外貿(mào)英語(yǔ)函電1

1、外貿(mào)英語(yǔ)函電外貿(mào)英語(yǔ)函電English Correspondence for International English Correspondence for International TradeTradeInstructor : Gao Yihong Mobile phone:mail: 學(xué)習(xí)內(nèi)容學(xué)習(xí)內(nèi)容本課程主要學(xué)習(xí)信例，大量學(xué)習(xí)外貿(mào)實(shí)務(wù)本課程主要學(xué)習(xí)信例，大量學(xué)習(xí)外貿(mào)實(shí)務(wù)基本環(huán)節(jié)中有代表性的信例。外貿(mào)實(shí)務(wù)基基本環(huán)節(jié)中有代表性的信例。外貿(mào)實(shí)務(wù)基本環(huán)節(jié)有：建立業(yè)務(wù)關(guān)系和資信調(diào)查、詢本環(huán)節(jié)有：建立業(yè)務(wù)關(guān)系和資信調(diào)查、詢盤(pán)、報(bào)盤(pán)和報(bào)價(jià)、還盤(pán)、訂單，履行訂單、盤(pán)、報(bào)盤(pán)和

2、報(bào)價(jià)、還盤(pán)、訂單，履行訂單、支付、包裝和運(yùn)輸、信用證的修改和展期、支付、包裝和運(yùn)輸、信用證的修改和展期、索賠和解決索賠等。索賠和解決索賠等。成績(jī)?cè)u(píng)定及注意事項(xiàng)成績(jī)?cè)u(píng)定及注意事項(xiàng)平時(shí)成績(jī)（平時(shí)成績(jī)（30%）= 出勤出勤+作業(yè)作業(yè)+課堂課堂請(qǐng)使用作業(yè)本請(qǐng)使用作業(yè)本期末考試期末考試 （70%）保持課堂紀(jì)律保持課堂紀(jì)律課后復(fù)習(xí)課后復(fù)習(xí)Structure1) 信頭信頭(letterhead)2）編號(hào)，日期）編號(hào)，日期 (reference and date)3）封內(nèi)名稱和地址）封內(nèi)名稱和地址 (inside name and address)4）經(jīng)辦人）經(jīng)辦人(attention)5）稱呼）稱呼(sal

3、utation)6）事由（標(biāo)題）事由（標(biāo)題）(subject)7）正文）正文(body)8）結(jié)尾敬詞）結(jié)尾敬詞(complimentary close)9）簽名）簽名(signature)10）附件）附件 (enclosure)11）抄送）抄送(cc to XX)12）附言）附言(postscript)Structure Letterhead/the heading外貿(mào)商號(hào)的信箋，一般都印有信頭，包括發(fā)外貿(mào)商號(hào)的信箋，一般都印有信頭，包括發(fā)信人的姓名、地址、電話號(hào)碼、傳真號(hào)、及信人的姓名、地址、電話號(hào)碼、傳真號(hào)、及E-mail等，有些會(huì)將經(jīng)營(yíng)項(xiàng)目等，有些會(huì)將經(jīng)營(yíng)項(xiàng)目 ，注冊(cè)商標(biāo)，注冊(cè)商標(biāo)和公司

4、董事、經(jīng)理等姓名一并印在信頭上。和公司董事、經(jīng)理等姓名一并印在信頭上。如需打印，則信頭位于信箋上方。如需打印，則信頭位于信箋上方。Structure -Reference and Date參考號(hào)：為便于存檔與查閱，可以為信編參考號(hào)：為便于存檔與查閱，可以為信編寫(xiě)參考號(hào)，為避免混淆，最好標(biāo)明寫(xiě)參考號(hào)，為避免混淆，最好標(biāo)明Your ref: Our ref: 打印日期注意事項(xiàng)：打印日期注意事項(xiàng)：A. 年份應(yīng)完全寫(xiě)出，不能用年份應(yīng)完全寫(xiě)出，不能用(94)代替代替(1994)B. 月份要寫(xiě)英文名稱，不能用數(shù)字來(lái)代替，月份要寫(xiě)英文名稱，不能用數(shù)字來(lái)代替，但可以用縮寫(xiě)。但可以用縮寫(xiě)。C. 日期最好用基數(shù)字

