商務(wù)英語(yǔ)口語(yǔ)情景對(duì)話大全

商務(wù)英語(yǔ)口語(yǔ)情景對(duì)話大全商務(wù)英語(yǔ)口語(yǔ)情景對(duì)話大全商務(wù)英語(yǔ)口語(yǔ)情景對(duì)話大全資料僅供參考文件編號(hào)：2022年4月商務(wù)英語(yǔ)口語(yǔ)情景對(duì)話大全版本號(hào)：A修改號(hào)：1頁(yè)次：1.0審核：批準(zhǔn):發(fā)布日期：英語(yǔ)面試自我介紹A類：B:MayIcomein我可以進(jìn)來(lái)嗎

A:Yes,please.請(qǐng)進(jìn)。B:Howareyoudoing,Sir

Mynameisxxxx.Iamcomingtoyourcompanyforaninterviewasrequested.你好，先生。我叫xxx，我是應(yīng)邀來(lái)貴公司面試的。A:Fine,thankyouforcoming.Pleasetakeaseat.Iamxxxx,theassistantmanager.好的，謝謝你過(guò)來(lái)。請(qǐng)坐，我叫xxxx，是經(jīng)理助理。B:Nicetoseeyou,Mr.Wu.非常高興見(jiàn)到你，吳先生。A:Nicetomeetyou,too.Tellmeaboutyourselfandyourpastexperience.我也很高興見(jiàn)到你。說(shuō)說(shuō)你自己和你過(guò)去的經(jīng)歷吧。B:Ihaveworkedasasecretaryforsixyears.Igetalongwellwithpeers,clients,administratorsandbosses.Ithriveonchallenge

andworkwellinhigh-stressenvironments.我已經(jīng)做執(zhí)行秘書6年了。開(kāi)始是為一家貿(mào)易公司工作.現(xiàn)在是一家信托公司。我和同事、客戶、行政管理員以及老板相處得非常好。我能應(yīng)付挑戰(zhàn)，而且在高壓力環(huán)境中也能工作很出色。A:Sowhydidyouchooseourcompany?B:AsfarasIknow,yourcompanyisoneofseveralleadinginternationalconsultantcorporationswhichcametoChinaafterChinaenteredWTO.IthinkworkingherewouldgivemethebestchancetousewhatI’velearned.A:Sometimesweareverybusyandneedtoworkovertime.Howdoyoufeelaboutthat?

有時(shí)候我們工作很忙。需要加班。你覺(jué)得如何?B:That'sallright.ButcouldyoutellmehowoftenandhowmanyhoursIshouldworkovertime?沒(méi)關(guān)系。你能告訴我加班的頻率和時(shí)間長(zhǎng)度嗎?A:Itjustdepends.Ifwehaveimportantvisitingdelegations,youhavetostaywithus.It'snotunusual.這得看情況。如果我們有重要的訪問(wèn)代表團(tuán)。你必須留在我們身邊。這種情況很正常。A:Whatareyoursalaryexpectations?你期望多少薪水?B:Ireallyneedmoreinformationaboutthejobbeforewestarttodiscusssalary.Maybeyoucouldtellmewhatisbudgetedfortheposition.在討論薪水前.我需要更多了解這份工作.或者你可以告訴我這個(gè)職位的預(yù)算報(bào)酬是多少.A:3000,withraisesafterthehalfyear

accordingtoyourcompetence.起薪是每月3000元。半年后會(huì)根據(jù)你的表現(xiàn)增加薪水。B:Well,Ithinkit'sacceptableandIreallylikethejob.我覺(jué)得可以接受。我真的喜歡這份工作。我什么時(shí)候能得知結(jié)果呢?A:Doyouhaveanyotherquestions?我們會(huì)在7月初通知你我們的最終決定。你還有別的問(wèn)題嗎?B:No.Thankyouforthetime.沒(méi)有了。謝謝你的寶貴時(shí)間。A:Well,that'sallfortheinterview.Thankyouforyourinterestinthisjob.好了，面試到此結(jié)束，非常感謝你來(lái)面試這份工作。B:Youarewelcome.Thankyoufortakingtimeoutofyourbusyscheduletointerviewme.不用謝。也非常感謝你在百忙中抽出時(shí)間來(lái)面試我。A:Goodbye.再見(jiàn)。B:Goodbye.再見(jiàn)。B類A:Goodmorning,I'mXXX.Pleasetakeaseat.B:Goodmorning,I'mXXX.Nicetomeetyou.A:Nicetomeetyou.Tostartwith,canyoutellmewhyyouareinterestedinworkingforourcompany?

