智慧樹知到《商務(wù)英語視聽說》章節(jié)測試答案

1、智慧樹知到商務(wù)英語視聽說章節(jié)測試答案第一章1、How many chapters are included in the course?A:12B:15C:16D:18正確答案：162、This course aims to develop students proficiency in the use of English knowledge and skills in a wide range of business environments.A:對B:錯正確答案：對3、This course is designated for undergraduate English majors.A

2、:對B:錯正確答案：錯第二章1、What are the basic elements in a resume?A:ones personal information, educational background, job intention, relevant skills and qualifications, relevant experiences, achievements and rewards and so onB:ones personal information, educational background, relevant skills and qualificati

3、onsC:ones name, age, gender, telephoneD:ones relevant skills and qualifications, relevant experiences, relevant achievements and rewards and so on正確答案：ones personal information, educational background, job intention, relevant skills and qualifications, relevant experiences, achievements and rewards

4、and so on2、Which of the following should NOT be highlighted in your self-introduction?A:your personal achievementsB:your abilitiesC:your hobbiesD:your relevant experiences正確答案：your hobbies3、In the mode of “STAR”, the letter”S” stands for _.A:SituationB:SuccessC:StudyD:Standard正確答案：Situation4、When yo

5、u are asked “why do you apply for this post?” in the job interview, the interviewer is actually asking about _.A: your anti-stress abilityB:your self-awarenessC:your team spiritD:your career planning正確答案：your career planning5、Which of the following should you do in the job interview?A:We should wear

6、 heavy make-up to make ourselves even more attractive.B:We should know about the company or post applied as much as possible.C:We should go together with our parents or our friends to help ourselves calm down.D:We should try to be friendly enough to ask the interviewer some personal questions.正確答案：W

7、e should know about the company or post applied as much as possible.6、In the mode of “STAR”, the letter “A” stands for _.A:ActionsB:AchievementsC:AbilitiesD:Activities正確答案：Actions7、 Which of the following is NOT a frequently-asked question in the job interview?A:Why do you apply for this post?B:How

8、does your boss evaluate you?C:Would you please talk about your strengths and weaknesses?D:What are your hobbies?正確答案：What are your hobbies?8、During the job interview, we can ask the interviewer directly our future salary or promotion since we are really interested in it.A:對B:錯正確答案：錯9、Dont speak with

9、 too much facial expression and too many gestures in the job interview.A:對B:錯正確答案：對10、Use some secular, free language instead of formal language to introduce yourself.A:對B:錯正確答案：錯第三章1、If the ownership of the companies is not open to the public, we call them closely held companies.A:對B:錯正確答案：A2、Subsi

10、diary refers to a company that is owned or controlled by another larger company, i.e. parent company.A:對B:錯正確答案：A3、A company structure chart will show the jobs, listed by job title, the reporting structure, and company management.A:對B:錯正確答案：A4、A job title is a term that describes in a few words or l

11、ess the position held by an employee.A:對B:錯正確答案：A5、Financial department is responsible for delivering goods to the customers.A:對B:錯正確答案：B6、Human Resources Managers are responsible for cultivating, training, retaining, and compensating human talent.A:對B:錯正確答案：A7、“2Ls” refer to Language competence and

12、 Learning competence.A:對B:錯正確答案：A8、“4Cs” refer to Critical thinking competence, Creative competence, Cultural competence and Collaborative competence.A:對B:錯正確答案：A9、The following statements are usually related to cultural competence except_.A:Works effectively with people from all backgrounds.B:Treat

13、s all people with dignity and respect.C:Examines own biases and behaviors to avoid stereotypical responses.D:Discriminates against some individual or group.正確答案：D10、The following statements are usually related to collaborative competence except_.A:Works collaboratively with colleagues to achieve org

14、anizational goals.B:Places team agenda before personal agenda.C:Shows respect for and understanding of diverse points of view.D:Is not willing to learn from others正確答案：D第四章1、You can make your business call _.A:during the rest timeB:during the dinner timeC:during the holidaysD:during the working hour

15、s正確答案：D2、When answering the phone, you should not say: “_.”A:Who are you?B:Whos that?C:Who is speaking, please?D:Where are you calling from?正確答案：A3、When taking a message in a business call, the caller should leave some basic information except _.A:the nameB:the company where he / she is fromC:the pu

16、rpose of the callD:the company where he / she called正確答案：D4、When making a call, sometimes there will be something wrong with the phone or telephone line. Which of the following expressions is not right when expressing the problems?A:Ive tried to get through several times but its always engaged.B:Sor

17、ry, we were cut off.C:The phone is in order.D:She has changed her telephone number.正確答案：C5、When asking for someone during the business call, you should not say: “_.”A:Is someboby in?B:Could I speak to someone in the Sales Department, please?C: Please connect me with the Export Department.D:Hello, is

18、 Jack in the office?正確答案：A6、 When making a call, sometimes there will be something wrong with the phone or telephone line. At this moment, you can NOT say:A:Ive tried to get through several times but its always engaged.B:Sorry, we were cut off.C:The phone is out of order.D:Would you like to leave a

