客戶服務(wù)培訓(xùn)-客服情況統(tǒng)計(jì)、反饋及監(jiān)控流程

房地產(chǎn)銷售人員專業(yè)技巧與流程——客服情況統(tǒng)計(jì)、反饋及監(jiān)控流程

陽光100置業(yè)集團(tuán)有限公司集團(tuán)營銷管理部客服情況統(tǒng)計(jì)、反饋及監(jiān)控流程1.0發(fā)文下達(dá)項(xiàng)目當(dāng)期客服指標(biāo)，提供客服情況統(tǒng)計(jì)報(bào)表格式及填報(bào)說明，明確填報(bào)時(shí)間及截至點(diǎn)2.0安排專人按期如實(shí)填報(bào)客服情況及案例、數(shù)據(jù)分析統(tǒng)計(jì)2.1提供配合，輔助數(shù)據(jù)收集轉(zhuǎn)報(bào)3.0審核統(tǒng)計(jì)情況，簽字確認(rèn)，備案后上報(bào)集團(tuán)4.0匯總各項(xiàng)目上報(bào)的客服統(tǒng)計(jì)數(shù)據(jù)及案例，填寫集團(tuán)客服情況統(tǒng)計(jì)周、月報(bào)，上報(bào)集團(tuán)常務(wù)副總，將項(xiàng)目有價(jià)值的案例納入集團(tuán)案例庫5.0對(duì)項(xiàng)目特別重大的客服事件進(jìn)行監(jiān)控跟蹤

6.0根據(jù)各項(xiàng)目所在區(qū)域客觀情況，調(diào)整對(duì)項(xiàng)目下期的客服考評(píng)指標(biāo)7.0文件歸檔相關(guān)部門集團(tuán)總部集團(tuán)總部集團(tuán)總部集團(tuán)總部客石服蜘情薯況簡(jiǎn)統(tǒng)零計(jì)槳、政反處饋捎及唯監(jiān)剃控檔流蠶程1是.惜0發(fā)宋文潛下鐮達(dá)榨項(xiàng)煮目濟(jì)當(dāng)擦期綿客雷服邊指刻標(biāo)胖，鋼提醒供辛客啄服缸情驕況辰統(tǒng)示計(jì)涌報(bào)牢表杯格午式餐及濃填示報(bào)膨說劣明泥，替明幫確童填劑報(bào)躍時(shí)病間創(chuàng)及蘆截記至披點(diǎn)2走.珍0安摸排跡專誰人碧按廈期眾如閣實(shí)解填獄報(bào)竹客幅服奮情閃況們及夸案女例葉、型數(shù)斗據(jù)旨分推析忙統(tǒng)禽計(jì)2盞.件1提離供工配篩合霉，將輔虹助牧數(shù)施據(jù)日收召集擔(dān)轉(zhuǎn)節(jié)報(bào)3狐.其0審彎核姿統(tǒng)句計(jì)破情青況璃，繡簽絕字宮確富認(rèn)軍，似備私案滿后專上未報(bào)逢集柱團(tuán)4購.灑0匯耳總病各淘項(xiàng)皮目悲上石報(bào)壞的烈客威服剝統(tǒng)朽計(jì)抄數(shù)聽據(jù)角及倡案亭例壁，諸填倡寫敏集膝團(tuán)觀客配服摔情坡況諸統(tǒng)嘉計(jì)壁周猴、譽(yù)月胖報(bào)明，餓上息報(bào)同集橋團(tuán)籮常節(jié)務(wù)踐副運(yùn)總印，敘將慰項(xiàng)如目磚有訪價(jià)母值伶的晚案任例園納削入銳集發(fā)團(tuán)欲案蜻例風(fēng)庫5耳.報(bào)0對(duì)凱項(xiàng)謎目得特筋別國重騎大施的丑客疫服罷事外件茅進(jìn)奏行豈監(jiān)牙控逢跟爛蹤6斬.大0根斯據(jù)小各寧項(xiàng)循目割所叫在訴區(qū)挑域社客潮觀評(píng)情宏況貫，馬調(diào)癥整支對(duì)臺(tái)項(xiàng)訴目?jī)x下浩期捐的蘭客倆服振考姥評(píng)捕指高標(biāo)7刪.薦0文符件趣歸償檔集攜團(tuán)流總浙部1及.呀0疾發(fā)詳文笛下啊達(dá)位項(xiàng)犬目鄰當(dāng)衡期撒客丑服林指依標(biāo)遞，或提新供慶客導(dǎo)服憐情值況喊統(tǒng)際計(jì)袖報(bào)臨表害格篇式妖及飽填們報(bào)替說撞明蝴，蔥明倍確裝填卡報(bào)呢時(shí)借間章及轎截脂至貪點(diǎn)集脊團(tuán)蹲營紀(jì)銷謠管租理應(yīng)部濫在洗每悔個(gè)觸工階作擠周寺期崇開飛始晶前副（蔑如藍(lán)：騙每德年匠年閘初循）榮以拿正懇式葬發(fā)妻文熄形仿式朽對(duì)虧每羅一羊項(xiàng)翻目找下鬧達(dá)墊當(dāng)?shù)绕谘ㄍ卤刃腥绲V：份當(dāng)表年釘度笨）隨的租客興服池工晝作蛇指有標(biāo)律。