlemanagersafraidofdisappointingthem.Middlemanagersweretoldthattheywerenotambitiousenoughtomeettopmanagers＇goals.Fearingthereactionsoftopmanagers,middlemanagersremainedsilentorprovidedoptimistic,filteredinformation.Thus,middlemanagersdirectlyliedtotopmanagement.Worse,acultureofstatusinsideNokiamadeeveryonewanttoholdontovestedpowerforfearofresourcesbeingallocatedelsewhereiftheydeliveredbadnewsorshowedthattheywerenotboldorambitiousenoughtoundertakechallengingassignments.Beyondverbalpressure,topmanagersalsoappliedpressureforfasterperformanceinpersonnelselection.Thisledmiddlemanagerstooverpromiseandunderdeliver.Onemiddlemanagertoldusthatyoucangetresourcesbypromisingsomethingearlier,orpromisingalot.It＇ssaleswork.Whilemodestfearmightbehealthyformotivation,abusingitcanbelikeoverusingadrug,whichrisksgeneratingharmfulsideeffects.Toreducethisrisk,leadersshouldcoordinatewiththevariedemotionsofthestaff.Nokia＇stopmanagersshouldhaveencouragedsafedialogue,internalcoordinationandfeedbacktounderstandthetrueemotionintheorganization.操作提示：正確選T，錯(cuò)誤選F。

1.NokialostthesmartphonebattlebecauseitstechnologyisnotasgoodasthatofApple.[[答案]F]2.Nokia＇smiddlemanagerswerefranktotellthetruth,butthetoponesdidn＇tlistentothem.[[答案]F]3.Nokia＇stopmanagersweretoomoodytohearanythinggoodbutharsh.[[答案]T]4.MiddlemanagersinNokiadeliveredresultsmorethantheypromisedearlier.[[答案]F]5.Nokia＇stopmanagersshouldhavehadbetterconversationtechniquestoencourageinternalcoordinationandtruth.[[答案]T]單元自測(cè)2試題及答案題目順序是隨機(jī)的，使用查找功能（Ctrl＋F）進(jìn)行搜索[題目]—Ifyoucan＇tsaywhatyou＇vecometosayatthemeeting,what＇sthepoint？—____________________,butIthinkyoumightneedtochangeyourapproachsomewhat.[答案]Icanseethat[題目]—Willyougoonapicnicwithustomorrow？—____________________.[答案]I＇mafraidIhavenoidea[題目]—____________________identifytheproblemsthathavebeenoccurring？—Well,asyouknow,theproblemswehadwithGarycausedalotoffrictionamongtheteam.[答案]Areyouableto[題目]—Howcanyouexplainthelatestsituation？—____________________,Iknowitisallmyfault.[答案]Sorry[題目]—Howdidyourmeetinggoyesterday？—____________________actually,itwasreallyfrustrating.[答案]Notsogood[題目]Effectiveleadersdistillcomplexthoughtsandstrategiesintosimple,memorableterms__________colleaguesandcustomerscangraspandactupon.[答案]that[題目]EverytimeItriedtosaysomething,hewould______tosomethingelse.[答案]moveon[題目]He＇sleftnow,butproductivityhasn＇t______thatmuch.[答案]pickedup[題目]Ithinktheprimary______factoristhere＇sbeensomuchabsencelately.[答案]contributing[題目]Ifdemandisrisingbutthefirm__________fromcommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.[答案]issuffering[題目]Intoday＇senvironment,__________peopleareoftenburnedout,it＇simportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.[答案]where[題目]Whatyouneedtodoistokeepthingsshortandsweet,justthe______.[答案]highlights[題目]WhenthemessagefinallyreachedtheCommandCenter,it__________mutatedtobecome—Sendthreeandfour-pence,we＇regoingtoadance.[答案]had[題目]Whowas______themeeting？[答案]chairing二、完型填空（共50分）操作提示：通過下拉選項(xiàng)框選擇正確的詞匯。

