《管理信息系統(tǒng)（第7版）》章節(jié)練習題及答案chapter extension 01

1、管理信息系統(tǒng)（第7版）章節(jié)練習題及答案chapter extension 01管理信息系統(tǒng)（第7版）章節(jié)練習題及答案chapter extension 01 Copyright 2017 Pearson Education, Inc.管理信息系統(tǒng)（第7版）章節(jié)練習題及答案chapter extension 01Experiencing MIS, 7e (Kroenke)Chapter Extension 1 Collaboration Information Systems for Decision Making, Problem Solving, and Project Management

2、1) _ is defined as a group of people working together to achieve a common goal via a process of feedback and iteration.A) Abstract reasoningB) Systems thinkingC) CollaborationD) DissolutionAnswer: CAACSB: Interpersonal Relations and TeamworkDifficulty: 1: EasyCourse LO: Explain how IS can enhance sy

3、stems of collaboration and teamwork.Learning Obj: LO 13.1: What are the two key characteristics of collaboration?Classification: Concept2) Which of the following should be followed for an effective collaboration?A) Iterations should be avoided for the smooth functioning of a collaborative process.B)

4、 Group members should never be critical, or give each other negative feedback. C) Multiple iterations and feedback should be used to improve collaboration.D) Collaboration should take place at the final stage of a project to be more effective.Answer: CAACSB: Interpersonal Relations and TeamworkDiffi

5、culty: 2: ModerateCourse LO: Explain how IS can enhance systems of collaboration and teamwork.Learning Obj: LO 13.1: What are the two key characteristics of collaboration?Classification: Concept3) In collaboration, the work proceeds in a series of steps in which one person produces something, others

6、 criticize it, and then a revised version is produced. These steps are known as _.A) iterationsB) alternativesC) redundanciesD) strategiesAnswer: AAACSB: Interpersonal Relations and TeamworkDifficulty: 1: EasyCourse LO: Explain how IS can enhance systems of collaboration and teamwork.Learning Obj: L

7、O 13.1: What are the two key characteristics of collaboration?Classification: Concept4) How do group iterations and feedback provide better results than those provided by a single individual?A) They motivate the members of a group to work on individual goals.B) They allow individuals to put forth di

8、fferent perspectives.C) They encourage the members of a group to share ideas and collaborate at the end of a project.D) They restrict individuals from criticizing one anothers perspectives.Answer: BAACSB: Interpersonal Relations and TeamworkDifficulty: 2: ModerateCourse LO: Explain how IS can enhanc

9、e systems of collaboration and teamwork.Learning Obj: LO 13.1: What are the two key characteristics of collaboration?Classification: Concept5) Leo Technologies, a software firm, has appointed a team of five members to work on an important project. The project involves the development of a high secur

10、ity program for a client. For the project to be successful, the members need to collaborate. Which of the following steps should the members take to ensure collaboration in the team?A) The members should resist putting forward unpopular ideas.B) The members should avoid entering into difficult conve

11、rsations.C) The members should provide and receive critical feedback.D) The members should be very polite and not say anything critical.Answer: CAACSB: Reflective ThinkingDifficulty: 3: ChallengingCourse LO: Explain how IS can enhance systems of collaboration and teamwork.Learning Obj: LO 13.1: What

12、 are the two key characteristics of collaboration?Classification: Application6) Which of the following should be avoided for a collaboration to be successful?A) replying to the criticisms offered by different members in the groupB) giving different perceptions of the topics under discussionC) giving

13、 critical feedback against other members of a groupD) giving critical feedback that leads to distrust among group membersAnswer: DAACSB: Interpersonal Relations and TeamworkDifficulty: 2: ModerateCourse LO: Explain how IS can enhance systems of collaboration and teamwork.Learning Obj: LO 13.1: What

14、are the two key characteristics of collaboration?Classification: Concept7) Listed below are perspectives of different people working as a team. Which of the following approaches to teamwork will provide the best results?A) Sarah disagrees with the project plan but does not voice her opinion because

