Unit 5 at the hotel

1、Unit 5At the Hotel!At the Hotel!Look at the picture and discuss1. Where are they?2. Who are they?3. What are they doing?You will be able to:1. help guests book rooms.2. help guests check in and out.3. use the passive voice.1Warming up3Reading and Writing5Language in Use10My Progress Check8Around the

2、 World4Grammar 6Skill Practice7Pronunciation Exercise9For Better PerformanceContents2Listening and SpeakingListen and fill in the card. 聽錄音，然后填寫登記卡。book a roomWarming upKey Sentences1. Id like to check in / out. My name is2. Youve booked a single / double room.3. Heres the bill / receipt, sir.2doubl

3、esinglecheck in 14BrownRobertKey sentencesClerk: This is. Hotel. Can I help you?Clerk: What kind of room would you like, single or double?Clerk: When would you like to check in/out?Clerk: That will be .a day, including breakfast.Clerk: And your name please?Clerk: Can you spell it? Guest: Id like to

4、book a room for .Guest: Guest: OnGuest: Thats fine.Guest: Guest: SmithMike16Listen and match. 聽錄音并連線。Warming up1gift shopfront deskmeeting roomguest roombargymLook and sayformID cardpassportVisa cardCard keyreceiptListening and SpeakingLearn these words and expressions. 學(xué)習(xí)這些詞語(yǔ)。passportexactlyfill in

5、check outbeginbillVisa cardreceipt1Mr. BeanCheck in at the hotelListening and SpeakingListen and choose. 聽錄音，然后選擇正確答案（不唯一）。2Hello. May I help you?Hi. Id like to check in, please. Myname is Robert Brown. Heres mypassport.Oh, yes, youve booked a single roomfor four nights?Exactly.Could you fill in the

6、 form, please?Sure.Thank you. Your room is 1830 andhere is the card key. Enjoy your stay.Thanks.Clerk:Brown:Clerk:Brown:Clerk:Brown:Clerk:Brown:Listening and SpeakingLanguage Tips: 一般預(yù)訂房間時(shí)要說(shuō)明房間的種類，如 single room, double room, standard room（標(biāo)準(zhǔn)客房），suite（套房）和 deluxe room（豪華套房）等。外國(guó)客人退房時(shí)常用信用卡（credit card）

7、結(jié)賬。常見的信用卡有Visa, MasterCard, American Express, Union Pay 等。2.What does the clerk need to do?Fill in the form.Show his passport.Pay the bill.Check the name.Show the bill.Give him the card key.1. What does Mr Brown need to do to check in? Group work1. Role play. (角色扮演讀對(duì)話）2. 總結(jié)check in的句型，兩個(gè)總結(jié)Clerk的對(duì)話內(nèi)容

8、，兩人總結(jié)Guest的對(duì)話內(nèi)容Check inClerk：Guest：Hello, May I help you? Youve booked . for . Could you fill in the form, please? Thank you. Your room is . And Heres the (card) key. Enjoy your stay.Id like to check in, please. My name is. Heres my passport/ID card.Exactly/Yes. Sure/ Ok. Thanks. vListening and Spea

9、kingGood morning. Id like to check out. Room 1830.One moment, please. Room 1830. Mr Robert Brown. Four nights. Beginning on 14 April.Thats right.Heres the bill, sir.OK. Here is my Visa card.Thank you, sir. Heres your card and receipt. Have a nice day!Thank you. Bye.(On the morning of 18 April)Clerk:

10、Brown:Clerk:Brown:Clerk:Brown:Brown:Listening and Speaking4.What does the clerk need to do?Show his passport.Pay the bill.Say the room number.Show the bill.Keep the passport.Give him the receipt.3. What does Mr Brown need to do to check out? Group work1. Role play. (角色扮演讀對(duì)話）2. 總結(jié)check out的句型，兩個(gè)總結(jié)Cle

11、rk的對(duì)話內(nèi)容，兩人總結(jié)Guest的對(duì)話內(nèi)容Check outClerk：Guest：One moment, please. Room., Beginning on.Heres the bill, Sir. Thank you. Heres your card and receipt. Have a nice day. I d like to check out. Room. Thats right. Ok, heres my Visa card. Thanks. Listening and SpeakingLearn the words and expressions and then co

12、mplete the dialogues.學(xué)習(xí)這些詞語(yǔ)，然后用其正確形式填空。3fill inbeginbillcheck in1.May I help you, sir? Yes, Id like to _. Could you _ the form here, please? Sure.2. Four nights. _ on 14 April. Thats right. Here is the _, sir. Thank you.check infill inBeginningbillhomework1. Make a dialogue about check-in or check-o