5、（日期最好用基數(shù)字（1st 2nd 3rd)。 D. 年份與月份之間有逗號(hào)年份與月份之間有逗號(hào)Structure -Inside name and Address收信人的姓名和地址一般是列在信箋的左上方，收信人的姓名和地址一般是列在信箋的左上方，沿左頁(yè)邊線寫(xiě)起。封內(nèi)地址與信封地址寫(xiě)法相同。沿左頁(yè)邊線寫(xiě)起。封內(nèi)地址與信封地址寫(xiě)法相同。信內(nèi)把收信人名稱地址寫(xiě)明對(duì)工作有便利。信內(nèi)把收信人名稱地址寫(xiě)明對(duì)工作有便利。對(duì)發(fā)信人而言，便利有二：一是發(fā)信時(shí)可與信封地址對(duì)發(fā)信人而言，便利有二：一是發(fā)信時(shí)可與信封地址相互對(duì)照，避免放入信封時(shí)發(fā)生差誤；二是發(fā)信后便相互對(duì)照，避免放入信封時(shí)發(fā)生差誤；二是發(fā)信后便于準(zhǔn)確

6、歸檔，便于以后查找。于準(zhǔn)確歸檔，便于以后查找。對(duì)收信人而言，便利也有二：一是收信人讀信時(shí)，如對(duì)收信人而言，便利也有二：一是收信人讀信時(shí)，如發(fā)現(xiàn)信封名稱地址與封內(nèi)名稱地址不符，可以知道是發(fā)現(xiàn)信封名稱地址與封內(nèi)名稱地址不符，可以知道是放入信封時(shí)發(fā)生錯(cuò)誤，將信返回；二是收信后如信封放入信封時(shí)發(fā)生錯(cuò)誤，將信返回；二是收信后如信封與信函分離原信仍能保持完整，便于查閱。與信函分離原信仍能保持完整，便于查閱。Structure -Attention Line如需注明對(duì)方經(jīng)辦人，希望收信商號(hào)將信如需注明對(duì)方經(jīng)辦人，希望收信商號(hào)將信迅速交經(jīng)辦人辦理，可以在封內(nèi)地址下面迅速交經(jīng)辦人辦理，可以在封內(nèi)地址下面加加At

7、tention 或或Attention ofRichard Thomas & Baldwins Ltd., 151 Gower Street London,SC7 6DY,England Attention Mr.Cave or Attention of Manager Structure -The Salutation美加來(lái)信中美加來(lái)信中Gentlemen后用冒號(hào)：后用冒號(hào)：Dear sir , Dear Madam, Dear sirs,Dear Mesdames, Gentlemen(不能用單數(shù)不能用單數(shù)) Structure -Subject Line or Caption L

8、ine事由寫(xiě)在稱呼語(yǔ)下面兩行，一般是在信箋事由寫(xiě)在稱呼語(yǔ)下面兩行，一般是在信箋中間位置或頂格，事由要簡(jiǎn)單扼要，說(shuō)明中間位置或頂格，事由要簡(jiǎn)單扼要，說(shuō)明商品名稱，數(shù)量，信用證或合同號(hào)等即可。商品名稱，數(shù)量，信用證或合同號(hào)等即可。Re：或：或Subject：Structure -Body of the Letter這是書(shū)信的主體，表達(dá)發(fā)信人的意見(jiàn)。這是書(shū)信的主體，表達(dá)發(fā)信人的意見(jiàn)。開(kāi)頭語(yǔ)開(kāi)頭語(yǔ) (opening sentence) 正文正文 (body) 結(jié)束語(yǔ)結(jié)束語(yǔ) (closing sentence)Structure -Complimentary Close結(jié)束語(yǔ)是一種客套用語(yǔ)它應(yīng)與前面的稱

9、呼結(jié)束語(yǔ)是一種客套用語(yǔ)它應(yīng)與前面的稱呼相呼應(yīng)，后面加逗號(hào)。如：相呼應(yīng)，后面加逗號(hào)。如：Dear Sir(s)-Yours faithfully, or Faithfully yours,Gentlemen- Truly yours, or Yours truly,Dear Mr.xx-Yours sincerely, or Sincerely yours,Structure -The Signature Structure -Enclosure如信中有附件時(shí)，應(yīng)在簽名下注明如信中有附件時(shí)，應(yīng)在簽名下注明Encl.或或Enc.如附件不止一件應(yīng)注明如附件不止一件應(yīng)注明2 Encls or 3 En

