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1、說明: 更 新 至2021 年 7 月試題。 to provide good design,qualified production in an effective and efficient way.內(nèi)部資料When the Quality Management System fails to fulfill its function and customer requirements are not met,customers might be upset; management and employees both might be unhappy,but its negative in
2、fluence is not so wide-spread.Unluckily,some Quality Management System failures do make headlines.Here are three cases of famous quality management failures: eonlynew The Ford Pinto is the most well-known and the worst disaster in the whole U.S.automobile industry in the lding great cars that sold w
3、ell during the sixties.Not only were many cars built in the 1970s ugly and poorly EApple almost lost its dominance in the smartphone market when it became clear that it was difficult to make a call using the much expected iPhone 4.Calls were dropped suddenly and frequently causing wide spread dissat
4、isfaction among loyal customers who had upgraded to the new model early on.Independent tests showed that touching the left side of the case at a certain spot interrupted the signal and dropped the call-not a great feature for a handheld device mainly used to make calls.Meanwhile Apple continued to d
5、eny or minimize the problem.As the problem continued to make news headlines,Apple eventually agreed to a voluntary recall to correct the problem.All of the above famous quality management failures could probably have been prevented if the principles of a fully functioning quality management system h
6、ad been in place.操作提示: 句子正確選擇下拉選項框為T;句子錯誤選擇下拉選項框為F。.A company should provide well designed products答案T2.A company should place companys interest at the first place答案F3.A company should reduce the amount of waste答案T4.A company should satisfy all employeesrequirements答案F5.A company should produce qual
7、ified products答案T試題A question that often troubles food companies is how to control problems like rats and insects without harming the food.Pest control experts say poisons should never be used where they may enter food.They say the first line of defense against pests is to clean the places where the
8、 food is handled or Floors,food preparation surfaces and tools can be disinfected with chemicals like chlorine,iodine or bromine.Food containers should be stored about half a meter off the ground and about half a meter away from any walls.Storage areas should be kept dry and clean.Containers for raw
9、 materials such as rice,wheat,etc.should be kept closed and clean.Any foodstuff split during delivery or handling should be cleared up both inside and outside the building.Pests enter a building from the outside,so pay attention to outer walls.Small stones can be used to cover the ground and block t
10、he growth of plants and the grass should be kept short to deny pests a place to live.Check that doors and windows are completely closed.Also any hole that might allow pests to enter a building should be filled.Rats can enter through a hole the size of a coin.A mouse can pass through a hole half that
11、 size. Supervisors should make a list of pest control measures to be taken by employees.This will aid the efforts and agency with a similar name,which enforces rules nationwide,responsible for rules about the use of laws.Most of these governmental departments or bureaus have their websites with info
12、rmation about food 26.According to pest control experts,poisons should never be used as they may enter food.I答案T 27.Food preparation surfaces and tools should be kept clean.答案T28.Outer walls are used to stop pests from entering a building from the outside. 1答案T29.People can easily access the informa
13、tion about food safety policies from the government departments and bureaus答案FsandgrassfromgrowingF試題Community service is a service or activity which is performed by someone or a group of people for the benefit of the public or public organizations.內(nèi)部資料While volunteers may provide community service,
14、not everyone taking part in a community service program is a volunteer,because not everyone is doing it through their own choice.Sometimes people are asked to do it by: their government,as part of a citizenship requirement instead of military service;the courts and other criminal justice punishments
15、;their school,to meet the requirements of a class,or to meet the requirements of graduation,or,in the case ofparents,required to provide a certain number of hours of service in order for their child to be enrolled in aschool or sports team.There are also people providing community service,but they r
16、eceive some form of payment in return for their work.Community service performed by young people,also known as youth service,is intended to strengthen youngpeoplessenses of civic engagement and community,and to help them achieve their educational,developmentaland social goals.Many educational instit
17、utions in the United States require students to perform community service hours tograduate from high school.In some high schools in Washington State,for example,students must complete 60hours of community service to receive a diploma.Contribution of service is a condition of enrollment in some progr
18、ams.Most commonly,parents may be requiredto serve for their child to be enrolled in a school or sports team.Though technically not a requirement,many colleges make community service an unofficial requirement foracceptance.However,some colleges prefer work experience over community service,and some r
19、equire that theirstudents also participate in community service in order to graduate.操作提示: 句子正確選擇下拉選項框為T;句子錯誤選擇下拉選項框為F。Theorganizeristhebeneficiaryofcommunityservice答案F2.Some people who take part in community services are not volunteers. 答案T3.Most of the youth who volunteer in community service are