13、ut, and then role-play it.設(shè)計(jì)一個(gè)入住或退房的對(duì)話并表演出來(lái)。2. 以小組為單位收集不同星級(jí)酒店的標(biāo)準(zhǔn)以及其配套設(shè)施的英語(yǔ)表達(dá)。一星級(jí)酒店一星級(jí)酒店設(shè)備簡(jiǎn)單，具備食、宿兩個(gè)最基本的功能，能滿足客人最簡(jiǎn)單的旅行需要。二星級(jí)酒店二星級(jí)酒店設(shè)備一般，除具備客房、餐廳等基本設(shè)備外，還有賣品部、郵電、理發(fā)等綜合服務(wù)設(shè)施，服務(wù)質(zhì)量較好，屬于一般旅行等級(jí)。三星級(jí)酒店三星級(jí)酒店設(shè)備齊全，不僅提供食宿，還有會(huì)議室、游藝廳、酒吧間、咖啡廳、美容室等綜合設(shè)施。這種屬于中等水平的飯店在國(guó)際上最受歡迎，數(shù)量較多。四星級(jí)酒店四星級(jí)酒店設(shè)備豪華，綜合服務(wù)設(shè)施完善，服務(wù)項(xiàng)目多，服務(wù)質(zhì)量?jī)?yōu)良，室內(nèi)環(huán)境

14、藝術(shù)，提供優(yōu)質(zhì)服務(wù)。客人不僅能夠得到高級(jí)的物質(zhì)享受，也能得到很好的精神享受。A five-star hotel五星級(jí)酒店五星級(jí)酒店這是旅游酒店的最高等級(jí)。設(shè)備十分豪華，設(shè)施更加完善，除了房間設(shè)施豪華外，服務(wù)設(shè)施齊全。各種各樣的餐廳，較大規(guī)模的宴會(huì)廳、會(huì)議廳、綜合服務(wù)比較齊全。是社會(huì)、會(huì)議、娛樂、購(gòu)物、消遣、保健等活動(dòng)中心。Lets reviewbarguest roommeeting roomgift shopgymfront desklaundrytelevisionInternet accessChinese foodair conditioningfridgeWestern foodRe

15、ading and WritingRead the words and expressions. 讀以下詞語(yǔ)。你認(rèn)識(shí)哪幾個(gè)？pleasedwithinwalking distanceair conditioningroom serviceprovideavailableat your service1Reading and Writing5Read the dialogues. Guess where they take place and then actthem out. 讀這些對(duì)話。猜一猜它們發(fā)生在哪里，然后表演出來(lái)。Can I help you?Yes. Id like a cup o

16、f coffee.One moment, please.May I help you?Yes. I want to have a swim.OK. This way please.What can I do for you, sir?I need my shirt washed.OK. Can you fill in the laundry list, please?123Reading and WritingRead the text with these questions in mind. 帶著問題讀課文。1. How far is it from Tianshan Hotel to t

17、he downtown area?2. What services does the hotel provide?WELCOME TO TIANSHAN HOTELTianshan Hotel is a four-star hotel and its close to the centre of the city. Its within walking distance to the downtown area.Accommodation There are 150 standard rooms and 59 single rooms, all with television, Interne

18、t access, fridge and air conditioning.Dining Service Both Chinese and Western foods are served and room service will be provided at your request.Bar You can enjoy a cup of coffee or your favourite drink in the bar, which is open 24 hours a day.Laundry If you have any laundry, just dial 1401.Laundry

19、service is available from 7:00 am to 10:00 pm. We are pleased to be at your service.2a. How far is it from Tianshan Hotel to the downtown area?b. How many rooms are there in Tianshan Hotel?c. What will you eat in Tianshan Hotel, Chinese or Western Food?d. When is the bar open?e. Whats the laundrys t

20、elephone number?f. When is the laundry open?Read and answerIts within walking distance to the downtown area.Therere 150 standard rooms and 59 single rooms.Both Its open 24 hours a day.1410. Its open from 7 am to 10 pm.Reading and Writing3Fill in the blanks with the words and expression.用下面詞語(yǔ)的正確形式填空。

21、serveavailablebaropen1. Does Tianshan Hotel _ Western food? Yes. Both Chinese and Western foods are _ here.2. Is the health club close to the city centre? Yes, its _.3. Does the hotel have a _? Yes, its _ 24 hours a day.serveavailablewithin walking distancebarMatch paragraphs 2-5 with the pictures.