10、cls,或詳細(xì)列明如下：或詳細(xì)列明如下：Encls: 2 InvoicesEnc 1: 1 B/LEnc 2: 1 PhotoEnc 3: 1 Certificate Structure -The Carbon Copy如果函件要抄送其他有關(guān)單位，同時(shí)使對(duì)如果函件要抄送其他有關(guān)單位，同時(shí)使對(duì)方也知道已抄送其他單位，可在信件最后方也知道已抄送其他單位，可在信件最后的左下角注明的左下角注明“CC to xxx” or “CC xxx”BCCStructure -Postscript Structure -SamplePrinciples7CPrinciplesv1C-1C-寫(xiě)信時(shí)要處處從對(duì)方的角度

11、去考慮有什寫(xiě)信時(shí)要處處從對(duì)方的角度去考慮有什么需求，而不是從自身出發(fā)，語(yǔ)氣上更尊么需求，而不是從自身出發(fā)，語(yǔ)氣上更尊重對(duì)方。重對(duì)方。v2C-2C-正確的語(yǔ)法、標(biāo)點(diǎn)、拼寫(xiě)和語(yǔ)氣，以免正確的語(yǔ)法、標(biāo)點(diǎn)、拼寫(xiě)和語(yǔ)氣，以免引起爭(zhēng)議。內(nèi)容要準(zhǔn)確。避免夸大其詞或引起爭(zhēng)議。內(nèi)容要準(zhǔn)確。避免夸大其詞或者表達(dá)不充分。者表達(dá)不充分。 3C-3C-一封商業(yè)信函應(yīng)概況了各項(xiàng)必需的事項(xiàng)，一封商業(yè)信函應(yīng)概況了各項(xiàng)必需的事項(xiàng)，如邀請(qǐng)信應(yīng)說(shuō)明時(shí)間、地點(diǎn)等，切忌寄出如邀請(qǐng)信應(yīng)說(shuō)明時(shí)間、地點(diǎn)等，切忌寄出含糊不清的信件。含糊不清的信件。4C-4C-內(nèi)容應(yīng)該是具體的，不能模糊不清。內(nèi)容應(yīng)該是具體的，不能模糊不清。5C-5C-避免廢話

12、連篇。避免廢話連篇。避免不必要的重復(fù)。避免不必要的重復(fù)。短短句、單詞的運(yùn)用句、單詞的運(yùn)用6C-6C-意思表達(dá)明確，意思表達(dá)明確，避免用詞錯(cuò)誤，注意詞避免用詞錯(cuò)誤，注意詞語(yǔ)所放的位置，注意句子的結(jié)構(gòu)，注意段語(yǔ)所放的位置，注意句子的結(jié)構(gòu)，注意段落。落。7C-7C-語(yǔ)言要有禮且謙虛，及時(shí)地回信也是禮語(yǔ)言要有禮且謙虛，及時(shí)地回信也是禮貌的表現(xiàn)。貌的表現(xiàn)。 Form縮進(jìn)式縮進(jìn)式 Indented Form完全平頭式完全平頭式 Full Block Form改良平頭式改良平頭式 Modified Block Form混合式混合式 Modified Block Form with Indented Styl

13、e縮進(jìn)式：封內(nèi)地址和其需要分行的地方的縮進(jìn)式：封內(nèi)地址和其需要分行的地方的后一行，都比前一行縮進(jìn)后一行，都比前一行縮進(jìn)2-3格，信的正文格，信的正文每一段開(kāi)始都縮進(jìn)。每一段開(kāi)始都縮進(jìn)。完全平頭式：凡是用打字機(jī)打上去的每一完全平頭式：凡是用打字機(jī)打上去的每一行字，包括日期、封內(nèi)地址、事由和結(jié)尾行字，包括日期、封內(nèi)地址、事由和結(jié)尾禮詞。都是從左邊的空白邊緣打起。禮詞。都是從左邊的空白邊緣打起。改良平頭式：這種格式，除日期，結(jié)尾禮改良平頭式：這種格式，除日期，結(jié)尾禮詞和簽名部分外，其他部分每行開(kāi)頭都與詞和簽名部分外，其他部分每行開(kāi)頭都與左邊空白看齊。左邊空白看齊?；旌鲜剑悍鈨?nèi)地址及其他需要分行的部分

14、，混合式：封內(nèi)地址及其他需要分行的部分，采用平頭式，而第一段開(kāi)始一行采用縮行采用平頭式，而第一段開(kāi)始一行采用縮行式。兩種格式的混合采用所以稱之為混合式。兩種格式的混合采用所以稱之為混合式。式。ADDRESSING THE ENVELOPESELF-STUDY PLS TEXTBOOK P.46-48 如必須受信人親自開(kāi)啟，可在信封的左下如必須受信人親自開(kāi)啟，可在信封的左下角注明：角注明：Private or Personal or Confidential如需要特別說(shuō)明信箋類型，可在信封左下如需要特別說(shuō)明信箋類型，可在信封左下角注明：角注明： Registered 掛號(hào)信掛號(hào)信 Express