B:First,asfarasIknow,yourcompanyhasanimpressivegrowthrecord.Second,Ithinkmymajorandmypastexperiencequalifymeforthejob.A:Isee.Whichuniversitydidyougraduatefrom

Andwhatisyourmajor?B:IgraduatedfromPekingUniversityandmymajorisA:Whichcompanydoyouworkfornow?

B:BTC.A:Andwhatisyourchiefresponsibilitythere?

B:I’minchargeofmarketingactivitiesinEastAsia,forexample,organizingtradingconferencesandarrangingexhibitions.寒暄工作B:What’syourjobnow,XXXDoyoustillworkforthatwhollyfundedAmericancompany?A:No,Ileftitthreeyearsago.Ihavemyownbusinessnow.B:That’sgreat!Howdoyoufeelasaself-employedentrepreneur

A:Ifeelgood.IcanmakealotmoremoneythanbeforeandIhavealotofindependenceindoingthings.But,sometimesIgettired.Asyouknow,it’snotveryeasytorunabusinessonyourown.Whataboutyou,XXXWhatareyoudoingnow

B:I’veworkedforseveralcompanies.Aftergraduation,Iwenttoaprivatecompany.Thenayearlater,IchangedtoaSino-Japanesejoint-ventureenterpriseandworkedasasalesassistant.Twoyearslater,Imovedontoacomputercompanyandworkedinexportsales.Andnow,I’manadvertisingexecutive.A:Oh,youarearealjob-hopper.Whyhaveyouchangedjobssooften?

B:I’malwaysinterestedinnewchallenges.Iknowchangingjobsfrequentlycanbeawasteofacompany’shumanresources,butI’mgainingalotofexperience!商務(wù)電話A類（訂單者）A:Hello,InternationalSales.B:Hello,thisisxxxxhere,callingfromEngland.A:Yes,Miss.xxxB:I’dliketospeaktoMr.Wu.A:Fine.Holdtheline,please.I’mconnectingyounow.(connected)A:Hello.Mr.Wu’soffice.Who’scallingplease?

B:ThisisxxxxcallingfromEngland.CanIhaveawordwithMr.Wu

A:I’mafraidMr.Wuisn’tavailable.He’sgonetoHongKongB:Whendoyouexpecthimback?

A:He’llbebackonFridayafternoon.Isiturgent?

B:Yes.A:CanItakeamessageforhim?

B:Yes,please.Willyoutellhimthatwe’vejustreceivedyoursampleofthenewassemblycoffeetableandarequitehappywithit?

A:Sure.It’sverykindofyoutosayso.Canweexpectanorderfromyou?

B:That’swhyI’mmakingthecall.PleasetellMr.Wuwe’requitehappywiththequalityanddesignofthetable,butthepriceistoohigh.Weneedsomenegotiationonit.A:OK,Miss.xxxx.AnythingelseB:Onemorething.PleaseinformMr.WuthatIwon’tbeabletogettoyourcompanythatearlythisSaturdaybecauseoftherailstrike.It’llprobablybeafternoonbeforeIarrive.A:Noproblem,I’llgivehimthemessage.B:Thanks.A:You’rewelcome.Goodbye.B類（開(kāi)頭）A:Goodafternoon,thisisDNM.HowcanIhelpyou?

B:Goodafternoon.I’dliketospeaktoMr.Miller,please.A:Mr.Miller

Holdon,please.I’llconnectyou.

(connected)A:Mr.Millerspeaking.Who’scallingplease?

B:ThisisMs.MandelfromBCM.IsthisHenryMiller?

