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1、Page6and73Answers1retire2joined3reward4laidoff5trained6leave7recruits8flexible9temporary10dayoff5Answersemployment(alsoemployer,employee)promotion(alsopromoter)retirement(alsoretiree)resignationtraining(alsotrainer,trainee)recruitment(alsorecruiter)application(alsoapplicant)dismissalpay(alsopayment)

2、reward9AnswersnotinterestedinworkinghardpeopleintheirtwentiesgettingwhatyouwantassoonasyoudemanditparentsandcollegeswhooverprotectandspoilyoungpeopleyourgenerationgaveuseverythingwewantedtoworkveryhardforyoutositquietlyinalittleofficePage8and91Answers+gerund(-ing)begoodatbeworthhavetrouble/difficult

3、y+to+infinitive(todo)plan/intend/aimfailbereluctantsucceedinhope/expectmanagedecidehavebewilling/prepared1 thinkabout/considerenjoyavoidinvolvebeusedto/accustomedto2Possibleanswerstotakeupanewsport.2 persuadingpeopletodothings.3 researchingthecompany.4 solvingtechnicalproblems.5 understandingnatives

4、peakers.6 toanswerallmyemails.7 rentingacaravaninFrance.8 totakeonmoreresponsibility.9 doingthingsasotherswantthemdone.10 todotheirownjobproperly.1 5AnswersTaskOneE2F3B4G5ATaskTwo6A7B8D9E10GPage10and111Answersemployeeapplicantintervieweejobseekerparticipantgraduate2PossibleanswersThisapplicantisvery

5、confident,perhapsoverconfidentandhis/herclaimsarenotbackedupbyevidence.2 Thisapplicantseemstohavetheappropriateskillsandexperience,butwhathappenedtohis/herowncompany?Ifhe/sheissosuccessfulwhyishe/shelookingforworkinanothercompany?Didhe/shegobankrupt?Whattypeofcompanywasit?3 Thiscandidateappearstobew

6、ellqualifiedandseemsmodest,butreliable.3Possibleanswers(thesearesubjectiveandopentodiscussion)Necessary:1,2,3,4,8,12,14,16,17Optional:1 5,6,7,9,10,11,13,15,185Answerswithwould(shouldormustalsopossible)allnotthatagainst/tackling/onPage12and131AnswersTheshipmadeforportbecauseofsevereweatherconditionsb

7、uthitsomerocksnearthecoast.2 Threeincludingthisone.3 Suggestedanswer:Reasonablewell.Heexplainsthecauseclearlyandtriestoputtheaccidentincontext.1 2AnswersSo,canyoutellmeisit?2 whatareyouintendingDoyouthinkthatisn'tit?1 4Answerswhereyouhaveworkedbefore(that)youareanambitiousperson?2 (that)you'

8、vegoneasfarasyoucaninyourpresentjob?3 whoourmaincustomersare?1 5AnswersYou'remarried,aren'tyou?2 Youcan'tstarttomorrow,canyou?3 You'veonlyworkedforsmallercompanies,haven'tyou?4 Youmanagedtofindourofficeseasily,didn'tyou?5 Thisisyourfirstrealjob,isn'tit?6 You'dbeableto

9、workpart-time,wouldn'tyou?1 Page14and152AnswersIC2C3E4A5B6D7A8EPage16and172AnswersLondon-subsidiaryLille-mainplantStDenis-R&DdivisionCompiegne-warehousesParis-headquartersNantes,Lyon,Toulouse-salesofficesFrankfurt,Milan,Madrid-salesoffices3AnswersAsalesofficeispartofthecompany'smainsales

10、department,butlocatedinanothertownorcountry.Asubsidiaryoperatesasanindependentcompanyeventhoughitismainlyorwhollyownedbytheparentcompany.2 Awarehouseisabuildingwheregoodsorrawmaterialsarestoredandfromwhichtheyaredistributed.Aplantisaplaceofproduction(eithermanufacturing,assemblyorpacking).Theheadqua

11、rtersarethemainofficesofthecompanywherethetopmanagementandgeneraladministrationwork.Adivisionisabranchofacompanyresponsibleforoneparticularbusinessactivity(egamotormanufacturermighthaveanautomobiledivisionandatruckdivision).I Answerstookover1 expand2 setupgopublic3 wentoutofbusiness1 6made.redundant

12、shutdownsoldoff5AnswersPeoplearelaidoffforeconomicreasons,iethecompanydoesn'thaveenoughworkforthem.Peoplearefiredbecausetheirworkorbehaviourisunsatisfactory.2 Oftenthedifferencecanbeacademic,butatakeoveriswhathappenswhenalargercompanybuysasmallercompanyandamergeriswhentwosimilarsizedcompaniesjoi

