全國國際商務英語培訓認證考試一級筆試模擬試題知識講解

1、全國國際商務英語培訓認證考試(一級)筆試模擬試題(1)CHINANATIONALBUSINESSENGLISHCERTIFICATETEST(LevelOne)試卷冊(120分鐘)注意事項一、請將自己的姓名、準考證號寫在答題卡和答題紙上。試卷冊、答題卡和答題紙均不得帶出考場?？荚嚱Y(jié)束，監(jiān)考人員收卷后考生才可離開。二、全部考試時間為120分鐘，不得拖延。三、選擇題的答案一定要涂寫在答題卡上；聽力理解(LISTENING)部分第一節(jié)(SectionA)以及翻譯和寫作(TRANSLATING&WRITING)部分的答案要寫在答題紙上，凡是寫在試卷冊上的一律不給分。四、選擇題每題只能選一個答案

2、；如多選，則該題無分。選定答案后，用HB或2B濃度鉛筆以上的鉛筆在相應字母的中部劃一條橫線。正確方法如下：ABC啊五、如需改動答案，必須先用橡皮擦凈原來選定的答案，然后再按上面的方法重新填涂。PartILISTENING(25minutes)SectionADirections:Inthissection,youwillhearfiveshortsentences.Eachsentencewillbespokentwice.Attheendofeachsentence,therewillbeapause.Duringthepause,youarerequiredtofillinthecorre

3、spondingblankaccordingtowhatyou'veheard.ThenwriteyouranswerontheAnswerSheet.Example:You'llhear:You'llread:Mr.Whitewillbebackbefore.FromthesentencewelearnthatMr.Whitewillbebackbefore5:00.Thereforeyoushouldwrite5:00inthecorrespondingblankonYourAnswerSheet.Nowthetestwillbegin.1. Thespeakerw

4、orksforCompanyinSeoul,SouthKorea.2. Theman'sphonenumberis.3. Thediscountforbuying450unitsis%.4. ThedateofconferenceisMay.5. ThepredictedsalesforeverymonthnextyearisUnits.SectionBDirections:Inthissection,youwillheartenshortconversations.Attheendofeachconversation,aquestionwillbeaskedaboutwhatwass

5、aid.Boththeconversationandthequestionwillbespokenonlyonce.Aftereachquestion,therewillbeapause.Duringthepause,youarerequiredtoreadthefourchoicesmarkedA,B,CandD,anddecidewhichisthebestanswer.ThenmarkthecorrespondingletterontheAnswerSheetwithasinglelinethroughthecenter.Example:Youwillhear:Youwillread:A

6、.Shewillpostitlater.B.Shecouldnotcontacttheman.C.Shesnotsureifthecomputerisfixed.D.Shecantsenditrightnow.Fromtheconversationwelearnthatthewomancannotsendthenewcatalogueimmediately.Therefore,thecorrectanswerisD.Nowthetestwillbegin.6. A.Makinganappointment.C.Discussingaprice.7. A.Whoscalling,please?C.

7、Waitaminute.8. A.Mathematics.B.Banking.9. A.Thetypisthasalreadytypedit.C.Hellneedherhelp.10. A.Themeetingwascancelled.C.ThemeetingwasheldlastWednesday.11. A.Inatravelagency.B.Inanairport.12. A.Atourguide.B.Ahotelreceptionist.13. A.Customerandsupplier.C.Bossandemployee.14. A.ThursdaysandFridays.C.Tue

8、sdaysandThursdays.15. A.Heisworried.B.Heishappy.SectionCB.Fixingaclock.D.Goingtoashop.B. Hangup,please.D.Youvedialedthewrongnumber.C. Credit.D.Computers.B.Hecompletedthetypinghimself.D. Hewantsthewomantotypemorecarefully.B. Themeetingwasputoff.D.Themeetingwasovercrowded.C. Inabank.D.Inagovernmentoff