商務(wù)會(huì)議A類（請(qǐng)教如何開(kāi)會(huì)）M:George,couldyouhelpmeplanthismeetingIdon’thavemuchexperienceplanningmeetingsandyou’vebeenwiththecompanyforalongtime.So…G:WhatkindofmeetingisitgoingtobeM:We’regoingtohaveameetingwithsomenewclientsandtrytogetthemtobuyournewlineofsportswear.G:Well,thatsoundseasy.Thefirstthingweneedtodoistocreateanagendaforthemeetingandthengivecopiesofittoeveryonewhoisgoingtobeattending.M:Noproblem,Ihavealistofallthepeoplerighthere.Thebosssaysthathewantsthepeoplefromthesalesdepartmenttogiveashortpresentation.G:OK,butweshouldletthemknowassoonaspossible.Askthemhowlongtheywillneedfortheirpresentations.Also,weshouldaskthemiftheyaregoingtoneedanythingspecialforthemeeting,likeaprojector.Isthebossgoingtomakeapresentation,too?M:Yes,hewantstotelltheclientsaboutthehistoryofourcompany.G:OK,let’swritetheagenda.It’sthisFriday,the1stofDecember.Thefirstthingontheagendashouldbetointroduceeveryonetoeachother.Thenthebossgivesthemtheinformationaboutourcompany.M:Ithinkweshouldletthedesignpeopletalkbeforethesalespeople,sothattheycanexplaintheproductsfirst.G:That’sagoodidea.Iftheydon’tandthemeetingisovermorequicklythanexpected,youcouldgivetheclientsatouroftheoffice.Ithinkthatwouldreallyimpresstheboss.M:Hey,thisagendalooksgood.I’llgomakecopiesforeveryone.G:Oh,onelastthing,don’tforgettodressupforthemeeting.M:Iknow.Thanksforallofyourhelp.B類（兩人會(huì)議）B:Goodafternoon!Iappreciateyoubeinghereforthissimplemeeting.Leonhasaskedyoutojoinustotalkabouttheproblem.You'veallreadthenewsreportandtheletter,solet'sgetonwiththediscussionandtrytosolvetheproblembeforeitgetsworse.Now,Amy,whatdoyouthinkt

商務(wù)旅行A類（過(guò)海關(guān)）A:Goodafternoon.MayIseeyourpassport,please?

B:Ofcourse.Hereyouare.A:Thankyou.What’sthepurposeofyourvisitBusinessorpleasure

B:Business.A:Isee.Howlongwillyoubestayinginourcountry?

B:Aboutaweek.A:Isthisallyourluggage?

B:Yes,that’sallmyluggage,onesuitcaseandonebag.A:Doyouhaveanythingtodeclare?

B:Iguessnot.ImeanI’mnotquitesureaboutit.Yousee,thisismyfirsttime…A:Isee.Well,wouldyoumindopeningyoursuitcase?

B:Oh,notatall.A:Thanks.What’sinsidethebag?

B:That’smylaptopcomputer.DoIhavetopaydutyonit?

A:No,it’sduty-free.B:Good.Andthanksfortheinformation.A:Allright.Here’syourpassport.B:Isthatallthecustomsformalities?

A:Yes.You’rethroughnow.Haveapleasantstay.B:Thanksalot.B類（訂機(jī)票）A:Goodmorning.TheUnitedAirlines.WhatcanIdoforyou

B:Yes,I'dliketomakeareservationtoBostonnextweek.

A:Whendoyouwanttofly?

B:Monday,September1.

A:WehaveFlight802onMonday.Justamomentplease.Letmecheckwhetherthere'reseatsavailable.I'msorryweareallbookedupforFlight802onthatday.

B:Then,anyalternatives?

A:Thenextavailableflightleavesat9:00TuesdaymorningSeptember2.ShallIbookyouaseat?

B:Err...itisadirectflight,isn'tit?

A:Yesitis.Youwanttogofirstclassorcoach?

B:Ipreferfirstclass.Whatthefare?

A:Onewayis$200.

B:Ok,Iwilltakethe9:00flightonTuesday.

A:AseatonFlight801toBoston9:00Tuesdaymorning.Isitallright,sir?

B:Right.

A:MayIhaveyourname&telephonenumber?

B:MynameisXXX,youcanreachmeat12345678.

A:Iwillnotifyyouifthereiscancellation.