15、 快遞快遞 Ordinary Mail 平信平信 Immediate (Urgent) 急件急件 Printed Matter 印刷品印刷品 Sample 樣品樣品信托某人轉(zhuǎn)交信托某人轉(zhuǎn)交,信封上不寫(xiě)收信人的地址信封上不寫(xiě)收信人的地址,在在收信人名稱收信人名稱下下寫(xiě)寫(xiě): By Politeness of, By Kindness of, Through the Courtesy of, Per Kindness of, Forwarded by, Per Favour of, By (with) Favour of, Favoured by, 加上帶信人的姓名加上帶信人的姓名Dr. Willi

16、am Brown By Kindness of Prof. Walter Snow如果不寫(xiě)出帶信人的姓名如果不寫(xiě)出帶信人的姓名,則只需要在收信則只需要在收信人姓名人姓名之上之上寫(xiě)寫(xiě): Please ForwardPlease Forward Mr. James如果信件通過(guò)郵局寄給第三者轉(zhuǎn)交給收信如果信件通過(guò)郵局寄給第三者轉(zhuǎn)交給收信人人,要在收信人姓名下面寫(xiě)名轉(zhuǎn)交人姓名要在收信人姓名下面寫(xiě)名轉(zhuǎn)交人姓名,其其前面加前面加c/o (= care of 由由轉(zhuǎn)交轉(zhuǎn)交) Mr. Park Davis c/o Mr. Harold Wood 218 Doswell Ave. Fort Atkinson,

17、Wisconsin We have received your letter of June 4, we are giving you the information you want. We are sending you the information you asked for in your letter of June 4.This is to tell you about our shipment. We are pleased to tell you that your order 167 was dispatched yesterday.We beg to state that

18、 your letter of May 5 has been given carefully consideration. We sent you our catalogue you requested in your letter of May 5. We want you to open L/C at the end of May. We hope you could open L/C at the end of May.We do not believe you will have cause for dissatisfaction. We feel sure that you will

19、 be entirely satisfied.How I wish I could agree to your suggestion! I regret that I cannot agree to your suggestion.In case you would wish to schedule the deliveries of certain or all of the products, arrangements for these shipments may be made by getting in touch with any member of our firm. If yo

20、u want to schedule the delivery of your products, please contact us for shipping arrangement.Layout of E-mails 電子郵件格式電子郵件格式外發(fā)的郵件外發(fā)的郵件收件人被抄送人被暗抄人事由主體部分添加附件處接收的郵件接收的郵件主體部分發(fā)件人收件人被抄送人事由日期附件外貿(mào)函電詞匯外貿(mào)函電詞匯（1）貴函）貴函Your letter; Your favour; your esteemed letter; Your esteemed favour; Your valued letter; Your

21、valued favour; Your note; Your communication; Your greatly esteemed letter; Your very friendly note; Your friendly advice; Yours.（2）本信，本函）本信，本函 Our (my) letter; Our (my) respects; Ours (mine); This letter; these lines; The present. （3）前函）前函 The last letter; The last mail; The last post; the last com

22、munication; The last respects（自己的信）（自己的信）; The last favour（來(lái)信）（來(lái)信） （4）次函）次函 The next letter; The next mail; The next communication; The letter following; the following. （5）貴函發(fā)出日期）貴函發(fā)出日期 Your letter of (the) 5th May; Your favour dated (the) 5th June; Yours of the 3rd July; Yours under date (of) the 5

23、th July; Your letter bearing date 5th July; Your favour of even date(AE); Your letter of yesterday; Your favour of yesterdays date; Your letter dated yesterday. （6）貴方來(lái)電、電傳及傳真）貴方來(lái)電、電傳及傳真 Your telegram; Your wire; Your cablegram（從國(guó)外）（從國(guó)外）; Your coded wire（密碼電報(bào)）（密碼電報(bào)）; Your code message; Your cipher te

24、legram; Your wireless telegram; Your TELEX; Your Fax. （7）貴方電話）貴方電話 Your telephone message; Your phone message; Your telephonic communication; Your telephone call; Your ring. （8）通知）通知 (Noun) Advice; Notice; Information; Notification; Communication; A report; News; Intelligence; Message. (Verb)（通知，告知）