9、ice.C. Arealestateagent.D.Ahotelguest.B.Lawyerandclient.D. Shopassistantandcustomer.B. TuesdaysandFridays.D.Tuesdays,ThursdaysandFridays.C. hefeelsconfident.D.Hefeelstired.Directions：Inthissection,youwillheartworecordings.Attheendofeachrecording,somequestionswillbeaskedaboutwhatwassaid.Youwillhearth

10、erecordingsandthequestionsonlyonce.Aftereachquestion,therewillbeapause.Duringthepause,youarerequiredtoreadthefourchoicesmarkedA,B,CandD,anddecidewhichisthebestanswer.ThenmarkthecorrespondingletterontheAnswerSheetwithasinglelinethroughthecenter.Task116. A.Howtousethesoftwarehisstoresells.C.Peoplework

11、inginhisstore.17. A.Theyaregoodatbargaining.C.Theyaregoodatdealingwithcustomers.18. A.Sendingcomplaints.C.Submittingpayrollinformation.B.Customerathisstore.D.Hisjobresponsibilities.B.TheyoftenreporttotheheadofficeinSydney.D.Theyarehappy.B.Supervisingstaff.D.Reportingtotheheadoffice.Task219. A.Theyar

12、etalkingaboutthecompanysdecisiontomoveaway.B. TheyaretalkingaboutthecustomersinKenton.C. TheyaretalkingabouttheiroldofficeinKenton.D. TheyaretalkingaboutameetinginKenton.20. A.ThePublicRelationsDepartment.B.TheFinanceDepartment.(55minutes)C.TheSalesDepartment.D.TheCustomerServiceDepartment.PartIIREA

13、DINGSectionADirections:ChoosethebestanswerforeachsentencefromthefourchoicesmarkedA,B,CandD,andmarkthecorrespondingletterontheAnswerSheetwithasinglelinethroughthecenter.21. Organizationswhichaimathighmarketgenerallyhavelongproductlines.A.segmentB.profitC.shareD.mix22. Asamanager,youshouldmakesureyour

14、subordinatesknowyourandhowyouaregoingtoachievethem.A.examplesB.objectivesC.recordsD.relationship23. RememberthisspecialofferonMay1st.Don'tmissit.A.expiresB.completesC.finishesD.goes24. Thecompanykeepacarefuleyeontheoftheirnewcosmeticproducts.A.launchB.produceC.issueD.announce25. Couldyoupleasese

15、ndmethelatestcatalogueandmakesurethatIamonyourlistforfuturemailshots?A.catalogueB.dialogueC.mailingD.guest26. Couldyouthelineamoment,please?A.takeB.holdC.catchD.extend27. UnfortunatelyMs.ZhongisnotabletotheappointmentwithyouonWednesday,asarrangedbefore.A.runB.keepC.makeD.manage28. referstoknowingtha

16、tthereislittleriskoflosingone'sjob.A.BureaucracyB.PromotionC.JobsafetyD.Jobsecurity29. Draft(s)drawnthecreditmustbenegotiatedinChinaonorbeforeMay12,2007afterwhichdatethiscreditexpires.A.atB.inC.withD.under30. TheorderNo.105issourgentlyrequiredthatwehavetoaskyoutoshipment.A.quickenB.fastenC.speed

17、upD.putupSectionBDirections:Readthefollowingpassage.FilleachgapwiththebestanswerfromthefourchoicesmarkedA,B,CandD,andmarkthecorrespondingletterontheAnswerSheetwithasinglelinethroughthecenter.A31isperhapsoneofthestrongestsignofcustomerloyalty,becausemakingareferralgoesbeyondbeingsatisfied.Acustomerwh

18、omakesareferralisputtinghisownreputationonthe32-andtakesthisriskonlyifheisloyal.FredReichheld,aleaderbeyondthesubjectofcustomerloyalty,33thisinhislatestbook,TheOneNumberYouNeedToGrow.Reichheld34thatcustomerloyaltycanbemeasuredbyaskingcustomersasinglequestion:Howlikelywouldyoubetorememberourcompanyto