15、she doesnt want to disrupt the functioning of the team.B) Andrew believes that conflict is healthy for teamwork and doesnt hesitate to criticize the shortcomings of his coworkers perceptions.C) Caleb and Adam hold opposing political views but do not discuss their opinions while working so that other

16、 team members arent distracted.D) Daniel is the team leader and discourages disagreements among team members so that the project can proceed faster.Answer: BAACSB: Reflective ThinkingDifficulty: 2: ModerateCourse LO: Explain how IS can enhance systems of collaboration and teamwork.Learning Obj: LO 1

17、3.1: What are the two key characteristics of collaboration?Classification: Application8) Neal heads the sales team in his organization. He has observed a decline in the performance of a few members in the team, and needs to give them critical feedback. Which of the following should Neal keep in mind

18、 while providing feedback?A) Make personal comments.B) Give specific details.C) Avoid suggestions.D) Dominate the team.Answer: BAACSB: Reflective ThinkingDifficulty: 2: ModerateCourse LO: Explain how IS can enhance systems of collaboration and teamwork.Learning Obj: LO 13.1: What are the two key cha

19、racteristics of collaboration?Classification: Application9) A cooperative result is usually better in quality than the result of someone working alone.Answer: FALSEAACSB: Interpersonal Relations and TeamworkDifficulty: 1: EasyCourse LO: Explain how IS can enhance systems of collaboration and teamwor

20、k.Learning Obj: LO 13.1: What are the two key characteristics of collaboration?Classification: Concept10) Multiple versions of a document are created when a group of people collaboratively work on it to achieve a common goal.Answer: TRUEAACSB: Interpersonal Relations and TeamworkDifficulty: 1: EasyC

21、ourse LO: Explain how IS can enhance systems of collaboration and teamwork.Learning Obj: LO 13.1: What are the two key characteristics of collaboration?Classification: Concept11) An extremely critical group cannot collaborate effectively.Answer: TRUEAACSB: Interpersonal Relations and TeamworkDifficu

22、lty: 1: EasyCourse LO: Explain how IS can enhance systems of collaboration and teamwork.Learning Obj: LO 13.1: What are the two key characteristics of collaboration?Classification: Concept12) It is important for team members to have different ideas and opinions and to express them to each other.Answ

23、er: TRUEAACSB: Interpersonal Relations and TeamworkDifficulty: 1: EasyCourse LO: Explain how IS can enhance systems of collaboration and teamwork.Learning Obj: LO 13.1: What are the two key characteristics of collaboration?Classification: Concept13) Differentiate between cooperation and collaboratio

24、n with examples.Answer: Cooperation is defined as a group of people working together, all doing essentially the same type of work, to accomplish a job. Collaboration is defined as a group of people working together to achieve a common goal via a process of feedback and iteration.For example, when a

25、group of five students is given an assignment, they will break it up into five pieces, work to accomplish their piece independently, and then merge their independent work for grading by the professor. Using this practice, the students work cooperatively as a group.In contrast, when students work col

26、laboratively, they set forth an initial idea or work product, provide feedback to one another on those ideas or products, and then revise in accordance with feedback.AACSB: Interpersonal Relations and TeamworkDifficulty: 2: ModerateCourse LO: Explain how IS can enhance systems of collaboration and t

27、eamwork.Learning Obj: LO 13.1: What are the two key characteristics of collaboration?Classification: Concept14) Judy heads the marketing department, which has the maximum number of employees in her organization. To improve the efficiency of the employees, Judy forms ten teams and gives each one a di

28、fferent target. At the end of the quarter, the most successful team would be chosen and awarded. Which of the following primary criteria should Judy use to judge the success of the teams?A) changes in organizational structureB) growth in team capacityC) working in a series of stagesD) meaningful and

29、 satisfying experienceAnswer: DAACSB: Reflective ThinkingDifficulty: 3: ChallengingCourse LO: Explain how IS can enhance systems of collaboration and teamwork.Learning Obj: LO 13.2: What are three criteria for successful collaboration?Classification: Application15) Business professionals are primari

30、ly concerned about the successful outcome of collaboration.Answer: TRUEAACSB: Interpersonal Relations and TeamworkDifficulty: 1: EasyCourse LO: Explain how IS can enhance systems of collaboration and teamwork.Learning Obj: LO 13.2: What are three criteria for successful collaboration?Classification:

31、 Concept16) Explain the three primary criteria for successful collaboration.Answer: The three primary criteria for successful collaboration are:1. Successful outcome: Most students are primarily concerned with this criterion. They want to achieve a good outcome, measured by their grade, or they want

32、 to get a project done with an acceptable grade while minimizing the effort required. For business professionals, teams need to accomplish their goals.2. Growth in team capability: Most student teams are short-lived. But, in business, teams often last months or years. With experience, teams can beco

33、me more effective. Activities are combined or eliminated. Teams also get better as individuals improve at their tasks. Part of that improvement is the learning curve; as someone does something over and over, he or she gets better at it. Team members teach task skills and impart knowledge to one anot

34、her. Team members also provide perspectives that other team members need.3. Meaningful and satisfying experience: The nature of team goals is a major factor in making work meaningful. If an individuals work is not only perceived as important, but the person doing that work is also given credit for i

35、t, then the experience will be perceived as meaningful. So, recognition for work well done is vitally important for a meaningful work experience.AACSB: Interpersonal Relations and TeamworkDifficulty: 3: ChallengingCourse LO: Explain how IS can enhance systems of collaboration and teamwork.Learning O

36、bj: LO 13.2: What are three criteria for successful collaboration?Classification: Concept17) _ is the first and most fundamental collaboration purpose.A) Decision makingB) InformingC) Managing projectsD) ExperimentingAnswer: BAACSB: Interpersonal Relations and TeamworkDifficulty: 1: EasyCourse LO: E

37、xplain how IS can enhance systems of collaboration and teamwork.Learning Obj: LO 13.3: What are the four primary purposes of collaboration?Classification: Concept18) Being informed is considered the most fundamental collaboration purpose because _.A) individuals can construct different perceptions o

38、f the same dataB) all the members of a team usually perceive information in the same wayC) members will be able to avoid critical feedbackD) conflicting ideas can be eliminatedAnswer: AAACSB: Interpersonal Relations and TeamworkDifficulty: 2: ModerateCourse LO: Explain how IS can enhance systems of

39、collaboration and teamwork.Learning Obj: LO 13.3: What are the four primary purposes of collaboration?Classification: Concept19) _ decisions are those that support day-to-day activities, such as the number of widgets to order from a particular vendor.A) ManagerialB) Tactical C) StrategicD) Operation

40、alAnswer: DAACSB: Interpersonal Relations and TeamworkDifficulty: 1: EasyCourse LO: Explain how information systems can be used to assist in decision making.Learning Obj: LO 13.3: What are the four primary purposes of collaboration?Classification: Concept20) Sean is in charge of setting up the new I

41、T department at his firm. He allots the budget, and decides the number of analysts and technicians that would be required to set up the department. Seans decisions in this case are _.A) behavioralB) operationalC) managerialD) strategicAnswer: CAACSB: Reflective ThinkingDifficulty: 2: ModerateCourse

42、LO: Explain how information systems can be used to assist in decision making.Learning Obj: LO 13.3: What are the four primary purposes of collaboration?Classification: Application21) _ decisions are those that support broad-scope, organizational issues.A) StrategicB) BehavioralC) OperationalD) Manag

43、erialAnswer: AAACSB: Interpersonal Relations and TeamworkDifficulty: 1: EasyCourse LO: Explain how information systems can be used to assist in decision making.Learning Obj: LO 13.3: What are the four primary purposes of collaboration?Classification: Concept22) Which of the following statements is t

44、rue of a structured decision process?A) There is an understood and accepted method for making such a decision.B) Collaboration is often required in this process.C) The nature of an underlying problem is given more importance in this type of decision-making process.D) The decisions taken depend large

45、ly on the manner in which managers make assessments.Answer: AAACSB: Interpersonal Relations and TeamworkDifficulty: 2: ModerateCourse LO: Explain how information systems can be used to assist in decision making.Learning Obj: LO 13.3: What are the four primary purposes of collaboration?Classification