集藥團(tuán)懂營謊銷科管遷理前部魂向般各逮項(xiàng)究目尸提慨供圖全酬集叛團(tuán)挪統(tǒng)埋一鄰使跟用博的汽客晚服禁情皂況滅統(tǒng)臣計(jì)磁報(bào)吐表蓄格永式慣，粥包姨括甲“追項(xiàng)昨目擺客慮服籠情潮況枝統(tǒng)尼計(jì)龜周監(jiān)報(bào)聾”請(qǐng)及喊“墊項(xiàng)夕目仔客回服蹈情麻況鑼統(tǒng)傅計(jì)淡月議報(bào)種”建等不（賄后略附綠）烤，惱并殺提溝供沃填販表烏的原書器面險(xiǎn)說縫明型，莊明掛確返每耕一沸項(xiàng)英目貴填頁報(bào)喜內(nèi)鎮(zhèn)容替的孕期展間位、謊填乖報(bào)嶺的劉標(biāo)黃準(zhǔn)凱格艙式妻及射上以報(bào)活總征部急的號(hào)截稻至儉時(shí)色間珍?？椭狈厍榈褯r些統(tǒng)啦計(jì)誤、剩反勉饋償及科監(jiān)接控寇流景程客丹服兇情償況螞統(tǒng)構(gòu)計(jì)負(fù)、關(guān)反炭饋捆及控監(jiān)夾控璃流惱程1啄.申0發(fā)辨文漂下紋達(dá)愿項(xiàng)碗目拌當(dāng)寄期疫客嗽服抽指典標(biāo)仙，痰提僵供耀客捏服活情扇況娘統(tǒng)猶計(jì)選報(bào)炊表您格躍式疤及估填竿報(bào)欣說坑明謀，在明到確棚填云報(bào)斯時(shí)冠間枯及袋截?zé)熤翇{點(diǎn)2笛.扔0安涂排負(fù)專爬人部按教期耍如噸實(shí)慢填管報(bào)讀客安服梁情育況他及問案臘例瞧、侍數(shù)刮據(jù)組分兆析茫統(tǒng)刑計(jì)2瞞.罰1提施供禽配枯合歉，濃輔蜘助吧數(shù)居據(jù)娃收膠集魚轉(zhuǎn)什報(bào)3松.貸0審巴核蛙統(tǒng)迅計(jì)意情屈況左，負(fù)簽負(fù)字梁確舅認(rèn)米，進(jìn)備歡案灑后林上而報(bào)雙集姻團(tuán)4鐵.限0匯像總梅各跑項(xiàng)瘡目暢上夢(mèng)報(bào)浪的架客真服巡壽統(tǒng)竭計(jì)花數(shù)宗據(jù)秒及宣案貪例夏，梨填巧寫映集悲團(tuán)帽客久服南情惹況陡統(tǒng)歉計(jì)釘周技、宗月叫報(bào)創(chuàng)，溉上鐵報(bào)乖集酒團(tuán)士常鳥務(wù)有副搜總約，棵將通項(xiàng)刺目甜有逆價(jià)尋值遮的尚案兇例縱納詳入滔集高團(tuán)典案四例接庫5相.侮0對(duì)床項(xiàng)省目振特俱別帶重悲大奴的融客盡服型事追件憂進(jìn)就行悅監(jiān)游控滔跟拉蹤6功.球0根理據(jù)岔各爬項(xiàng)衛(wèi)目旨所紡在旬區(qū)接域奇客伏觀團(tuán)情芳況韻，匪調(diào)鉆整聽對(duì)抬項(xiàng)慢目執(zhí)下鞠期舍的兩客拜服淺考輛評(píng)極指恭標(biāo)7滴.湊0文環(huán)件盡歸公檔2季.幻玉0安薯排智專戀人勞按才期棵如章實(shí)展填苗報(bào)章客誼服固情姻況富及跌案薪例枝、鬼數(shù)許據(jù)錘分笛析處統(tǒng)堵計(jì)項(xiàng)暖目協(xié)客鞏服苦部引經(jīng)群理盼安授排派專閃人擔(dān)（藝秘萌書炭）詞對(duì)治項(xiàng)哀目秒客彈服顏實(shí)起際魄情消況蔽進(jìn)米行厭定悄期監(jiān)數(shù)巷據(jù)依統(tǒng)什計(jì)壟分恭析扇，炭并憑按垮期矩（橡如前：指每厘周/每應(yīng)月起）芬填胃報(bào)酬本紗項(xiàng)聽目主客竟服革統(tǒng)遷計(jì)嗓報(bào)蠶表鄉(xiāng)豐并余附姿上濤相驚關(guān)捎事流件酸案撥例烤一誓并著上機(jī)報(bào)跟總浮部穗。客凍服屈情怪況奸統(tǒng)斗計(jì)扔、環(huán)反癥饋?zhàn)鸺膀v監(jiān)園控憐流之程客塑服烘情最況疊統(tǒng)昌計(jì)謊、飽反現(xiàn)饋勺及扯監(jiān)嗓控尺流告程1替.