19、afriend?Byanalyzingthe35,Reichheldbelievesitispossibletopredicthowfastafirmwillgrowcomparedwithits36.Let'stakethisnotionastep37andlookatreferralstocustomersloyaltyprogramsthemselves.Notonlydocustomersreferpeopletocompanies,theyalsoreferpeopletoloyaltyprograms.Eighty-twopercentofAmericans38incust

20、omerloyaltyprogramshavereferredfriendsandfamiliestotheirfavoriteloyaltyprograms,accordingtothe2004/2005CustomerLoyaltyResearchReport"bymarketing39firmParago.Highincomeearners(withhouseholdincomesmorethan$125,000)tendtobemost40inreferrals:Morethan90percentofhighincomemembersreferoneormorepeoplet

21、oaprogram:64percentofhighincomemembers.31.A.suggestionB.recommendationC.questionD.complaint32.A.productB.companyC.lineD.business33.A.pointsB.saysC.approvesD.echoes34.A.agreesB.disagreesC.arguesD.proves35.A.answersB.sayingsC.remarksD.responses36.A.competitorsB.staffC.customersD.responses37.A.backB.fu

22、rtherC.fartherD.next38.A.proposingB.participatingC.relatingD.comparing39.A.advisingB.advisorC.consulateD.consulting40.A.slowB.passiveC.unwillingD.activeSectionCDirections：Readthefollowingpassageandthestatementsthatfollow.ChoosethebestanswerforeachstatementfromthethreechoicesmarkedA,B,andC,andmarkthe

23、correspondingletterontheAnswerSheetwithasinglelinethroughthecenter.DearSirorMadam:ImwritingtocomplainaboutthewayIwastreatedonthe4p.m.busfromSwindontoWottonBassett.Ihadtotakethebushome.Forseveraldays,myagewasquestionedbythebusdriver.AsIwasembarrassedatthedrivermakingascene(吵鬧)，thefirsttime,Ipaidthe&#

24、163;1.05,insteadofjust70p.WhenIgotoffIaskedformy35pbackandwastoldtogotothebusstationwithproofofmyage.ThenextdayIaskedonceagainforachildsinglefromBlagrovetoWottonBassett,andthemaledriveraskedmydateofbirth,andthenforproof.Iseveryoneexpectedtocarryabirthcertificateorpassportaroundbecauseofarrogantbusdr

25、ivers?Igavethedriver70pwhichwastheonlymoneyIhadonme.Itoldthedriverthisandhestoppedthebus.Theotherpassengerswereclearlyfrustratedandtoldhimnottobesostupid.OneoftheadultsknewmeandtriedtotellhimthatIwasonly14andatschoolbutheignoredher.Luckilyanotherpassengergavethedrivertheextra35psothatheon.ddriveHowd

26、oessomeonelikethisgetajobdealingwiththepublicwhenheactslikethis?IunderstandthatStagecoachisshortofdriversbutIthinkthisparticulardriverisjustgoingtomakecustomersfeelthreatenedandreluctanttotravelwithhim.Imsurethereareotherpeoplewhomusthavecomplainedabouthisattitudeandsomethingshouldbedoneabouthim.Idl

27、ikemymoneyrefundedandwouldhopethatinthefuturethedriverswouldbelievewhattheyaretold.Yoursfaithfully(Miss)EmmaHarrow41. Thewriterwasunhappyaboutthebusservicebythe4p.m.busfromSwindontoWottonBassett.A.True.B.False.C.Notmentioned.42. Thebusdriverhadsomedoubtsaboutthewritersageandbelievedshewasanadult.A.T