20、motivated by personal purposes答案F4.In some high schools,students must complete certain hours of community service to receive a diploma.答5.Every university considers community service is the most important experience for students among other 試題Emergencies and disasters can occur any time without warn
21、ing.The more you are prepared rsI Emergency response plans(ERPs)are intended to provide clear and effective steps for managing an supplies and materials that may be needed.Follow these basic guidelines to develop an effective ERP for your workplace:Determine when an evacuation would be necessary.Cho
22、ose primary and secondary evacuation routes and emergency exits.Make sure they are clearly marked and well lit.Post signs.Install emergency lighting in case a power cut occurs during an evacuation.Ensure that evacuation routes and emergency exits are wide enough for people to be evacuated,clear at a
23、ll times,and unlikely to expose evacuating people to additional hazards.Coordinate your plan with the local emergency management office.Choose evacuation wardens who will help others during an evacuation and account for employees.Establish specific evacuation procedures.This includes a sample ERP to
24、 give you a better idea of what your procedures should include.Establish a system for accounting for evacuated employees.Hold emergency drills at least once a year to ensure that employees know what to do in an emergency and totest the effectiveness of emergency exit routes and procedures.Keep recor
25、ds of such drills.Consider the transportation needs of employees.Post evacuation procedures where employees can read them.Establish procedures for helping people with disabilities and people who do not speak your local language.Consider how you could quickly get important personal information about
26、employees in an emergency(forexample,contact numbers for their home,next-of-kin,or special medical conditions. F3.According to the passage,the blocked emergency exits can help avoid further hazards. 答案F4.The evacuation plan of your workplace should be in line with that of local emergency management
27、office.答 試題I think the most terrible thingin life for mylittle brotheris getting up in the morning.He is almost sick when my mother calls,Herbert! Its seven 0clock!Get up!”2019年 1 月試題Herbert answers,“Im coming!and goes right back to sleep.Im not at all like my brother.I dont like to go to bed at nig
28、ht but I dont mind getting up in the morning.I usually wake up before my mother calls me.I jump out of bed and go into the bathroom to take a shower.I get dressed,brush my teeth,comb my hair,and get ready to go downstairs for breakfast as soon as my mother calls.But not Herbert.He just sleeps.A mili
29、tary band(軍樂隊)in our bedroom could not wake him up.I call him andsay,Get up! Mum will be up here to pull you out of bed if you dont get up immediately!”But he just sleeps.After calling a few more times my mother has to come upstairs and pull Herbert out ofbed.Its that way every day with my little br
30、other.Perhaps someday hell learn to get up on time,but 1 really dontthink so.olF For most people,this is the biggest reason for overspending.People can easily get a credit card,simply by fillingout a short form in a bank or jumping on their website.They can borrow money from banks to go shopping,eve
31、nbuy cars or houses.When you arent physically handing someone money or a check for a purchase,you will feelyou are spending free money or you arent spending money at all.Try using cash to get your spending undercontrol.MISUSING CREDIT CARDSA credit card is an interest free short-term loan.When used
32、as planned,this can be a powerful financial tool.Theproblem is when you begin to let the balance continue from month to month.If you make a$200 purchase onyour credit card and find out that at the end of the month you cant afford to repay the full amount,this is whenthe high interest rates on the ca
33、rds really begin to hurt you.That is no way of saving money. ngto 3.Its easy to get a credit card but hard to make ends meet 答案T4.If you suffer from a deficit this month,you simply have to pay it off by the original amount in the future.答5.Spending to feel good means keeping your spending within the
34、 budget答案T試題Thewar for talent”reads like headlines from many years ago.but it has never gone away,says Eleanor Nicker son,director of UK operations for Top Employers.Many companies they have researched are short of talents.Though the companies may receive many applications,they cannot find the Top E
35、mployers research shows that offering good career chances is the key to attracting and keeping the me consistently since 2010.Its the longest period since at least 1964.Were still in the hardest living standards spokesperson Liz Chinchen.Understanding the pressures that staff face is a good starting
36、 point for any toshowconcernfortheirstafftheyshouldbepayingthemwellandunderstand orries26.Many companies are not short of talents any more.答案FProvidingemployeeswithgoodcareerchancesisthekeytoattractingandkeepingthe talent.答案T 28.Smart employees dont care about what companies can offer them after 5 o
37、r 10 years career 29.Most of the new jobs are paid more than an hour. 答案F30.Payments have been decreasing consistently since 2010.答案T試題The road system in Beijings central businessdistrict(CBD)is being re-designed to make buses,free or low price shuttle buses from residence areas to subway stations w
38、ill also be provided for rsThis is just over four times the number of roads opened in 2007,and will add another 15.5 km to the existing road network.Besides roads,an underground traffic system has also been operating,which includes four new subway lines beneath the CBD.The underground connection sys