WHATWEHAVEHERE：AFAILURETOCOMMUNICATEItisthe[[答案]weirdest]thing.Therearemorewaysthanevertocommunicatewithpeople,yetitsometimesseemslikeitismoredifficulttoconnect—andstay[[答案]connected]—withanyone.Shouldyou[[答案]shoot]offanemail？Tapoutatext？PostaprivatemessageonFacebook？WriteontheirFacebookwall？Skype,poke,pingorconjurethemuponadigitaltincanphone？Andonceyoureachsomeone,youwonder：Ishepayingattention？Howdoyouknow？Evenwiththetechno-easeof[[答案]countless]communicationdevices,conversationscanstillbetroublesome.Questionsareaskedandanswered[[答案]out]oforder.Instructionsanddirectionsgohalf-read.Meetingsarebotched.Feelingsarehurt.二、閱讀理解：根據(jù)文章內(nèi)容，判斷正誤（共50分）。

HABITSOFHIGHLYEFFECTIVECOMMUNICATORSIt＇snosecretthatgoodleadersarealsogoodcommunicators.Indeed,communicationandleadershipareinextricablytied.Howcanyougalvanize,inspireorguideothersifyoudon＇tcommunicateinaclear,credibleandauthenticway？Hereare5essentialcommunicationpracticesofeffectiveleaders：1.Mindthesay-dogap.Trustisthebedrockofeffectiveleadership–yourbehaviorisyoursinglegreatestmodeofcommunication,anditmustbecongruentwithwhatyousay.Ifyouractionsdon＇talignwithyourwords,youarestoringuptroubleforthefuture.2.Makethecomplexsimple.Effectiveleadersdistillcomplexthoughtsandstrategiesintosimple,memorabletermsthatcolleaguesandcustomerscangraspandactupon.Themostimportantthingistoclarifywhatyouwanttosay,lookoutfortechnicaljargonandavoidbusinessspeak,whichaddcomplexity.Saywhatyoumeaninasfewwordsaspossible.3.Findyourownvoice.Uselanguagethat＇sdistinctlyyourown；letyourvaluescomethroughinyourcommunication.Correctuseoflanguageandgrammarareimportant,ofcourse,butdon＇tbecomeoverlyfixatedoneloquenceforeloquence＇ssake；concentrateonbeingdistinctandreal.Peoplewantreal,peoplerespectreal,peoplefollowreal.4.BevisibleVisibilityisaboutlettingyourkeystakeholdersgetafeelforwhoyouareandwhatyoucareabout.Don＇thidebehindacomputerandonlyinteractwithpeopleelectronically–seethemfacetofaceandvoicetovoice,andinteractwiththeminareal,substantialway.Intoday＇senvironment,wherepeopleareoftenburnedout,it＇simportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.Showthepeoplethatworkforyouthatyou＇reengagedandthatyoucareaboutthemandtheirwork.5.Listenwithyoureyesaswellasyourears.Effectivecommunicationisatwo-wayprocess,andgoodleadersknowhowtoaskgoodquestions,andthenlistenwithboththeireyesandtheirears.Becauseyouareinapositionofauthority,othersmaybereluctanttoexpresstheirrealopinionstoyoudirectly.Youwon＇talwaysgetdirectfeedback,soyouneedtoalsobeabletoreadbetweenthelinesandlookforthenon-verbalcues.操作提示：正確選T，錯(cuò)誤選F。

1.Communicationandleadershipdon＇talwaysgohandinhand.[[答案]F]2.Thesay-dogaphappenswhenpeoplemisunderstandtheirleader＇sintention.[[答案]F]3.Usingtechnicaljargonmakesaleaderconvincing.[[答案]F]4.Communicatingsincerelyisalwaysthebest.[[答案]T]5.Observationisasimportantascommunicationwhenyouwanttoknowwhatpeoplereallythink.[[答案]T]二、閱讀理解：根據(jù)文章內(nèi)容，完成選擇題（共50分）。