B:Thankyouverymuch.

A:Mypleasure.C類（訂酒店）A:AdvanceReservations．CanIhelpyou？

B:Yes,I'dliketobookaroom.

A:Sure,wehavedifferenttypeofrooms,whichwouldyouliketochoose?

B:I'mnotverycertain,couldyougivemeabriefintroduction,please?

A:Ok,ourhotelprovidesstandardsingleroomanddoubleroom,accordingly,wealsohavespecialtreatmentforVIP.

B:Thankyou,Iwanttoreserveasingleroomwhichisbetterlocatedbetween4thfloorto7floor.Well,IneedthepersonnelinyourhoteltoopenthewindowandcleantheroombeforeIarrivethere.Isthatok?

A:Ok,sir,Ialreadytakensomenotesaboutyourrequirements.Nowletmechecktheroomonmycomputer.Well,onestandardsingleroomin6thfloorandthenumberis0603,needcleanandopenthewindow,anythingelse?

B:Thanks,howmuchdoesitcost?

A:Thatis580RMB

A:Whenwillyouarriveatourhotel,sir?

B:Around15to3P.M.

A:OK.It'sagreathonorforustoserveforyouandweareallwaitingforyourarrival.

B:Thankyouverymuch!Bye!

D類（酒店Checkin）A:Goodmorning.WelcometoBeijinghotel.MayIhelpyou

B:Goodmorning.I’dliketocheckin.A:DoyouhaveareservationB:Yes,Ibookedadoubleroomfortwonights.A:MayIhaveyourname,SirB:Sure,it’sMr.Black.A:OK.Holdonplease.Youhaveareservationfor2nights,Mr.Black.Ifyouaresuretostaytonight,Iwillhelpyoutoidentifyandmaketheregistration.B:OK.Please.A:Pleasewaitaminute.Couldyousigntheregister

Theregistrationnumberandyoursignature.B:OK.Hereyouare.A:Thankyou.Hereisyourkey,andyou’llbeRoom714.Anddoyouneedhelpwithyourbags

B:Yes.Myluggageistooheavy.Ineedhelp.Thankyou.A:OK.Iwillgettheportertotakeyourluggage.Thereisanelevatoronyourright.Whenyougetoff,gotoyourleft,andyourroomwillberightthere,room714.Enjoyyourstay.B:Thankyou.E類（酒店Checkout）D:Goodmorning.CanIhelpyouB:Yes,I’dliketocheckout.D:MayIhaveyounameandyourroomnumber,pleaseB:Mr.Blackinroom714.D:Holdonplease.Okay,Mr.Black,it’s200dollars.Howwouldyouliketopay

B:OnmyVisacard.Doyouneedthecard?D:No,wehaveyournumberonourcomputer.Letmeprintoutthereceiptforyou.Hereisyourbill.adoubleroomfortownightsat200dollars.Ifeverythingisokay,wouldyousignherepleaseB:Uh…whatisthischargefor

D:letmesee…Iamsorry.Thatismyfault.Thisistheroomserviceyouaskedfor.B:Oh,that’sright.Hereyougo.D:ThankyouforstayingatBeijingHotel.Ihopeyouwillcometoourhotelagain.WouldyoulikemetocallataxiforyouB:Yes.I’dappreciateit.D:Youhaveaniceday!B:Thanks,youtoo.F類（酒店投訴）G;MayIspeaktothehotelmanagerplease?

M:Hi,thisisBennySmith,themanagerofBeijinghotel.HowcanIhelpyou?

G:Hi.MynameisLisaWang.Iwouldliketofileacomplaintofthepoorserviceofyourhotel.ThisismyfirsttimetostayinHotelanditwillbemylastonetoo.

M:Iamsorrytohearthat.Couldyoutellmeexactlywhatitisallabout?

G:WhenIcheckedinyesterday,thetwogirlsatthefrontdeskwerequiterude.Theywerechattingwitheachother.AndwhenIaskedaboutsomeinformationofthelocalsceneries,theyjustthrewapamphletatthedeskandwentontheirchatting.Thatisveryunprofessional.

M:Mrs.Wang,Iapologizeforwhathadh