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1、Chapter 1 UnderstandingtheSupplyTrue/FalseAsupplychainincludesonlytheorganizationsdirectlyinvolvedinsupplying components needed formanufacturing.Answer: False Difficulty: ModerateAsupplychaincouldbemoreaccuratelydescribedasasupplynetworkor supplyweb.Answer: True Difficulty: ModerateTheobjectiveofeve
2、rysupplychainistomaximizetheoverallvaluegenerated. Answer:TrueDifficulty: EasyEverysupplychainmustincludeall5stages. Answer:FalseDifficulty: EasyThecycleviewofasupplychainholdsthattheprocessesinasupplychainare dividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessive stages.Answer: True
3、 Difficulty: ModerateThepush/pullviewofasupplychainholdsthattheprocessesinasupplychain aredividedinto2categoriesdependingonwhethertheyareinitiatedinresponse to or in anticipation of customerorders.Answer: True Difficulty:Theobjectiveofcustomerorderentryistomaintainarecordofproductreceipt and complet
4、epayment.Answer: False Difficulty: HardThereplenishmentcycleoccursattheretailer/distributorinterface. Answer:TrueDifficulty: HardThe manufacturing cycle occurs at the manufacturer/supplierinterface. Answer:FalseDifficulty: ModerateThe procurement cycle occurs at the manufacturer/supplierinterface. A
5、nswer:TrueDifficulty: EasyThecycleviewofthesupplychainisusefulwhenconsideringoperational decisions,becauseitspecifiestherolesandresponsibilitiesofeachmemberof the supplychain.Answer: True Difficulty: Thepush/pullviewofthesupplychainisusefulwhenconsideringstrategic decisionsrelatingtosupplychaindesig
6、n,becauseitcategorizesprocesses basedonwhethertheyareinitiatedinresponsetoorinanticipationofcustomer orders.Answer: True Difficulty: Pullprocessesmayalsobereferredtoasreactiveprocesses. Answer:TrueDifficulty: EasyPullprocessesmayalsobereferredtoasspeculativeprocesses. Answer:FalseDifficulty: EasyAll
7、supplychainactivitieswithinafirmbelongtooneofthreemacroprocessesCRM, ISCM and SRM.Answer: True Difficulty:Thereisacloseconnectionbetweenthedesignandmanagementofsupply chainflowsandthesuccessofasupplychain.Answer: True Difficulty:Essay/ProblemsExplainthe3decisionphases(categories)thatmustbemadeinasuc
8、cessful supplychain.Answer:The3decisionphasesthatoccurwithinasupplychainaresupplychain strategy(ordesign),supplychainplanningandsupplychainoperation.Decisions relate to the flow of information, product and funds. The difference between categoriesdependsuponthefrequencyofeachdecisionandthetimeframeov
9、er which it has an impact. During the supply chain strategy phase, a company determines what the chains configurations will be, how resources will allocated, and what processes each stage will perform. This will establish the structureofthesupplychainforseveralyears.Supplychainplanningdealswith deci
10、sionswithatimeframefrom3monthsuptoayear.Theplanningphasemustworkwithintheconstraintsestablishedinthestrategyphase.Planning decisionsincludewhichmarketstosupplyfromwhichlocations,subcontracting ofmanufacturing,inventorypoliciesandtimingandsizeofmarketingpromotions. Thesupplychainoperationphaseoperate