13、ntogether.3 Organicgrowthreferstonaturalexpansionthroughthegrowthofsales;non-organicgenerallyreferstogrowthbyacquisition.6AnswersF2E3G4B5A6C7PossibleanswersOraclehaschosentoexpandbymakingacquisitions,sometimesofbigcompanieswithquitedifferentskills.SAPgrowsmareorganicallyandwhenitmakesacquisitionsthe

14、yaresmallerandmorecloselyrelatedtowhattheyalreadydo.SAP'Slong-termstrategyistoincreasesalestomedium-sizedcompaniesandtodevelopaplatformforallitsapplications.1 Page18and191Answerspastcontinuous-usedtodescribeabackgroundeventtoamoreimportantevent,egIwasworkingatmydeskwhenmybosscameintotheroom.2 si

15、mplepast(passive)-usedtodescribeeventsinthepast:eithersingleeventsoreventsinsequence,egTherewasaknockatthedoor.Icalled"comein'butnoonereplied.3 presentperfect-usedtodescribeeitherveryrecentpastactionswithastrongimpactonthepresentorthingswhichstartedinthepastandarecontinuingnow.4 pastperfect

16、-usedtorefertoatimeearlierinthepastthanthemainsequenceofeventsor,asintheexamplehere,inreportedspeech.5 usedto(+infinitive)-describeshabitsorroutinesthatarenolongertruenow.1 pastsimple2Answerscamewasworkingwasreturned(orusedtoreturn,wouldreturn)usedtohack(orhack遷usedtoreturnusedin4)hadhackedreceivedo

17、penedwaswantedsawwashasemployedhavehelpedwastaking/hadtakengave5AnswersHethinksthatsomewillfindopportunitiesinthenewlymergedcompany,somewillleave,otherswillfinditdifficulttoadapt.2 Heisresigned.Herepeatsseveraltimeshowsadheis,butsaysalthoughhetriedhisbesttofinda"differentconclusion,itwasnotposs

18、ible.Page20and211AnswersOracleisamorestressfulcompanytoworkin,butpeoplecanearnalotofmoney.PeopleSoftwasamorecaringcompany,butpeoplehadalotofresponsibilityputonthem.Alsotheydidn'tearnmuchmoneyuntiltheyhadestablishedthemselves.2AnswersB2A3A4C5A6B4AnswersstockbrokersrestaurantsbanksoilcompaniesPage

19、22and231Answersalargetoyretailer(listedontheStockExchange)salesareflatandthesharepricehasfallenby2%2Answersnotgoingtoachievethe20%growthtargetsharepricewillfallasaresultgrowsalesbyanacquisitioninsteadlookforamedium-sized,well-establishedbusiness;notnecessarilytoys,butintheleisureretailsector;reportb

20、ackinamonthPage24and251AnswersH2D3B4C5E6A7F8GPage26and272AnswersVerbswhichshouldbedeleted:1 doputupmaketellcarryoutrunputoutpublishmake5AnswersE2D3E4B5C6C7B8APage28and292PossibleanswersMakeaspeech/presentationatafarewellpartyRunabigTVandpressadvertisingcampaignCirculateamemoandpublishanewsletterRuna

21、dvertisementsinthepressIssueapressreleaseandholdanewsconferencePostinformationaboutthejobonrelevantInternetsites,egUniversitywebsites,placeanadvertisementinthelocal/nationalpress3Answersrequestreminderproposalannouncementapologydemand4AnswerstoworkcreatingCorrectmeeting/thatwemeettogivetellyouCorrec

22、tofkeepingtogivethattherewouldbefortryingCorrect5AnswersPersuade+someone+todoUrgeConvincePromise+todothreatenundertakeadmit+doingdenycriticize+someone+fordoingpraiseblamesuggest+doing/+thatsomeoneshoulddoproposerecommend6Possibleanswersthatwesend/sendingabouthavingtowaitsolong/aboutthefoodchangingth

23、ecolourofthewallstopromoteher/togiveherapayrisetofinishittochecktheordersofmisleadingpeoplePage30and313AnswersTheengineerhasn'tturneduptorepairthecustomer'slineathisoffice.2 Theengineercancomeat6o'clockthiseveningortomorrowmorningat9am(theoperatoralsosuggeststhatifitistomorrowmorning,inc

24、omingcallscanbedivertedtothecustomer'smobilephoneinthemeantime).3 Thecustomeracceptsthesecondoption.4Answersdoapologiseto?11lookintoitcomestraightbackWouldthatbequite.thatcase'11see.bearwithmeacceptabletoyou1 Answershowever-butnevertheless-stilF3 consequently-so5dliketoPage32and332AnswersIwi