COMMUNICATIONFAILUREThemeaningofcommunicationgoesalotdeeperthanpeopleoftenthink.Communicationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemessages.Afailureatanypointinthischaincanresultinineffectivecommunication.Ineffectivecommunicationcanbedisastrous.ThereisafamousstoryofaBritishArmyCommanderwhosentthemessageSendreinforcements,we＇regoingtoadvance.backtohisCommandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedtheCommandCenter,ithadmutatedtobecome--Sendthreeandfour-pence,we＇regoingtoadance.Thereinforcementsneverarrived.Youcandemonstratethissameprinciple,albeitonalessdramaticscale,bytryingtoplayChineseWhisperswithmorethan20people.Itishighlyunlikelythesamemessageyoustartedwithwillbetheoneyouendwith.Inabusiness,therearethreemaintypesofcommunicationfailure.Eachhasitsownindicativesigns.？Thefirsttypeisknownasallocativefailure.Thisoccurswhenafirmisnotgatheringenoughintelligenceaboutitsmarketor(mostoften),theinformationisnotreachingtherightpoints.Thefirmwillnotbeallocatingresourcesinstepwiththeshiftsindemand.Ifdemandisrisingbutthefirmissufferingfromallocativecommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.Iftheinversehappens,therewillbeasurplusofstocksandoverstaffing.？Thesecondtypeisexecutivefailure,wherecommunicationtotriggerspecificevents/actionsiseitherlate,lackingorinerror.Thesymptomsofthisareagenerallossofdirectioninthecompanyordepartments,alossofco-ordinationandanincreaseincomplaintsfromcustomersasthingshappenlateornotatall.？Thefinaltypeishumanfailure.Thisoccurswhenthegeneralcultureofabusinessortherelationshipsbetweenparticularindividualsordepartmentsdonotfostereffectivecommunication.Thisleadstoalienatedstaff,anincreaseinstaffturnover,anincreaseinabsenteeismandgeneralfrustrationamongstaff.Creativity,especiallythatwhichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.操作提示：通過題目后的下拉選項(xiàng)框選擇正確答案。

1.Confirmingreceptionofthesentmessagesmeans[C].A.themessagesaresenttorightreceiversB.themessagesarecorrectlyunderstood[答案]C.themessagesarecorrectlyunderstoodbyrightreceivers2.InthefamousBritishArmyCommanderstory,whichstepprobablydidNOTgowronginthecommunicationchain？[A][答案]A.Conceiving.B.Sending.C.Receiving.3.WhatisChinesewhispers？[B]A.WhowhispersinChinese.[答案]B.Agametopassmessagearoundinawhisper.C.Chinesepeoplewhodon＇tnormallytalkveryloudly.4.AllocativefailuredoesNOThappenwhen[A].[答案]A.therightinformationgoestotherightplaceB.acompanygathersfalseinformationC.thecorrectinformationisnotreceivedbytherightdepartmentorperson5.Accordingtothepassage,whichofthefollowingcasesdoesNOTbelongtohumanfailure？[C]A.Decreasingcreativityacrossdepartments.B.Inadequatecommunicationbetweendepartments.[答案]C.Increasingcustomercomplaints.單元自測(cè)3試題及答案題目順序是隨機(jī)的，使用查找功能（Ctrl＋F）進(jìn)行搜索[題目]Howdoyougetyourmembersto______asateam？[答案]pulltogether[題目]Iliketothink______.Iamalwaystheonefindingnewwaystoasituationorchallenge.[答案]outsideofthebox[題目]Inhighschool,Iamequallycomfortable______asamemberofateamandindependently.[答案]working[題目]Theteamcreatesanenvironment______peoplearecomfortableincommunicating,advocatingpositions,andtakingaction.[答案]inwhich[題目]—CouldIborrowyouriPadforafewhours？—_____________[答案]Sure,hereyouare.Enjoyyourtime.[題目]—IamsorryforwhatIhavesaidtoyou.—_____________[答案]Don＇tthinkanymoreaboutit.[題目]—Whatareyourteammateslike？—_____________[答案]Theyareallwarmheartedandhelpful.[題目]—WillyouhelpmearrangeameetingwithMr.Brown,please？—_____________[答案]SorryIcan＇t.Ihavetofinishmyprojectrightnow.[題目]—_____________—I＇dliketohavethisfilmdeveloped.[答案]MayIhelpyou？[題目]IbelievethatIhavealottocontribute______ateamenvironment,andamcomfortableinbothleadershipandplayerroles.[答案]to[題目]Ihavebeenveryluckytohavehad______managersduringmycareersofar.[答案]terrific[題目]IfItakethetimetotalkwithmymanageratthebeginningofaproject,we______offtoagreatstartonthesamepage.[答案]canget[題目]Regularandconcretefeedbackisimportant______whoisnotperforminguptoherpotential.[答案]whendealingwithaworker[題目]Teammembersare______asuniquepeoplewithirreplaceableexperiences,pointsofview,andknowledgetocontribute.[答案]viewed[題目]Themajorityoftheseteamchallenges______anywhere.[答案]canbedelivered二、閱讀理解：根據(jù)文章內(nèi)容，完成選擇題（共50分）。