46、: Concept23) Which of the following statements is true of an unstructured decision process?A) Collaboration is seldom required in this process.B) Individuals use a standardized decision process to assess a situation.C) Individuals vary in the manner in which they make decisions in this process.D) Th

47、ere is an understood and accepted method for making decisions.Answer: CAACSB: Interpersonal Relations and TeamworkDifficulty: 2: ModerateCourse LO: Explain how information systems can be used to assist in decision making.Learning Obj: LO 13.3: What are the four primary purposes of collaboration?Clas

48、sification: Concept24) In project management, setting the ground rules for a project and its team is the fundamental purpose of the _ phase.A) finalizingB) startingC) executingD) planningAnswer: BAACSB: Interpersonal Relations and TeamworkDifficulty: 1: EasyCourse LO: Discuss best practices for sele

49、cting, evaluating, and managing information systems projects.Learning Obj: LO 13.3: What are the four primary purposes of collaboration?Classification: Concept25) Which of the following tasks is performed during the starting phase of project management?A) preparing archival documentsB) managing task

50、s and budgetC) establishing team rulesD) determining project scheduleAnswer: CAACSB: Interpersonal Relations and TeamworkDifficulty: 2: ModerateCourse LO: Explain how IS can enhance systems of collaboration and teamwork.Learning Obj: LO 13.3: What are the four primary purposes of collaboration?Class

51、ification: Concept26) Based on the phases of project management, the _ stage is characterized by defining activities, assigning personnel and budget to those activities, and determining project schedule.A) finalizingB) startingC) doingD) planningAnswer: DAACSB: Interpersonal Relations and TeamworkDi

52、fficulty: 1: EasyCourse LO: Discuss best practices for selecting, evaluating, and managing information systems projects.Learning Obj: LO 13.3: What are the four primary purposes of collaboration?Classification: Concept27) Hanna, a project manager at Rinehart Inc., adds additional resources to a new

53、project that has insufficient resources to meet its tight schedules. In this case, Hanna is in the _ phase of project management.A) planningB) startingC) doingD) finalizingAnswer: CAACSB: Interpersonal Relations and TeamworkDifficulty: 3: ChallengingCourse LO: Discuss best practices for selecting, e

54、valuating, and managing information systems projects.Learning Obj: LO 13.3: What are the four primary purposes of collaboration?Classification: Application28) In project management, accomplishing tasks on time is the objective of the _ phase.A) finalizingB) startingC) doingD) planningAnswer: CAACSB:

55、 Interpersonal Relations and TeamworkDifficulty: 1: EasyCourse LO: Discuss best practices for selecting, evaluating, and managing information systems projects.Learning Obj: LO 13.3: What are the four primary purposes of collaboration?Classification: Concept29) Rochelle, a senior program analyst at L

56、evy Inc., reschedules various tasks assigned to her subordinates in order to meet a projects new guidelines. In this case, Rochelle is in the _ phase of project management.A) startingB) doingC) planningD) finalizingAnswer: BAACSB: Analytical ThinkingDifficulty: 3: ChallengingCourse LO: Discuss best

57、practices for selecting, evaluating, and managing information systems projects.Learning Obj: LO 13.3: What are the four primary purposes of collaboration?Classification: Application30) The _ phase of project management requires a team to document its results, document information for future teams, c

58、lose down the project, and disband the team.A) finalizingB) startingC) doingD) planningAnswer: AAACSB: Interpersonal Relations and TeamworkDifficulty: 1: EasyCourse LO: Discuss best practices for selecting, evaluating, and managing information systems projects.Learning Obj: LO 13.3: What are the fou

59、r primary purposes of collaboration?Classification: Concept31) Which of the following tasks is performed during the finalizing phase of project management?A) solving problemsB) documenting and reporting project progressC) revising budgetD) preparing archival documentsAnswer: DAACSB: Interpersonal Re

60、lations and TeamworkDifficulty: 1: EasyCourse LO: Discuss best practices for selecting, evaluating, and managing information systems projects.Learning Obj: LO 13.3: What are the four primary purposes of collaboration?Classification: Concept32) Operational decisions are always collaborative.Answer: F