BuildingEffectiveTeams(英文PPT17頁)

1、Building Effective TeamsSucceeding with the DiSC Personal Pro Kent D. KedlDirector Global Business Developmentpage 12000 by Inscape Publishing, Inc.Examples of a “teamManufacturing teamProject teamSales teamAccount management teamManagement teampage 22000 by Inscape Publishing, Inc.What are common p

2、roblems with teams?Personality conflictsCommunication problemsLack of clear team objectivesPoor leadershipInefficient meetingspage 32000 by Inscape Publishing, Inc.The real problem with teams“I could work really well in a teamif it were not for all the other people!page 42000 by Inscape Publishing,

3、Inc.The importance of a team“Your most valuable asset is your employeesWhen you put people together into a team, you are putting them in a very risky place!“Unproductive teams is one of the primary reasons people leave their companies.Effective teamwork is essential for growing companiesWe need to d

4、iscover differences and take advantage of thempage 52000 by Inscape Publishing, Inc.Starting with “ME“What the great person seeks is in himself. What the inferior person seeks is in others. ConfuciusIf I know how I respond in certain situations and to certain people, then I can adjust my behavior.Bu

5、t do I really see myself clearly?I need an objective “tool to help me understand how I behave in certain situations.I need to look at myself in some sort of a “mirrorpage 62000 by Inscape Publishing, Inc.A “Mirror of my behaviorThe DiSC Personal Pro based on the study of psychologyMuch of psychology

6、 is based on abnormal behaviorDr. William Moulton Marston studied the emotions and behavior of “normal people doing “normal thingsNoted how different people respond in different ways to similar situationsFocused on observable behaviorpage 72000 by Inscape Publishing, Inc.The “Environment and the “Se

7、lfEnvironment: is the environment favorable or unfavorable?Do I feel comfortable or challenged?Self: do I feel powerful or powerless?Do I feel I have the power to influence the environment or do I feel powerless to do anything?A person will have 4 basic responses, based on these questionspage 82000

8、by Inscape Publishing, Inc.DiSC: 4 responses to my environmentDominanceI am motivated to initiate action, respond quickly, take certain risks and go straight to the point.influenceI am likely to approach other people positively, volunteer to lead, solicit help, speak persuasively.SupportivenessI wan

9、t to support others the best I can to help attain a common goalConscientiousnessI want to focus on standards and the “correct way to accomplish a goal.We prefer one or two responses but use all of them at one time or anotherpage 92000 by Inscape Publishing, Inc.A DiSC behavior “mapDominanceMotivated

10、 to solve problems and get resultsPrefers direct answers, a variety of activities and independence“I like being my own boss.“I know what I want and I go after it.“I like new challenges.influenceMotivated to persuade othersTends to be open and talk about feelings and thoughtsPrefers working with peop

11、le rather than alone“I enjoy telling stories and entertaining people“I like freedom from control and detailSteadinessMotivated to create a stable, organized environmentTends to be patient and a good listenerPrefers working in a group rather than directing it, listening more than talking“I like worki

12、ng with people who get along“I can be counted on to get the job done.ConscientiousnessMotivated to achieve high personal standardsTends to be diplomatic and carefully weigh pros and consPrefers environments with clearly defined expectations“I enjoy analyzing things.“I like working with people who ar

13、e organized and have high standards.page 102000 by Inscape Publishing, Inc.Inscape PublishingsDiSC Personal ProOver 25 years of research, in 17 languagesOver 30 million people have used DiSC in companies like Sony, P&G, Honda, Avon, United Airlines, AMAChoose a situation and respond to 28 groups of

14、wordsTakes about 10 minutesChoose “Most and “LeastFriendlyAccurateOutspokenCalmSelf-scoring, showing me a graph of my highs and lowsPersonalized feedback on my “style of working in this situationI am a “High-i, High-D at workpage 112000 by Inscape Publishing, Inc.15 “Classical styles:some examples“A

15、chiever”“Counselor”“Creative”“Objective thinker”page 122000 by Inscape Publishing, Inc.An exampleme!Global strategy planning sessions at Inscape PublishingCome up with a plan for our investorsSales Manager:Confident, optimistic, passionate, persuasive, creative, love to argue, like to talk in very g

16、eneral termsFinance and Accounting Manger:Wants detail, determine the rules and follow them, “show me the numbers, check for accuracyWe can drive each other crazywhy? page 132000 by Inscape Publishing, Inc.Discovering our DifferencesI need himTo think about what is do-ableTo look at the detailsTo be

17、 accurateKent: “Inspirational”Scott: “Perfectionist”He needs meTo think about what is possibleTo look at the big pictureTo be passionatepage 142000 by Inscape Publishing, Inc.Moving Forward with OthersEach member of our team knows their own style and the styles of the other team membersI can underst

18、and myself and adapt my own behaviorI can understand others and adapt to themThe key to good teamwork is flexibility!We can use a common language to describe what we are thinking and feeling“Scott, I know you feel comfortable working as a “Hi-C, so I will change my approach to you.page 152000 by Inscape Publishing, Inc.DiSC a Team-building ToolResearch-based, in over 17 languages and multiple cultures.Teams are groups of individualsDiSC gives them the tools to communicate and m