拋0發(fā)礎(chǔ)文庭下愛達(dá)害項(xiàng)敏目責(zé)當(dāng)諷期膨客士服頃指劣標(biāo)猶，州提傳供遠(yuǎn)客等服建情興況課統(tǒng)嫩計(jì)膜報(bào)程表但格哈式軋及獨(dú)填盟報(bào)恐說恒明荷，磨明洽確焰填誤報(bào)勻時(shí)州間摔及能截鑰至茅點(diǎn)2柿.敢0安解排伶專想人料按另期扎如準(zhǔn)實(shí)翠填踩報(bào)下客喘服魯情御況拾及辜案羅例內(nèi)、南數(shù)初據(jù)根分應(yīng)析頌統(tǒng)打計(jì)2是.昨1提各供閉配概合掃，粱輔弱助旨數(shù)單據(jù)土收薪集眠轉(zhuǎn)精報(bào)3冰.透0審羞核巖統(tǒng)尸計(jì)醫(yī)情玩況桿，黨簽?zāi)蜃滞_個(gè)認(rèn)辛，躍備秒案理后探上么報(bào)溪集高團(tuán)4局.躲0匯瓶總開各兵項(xiàng)夾目違上侍報(bào)態(tài)的覆客針服鈔統(tǒng)睛計(jì)待數(shù)卻據(jù)姻及奸案步例染，薦填鋒寫界集跑團(tuán)樓客潑服濾情襲況把統(tǒng)肢計(jì)季周先、卵月光報(bào)刷，應(yīng)上卻報(bào)舉集殖團(tuán)棍常毛務(wù)渴副泉總感，坑將棍項(xiàng)望目舌有朝價(jià)舊值松的帶案腦例莊納麗入朽集刺團(tuán)勾案朝例特庫5封.傳0對(duì)輩項(xiàng)償目羽特飲別床重分大凱的厲客猜服跟事奮件該進(jìn)沙行界監(jiān)扶控堂跟引蹤6齊.器0根約據(jù)策各滲項(xiàng)扯目矮所師在腎區(qū)拍域侮客令觀御情襪況正，農(nóng)調(diào)疾整限對(duì)帶項(xiàng)奸目紹下胸期檔的伸客鼻服串考憑評(píng)涌指四標(biāo)7蒼.計(jì)0文助件屑?xì)w現(xiàn)檔相焰關(guān)襖部際門2占.米1提竹供怕配顧合鍋，脅輔刃助份數(shù)慘據(jù)馬收婦集巾轉(zhuǎn)捷報(bào)項(xiàng)隱目嘩其扇他倉相劍關(guān)公部?jī)鲩T余在釘客刊服澤部慰進(jìn)均行勢(shì)客蜘服魚情挪況哲數(shù)螺據(jù)克分正析妨及絕內(nèi)略容腐填高報(bào)價(jià)時(shí)兼，添應(yīng)攀對(duì)武應(yīng)同其墻專義業(yè)翻提葛供揪相察關(guān)史支赤持豆與神配鞠合剃，啟輔基助霉數(shù)謹(jǐn)據(jù)拼的尤收紋集有及功如感實(shí)唉轉(zhuǎn)標(biāo)報(bào)遭?？头朔d情己況量統(tǒng)雄計(jì)溝、幅反娘饋辛及墊監(jiān)脅控倆流殊程客決服均情網(wǎng)況貢統(tǒng)割計(jì)筆、震反棚饋義及鉗監(jiān)厭控鳴流登程1應(yīng).括0發(fā)淡文米下端達(dá)職項(xiàng)痕目禁當(dāng)杰期吉客鏟服款指粒標(biāo)流，第提故供講客挎服裁情哈況閘統(tǒng)聾計(jì)帥報(bào)詢表匯格閃式狀及紡填主報(bào)曉說錢明嗚，棄明末確高填蜓報(bào)橫時(shí)富間殘及竹截族至姜點(diǎn)2棍.趕0安緒排旱?；腿酥薨唇砥谌羧缁顚?shí)拳填鉤報(bào)俗客灰服鈴情慘況傾及背案踩例疊、省數(shù)獸據(jù)著分陶析浩統(tǒng)鞠計(jì)2牢.舅1提坊供鎮(zhèn)配嫁合氧，璃輔裂助猜數(shù)勢(shì)據(jù)很收擦集農(nóng)轉(zhuǎn)支報(bào)3口.蘆0審廁核都統(tǒng)掀計(jì)唯情甚況攀，屯簽黃字妹確纏認(rèn)院，布備旦案差后更上撲報(bào)疲集擊團(tuán)4映.齡0匯家總嘩各概項(xiàng)賭目撈上夠報(bào)呈的辜客慶服聰統(tǒng)殲計(jì)售數(shù)棟據(jù)蓬及胃案判例聾，勸填?yuàn)Z寫乓集售團(tuán)排客昆服綠情福況薄統(tǒng)剪計(jì)棚周胸、集月捎報(bào)方，家上狹報(bào)謹(jǐn)集醋團(tuán)法常振務(wù)草副寬總游，耕將落項(xiàng)婚目敗有替價(jià)習(xí)值丸的布案臂例女納碎入鹽集秋團(tuán)萬案衡例朽庫5通.匙0對(duì)蜓項(xiàng)精目液特品別貢重塊大毒的錦客通服后事類件暮進(jìn)挖行脹監(jiān)警控悔跟魂蹤6恐.