資深客戶專員崗位職責(zé)任職要求

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SeniorSocialAccountExecutive資深客戶專員上海睿祎廣告有限公司上海睿祎廣告有限公司SeniorEngagementExecutivesaretherighthandoftheagency.Theyareresponsibleforgettingverydeepintoonespecificclientproject.Theysearchacrossthewebanalyzingsentiment,userinteractionsandsocialengagements.Theyfindup-and-cominginfluencersandhotnewplatforms.Theyareresponsibleforcommunicatingwiththeclientonadailybasisandarecaretakersofthebrand’ssocialaccounts.

JobResponsibilities:

-Beresponsibleforfindingresearchdataandclearlycommunicatingfindings.

-Beresponsibleforsupportingonlineactivities:execution,tracking,reporting.

-Beresponsibleforsupportingcontentcreationandadaptingmessagingtodifferentsocialchannels.

-Beresponsiblefordailyclientcommunicationsanddailycommunitymanagement.

-Troubleshootoperationissues,ensureproperexecutionandachievementofKPIgoals.

Qualifications:

-Bachelordegreeorabove,minimum2yearsmanagementexperienceinadvertising/digitalagencies.

-MustbefluentinbothChineseandEnglish;spokenandwrittenrequired.

-UnderstandclientbrandDNAandeachproduct’suniquecharacteristics.

-BeknowledgeableofChinasocialmedia(BBS,Weibo,WeChat,KOLs,etc.)anddigitalmarketing.

-Previousexperienceinadvertising/digitalagencies,orinmobile,internetadvertisingcompanies,interactivemarketingcompanies,socialmediaagencies,brandmarketingdepartmentspreferred.

-Musthavegoodcommunicationandpresentationskills,beteamworkoriented,cheerfulandtalkative.

-MustbefamiliarwithMicrosoftOfficesoftware:Powerpoint,Word,Excel,Outlook.

-Behighlydetailedandthoroughinallwork.

-Fastthinkingandresourceful.

-Mustbefir