11、sonaweeklyordailytimehorizonand dealswithdecisionsconcerningindividualcustomerorders.3 3 階段發(fā)生在一個(gè)供應(yīng)鏈的供應(yīng)鏈戰(zhàn)略(或設(shè)計(jì)),供應(yīng)鏈與供應(yīng)鏈運(yùn)作。決策與信息的流動,產(chǎn)品和資金。 過程每個(gè)階段都會執(zhí)行。這將建立供應(yīng)鏈結(jié)構(gòu)的幾年。供應(yīng)鏈計(jì)劃涉及一個(gè)時(shí)間框架從3 個(gè)月到一年。規(guī)劃階段必須工作 階段運(yùn)行在一個(gè)每周或每天的時(shí)間范圍和處理決定個(gè)別客戶的訂單。Describethecycleviewoftheprocesseswithinasupplychain.Answer: The cycle view di
12、vides the supply chain into a series of 4 cycles betweenthe5differentstagesofasupplychain.Thecyclesarethecustomer ordercycle,replenishmentcycle,manufacturingcycleandprocurementcycle. Thecustomerordercycleoccursatthecustomer/retailerinterfaceandincludes all processes directly involved in receiving an
13、d filling the customer. The replenishment cycle occurs at the retailer/distributor interface and includes all processes involved in replenishing retailer inventory. The manufacturing cycle typicallyoccursatthedistributor/manufacturer(orretailer/manufacturer)interface and includes all processes invol
14、ved in replenishing distributor (or retailer) inventory.Theprocurementcycleoccursatthemanufacturer/supplierinterface andincludesallprocessesnecessarytoensurethatthematerialsareavailable for manufacturing according toschedule.答:周期視圖將供應(yīng)鏈成一系列的 4 個(gè)周期之間的 答:周期視圖將供應(yīng)鏈成一系列的 4 個(gè)周期之間的 5 個(gè)不同階段的供應(yīng)鏈。周期客戶訂貨周期,補(bǔ)貨周期
15、,制造周期和采購周期??蛻粲唵沃芷诎l(fā)生在客戶/零售商的接口,包括所有進(jìn)程直接參與接收和填補(bǔ)客戶。補(bǔ)貨周期發(fā)生在零售商 /分銷商的接口,包括所有過程中補(bǔ)充零售商庫存。制造周期通常發(fā)生在經(jīng)銷商 /制造商(或零售商或制造商)接口,包括所有過程中補(bǔ)充批發(fā)商(或零售商)庫存。采購周期發(fā)生在廠家/供應(yīng)商接口,包括所有必要程序,確保材料可用于制造按時(shí)間表。Explainthepush/pullviewoftheprocesseswithinasupplychain.Answer:Thepush/pullviewofthesupplychaindividessupplychainprocesses intot
16、wocategoriesbasedonwhethertheyareexecutedinresponsetoa customerorderorinanticipationofcustomerorders.Pullprocessesareinitiated inresponsetoacustomerorder.Pushprocessesareinitiatedandperformedin anticipationofcustomerorders.Thepush/pullboundaryseparatespushprocesses from pull processes. This view is
17、very useful when considering strategicdecisionsrelatingtosupplychaindesign,becauseitforcesamore globalconsiderationofsupplychainprocessesastheyrelatetothecustomer.Difficulty: Moderate答:推2 /拉推拉過程進(jìn)程邊界分隔。這種觀點(diǎn)是非常有用的時(shí)候考慮的戰(zhàn)略決策有關(guān)供應(yīng)鏈設(shè)計(jì),因?yàn)樗仁谷蚋嗟目紤]供應(yīng)鏈流程,因?yàn)樗鼈兩婕暗目蛻?。Explainthethreemacroprocesseswithinasupplych
18、ain.Answer:Allprocesseswithinasupplychaincanbeclassifiedintothreemacro processes which are Customer Relationship Management (CRM), Internal Supply Chain Management (ISCM), and Supplier Relationship Management (SRM). Customer Relationship Management (CRM) includes all processes that focusontheinterfa
19、cebetweenthefirmanditscustomerssuchasmarketing, sales,callcentermanagementandordermanagement.InternalSupplyChain Management(ISCM)includesallprocessesthatareinternaltothefirmsuchas preparation of demand and supply plans, preparation of inventory management policies, order fulfillment and planning of capacity. Supplier Relationship Management(SRM)includesallprocessesth
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