繁0根薯據(jù)誤各客項(xiàng)膚目訴所絮在積區(qū)勉域深客般觀我情兼況紋，瞧調(diào)牲整熊對(duì)斥項(xiàng)敢目絨下每期膨的共客套服南考滋評(píng)巧指靜標(biāo)7杏.漂0文詳件乘歸霜檔3灘.景0審比核偏統(tǒng)賺計(jì)碌情敗況唱，環(huán)簽眠字握確塵認(rèn)懶，務(wù)備畢案注后桂上恰報(bào)局集兇團(tuán)客緩服斑部忽將披客室服躲情簽況趙統(tǒng)睜計(jì)沃報(bào)葬表腸填感寫臉完您畢況并間經(jīng)啟客膊服響部氣經(jīng)玩理床審惡核辭后魂，關(guān)客蘆服志部顆經(jīng)嘴理攤將如前同述牢統(tǒng)跟計(jì)爪表睜承斑包霉給裁項(xiàng)須目由營挽銷丹副參總儲(chǔ)，魚由處其童對(duì)銅報(bào)金表牽統(tǒng)煮計(jì)照情恢況卸進(jìn)銳行擋審職核晚，悔無坑誤葵后驢簽磁字厲確售認(rèn)封，窩并豆在挨項(xiàng)炸目默備略案洗后村，輔于濁規(guī)相定少時(shí)敞間厭截飼點(diǎn)壞前轎上變報(bào)姑集腸團(tuán)寇總忽部更備佛案帥?？图?jí)服秀情廁況早統(tǒng)觸計(jì)糞、丙反亂饋由及飾監(jiān)救控皂流膏程客時(shí)服皺情響況昏統(tǒng)營計(jì)爺、轎反篇饋羞及杯監(jiān)厭控東流羅程1漆.便0發(fā)還文周下譜達(dá)級(jí)項(xiàng)塵目聽當(dāng)誤期卵客飄服厚指負(fù)標(biāo)堤，悅提啦供踩客企服角情跑況霉統(tǒng)窯計(jì)龍報(bào)制表售格婚式衡及舍填若報(bào)嘉說庸明授，彈明甘確莖填漫報(bào)恢時(shí)爪間桐及營截涂至頸點(diǎn)2陰.珍0安竄排唯專茫人冠按忙期幸如棍實(shí)繪填候報(bào)肌客難服么情寶況持及鏡案跟例拐、溉數(shù)塌據(jù)削分宵析彼統(tǒng)鋤計(jì)2恢.祖1提流供社配堡合幼，臟輔選助溪數(shù)仰據(jù)四收床集足轉(zhuǎn)綱報(bào)3躲.最0審尤核純統(tǒng)羊計(jì)健情嘉況營，塌簽長字奇確梅認(rèn)俗，奶備小案寄后芒上辛報(bào)霉集激團(tuán)4扛.悔0匯凡總乖各漠項(xiàng)祝目裙上閘報(bào)柏的備客哈服籠統(tǒng)址計(jì)魂數(shù)委據(jù)邊及陽案娘例嶄，腎填膠寫傘集侄團(tuán)緣瑞客志服橫情脅況竄統(tǒng)懂計(jì)福周衣、桿月驢報(bào)挎，矮上綱報(bào)護(hù)集存團(tuán)蠅常填務(wù)智副盤總俘，亮將倦項(xiàng)今目積有端價(jià)滲值神的情案歉例好納洗入怖集增團(tuán)穗案伐例吊庫5航.液0對(duì)稱項(xiàng)偏目除特蒸別津重信大炭的河客喜服是事計(jì)件基進(jìn)逼行閥監(jiān)浪控字跟死蹤6蠟.蔑0根泳據(jù)各各滑項(xiàng)坡目眾所抗在移區(qū)閣域沿客說觀柱情趣況獻(xiàn)，旁調(diào)狡整洪對(duì)腦項(xiàng)鳥目鉛下丙期索的私客塔服廟考為評(píng)胳指房誠標(biāo)7惱.幅0文資件須歸司檔集斑團(tuán)栽總早部4壘.吩0匯瘋總好各總項(xiàng)鹽目檢上灘報(bào)賞的蚊客現(xiàn)服乎統(tǒng)胖計(jì)慰數(shù)家據(jù)怨及思案返例野，氧填納寫豆集悲團(tuán)灘客過服擱情搞況著統(tǒng)盼計(jì)母周昏、爐月圖報(bào)良，焦上獨(dú)報(bào)右集諒團(tuán)淡常崖務(wù)敢副啊總弟，吵將泛項(xiàng)傻目棵有罩價(jià)煎值章的叫案煌例激納貨入似集獎(jiǎng)團(tuán)慨案筆例厲庫集繳團(tuán)拒營叛銷籍管匯理洽部奇接貿(mào)到里各旦項(xiàng)錄目吵報(bào)兇來垮的彈當(dāng)永期春客戰(zhàn)服諒情旋況貨統(tǒng)樹計(jì)搭報(bào)蘆表傭后洲，顯由稿專紋人稠負(fù)孤責(zé)響進(jìn)罩行坐各紐奉項(xiàng)打目搖客辮服建統(tǒng)鍬計(jì)扭數(shù)森據(jù)謀和窯案歐例牲的肌匯傭總舅及筆相認(rèn)關(guān)龜分誕析民，讓隨送后墊填君寫族“盞集幻玉團(tuán)采客羽服典情海況漂統(tǒng)垂計(jì)董周朽報(bào)營”/守“集霧團(tuán)蚊客潔服爛情援況晴統(tǒng)考計(jì)剝?cè)聦殘?bào)犬”掌（模后敘附餃）親，旗在拉規(guī)芹定揭時(shí)參間旨內(nèi)純上蠶報(bào)鐘集視團(tuán)薪常偵務(wù)簡(jiǎn)副誘總誓審冠閱賴，曲同饅時(shí)封將紙各趟項(xiàng)矛目纖所弟報(bào)嬸的容當(dāng)鋪期殿有頓價(jià)你值光的故案課例撫納蹤蝶入妹集呀團(tuán)寧案謹(jǐn)例絞庫見，介以召備蛛各屆項(xiàng)求目場(chǎng)共侵同咳參鼻考煮借捐鑒帥?？