19、message?正確答案：D7、You should try to speak as loud as possible on the phone so as to make yourself heard clearly.A:對B:錯正確答案：B8、In business calls if the person you want is not available, try to leave a message as detailed as possible.A:對B:錯正確答案：B9、Usually a business call should not be longer than 3 minu

20、tes.A:對B:錯正確答案：10、During the business call we should stick to the subject and do not allow the conversation to drag out with meaningless chatter.A:對B:錯正確答案：A第五章1、Contact can be as simple as sending everyone a friendly reminder through office e-mail, phone calls, or a post card reminder through the m

21、ail.A:對B:錯正確答案：A2、As a chairperson, before holding a meeting, you should also decide who should attend and what the purpose of the meeting is.A:對B:錯正確答案：A3、It is ok that you begin a meeting five to seven minutes after it was scheduled.A:對B:錯正確答案：B4、It is not necessary to stick to the agenda during t

22、he meeting.A:對B:錯正確答案：B5、We should respect different views during the meeting.A:對B:錯正確答案：A6、A well-planned agenda, posted ground rules, and using a bin can help meeting run effectively.A:對B:錯正確答案：A7、The relaxing atmosphere is not good for the meeting to be productive.A:對B:錯正確答案：B8、You neednt use a c

23、onsistent format when taking minutes.A:對B:錯正確答案：B9、You should list all outcomes in the minute.A:對B:錯正確答案：B10、A well-planned agenda, posted ground rules, using a bin and _ are the four most important keys to running the effective meetings.A:a minuteB: summaryC:an introductionD:the meeting leader正確答案：

24、B第六章1、If your business trip is not necessary, it can be replaced by some alternatives.A:對B:錯正確答案：A2、Making a positive and honest declaration can help you free from security check.A:對B:錯正確答案：B3、Every country has specific regulations on the items to be carried in and out of the country.A:對B:錯正確答案：A4、I

25、f its your first time to enter a country, youd better know the relevant rules of declaration in advance.A:對B:錯正確答案：A5、The receptionist should introduce the executive to the visitor first.A:對B:錯正確答案：B6、If the meeting cannot be satisfies, the receptionist should always explain the real reason to the v

26、isitor.A:對B:錯正確答案：B7、The receptionist should keep a register which includes date, time, name and the firm the visitor comes to.A:對B:錯正確答案：B8、You should start the business talk with your business partner immediately after meeting him.A:對B:錯正確答案：B9、The following can help you plan an efficient business

27、 trip except _.A:Delegate the arrangement.B:Minimize your itinerary.C:Be informed.D:Copy your schedule.正確答案：B10、“Id like to choose a hospitable hotel located in the city center, which should be equipped with business center and swimming pool.” In this requirement for room, which aspect is not mentio

28、ned?A:atmosphereB:locationC:servicesD:facilities正確答案：C第七章1、A company presentation refers to a prepared speech given on behalf of listeners own company for marketing and other certain purposes.A:對B:錯正確答案：B2、If the basic elements are covered in a company presentation, it definitely means this presenta

29、tion is an effective one.A:對B:錯正確答案：B3、In a company presentation, the speaker should make the content well-organized, clearly identify the main points and supporting points.A:對B:錯正確答案：A4、Nonlinguistic techniques mean body language and eye contact.A:對B:錯正確答案：A5、In the main body of a company presentat

30、ion , company profile, location, key personnel, market application areas should be covered.A:對B:錯正確答案：A6、In a company presentation, some technical support especially slides, flip charts, PPTs are very important.A:對B:錯正確答案：A7、The presenter is supposed to deliver the presentation as soon as possible.A

31、:對B:錯正確答案：B8、When companys performance should be involved, some vivid verbs, the line, bar, pie graphs are the most favorable options.A:對B:錯正確答案：A9、The basic elements of a company presentation contain _.A: greeting and self-introductionB:subjectC:main bodyD:Q & A session正確答案：ABCD10、What are the

32、preparations before a company presentation?A:Making a draftB: Doing brief notesC:Doing oral practiceD:Finding some pictures正確答案：ABC第八章1、Product presentation may be given to the investors to attract additional funding.A:對B:錯正確答案：A2、A complete product presentation should include all 6 parts: introduct

33、ion, outline, body, summary, conclusion, question and answer session.A:對B:錯正確答案：B3、Its advisable to state the outline at the beginning when giving a product presentation.A:對B:錯正確答案：A4、Using pictures and visual aids can help to attract the audiences attention when giving a product presentation.A:對B:錯

34、正確答案：A5、You may give a fluent product presentation without practice ahead of time.A:對B:錯正確答案：B6、Body language can help to leave a deep impression on the audience.A:對B:錯正確答案：A7、A good product presentation should be kept short, simple, engaging and real.A:對B:錯正確答案：A8、When using PowerPoint slides, you

35、should try to limit slides to one every minute.A:對B:錯正確答案：A9、Keep your product presentation simple. Here “simple” means _A:organizedB:shortC:clearD:interactive正確答案：A10、When giving a product presentation, you can use the following non-verbal communication skills: _.A:eye contactB:smileC:moving around