25、llIwouldlikeIwillnotknowIcannothelp.IamafraidIt'sbeen.I'veseenI'dhave.TdknownIshouldn'tbe.they'relateYoumustn'tdoowingto-becauseofmoreover-what'smorefollowing-aftersince-becausebesides-anywayPage34and351AnswersAcceptanyanswerthatfallsintothefollowingcategories:adate,eg198

26、2agovernmentdepartment,egTradeacertaingroupofpeople,eggraduatesqualifications,egpreviousexperiencedo/havesomething,egworkaspartofateam,haveknowledgeofsellingtosomeone,egtherecruitmentofficeradate,eg4thJulyAnswers2004(any)governmentfundingprofessionalisetheindustryonedaypersonallives(to)achievetheirg

27、oalsforwardpastmistakesjobsatisfaction療0perhourconsiderableexperiencebytextmessagePage36and373Answersuniquecompetitiveemotionaladdedafter-salesmakerprospective4Possibleanswers'That'sOK.Wecanarrangecreditfinance/'Wecanorderablackone,butthereisalotofdemandsoyouwillneedtopaya10%deposit.'

28、;"Afteracoupleofmonthsyouwillwonderhowyoueverlivedwithoutthem/'IthinkIshouldatleastreserveitinyournameincaseanyoneelsetriestobuyit.''Ithinkyouarethesortofpersonwhoimposestheirimageonthecar,nottheotherwayround/7AnswersFirstspeaker(Sarah):financialsoftwareSecondspeaker(Dale):cosmetics

29、orbathroomProducts('deodorants')Firstspeaker(Sarah):usesatechniquecalled"relationshipselling5,iedevelopsrelationshipslowly,iscooperative,honest,notpushySecondspeaker(Dale):direct,persuasive,tellsjokesandanecdotes,goesstraighttothedecisionmakerFirstspeaker(Sarah):buildstrust,peopleknowwh

30、attheyarebuyingBUTtakestimeandsometimesnosaleSecondspeaker(Dale):getsresultsandisefficientBUTforsomeitcouldbetoopushy8Answersstrong,reliabilitytechniqueprospect'ssuitedhard-sellperceivedsustainbuyeraveragemovefavourable9PossibleanswersAdvantagesDisadvantages1easonablereachandsuccess;reasonableim

31、pact;canbetargetedbydifferenttimesofday(housewives,commuters,etc)expensive;consumerscangetannoyedwiththem2cheap;highsuccessrate;highimpactfairlylimitedreach3targeted;widereachifbigtelevisedeventexpensive;successdifficultasitraisesgeneralawarenessbutcan'tbelinkedtospecificevents4targeted;inexpens

32、ive;goodreachconsumerperceptionverypoor;successratearound1%5free;highsuccessrate;highimpact;goodconsumerperceptionreachisgradualandoftenslow6_highimpact;relativelycheap;goodreachnoteasytotargetaparticulargroup7similaradvantagestoword-of-mouthrecommendation,althoughnotfreesuccessratemuchlowerthanword

33、-of-mouth(peoplemayenjoyandshareitbutnotnecessarilybuyproduct)8cheap;goodreach;goodconsumerperceptionimpactquitelowandnottargetedPage38and393AnswersB2C3A4A5C6B7APage40and411Answerspresentperfect(couldbecontinuousorsimple)pastsimplepresentcontinuousfutureperfectsimplepresentpresentperfect(couldbecont

34、inuousorsimple)will(futuresimpleorcontinuous)pastsimplewill(futuresimpleorcontinuous)2AnswersOverthepasttenyearsUptonowAfewyearsago(alsopossibleDuringthe80s)Duringthe1980s(alsopossibleAfewyearago)Soonerorlatter(alsopossibleInthenextfiveyears)Bytheyear2050Nowadays4Answersraiserisenfallenreduce5Answer

35、sincrease,putupincreased,goneup,soaredgonedown,decreased,dropped,collapsedcut,decrease,lower(dropalsopossible)Page42and432Answersfluctuating(varying)recovered(bouncedback)peakbecauseof(asaresultof,downto,owingto)itmeant(hadtheeffect)During(In)levelledoffslightly(marginally)asmuchasledto(meant)decrea

36、sed(declined,dropped,wentdown)4Answersaveragegrowthinsalesoverthelasttwoyearsandtherelativelystablestateofthemarketthelaunchofthenewslow-releaseversionofthedrugBayerhavingdistributionproblemjustaseasonalfactorthelaunchcampaignofthenewversionofthedrugPage44and451AnswersStudentsshouldpickoutthesemainf