39、tem is made up of two levels.The first underground floor is set aside mainly for pedestrians and commercial facilities,while the second underground floor is planned for parking.The city has also invested 140 million yuan to set up a traffic inquiry system,through which the public can check traffic c
40、onditions online and see the most convenient routes on their GPS system.In the future,the CBD will be fully covered by an intelligent traffic control system.26.The road system in Beijings central business district(CBD)is being designed again答案T 27.Commuters can only take public buses from residence
41、areas to subway stations答案F .The re-designed road will be 15.5 kilometers long.答案F29.The underground traffic system has four new subwaylines beneath the CBD答案T30.Both levels of the underground connection system are planned for parking答案F試題The road system in Beijings central business district(CBD) is
42、 being re-designed to make Plans for 45 roads within the CBD have been approved,measuring 41.5 kilometers in total.In addition to publicbuses,free or low price shuttle buses from residence areas to subway stations will also be provided forcommuters.This is just over four times the number of roads op
43、ened in 2007,and will add another 15.5 km to the existing road network.Besides roads,an underground traffic system has also been operating,which includes four new subway lines beneath the CBD.The underground connection system is made up of two levels.The first underground floor is set aside mainly f
44、or pedestrians and commercial facilities,while the second underground floor is planned for parking.The city has also invested 140 million yuan to set up a traffic inquiry system,through which the public can check traffic conditions online and see the most convenient routes on their GPS system.In the
45、 future,the CBD will be fully covered by an intelligent traffic control system. FFortalentreadslikeheadlinesfrommanyyearsagobutithasnevergoneawaysays 部資料 ards y 操作提示: 句子正確選擇下拉選項框為T;句子錯誤選擇下拉選項框為F。lysinceF試題To minimize traffic jams in the city center and on major roads out of Sydney,the Citys note tha
46、t approval is needed if you plan to block the road or footpath.內(nèi)部資料Applications to have a road closed to traffic must be completed and sent to the Departments Traffic CalmingCommittee at least a month before the scheduled date.Roads can be closed partially or fully,depending on your requirements.Par
47、tial road closures are only allowed inlight traffic areas where there will be at least I lane for traffic with extra traffic control measures to make sure2-way traffic can continue to run for the duration of the work.Any change of traffic flow will require theproposal to be treated as a full road cl
48、osure.For further information about a partial road closure,please refer toIf you are organizing a parade,march or other type of street-based event,approval is also required and werecommend you choose one of our 4 preferred routes.Choosing an existing route reduces the amount ofplanning you will need
49、 to do.roadsoutsidethecitycentermaybeconsideredF 2.You need to get approval if you plan to block the road or footpath答案T3.Roads can only be closed partially. 答案F4.If you choose an existing route for a parade,the amount of planning will be reduced 答案T5.Road closure applications can be sent to the Dep
50、artments Traffic Calming Committee one week before the 試題We live in an age full of opportunities: If you are smart enough,and have got ambition and 年1月試題But with opportunity comes responsibility.Companies today arent managing their employees ses are,but also how you learn,how you work with others,wh
51、at your values are ,and where you can make the Historys great achievers-Napoleon,da Vinci,and Mozart-have always managed themselves.But they are sounusual both in their talents and their accomplishments as to be considered rare exceptions.Now,most ofus,even those of us with modest talents,will have
52、to learn to manage ourselves.We will have to learn to developourselves.We will have to place ourselves where we can make the greatest contribution.And we will have tostay mentally alert and engaged during a50-year working life,which means knowing how and when to changethe work we do.26.Companies tod
53、ay are responsible for employees career.答案FidesyourplaceF28.You need to understand your company well so that you can do things well答案F29.Understanding yourself means knowing well about your strengths,weaknesses,your values,how you30.Ordinary people cannot manage themselves well. 答案F試題We live in an a
54、ge full of opportunities: If you are smart enough,and have got ambition and keep But with opportunity comes responsibility.Companies today arent managing their employees ses are,but also how you learn,how you work with others,what your values are,and where you can make the Historys great achievers-N
55、apolon,da Vinci,and Mozart-have always managed themselves.But they are sounusual both in their talents and in their accomplishments as to be considered rare exceptions.Now,most ofus,even those of us with modest talents,will have to learn to manage ourselves.We will have to learn to developourselves.
56、We will have to place ourselves where we can make the greatest contribution.And we will have tostay mentally alert and engaged during a 50-year working life,which means knowing how and when to changethe work we do.操作提示: 句子正確選擇下拉選項框為T;句子錯誤選擇下拉選項框為F。1.Companies today are responsible for employees career.答案F2.It is the CEO who decides your place. 答案F3.You need to understand your company well so that you can do things well.I答案F 試題With the rapid globaliz
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