湍z服篩情煌況驚統(tǒng)勿計(jì)駛、岸反急饋慣及彈監(jiān)辦控忠流敢程客浙服拼情朽況暮統(tǒng)股計(jì)午、柜反伍饋論及佛監(jiān)脂控抗流政程1截.膠0發(fā)襪文麥下屈達(dá)躺項(xiàng)允目迫當(dāng)啞期栗客子服推指捷標(biāo)袋，第提筒供唯客春服庫情獨(dú)況郊統(tǒng)是計(jì)蓬報(bào)季表達(dá)格木式堤及霉填冶報(bào)在說惡明懼，江明猶確礦填搞報(bào)拳時(shí)露間剃及掌截替至肺點(diǎn)2意.冷0安完排塞專銷人辨按溪期拉如環(huán)實(shí)板填拳報(bào)掏客巷服領(lǐng)情襖況糖及數(shù)案德例旬、構(gòu)數(shù)民據(jù)圣分頃析胸統(tǒng)鉗計(jì)2烈.無1提諷供優(yōu)配擁合猾，灘輔娘助裕數(shù)威據(jù)但收耽集悉轉(zhuǎn)太報(bào)3示.夫0審吃核漢統(tǒng)劈燕計(jì)腥情化況淘，休簽朱字們確路認(rèn)畢，飽備緩案粗后木上頃報(bào)勿集典團(tuán)4怎.主0匯鈔總視各燦項(xiàng)摘目鵝上織報(bào)妄的姜客買服謝統(tǒng)字計(jì)羞數(shù)子據(jù)考及胖案單例捉，見填茂寫共集泊團(tuán)掘客耕服吳情扯況菠統(tǒng)筆計(jì)氏周宅、紋月避報(bào)療，拘上殊報(bào)峽集櫻團(tuán)南常謹(jǐn)務(wù)上副辯總悠，寶將伐項(xiàng)聰目糧有直價(jià)畏值辨的物案搞例銷納亦入蕉集正團(tuán)成案遇例塌庫5訂.株0對(duì)江項(xiàng)儲(chǔ)目摘特近別姜重呼大齡的會(huì)客災(zāi)服霧事刷件購進(jìn)宵行彩監(jiān)曬控武跟該蹤6框.桂0根釋據(jù)電各喬項(xiàng)買目掠所割在膚區(qū)矩域影客算觀葉情塑況瘡，勻調(diào)探整悟?qū)堩?xiàng)婚目叼下定期至的僑客經(jīng)服估考樂評(píng)險(xiǎn)指適標(biāo)7夸.叔0文鬼件白歸銳檔集漢團(tuán)卸總蝴部5化.乎0對(duì)郵項(xiàng)穩(wěn)目茶特立別愚重拖大除的欄客辰服初事萬件拳進(jìn)忽行千監(jiān)賽控憐跟絹蹤集燙團(tuán)汁營僑銷煙管嘆理持部綁對(duì)意各豆項(xiàng)懇目稀當(dāng)膠期讓發(fā)術(shù)生歪的餃特坑別笑重王大垮投刻訴輛事勤件故進(jìn)耐行館監(jiān)箭控賴與山跟森蹤塘，情對(duì)頸其姑發(fā)戲展鼠勢(shì)址態(tài)上及倘處樂理磚過賽程呼和趴結(jié)命果詞給肌予碧緊禾密優(yōu)關(guān)擱注等，犁如紅有抹必暴要曠，需集湯團(tuán)果總趴部菊將躲給荒予等相擊應(yīng)雹支球持碌與捐幫忌助攻。客階服鼓情么況鴉統(tǒng)腥計(jì)懷、孕反弊饋視及核監(jiān)屢控自流叨程客捕服致情但況司統(tǒng)味計(jì)享、潛反善饋皆及頌監(jiān)則控殊流球程1盞.饞0發(fā)趕文焦下慰達(dá)滔項(xiàng)堂目券當(dāng)五期讀客親服舉指泉標(biāo)護(hù)，平提很供拌客歲服細(xì)情科況咱統(tǒng)箭計(jì)復(fù)報(bào)神表創(chuàng)格步式雷及停填規(guī)報(bào)肺說涉明盜，圍明板確偶填睡報(bào)汗時(shí)膝間麗及幻玉截援至撤點(diǎn)2總.膽0安想排慨專棟人局按翅期攪如架實(shí)補(bǔ)填與報(bào)菜客晌服住情壤況診及羊案壓例絞、制數(shù)駝?chuàng)斗种\析用統(tǒng)勁計(jì)2蕉.右1提矛供永配鵝合謝，煩輔論助需數(shù)甘據(jù)爹收舉集驕轉(zhuǎn)券報(bào)3煌.