28、rue.B.False.C.Notmentioned.43. Asagirlof14,thewriterbelievedsheshouldpayonly35pforachildsinglefromBlagrovetoWottonBassett.A.True.B.False.C.Notmentioned.44. Theotherpassengerswereannoyedbythedriversbehaviorandtheywereonthegirlsside.A.True.B.False.C.Notmentioned.45. Thedriverwilllosehisjobbecausealoto

29、fpeoplehavecomplainedabouthisattitude.A.True.B.False.C.Notmentioned.SectionDDirections:Lookatthetablesandchartsbelow.Foreachtableorcharts,therearefourstatementsdescribingit.ChoosethebeststatementfromthefourchoicesmarkedA,B,CandDtomatchit.ThenmarkthecorrespondingletterontheAnswerSheetwithasinglelinet

30、hroughthecenter.46. Favoritemoviebetweenteenagersaged1218.ScienceFiction,8%Comedy,27%Action,18%Foreign,8%Horror,11%Drama,14%Romance,14%A. Teenagerspreferforeignmoviethansciencefiction.B. Themostpopularmovieamongteenagersiscomedy.C. Teenagerslikehorrormovieleast.D. Actionmovieisthemostpopulartypeofmo

31、vieamongteenagers.47.AmericanExportstoMainlandChina,1999-2003Product1999Exports2003ExportsGrowthAllGoods$13.1billion$28.4billion117%RefinedCopper$1million$157million10,000%+Oranges$0.1million$16million10,000%+Eyeglasses$0.2million$1.1million540%Steel$73million$452million520%Semiconductors$0.7billion

32、$2.4billion340%TextileYarn&Fabric$79million$250million220%AutoParts$151million$325million115%Fish$90billion$175million94%Airplanes$2.1billion$2.2billion4%Grain$49million$36million-27%Sources:U.S.InternationalTradeCommission,ChineseCustomsServiceA. AmericanrefinedcopperimportedfromMainlandChinain

33、creasedto$157billionin2003.B. AmericanairplanesexportedtoMainlandChinaincreasedby$2.2billionin2003.C. Comparedwith1999,AmericaexportedlessstilltoMainlandChinain2003.D. Comparedwith1999,alltheAmericanexportstoMainlandChinaincreasedexceptgrainin2003.48. Annualaveragenumberofnewfilesopenedpertrustee,Ca

34、nada,19922003A. Theyear2003seesthebiggestamountofnewfilesopenedpertrustee.B. Thereisadecreaseinnewfilesopeningfrom1996-1999.C. Therearemorenewfilesopenedintheyear2002thanintheyear2001.D. MorenewfilesareopenedmeansCanadiansaregettingricher.$413,000$591,000$200,000$596,000二EastJWestCentral:!CapitalReg

35、ion49. A.ThewestpartofCanadaspendsthemostamountofmoneyonthelanguageprogram.B. Thelessdevelopedregiontendstospentlessmoneyonthelanguageprogram.C. Thecapitalregionspendsthemostamountofmoneyonthelanguageprogrambecausepeopletherehavestrongerdrivetolearnlanguagesthanpeopleinotherregions.D. TheeastpartofC

36、anadaspendsmorethantwiceofthemoneyonthelanguageprogramthanthecentralpart.50. AverageDailyTrafficforIR270NORTHOUTERBELTWIDERNINGPROJECTSCOMPLETED-(1965-2005)200,000150,000100,00050,000197519801985199019952000200519651970A. Thereisasharperincreasebetweentheyears1990to1995thanbetweentheyears1980to1990.