37、acts:Overtheperiod1980to2020thereisasteadyriseinthenumberofcarsfromabout10carsper100peopleto16carsper100people.Thepopulationinthesameperiodmoreorlessdoublestonearly8billion.1 Theprobableconsequencesarealotmorecongestionandpollution3AnswersIthasthreeparagraphs:Thefirstparagraphisanintroduction(saying

38、whatthegraphrepresentsandwhatperioditrelatesto).Theseconddescribesthedevelopmentandtrends.Thethirdofferssomegeneralconclusionsthatcanbedrownfromtheinformationpresented.2 Thedevelopmentsarenotdescribedinyear-by-yearormonth-by-monthdetail,butinmoregeneralterms.1 Page46and472Answersowelendinvoicedbetin

39、vestwithdrawdosavedorepay3AnswersYouearnmoneyfromyourwork;youwinmoneyinagame,eginalottery;youmakemoneyfromanykindofbusinessdealorinvestment.2 Lendandborrowarelikegiveandtake.3 Wastingmoneyisspendingitinanunprofitableorunnecessaryway.4 YoucansayHowmuchdoesitcost?whensomethingisforsale;whenyousayHowmu

40、chisitworth?,itisaquestionaboutanitem'svalue(ieitisnotforsale).1 6Possibleanswersanounphrase/somethingdate/historicaleventanounphrase/somethingZ,education5anounphrase/somethingadjectiveadverbor'tosomeone'anounphrase/somethingclausewithsubjectandverbverbininfinitiveformnumberoradjectivean

41、ounphrase/somethingadverborprepositionalphrase7AnswerscreditanddepttheGreatDepressioncollegemortgagelowirresponsiblydown-paymenteconomicgrowthcontinuessave(their)money$12trillion/twelvetrilliondollarsatime-bombindefinitely9Answerstoborrowmoremoneyagainstthevalueofyourhousewhenyouhavealreadydonesoonc

42、etoputadepositorfirstinstalmentonsomethingbeforepayingthefullamountthevalueofpeople'spropertieswillfallsuddenlywhenyourdebtsaregreaterthanyourassets64,000,000,000,000(onemillionmillion)dollarsPage48and491Answersmorecomfortable.thanthebiggest.(in)notasexpensiveasthesame.asdifferent.to(notethatfro

43、misalsopossiblewithdifferent)similartoless.thantwiceasmuch.as2Answersmuch/farmorecomfortable.than2345671 byfarthebiggest.(in)notnearlyasexpensiveasexactlythesame.ascompletelydifferent.toverysimilartomuch/farless.thanovertwiceasmuch.asAnswersbynotthanfar/muchnearly/almostexactly/practically/precisely

44、atmostincomeandexpenditureassetsandliabilitiesPage50and512AnswersI234grossandnetcurrentandlong-term(egdebt)profitandloss56789dividendsandretainedprofitcreditoranddebtoraccountspayableandreceivableprofitableandunprofitable3Answersassetsliabilitiesfixeddebtors1234payablelossexpenditureprofitablenetdiv

45、idends6789104Answersthefirstplaceyoushouldgotoliterallyaphotograph,inotherwords,justapictureofacompany'sfinancesataparticularpointintimeinaparticularlengthoftimewhatultimatelymattersorismostimportant,ieinbusiness,thebottomlineistheprofitmakesomebasiccalculations5Answerstheturnover=totalrevenue(3

46、9,454.00)theprofitmadeaftertax=netincome(1570.00)thevalueofthecompany=totalequity(=totalassetslesstotalliabilities)(9,380.00)thecashstillavailableafterotherinvestments=netchangeincash(181.00)Page52and531Answerssugartelephonevehicleinsuranceheatingproductionworkerslabequipmentfreesamplesbankcharges2A

47、nswerslabourcosts(thewagebill),materialcosts,advertisingexpenditure,administrativecosts,overheads(energybill)labourcosts3Answersrdrecommendsee,WhataboutInsteadof,could(Ihavethoughtaboutthisalotand)formeadvantage,wouldIhear,mightPage54and552AnswersBpolitician3AnswersC.ifwejustholdonabit,thensoonerorl

48、ateranothersolutionwillpresentitself.1 4AnswersTaskOne4G5D9A10BB2E3HTaskTwo6F7G8Dpages56and574AnswersHepaidveryquickly.2 Theitemwaswellprotectedinthepackagingitwaspostedinanditsconditionwasasnew.3 Thetransactionwasdonewithoutwastingtimeormoneyandtheitemwasdeliveredquickly.4 Thesellerdidn'tsendth