36、D:confident voice正確答案：ABCD第九章1、An annual report is an in-depth and comprehensive overview of a business or an organizations key moments and metrics from the previous year.A:對B:錯正確答案：A2、For closely held companies, periodic financial reports are required by law.A:對B:錯正確答案：B3、The balance sheet provides

37、 a snapshot of the firms assets and liabilities.A:對B:錯正確答案：A4、There are three Elements in balance sheet, namely assets, liabilities and owners equity.A:對B:錯正確答案：A5、Assets= liabilities + owners equityA:對B:錯正確答案：A6、Too much debt in the capital structure can pose a risk during rough periods in the econ

38、omy, too little debt might be a sign that too little leverage is being used possibly limiting the companys ability to grow as quickly as their competitors.A:對B:錯正確答案：A7、A business presentation is typically carried out using audio/visual presentation material, such as projectors and statistical docum

39、ents created with presentation software.A:對B:錯正確答案：A8、A good presentation can help a professional, or a business stand out from the competition, connect with new clients and make an impression on industry leadersA:對B:錯正確答案：A9、Typical annual reports will include some basic reports and statements exce

40、pt _.A:Chairmans StatementB:Financial StatementsC:New Business ReportsD:Complete list of Board of Supervisors.正確答案：D10、The following statements are usually related to improving presentation skills except _.A:quick preparationB:self-confidenceC:connecting with the audienceD:effectively utilizing visu

41、al aids正確答案：A第十章1、Exhibitors usually sell more products at trade fairs than sales calls.A:對B:錯正確答案：B2、It takes a comparatively short amount of time to reach the customers at trade fairs.A:對B:錯正確答案：A3、Everyone who visits your display knows the detail of your product or service.A:對B:錯正確答案：B4、The most

42、valuable thing a trade fair provides is opportunity for future communicationA:對B:錯正確答案：A5、Before sending your booth staffers, you need to consider the weather of the place where the trade show is held.A:對B:錯正確答案：B6、Asking the non-competing exhibitors about the previous trade fairs is a good way to f

43、ind the best fairs to attend.A:對B:錯正確答案：A7、The key to find the best trade fairs lies in finding the ones that pull in the most decision makers for your industry.A:對B:錯正確答案：A8、Offering food the attendees is an excellent idea.A:對B:錯正確答案：B9、 Directions: Choose the right things from the information box

44、below for a seller/buyer to do at a trade fair. Pay attention, there are some things neither side should do.The seller:_A:acknowledge the presence of visitors.B: take a seat.C:accept the greeting.D:get a brochure or sample without making a connection.E:Thank the booth attendants.F:Ask specific quest

45、ions.正確答案：AF10、Directions: Choose the right things from the information box below for a seller/buyer to do at a trade fair. Pay attention, there are some things neither side should do.The buyer:_A:acknowledge the presence of visitors.B:take a seatC:accept the greeting.D:get a brochure or sample with

46、out making a connectionE:Thank the booth attendants.正確答案：第十一章1、Inquiries are usually made by sellers in international trade.A:對B:錯正確答案：B2、In response to an inquiry, a quotation may be sent.A:對B:錯正確答案：A3、In reply to an inquiry, you can provide more than what are asked for.A:對B:錯正確答案：A4、There is no ne

47、ed to reply if you have no interest in the inquiry.A:對B:錯正確答案：B5、A quotation is an indication of price without obligation.A:對B:錯正確答案：A6、In making a firm offer, clear, complete and final trade terms are not necessary.A:對B:錯正確答案：B7、An offer may either be firm or soft.A:對B:錯正確答案：A8、A soft offer is an o

48、ffer without engagement, so it is non-firm offer.A:對B:錯正確答案：A9、An inquiry is a request for information regarding the supply of certain goods.A:對B:錯正確答案：A10、A counter-offer is virtually a partial rejection of the original offer.A:對B:錯正確答案：A第十二章1、It is important to go to a negotiation having done your

49、 research.A:對B:錯正確答案：A2、We should build trust with the other party, since trust will aid communication.A:對B:錯正確答案：A3、A firm offer is not binding on the seller.A:對B:錯正確答案：B4、Generally speaking, further orders will follow if the trial order proves satisfactory to both parties.A:對B:錯正確答案：A5、In business

50、 letters, the handwritten signature is below the complimentary close.A:對B:錯正確答案：A6、In a business letter, the salutation goes above the inside address.A:對B:錯正確答案：B7、The body part of a business letter usually begins with reference to the previous letter received.A:對B:錯正確答案：A8、In the general trading pr

51、ocess, usually the seller makes an inquiry.A:對B:錯正確答案：B9、An order contains the following items except_.A:name and article numberB:quality and quantityC:delivery and packingD: a firm offer正確答案：D10、The following phases are usually involved in a negotiation process except_.A:reaching an agreementB:bargain and compromisingC:delivering the goodsD:presenting ones proposition正確答案：C第十三章1、In payment in advance method, the importer makes full payment to the supplier before the shipment of goods