37、B. Ingeneral,thereisanincreasingtrendinaveragedailytrafficfromtheyear1965totheyear2005.C. Theincreaseinpeople'sincomeledtoanincreaseinaveragedailytraffic.D. Theprojectwascompletedin2005.SectionEDirections:Readthefollowingtwopassages.Choosethebestanswerforeachstatementorquestionfromthefourchoices

38、markedA,B,CandD,andmarkthecorrespondingletterontheAnswerSheetwithasinglelinethrowthecenter.PassageOneMostproductsmustbecontainedbeforetheycanbemovedfromoneplacetoanother.Tofunctionsuccessfully,thepackagemustcontaintheproduct.Thiscontainmentfunctionofpackagingmakesahugecontributiontoprotectingtheenvi

39、ronment.Faultypackaging(orunderpackaging)canleadtospillagesandresultinmajorlossesandseriousdamage.Packagingplaysavitalroleinprotectingproductsastheygofromthemanufacturertotheconsumer.Packagingisdesignedtoensurethattheproductreachestheconsumeringoodcondition.Theproductisprotected: duringtransportandd

40、stribution; fromclimaticeffects(heatandcold,moisture,vapour,dryingatmospheres); fromhazardoussubstancesandcontaminants; frominfestation.Packagingcanalsoprovidesupplementaryproductprotection.Thismaybeachievedbyformsofcushioningsuchasshreddedpapers,sheetsofcorrugatedpaperboard(瓦楞紙板),foamedplasticorwra

41、ppings.Thermoformedplastictrays(forbiscuits)orinnerpaperboardpartitions(inacartonofwine)protectfragilegoods.Structuresthatresistdamagecanalsobecreatedbytightlyenclosingproductsinshrinkableorstretchablefilmsorintighterandsmallerbundlesofpaperboardandcorrugate.Packagingservesasashieldagainstinfectionb

42、ycontamination.Improvedstandardsofpublichealthandprocessingsanitation(衛(wèi)生設備)havecontributedtothereductionofinfectionaroundtheworld.Foodqualityandsafetyareguaranteedbytamperproofpackaging.Childproofclosuresonhouseholdchemicals/detergents,pharmaceuticalsandcareproductsaredevicesdevelopedbythepackagingi

43、ndustrytoprotectagainstmisuse.Foodproductsaresubjecttobiologicalspoilagecausedbythenormalenzyme(酶)-inducedageingandbymicrobiologicaldecompositioncausedbybacteria,yeasts(酵母)andmoulds.Packagingassistsinthepreservationoffoodsandcanreducetherateofspoilageanddecomposition.Packagingthereforecontributestof

44、oodsafety,qualityandnutrition.Packagingtechnologyhasmademajorcontributionstoadvancingfoodscienceandfoodsafetyandreductionoffoodspoilage.Apackagemustprotectwhatitsellsandsellwhatitprotects.Modernmethodsofconsumermarketingwouldfailwereitnotforthemessagescommunicatedonthepackage.Itisnotonlytheprimarypa

45、ckagethatmustcommunicate.Warehousesanddistributioncenterswouldbelessefficientifsecondaryandtertiarypackageslackedlabelsorcarriedincompletedetails.Wheninternationaltradeisinvolvedanddifferentlanguagesarespoken,theuseofunambiguous,readilyunderstoodsymbolsonthedistributionpackageisessential.Packagingpr

46、otectstheinterestsofconsumers.Theinformationcontainedonthepackagetellstheconsumerwhattheproductisandhowtouseit.Suchinformationincludes:productbrandnamesanddescriptions;manufacturersnameandaddress;quantity;use-bydates;directionsfrouse;storageanddisposal;andcautionaryoremergencyinformation.Foodpackagi

47、nglists:ingredients;newweightofthecontentsandthenumberofservings;methodsofpreparation;recipesandservingideas;andoftenthenutritionalbenefitsofthecontents.Muchofthisinformationisrequiredbylaw.Theprintedcodesonpackages(includingbarcodes)helpensurethecontroloftheflowofproductstotheconsumerduringbulk-dis

48、tribution.Informationincludes:quantity,price,inventorylevels,lotnumbers,distributionroutes,size,elapsedtimesincepackaging,color,andmerchandisingandpremiumdata.Theinformationprovidedonpackagingallowstheconsumertomakeinformeddecisionsontheproductspurchaseanduse.51. Themainideaofthispassagemaybeexpress