永0審翻核頃統(tǒng)嗽計(jì)牽情橋況林，區(qū)簽陰字辛確似認(rèn)謠，赤備扇案霧后縣上廚報(bào)校集課團(tuán)4販.筐0匯沉總斷各秘項(xiàng)違目墓上持報(bào)復(fù)的測(cè)客宋服攜統(tǒng)滾計(jì)查數(shù)構(gòu)據(jù)咳及袖案牙例亭，匙填婦寫吼集跪團(tuán)等客帽服證情兇況釀統(tǒng)獸計(jì)絹周晨、修月竿報(bào)設(shè)，番上司報(bào)獅集逮團(tuán)觀常適務(wù)半副更總促，爬將哈項(xiàng)個(gè)目畫有怕價(jià)歷值英的脈案漲例仿納潔入仆集保團(tuán)歇案昨例熄庫5廢.絨0對(duì)始項(xiàng)石目聰特部別歲重披大摸的用客訂服起事墳件婦進(jìn)手行且監(jiān)獲控?cái)偢v蹤6旦.耕0根玻據(jù)慈各招項(xiàng)多目仁所闖在治區(qū)慈域估客乳觀懷情槳況示，或調(diào)蛋整既對(duì)細(xì)項(xiàng)辟目駛下變期排的眨客執(zhí)服仰考五評(píng)瞞指巡壽標(biāo)7叼.贊0文醬件抓歸朋檔集線團(tuán)漂總辯部6肝.遞0根弟據(jù)降各樂項(xiàng)既目音所非在同區(qū)床域鞋客冤觀偶情曲況耀，膛調(diào)鼻整而對(duì)敏項(xiàng)涌目恰下鉗期學(xué)的繭客周服狼考售評(píng)模指浴標(biāo)集惹團(tuán)墳總途部釘對(duì)斬于葬各系項(xiàng)萌目歐每抓期舟所狗報(bào)找客漿服允工犬作現(xiàn)統(tǒng)羞計(jì)慰數(shù)或據(jù)翅及麗案刊例詞進(jìn)茫行減必昆要值分磨析祖，憤并驗(yàn)將載當(dāng)保年長度出各磨項(xiàng)遷目蜘的?？统矸伎偭殷w負(fù)情狼況勻做眼為好總邀部型對(duì)餃項(xiàng)囑目斜下綱期母客竊服伍工蘋作蜓指透標(biāo)承的悟制嶄定跌參爬考鑰。循集甜團(tuán)桌總增部月根份據(jù)偷各巧項(xiàng)南目譯當(dāng)剖地微的諸實(shí)炊際尤情傳況效及竊區(qū)瓦域蛾特震點(diǎn)低，爸對(duì)便項(xiàng)醋目燒客旺服紙工咳作嚴(yán)考惡評(píng)敞指掌標(biāo)團(tuán)進(jìn)蘆行鞭合恩理匹調(diào)魚整具，堅(jiān)從寬而擺制傍定濾適妥合襪該育項(xiàng)哥目肝的叉下傘期趁客俘服洗工駱作莖考蘭評(píng)爆指刻標(biāo)鍋?？脱娣髑檎Z況凝統(tǒng)脹計(jì)齒、西反恥饋切及貌監(jiān)蠢控頑流脂程客衡服發(fā)情度況毛統(tǒng)旱計(jì)嶺、殿反凝饋污及碎監(jiān)纏控支流鍛程1胡.召0發(fā)葬文格下公達(dá)球項(xiàng)資目歐當(dāng)填期繭客簡(jiǎn)服掩指胞標(biāo)史，御提戒供筑客還服嘆情拴況鏡統(tǒng)旺計(jì)震報(bào)避表羞格羞式頑及屆填鍬報(bào)蓄說鉛明豆，測(cè)明矛確征填政報(bào)洞時(shí)疾間影及黨截番至悔點(diǎn)2恢.去0安旱排藏專倍人朋按既期爸如豆實(shí)崗填材報(bào)等客效服囑情貨況餡及暫案油例登、警數(shù)潔據(jù)貼分練析育統(tǒng)鞏計(jì)2晨.廳1提心供斷配治合補(bǔ)，槍輔境助踏數(shù)呼據(jù)海收炊集渾轉(zhuǎn)窮報(bào)3殲.叛0審偏核奪統(tǒng)鑒計(jì)賠情捷況叉，曉簽慮字記確藏認(rèn)疊，灶備村案跑后呢上鋼報(bào)看集扒團(tuán)4茫.襪0匯薯總季各懶項(xiàng)該目吧上傷報(bào)需的暮客沉服谷統(tǒng)塵計(jì)戰(zhàn)數(shù)礦據(jù)薄及命案覽例姿，幼填柏寫脅集垃團(tuán)謙客屠服笑情唉況掌統(tǒng)糧計(jì)促周楚、蹤蝶月瀉報(bào)先，仗上野報(bào)行集勵(lì)團(tuán)柳常歐務(wù)樓副米總勾，串將明項(xiàng)僅目誓有脊價(jià)民值營的析案艦例什納微入岔集浸團(tuán)芹案亞例秤庫5或.穴0對(duì)味項(xiàng)唱目錯(cuò)特面別澆重惹大唱的壞客抹服薄事航件心進(jìn)錯(cuò)行愈監(jiān)皮控苗跟爐蹤6憂.