22、將第2段至第5段與相應(yīng)的圖片匹配。4within walking distanceopenconclusion地點(diǎn):設(shè)施:服務(wù)項(xiàng)目:小組討論，總結(jié)出如下內(nèi)容：小組討論，總結(jié)出如下內(nèi)容：In downtown areatelevision, fridge,air conditioning,Internet accessrestaurants, bars, laundry, room serviceGrammarLanguage in UseComplete the sentences with the correct verb forms.選擇正確的動(dòng)詞形式完成句子。1. My car _ be

23、hind the hotel every day. (parks / is parked)2. Is English _ in many countries around the world? (speak / spoken)3. Every student _ a new notebook. (gives / is given)4. The card key _ to the front desk yesterday. (returned / was returned)5. The bill _ in cash tomorrow. (will pay / will be paid)6. Th

24、is hotel _ last year. (built / was built)is parkedspokenis givenwas returnedwill be paidwas builtSkill PracticeListen to the dialogues and then fill in the missing information.聽錄音，然后將對(duì)話中的信息填入表內(nèi)。1. A: Garden Hotel. Can I help you? B: Yes. Well have a meeting here. How many rooms do you have? A: We ha

25、ve 150 rooms.2. A: Hello. May I help you? B: Yes. Wheres the health club? A: Its on the 3rd floor.13. A: Hotel bar. Can I help you? B: Is it closing time already? A: No. It is open 24 hours a day.Number of roomsBaron the 3rd floorHealth Club150open 24 hours a daySkill PracticeMatch the expressions a

26、nd responses. Then make a dialogue with them. 匹配句子，然后用其設(shè)計(jì)一個(gè)對(duì)話。21. May I help you?2. OK. Whats your room number, please?3. Let me see Yes, a single room. Four nights.4. Heres the bill, sir.5. Thank you, sir. Heres your card and receipt.a. Room 1830.b. Thank you. Bye.c. Id like to check out now.d. Tha

27、ts right.e. OK. Here is my Visa card.Pronunciation ExerciseListen and repeat. 聽錄音，然后跟讀。checklunchchaircheapteachwhichjuicefridgevegetablejoinsuggestbridge1. Tall trees catch much wind. 樹大招風(fēng)。樹大招風(fēng)。2. A little knowledge is a dangerous thing. 一知半解，自欺欺人。一知半解，自欺欺人。/ t / d / Around the World1. Where was th

28、e first motel built?2. Why do many people prefer motel to hotel?The first motel was built in California,the USA. The name “motel” comes from“motor hotel”. Motels mainly serve guestswho are motoring, that is, on long carjourneys. Therefore, they are nearly alwayslocated at the side of main roads so d

29、riverscan find them easily.Motels are generally functional ratherthan beautiful because people only use themto sleep. Motel rooms, therefore, are usuallycheaper than hotel rooms. But people areable to have a shower, watch TV and make acup of tea or coffee. Now motels are becomingpopular in some othe

30、r countries, too.Language Tips:I stayed in a really old motel last night. They sent me a wake-up letter.1.Where was the first motel built?2. What kind of guests do the motel serve?3. What does the name of Motel come from?4. Why do many people prefer motel to hotel?5. What services does the motel pro

31、vide? 1. Where was the first motel built?2. Why do many people prefer motel to hotel?Around the WorldThe first motel was built in California, the USA.Motels are generally functional and motel rooms usually cheaper than hotel rooms.3. What kind of guests do the motel serve?4. What does the name of Mo

32、tel come from?Around the WorldThe guests who are motoring.Motor Hotel.5. What services does the motel provide?Have a shower, watch TV and make a cup of coffee or tea. For Better PerformanceHelp the guests find suitable hotels.讀下面的信息，幫助客人找到適合自己的賓館，并說(shuō)出原因。Tianshan HotelIn downtown area;television, hot

33、water,air conditioning,Internet access;Business Centre and shops,restaurants, bars,swimming pool, gym,laundry, room servicePrice: 600 yuan / doubleroom / per nightYouth HotelGuesthouse;30 minutes drive to the citycentre;television, hot waterPrice: 90 yuan / double room /per night; 20 yuan / per bed

34、ina shared four-bed room1For Better PerformanceGarden HotelIn scenic area;television, hot water,air conditioning;Chinese restaurant; laundry,child carePrice: 360 yuan / doubleroom / per nightNow read the information of the guests.A: a family (father, mother and two small children) on holidayB: two s

35、tudents on travel in summer vacationC: a foreign businessman on a business tripLearning Tips:快速查找信息最好的方法是查讀（scanning）。）。它是一種快速瀏覽的閱讀技巧，側(cè)重對(duì)所需信息的快速定位，而不是獲取全文意思。For Better PerformanceRead the email of a guest to his friend. 讀一封酒店顧客寫給朋友的電子郵件。Subject: Great hotelFrom: DTime: 22:09 pm, 28 Sept. 2010To: BHi

36、 Bob,Its midnight and I just thought Id drop you a few lines. Im in theHoliday Inn, Beijing. Ive been here for four days now. Its very nicemodern facilities and good service. My room is quite big and comfortable. Best of all, the Internet is really fastjust what I need!Ive just had a swim in the hotel pool, which is open 24 hours a day