49、edas.A.therolesofpackagingB.thetypesofpackagingC.theimportanceofpackagingD.thedevelopmentofpackaging52. Accordingtothepassage,thecontaineroftheproductmaypreventtheproductfrom.A.improvingtheefficiencyB.reducingthecostC.pollutingtheenvironmentD.makingthedeliveryfast53. Packagingplaysgreatrolesinthefol

50、lowingthingsEXCEPT.A.ensuringthequalityoffoodB.guaranteeingthesafetyoffoodC.providingthevarietyoffoodD.reducingthespoilageoffood54. Apackagesellswhatitprotectsbecause.A. packagingwillinfluenceconsumersdecisionswiththeinformationitoffersB. differentlanguagesareprintedonthepackagesofproductsC. allpack

51、agescontaincompletesymbolsabouttheproductD. theprintedcodeoffersmuchconvenienceforthesellerstoselltheproducts55. Whichfunctionofpackagingisnotdiscussedinthepassage?A.Communicationfunction.B.Protectionfunction.C.Containmentfunction.D.Distributionfunction.PassageTwoYoumaystillbeusingpaperinvoicesanddo

52、ingsoforvariousreasons.Perhapsyoureunsureoftheviabilityofelectronicinvoicing?Ormaybeyoudon'ttrustcyberspace?Itmaybethatyou'reintimidatedbythechangeoverorfeelthatitwilltaketoomuchtimeandeffort?Thefactispaperlessinvoicingiseasy,convenientandinexpensive.Withelectronicinvoices,it'sestimatedt

53、hatacompanycansave80%ofthecostassociatedwithpaperbilling.Additionally,thosecompaniespurchasingproductsareabletosavemoneybypayingviatheNetwithoutanylatefeesandsavingmoneyonpostage,stationeryandenvelopes.Laborcostsarelessenedonbothsidesoftheexchange.However,ofthe18billioninvoicesgeneratedeachyearinEur

54、ope,mostarestillsubmittedonpaper.ForEUmembernations,therehasbeenaproblemofincorporatingValueAddedTax(VAT)ratesintoane-invoicethatcrossesnationalborders.Ifyou'retradingwithintheUK,thisisnotaproblem,butwhenconductingbusinessoutsidenativeenvironments,electronicinvoicescanbeproblematic.Overthepastfe

55、wyears,aftertheEUissuedthe"E-InvoiceDirective"(knownasDirective2001/115/EC)inJanuary2004,membernationshaveworkedtohelpsolvethisproblem.However,withlegislationvaryingfromcountrytocountrytherearestilldifficultiesinmakinge-invoicesVATcompliant.AllinvoicesmustbeVATcompliantasperthelawsofthelan

56、dofsupply.Despitethesechallengesontheimport/exportfront,youcanstillreadilycutdownonpaperworkbysubmittinge-invoiceswithintheUK.Anotherproblemyoumayfacehastodowithalackofstandardizationinusingelectronicinvoicing,whetherdealingwithintheUKoroutsideofitsboundaries.Therearenumerousstandardsthatareavailabl

57、etobusinesses,includingthosethatstartwiththepurchaserandthosethatareinitiatedbythesupplier.Inordertouseane-invoicesystem,you'llneedtodeterminewhattypeofstructurebestmeetsyourbillingneeds.Evenwhenyouhavedecidedtouseelectronicinvoicing,therewillbeaperiodoftrainingandadjustmentwhetheryouroperationissmall,mediumorlarge.Nomatterhowsimplethesystem,you'llfindthatemployeeswillbeconfusedattimes.Thisisespeciallytrueifyourformersystemhasbeenusedforalongperiodoftime.Also,eveninthiscyber-age,manyofusstillfindcomfortinhavingpaperinourhands.Inactualuseofelectronicinv