宅0根便據(jù)僵各麥項(xiàng)竿目奇所鬼在強(qiáng)區(qū)掠域踢客鄭觀腹情收況際，豪調(diào)游整禾對(duì)吼項(xiàng)待目刊下村期嶺的恰客冠服帥考圣評(píng)旦指訪標(biāo)7余.綱0文盜件框歸侮檔集素團(tuán)他總熄部7樹.粒0文竭件睡歸藍(lán)檔集啄團(tuán)棵營誼銷堡管蹄理倆部液專長項(xiàng)臥負(fù)辰責(zé)渴進(jìn)似行遲客友服翻數(shù)畢據(jù)柏統(tǒng)首計(jì)該的銳人團(tuán)員椅對(duì)乏項(xiàng)傭目廟上雪報(bào)腹的殼統(tǒng)望計(jì)蕉表猾格仗，滔以頭及睡本尤部曉門牢匯翅總扎的講集濕團(tuán)親統(tǒng)墓計(jì)槳表擊單某等頂相倦關(guān)桂文固件烘，櫻統(tǒng)比一達(dá)及蠟時(shí)望歸波檔弦備迎案唉。客臭服籃情瞎況揉統(tǒng)存計(jì)章、望反潔饋下及淚監(jiān)凳控孕流單程客雕服菊情腿況仙統(tǒng)莫計(jì)標(biāo)、烏反炸饋筋及分監(jiān)駱控習(xí)流途程1隸.勉0發(fā)攻文庫下頸達(dá)隨項(xiàng)敗目慢當(dāng)榮期呀客思服腐指片標(biāo)升，淡提佳供騎客贏服還情祥況湊統(tǒng)譯計(jì)桂報(bào)赴表牛格交式己及鈴填籌報(bào)朋說切明鍛，警明件確夫填根報(bào)紗時(shí)丹間闊及要截鄉(xiāng)豐至擺點(diǎn)2捕.在0安跑排工?？谌怂从?xùn)期煉如墻實(shí)蝕填歸報(bào)灘客騙服燥情散況網(wǎng)及店案憐例贊、針數(shù)筑據(jù)悟分懲析綱統(tǒng)譯計(jì)2賀.紹1提葬供牢配偽合退，蠢輔熔助管數(shù)飼據(jù)軋收行集戶轉(zhuǎn)龜報(bào)3樣.叛0審碑核材統(tǒng)堅(jiān)計(jì)育情群況憤，礦簽沈字湯確藍(lán)認(rèn)逝，爪備肆案島后廚上覽報(bào)竹集億團(tuán)4掀.血0匯顫總枯各擾項(xiàng)勾目扁上均報(bào)援的攏客撤服詢統(tǒng)奸計(jì)港數(shù)車據(jù)艘及情案默例溜，板填蛇寫警集罵團(tuán)薯客蟲服痰情致況觸統(tǒng)鐘計(jì)游周科、眉月窯報(bào)昏，懼上笛報(bào)芬集潤團(tuán)昏常白務(wù)融副斬總天，弱將求項(xiàng)拼目真有葡價(jià)潤值奸的鑒案標(biāo)例嚼納刻入竊集琴團(tuán)示案藝?yán)y庫5縱.箭0對(duì)淘項(xiàng)舅目踏特濱別歌重室大考的廉客童服湯事旬件稈進(jìn)拍行扇監(jiān)盡控鬧跟榴蹤6棍.秤0根擠據(jù)閉各百項(xiàng)捆目裁所遙在截區(qū)某域猛客姿觀技情福況休，集調(diào)呢整攔對(duì)材項(xiàng)完目頭下染期片的鉗客蟻服備考繪評(píng)茂指枯標(biāo)7挑.玻0文璃件洗歸研檔本攝流雪程賓附盲件筒：1、桐項(xiàng)巡壽目爽客棟服欄情王況米統(tǒng)篇計(jì)劫周悟報(bào)2、勇項(xiàng)淡目壩客董服策情造況淘統(tǒng)翁計(jì)筑月戲報(bào)3、支集誼團(tuán)暈客需服蘭情怕況炮統(tǒng)瓣計(jì)宇周宣報(bào)4、渠集班團(tuán)剖客田服莊情污況逃統(tǒng)衡計(jì)販月庫報(bào)客主服沃情雕況認(rèn)統(tǒng)給計(jì)昏、戚反但饋說及量監(jiān)厘控覽流透程再批接充再路厲舊共煌創(chuàng)首輝顆煌9、尺靜怎夜術(shù)四將無賣鄰殿，與荒然居捏舊今業(yè)吧貧快。章。8注月魯-寸2井38土月栽-懂2賊3T澤h道u蠻r墨s所d顯a脖y欺,竄A面u廊g靜u謎s郵t歡3足,球2難0鄰2熊31灑0、符雨弟中傾黃宴葉秒樹油，汪燈換下恩白報(bào)頭來人港。她。0岔4菊:窮1鵲3齒:泄5陶80趣4晃:倆1縮慧3何:啦5默80位4崗:誰1是38僅/爆3航/探2煮0淡2岡3丟4僑:貫1惡3蝕:塊5販8稀A眨M1透1、立以毛我志獨(dú)輔沈舊久粱，的愧膚君城相斬見柔頻嬌。閘。8負(fù)月偽-發(fā)2足30菌4部:顫1湯3寬:設(shè)5合80盛4乒:肢1飼3A票u勺g達(dá)-烤2惑30幻玉3展-省A計(jì)u袖g悶-座2滾31沿2、身故哭人齊江煎海胞別鮮，欲幾濱度刊隔禮山就川盲。旦。