ATEAMWORKGAMEAteamofabout35employeeshadcometogetherforateambuildingevent.Theywereayoung,brightandenthusiasticteam.However,oneoftheirchiefproblemswasthefactthattheywouldn＇tshareinformationorsolutionswitheachother,andtheteamleaderthoughttheyweretoofocusedonthemselvesandnotontheteam.Asaresult,shebroughtthemallintothecafeteria.Allofthetablesandchairshadbeenstoredaway,andfundecorationsandhundredsofdifferentcoloredballoonshadbeenplacedaroundtheroom.Inthecenteroftheroomwasabigboxofballoonsthathadn＇tbeenblownupyet.Theteamleaderinstructedeverybodytopickaballoon,blowitup,andwritetheirnameonit,buttheyhadtobecarefulnottobursttheballoon.Althoughtheyweregivenasecondchanceiftheirfirstballoonpopped,theywereoutofthegamethesecondtimeround.Intheend,about30teammemberswrotetheirnameswithouttheirballoonspopping.Theywerethenaskedtoleavetheroomand,afterfiveminutes,theteamleaderbroughtthembackinandaskedthemtofindtheballoonwiththeirnameonitamongstthehundredsofotherballoonsintheroom.After15minutesofsearching,noonehadfoundtheirballoon,andtheteamweretoldthattheywerethengoingtomoveontothethirdroundoftheactivity.Inthisround,eachteammemberwasinstructedtofindanyballoonwithanameonitandthengivethatballoontothepersonwhosenamewasonit.Withintwominutes,everybodyhadtheirownballoon.Theteamleadersummarizedtheactivitythus：Wearemuchmoreefficientwhenwearewillingtosharewitheachotherandmuchbetteratproblemsolvingwhenweareworkingtogether,notindividually.Sometimes,membersofteamscreateobstaclesbyfocusingsolelyontheirownpursuitsandgoals.Everymemberoftheteamshouldaskthemselvesonaregularbasiswhattheyaredoingandwhattheycandofortheteam.操作提示：通過題目后的下拉選項(xiàng)框選擇正確答案。

1.Thisteambuildingeventwasaimedat[B].A.helpingtheseyoung,brightandenthusiasticemployeesbecomemoreconcentratedontheirwork[答案]B.makingtheteammembersknowhowtoshareinformationorsolutionsandcooperatewitheachotherC.buildingupteammorale2.Thiseventwasheldin[A].[答案]A.aself-servicerestaurantB.acoffeeshopC.aclassroom3.Abouthowmanyteammemberswereoutofthesecondroundoftheactivity？[C]A.30.B.35.[答案]C.5.4.Whichstatementbelowiscorrect？[C]A.Inthesecondround,everyoneoftheteamhadfoundtheirballoonsafter15minutes.B.Inthethirdround,theteammemberswereaskedthemtofindtheballoonwiththeirnameonitamongstthehundredsofotherballoonsintheroom.[答案]C.Inthethirdround,everybodyhadtheirownballoonwithhelpfromotherswithin2minutes.5.Whatwastheeventgoingtoteachtheseemployees？[A][答案]A.Sharingandcooperatingwithotherteammembersismoreefficientwhentheyareworkingtogether.B.Focusingsolelyonemployees＇ownpursuitsisnotallowedinworkplace.C.Failureofteamworkiscausedbyindividual.閱讀理解：根據(jù)文章內(nèi)容，判斷正誤（共50分）。