49、eitemimmediately.5 Thetransactiontookplacewithoutanyproblem.6 Nottobetrustedordependedupon.Theitemsdidnotfitthedescription.7 Theitemhadsomesurfacedamage.8 Thegoodsweredamagedinthepost.9 Becareful/Warning.Sellerdidn'thavethecamerareadytosend.1 6PossibleanswersbMainlya,butalsobifthehospitaFsbudget

50、istight.2 Mainlya一reliabilityisthemostimportantfactor.3 b-therewillbealotofothersupplierscompetingonpriceforthisbusiness.4 a-reliability/qualityisthemostimportantfactor.7AnswersMostlyA:Youwanttoco-operateatalltimeswithyoursuppliers.Butbecareful:noteveryoneinbusinessisasniceandtrustingasyouare.Mostly

51、B:Youareaprincipledpersonwholooksforthewin-winsituationindeals.MostlyC:You'reatoughcustomer!Therearenosuchthingsasfriendsforyouinbusiness,especiallyamongyoursuppliers.- pages58and593Answersouttheirthatwhichthanintoassuchthismay/might4PossibleanswersThegovernmentcouldlegislatetofixpaymenttermsbet

52、weensuppliersandthesupermarkets.- Thesupplierscouldformanallianceandthreatennottosupplythesupermarketsuntiltheyimprovetheirpaymentterms.- Suppliersandconsumerassociationscouldgeneratebadpublicityforthesupermarketsaboutthissituation.1 5AnswersPeoplewantingtousesmalllocalshops.2 Thesupermarketsaccused

53、ofunfaircompetition.3 Thecompaniesdominatingthemarket.4 ThemoneyspentatTesco.5 Suppliersnotacceptingtheseterms.6 Thegoodsboughtbyconsumers.7 Suppliersunabletowaitalongtimeforpayment.1 6Possibleanswers-availabilityoftheproducts-price-deliverytime-qualityoftheproducts-frequencyatwhichnewproductsorprod

54、uctlinesareaddedtotherange-paymentterms7AnswersCTheKliklaminateflooringhasbeengoingreallywellhere.Customersreallyloveit.2 Awhatwouldreallyhelpismoreseasonaldiscounting.Ait'sverydifficultforustohaveapolicywithyouthat'sdifferentfromallourothercustomer.3 BIt'squiteoftenthecasethatyoudon'

55、;thaveexactlywhatwewantinstock.CIt'snotreallyaproblemofourownmaking.It'saresultofshortagesinrawmaterialanddelaysfurtherupthesupplychain.4 Bit'sasensitiveproducttotransportandstoreCIftheycant'getwhattheywantexactlywhentheywantit,they'llgoelsewhere.1 pages60and611AnswersD2E3G4A5B61

56、7F8H2Answershavebeenpromiseswasseemedbrokehadgot(alsopossiblemusthavegot)havetriedwillbeamkeepinghaveIwantedpages62and632Answers41callback'lljustgetapen'llputyou'llgetbacktoyou'llmakesureshegets'lljustcheck'llseeifshe's41lookforward3Answerssuppliersuppliercustomersupplier

57、customercustomersupplierpage651AnswerssincerelyforinFollowing/RegardingAsoforderitgratefulhesitateagainpage676AnswersTaskoneChetakesontoomuch.,hespreadshimselfverythin,whenhecouldhandmoreworkouttoothersHCheryFsnotparticularlybrilliantGhecanberudeandtoodirectDhedoesn'ttakeonboardwhatyouaresaying;

58、he.takesitforgrantedthateveryonehasreachedthesamepointintheirthinkingthathehasB.she'samaverick,akindofaloner;she'sdifficulttogetonwithanddoesn'thavethecompany'sinterestsatheartTaskTwoFhe'snotafraidtogethishandsdirtyHisverygoodatgettingeveryoneworkinginthemostefficientwayByoucan&#

59、39;tdenythathegetsthemostoutofhisstaffChe's.clever,andhehaslotsofgreatideasandvisionGShegivesusalotofpraise;weget.100%loyaltyandencouragement7AnswersHewilldomoremenialjobsiftheyneedtobedone.2 Likestobeincontrolofeverylittledetail(almosttothepointofobsession);cannotdelegateeasily.3 Triestodotoomanythingsatthesametime.4 Challengesyou(verbally).5 Doesn'ttakeaccountoftheargumentsorsuggestionsyoupresent.6 Tohaveagoodrelationshipwith.7 Thecompany'sinterestsarenotherprinc

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