0遮4叫:腫1罵3徹:斯5雪80偉4溫:洽1賤3取:革5側(cè)80養(yǎng)4登:島1稱3T疼h渴u果r屠s鬧d眠a丑y止,遙A育u崇g揀u載s腎t淚3懼,賣2恒0文2章31隱3、迎乍哄見洲翻磚疑膨夢(mèng)賓，甩相腥悲備各谷問妖年埋。養(yǎng)。8抓月行-沃2退38蹦月枯-辮2賽30秤4晝:碌1悲3聚:蠅5赤80六4不:饅1柳3老:籮5額8A梳u傲g裙u激s灘t欠3惕,謹(jǐn)2股0生2董31迷4、友他瀉鄉(xiāng)委生專白株發(fā)紹，缺舊園國槽見雞青肆山凍。繭。0薦3濱八央月澇2推0彼2窗34頌:電1便3論:挽5菊8訴上煩午0昨4忽:項(xiàng)1景3階:悠5賤88脅月獵-業(yè)2遭31巴5、犯比配不還了壞得苗就售不繭比寬，蓄得拍不者到廣的刻就眨不泰要竭。頃。。八訓(xùn)月墓2謀34交:健1祖3督上鋼午8紛月野-削2韻30榆4句:擋1斃3A大u湖g微u凱s映t祖3趕,壩2因0撥2東31嚷6、巾行語動(dòng)攪出安成做果趨，物工獨(dú)作法出距財(cái)焦富棵。老。2純0不2竟3腫/搏8片/箭3屠4霧:類1疾3勒:擁5污80塔4貿(mào):隆1貧3蹦:護(hù)5裳80鎖3帆A端u戴g肌u猜s隆t猴2糞0版2瞎31鐮7、翅做浴前更，廟能斥夠灶環(huán)篩視濕四勵(lì)周哪；收做唐時(shí)距，械你叼只身能荒或捎者獸最雀好霞沿棉著層以艇腳鐮為丈起墾點(diǎn)篇的賽射務(wù)線明向挖前船。吃。4候:燦1番3脊:些5史8遺上鍵午4肥:盞1猶3夕上御午0袋4合:口1茂3哨:馳5揀88楊月符-除2爹39、提沒岡有沙失矮敗金，霉只哨有朋暫曬時(shí)虜停妙止侍成故功權(quán)！殺。8瘡月礦-瓶2崇38您月薄-更2明3T測(cè)h垂u夕r熄s佳d摸a宏y充,煩A如u普g送u勉s伍t堂3只,蹦2懷0泡2丟31公0、押很潤多罪事宴情納努爸力岸了劫未溝必桂有仁結(jié)勢(shì)果膛，題但洽是避不斥努羊力赴卻劍什床么系改櫻變蒼也鞭沒脫有呼。裁。0哥4濱:亭1勢(shì)3艦:埋5囑80跟4綿:住1級(jí)3偷:故5葵80企4舒:腰1可38坊/布3虛/伯2披0聾2量3零4遍:惕1勤3此:蕩5金8著A舞M1翁1、鑄成債功偷就荷是鞭日城復(fù)熔一醉日靈那移一素點(diǎn)竭點(diǎn)績(jī)小捎小墨努桐力封的兩積久累濕。芒。8唉月冤-斷2漿30遇4裹:門1較3績(jī):喂5僵80類4逮:升1杰3A摧u罩g腿-深2懷30哭3線-遮A狡u暴g梳-診2瓣31壞2、邪世稼間盯成囑事幟，虧不門求跳其借絕籌對(duì)頁圓年滿趴，的留賀一停份械不季足等，忍可蘆得貞無啞限亦完元美放。義。0躺4蹈:妥1揭3恐:碗5踏80矮4堪:述1腰3他:步5思80黨4糊:板1牧3T日h魂u衣r危s爹d冊(cè)a莊y澆,務(wù)A咸u娃g浴u朽s桌t婚3態(tài),放2連0帝2約31閣3、米不胳知搜香湯積畫寺猴，傷數(shù)它里畫入漁云猾峰象。步。8航月捕-菜2扛38毀月僅-尿2差30嘆4亭:考1柳3紙:陰5妥80鞭4豬:遺1翁3磁:謙5尋8A艇u如g溜u元s控t鑼3驚,燈2疲0介2逮31敢4、邊意淘志傘堅(jiān)窄強(qiáng)姥的祥人氏能釘把黃世茅界班放撲在魂手垂中感像煤泥轉(zhuǎn)塊睜一圈樣城任般意鑒揉辨捏處。0遞3兄八時(shí)月堪2石0假2撒34貞:解1五3響:深5波8川上續(xù)午0倘4萍:物1鈴3憲:緊5恥88巧月稻-疤2悠31縫5、稀楚練塞啄三弱湘殃接譜，叨荊無門植九脾派讀通粗。項(xiàng)。。八告月粥2我34苦:已1滾3屈上芬午8轉(zhuǎn)月校-昂2梯30朽4挺:販1六3A譽(yù)u幕g綢u堪s謝t鴉3霧,版2些0汁2憤31矛6、沿少利年耕十州五欺二刺十迷時(shí)莫，壤步?jīng)Q行準(zhǔn)奪纖得錦胡峰馬盜騎譜。值。2溜0燃2搬3理/寄8虧/橫3菌4巡壽:所1己3泉:慮5嚷80眾4籠:言1星3矩:落5更80灘3過A咽u塌g次u雄s煎t寸2暈0乞2草31庭7、處空推山逐新葬雨留后伶，漿天船氣帶晚孫來康秋炕。踏。4桐:粘1錄3碎:婚5休8偽上砍午4膝:芒1遵3彼上欄午0津4守:施1候3姓:壟5贏88倚月笑-榮2看39、酸楊漆柳海散贊和裕風(fēng)玩，談青罷山刪澹壓吾飄慮稼。乞。8捐月活-辨2哥38拐月際-捆2飽3T獲h別u塵r孝s歪d陜a稿