TIPSFORTEAMBUILDINGWhenyouthinkofteambuilding,doyouimmediatelypictureyourgroupoffataresortplayinggamesorhangingfromropes？Traditionally,manyorganizationsapproachteambuildinginthiswaybut,then,theywonderwhythatwonderfulsenseofteamworkthathadbeendisplayedattheretreatortheseminarfailstoimpactlongtermbeliefsandactionsbackatwork.I＇mnotaversetoretreats,planningsessions,seminarsandteambuildingactivities—infactIleadthem—buttheyhavetoformpartofamuchlargerteamworkeffort.Youwillnotbuildteamworkbyretreatingasagroupforacoupleofdayseachyear,insteadyouneedtothinkofteambuildingassomethingyoudoeverysingleday.？Formteamstosolverealworkissuesandtoimproverealworkprocesses.Providetraininginsystematicmethodssotheteamexpendsitsenergyontheproject,notontryingtoworkouthowtoworktogetherasateamtoapproachtheproblem.？Holddepartmentmeetingstoreviewprojectsandprogress,toobtainbroadinput,andtocoordinatesharedworkprocesses.Ifthereisfrictionbetweenteammembers,examinetheworkprocessestheymutuallyown—theproblemisnotusuallytheirpersonalities；instead,itisoftenthefactthattheteammembershaven＇tagreedonhowtheywilldeliveraproductorservice,orthestepsrequiredtogetsomethingdone.？Buildfunandsharedoccasionsintotheorganization＇sagenda—holdpotlucklunches,taketheteamtoasportingevent,sponsordinnersatalocalrestaurant,gohikingorgotoanamusementpark.Holdamonthlycompanymeeting,sponsorsportsteamsandencouragecheeringteamfans.？Useicebreakersandteamworkexercisesatmeetings—thesehelpteammembersgettoknoweachother,sharedetailsabouteachotherslives,andhavealaughtogether.？Celebrateteamsuccessespublicly.Therearemanywaysyoucoulddothis,forinstancebybuyingeveryonethesameT-shirtorhat,puttingteammembernamesinadrawforcompanymerchandiseandgiftcertificates.Theonlythinglimitingyouisyourimagination.Ifyoudothetypesofteamworkbuildinglistedabove,you＇llbeamazedattheprogressyouwillmakeincreatingateamworkculture,aculturethatenablesindividualstocontributemorethantheyeverthoughtpossible—together.操作提示：正確選T，錯(cuò)誤選F。

1.Teambuildingeventistraditionallyrelatedtoplayinggamesatresort.[[答案]T]2.Theauthorclaimsthatplayinggamestogetherisasimportantasformteamstosolverealworkissuesandtoimproverealworkprocessesforteambuilding.[[答案]F]3.Retreatinthefirstparagraphmeanswithdrawaloftroopsafteradefeat.[[答案]F]4.Icebreakingmotivatesteammemberscompetewitheachother.[[答案]F]5.Agoodteamworkcultureenablesindividualsmakemoreeffortstogether.[[答案]T]單元自測(cè)4試題及答案題目順序是隨機(jī)的，使用查找功能（Ctrl＋F）進(jìn)行搜索[題目]Self-esteemneedsmightincludethe______fromaworkplace.[答案]rewards[題目]______clearlycommunicatewithandactivelylistentoemployeesisessentialtoimprovetheirperformance.[答案]Beingableto[題目]______thejob,employersdon＇twanttohirepeoplewhoaredifficulttogetalongwith.[答案]Regardlessof[題目]—__________—Youmightaswellwriteathanks-note.[答案]Couldyousuggestsomewaysoftherewards？[題目]—DoyoumindifIusevoucherstospendinarestaurant？—__________[答案]Notatall.Goahead.[題目]—Wow!Thisisafantasticproject!I＇veneverknownyou＇resocreative.—__________[答案]Thanksforyourcompliments.[題目]—You＇dbetternotpushyourselftoohard.Youcanasktheteamandlisten.—__________[答案]Youareright.[題目]—CanIgetyouacoupleoftea？—_________________________.[答案]That＇sveryniceofyou[題目]Alltheteammemberstriedtheirbest.Welostthegame,_________.[答案]however[題目]Anappreciatedgiftandthegestureofprovidingitwill______yourcoworker＇sday.[答案]lightup[題目]Companiesare______interestedinyoursoftskills______theyareinyourhardskills.[答案]as…as…[題目]Fifty-fivepercentoftherespondentssaidthatpraiseandattentionfromtheirsupervisorwouldmakethemfeel______thecompanycaredaboutthemandtheirwell-being.[答案]asif[題目]Ithinkabigpartofitis______weknowhowtohavefunonthejob.[答案]that[題目]Learningnewthingshasalwaysbeenagreat______forme.[答案]motivator[題目]Theleader______atcreatingopportunitiestoproviderewards,recognitionandthankstohisorherstaff.[答案]excels二、聽力理解：聽錄音，判斷正誤（共50分）。