25、（通知，告知）To communicate (a fact) to; To report (a fact) to.on; To apprise (a person) of; To let (a person) know; To acquaint (a person) with; To intimate (a fact) to; To send word; to send a message; To mail a notice; to write (a person) information; To give notice（預(yù)告）（預(yù)告）; To break a news to（通知壞消息）（通

26、知壞消息）; To announce（宣布）（宣布）. （9）回信）回信 (Noun) An answer; A reply; A response. (Verb) To answer; To reply; To give a reply; To give ones answer; To make an answer; To send an answer; To write in reply; To answer ones letter. （特此回信）（特此回信）Reply to; Answering to; In answer to; In reply to; In response to.

27、 （等候回信）（等候回信）To await an answer; To wait for an answer. （收到回信）（收到回信）To get an answer; To favour one with an answer; To get a letter answered. （10）收訖，收到）收訖，收到 (Noun) Receipt（收到）（收到）; A receipt（收（收據(jù)）據(jù)）; A receiver（領(lǐng)取人，取款人）（領(lǐng)取人，取款人）; A recipient（收款人）（收款人） (Verb) To receive; To be in receipt of; To be t

28、o (at) hand; To come to hand; To be in possesion of; To be favoured with; To get; To have; To have before (a person); To make out a receipt（開(kāi)出收（開(kāi)出收據(jù)）據(jù)）; To acknowledge receipt（告知收（告知收訖）訖）. （11）確認(rèn)）確認(rèn) To confirm; Confirming; Confirmation; In Confirmation of（為確認(rèn)（為確認(rèn).,為證實(shí)為證實(shí).）; A letter of confirmation（

29、確認(rèn)函或確認(rèn)（確認(rèn)函或確認(rèn)書(shū)）書(shū)） （12）高興，愉快，欣慰）高興，愉快，欣慰 To have the pleasure to do; To have the pleasure of doing; To have pleasure to do; to have pleasure in (of) doing; To take (a) pleasure in doing (something); To take pleasure in doing (something); To be pleased to (with)(by); to be delighted at (in)(with); To

30、be glad to (of)(about); To be rejoiced in (at). （13）隨函附件）隨函附件 Enclose; Inclose; Encl.; Enc. （14）迅速，立刻）迅速，立刻 Urgently; Promptly; Immediately; With all speed; At once; With dispatch; With all dispatch; With the quickest possible dispatch; With the least possible delay; As soon as possible; As quickly

31、as possible; As promptly as possible; At ones earliest convenience; At the earliest possible moment; At an early date; Without delay; Without loss of time; Immediately on receipt of this letter; By express messenger; By Special messenger; By special delivery; By express letter. （15）回信）回信 By return;

32、By return of post; By return of mail; By return of air-mail. （16）依照）依照 According to; Agreeably to; Conformably to; pursuant to; In accordance with; In conformity with (to); In obedience to; In deference to; In compliance with; In agreement with; In pursuance of. （17）就）就.，關(guān)于，關(guān)于 About; Regarding; Conc

33、erning; As to; As regards; With regard to; In regard to;(of); Respecting; Relative to; Anent; In connection with; Referring to; With reference to; In reference to; Re. （18）期滿到期及應(yīng)付之款）期滿到期及應(yīng)付之款 To be due; To fall due (become) due（日期將到）（日期將到）; Duly（正時(shí)，及時(shí)）；（正時(shí)，及時(shí)）；In due Course （依照順序）（依照順序） (19)（每個(gè)，按照，通

34、過(guò)）（每個(gè)，按照，通過(guò)）Per(=by, through) rail. (post, mail,steamer)（通過(guò)鐵路，郵政，輪船）（通過(guò)鐵路，郵政，輪船） Per pro.= by proxy （由代理）（由代理） Per annum （=yearly，每年），每年） Per mensem (=monthly,每月每月) Per diem daiem (=daily,每日每日) Per man, per capital (=per head,依照人依照人數(shù)，每一人）數(shù)，每一人） Per piece （每一個(gè)，每一件）（每一個(gè)，每一件） （20）表示抱歉（冒昧做了某事）表示抱歉（冒昧做了某事） To take the liberty of doing something; To take the liberty to do something; To take the liberty in doing something. （21）甚感遺憾，請(qǐng)包涵）甚感遺憾，請(qǐng)包涵 To regret; To be sorry; To be chagrined; To be mortified; To be vexe