請(qǐng)聽錄音：UNIT4TL.MP3操作提示：正確選T，錯(cuò)誤選F。

1.Humanresourcessupportedtheproposalofgivingthebusinessintelligenceapayincentiveeverythreemonthsatthebeginning.[[答案]F]2.BradfromhumanresourcessupportsScott＇sidea.[[答案]T]3.CarlottaisthemanagerofHRD.[[答案]F]4.Menandwomeninthebusinessintelligenceteamwhohavebeenselectedtogettheprizewillreceivethesamerewardingthings.[[答案]F]5.Theprize-winnercannotchoosetheprizethatcostsmorethan$500.7.Theprize-winnercanonlyhavematerialawardsandnodayoff.[[答案]T]二、閱讀理解：根據(jù)文章內(nèi)容，判斷正誤（共50分）。

THERIGHTWAYTOMOTIVATEEMPLOYEESIt＇simportantforaCEOtobepassionateandenthusiastic,butthere＇salineofprofessionalismthatmustalwaysbemaintained.AccordingtoareportfromthetechnologywebsiteVentureBeat,PayPalCEODavidMarcuswroteacriticallettertohisemployeesblamingthemfornotusingPayPalproductsandencouragingthemtoleaveiftheydidn＇thavethepassiontousetheproductstheyworkfor.Accordingtothewebsite,partoftheleakedletterreads：It＇sbeenbroughttomyattentionthatwhentestingpayingwithmobileatCafe17lastweek,someofyourefusedtoinstallthePayPalapp,andothersdidn＇tevenremembertheirPayPalpasswords.That＇sunacceptabletome,andtherestofmyteam,everyoneatPayPalshoulduseourproductswhereavailable.That＇stheonlywaywecanmakethembetter,andbetter.Inclosing,ifyouareoneofthefolkswhorefusedtoinstallthePayPalapporifyoucan＇trememberyourPayPalpassword,doyourselfafavor,goandfindsomethingthatwillconnectwithyourheartandmindelsewhere.Whilenotobviousatfirst,theletterrevealsaproblemofmoraleandcultureatPayPal.Asanexecutive,youcertainlywantyouremployeestouseandpromoteyourproducts.However,whenfacedwithasituationwherestaffisn＇tembracingwhattheymake,youneedtoinvestigatetherootoftheproblem--notthreaten.Whenfacedwithinternalproblems,goodexecutivesstartbyaskingwhy.Theyreachouttotheirexecutiveteamfirstandthentotheentirestafftofindtherootofaproblemandhowtofixit.Sendingoutaone-sidednoteabouttheproblemisnotleading,it＇sretreating.Leadershipstartsbylistening.Goodexecutivesneedtogetoutamongthestaffandaskquestionsandlistenwithoutjudgmentorreaction.ThefactthatcompanyemployeesarenotembracingandusingitsproductsisafailureofleadershipthatMarcusneedstoaddressbyself-reflection.Attheendoftheday,ifhisemployeeshavetobeforcedtousetheapp,howcanheexpectconsumerstowanttowillinglypaytouseit？Marcusshouldhavefocusedonthreequestions：？Whyareyounotusingtheapp？？Whatisitthatwecandotoensureyouuseourapp？？Whatdoyouneedfromme？操作提示：正確選T，錯(cuò)誤選F。

1.ACEOonlyneedstobepassionateandenthusiastic.[[答案]F]2.ItisnotprofessionalthatPayPalCEOblameshisemployeesnottousePayPalorforgetPayPalpasswords.[[答案]T]3.Aone-sidednotereferstotherootof