淺析辦公室人員的管理技能和技巧

1、淺析辦公室人員的管理技能和技巧鹽行業(yè)企業(yè)的體制改革已勢在必行，在當(dāng)今競爭激烈的市場中，鹽行業(yè)企業(yè)要獲得生存和發(fā)展，作為企業(yè)領(lǐng)導(dǎo)的參謀和助手的辦公室人員，掌握科學(xué)的管理藝術(shù)，增強辦公室作為單位工作運轉(zhuǎn)的軸心作用，加快企業(yè)的快速發(fā)展、提高工作效率等方面起著很大的作用。一、依據(jù)企業(yè)規(guī)章制度，以身作則、照章辦事俗話說：“沒有規(guī)矩、不成方圓”，企業(yè)依據(jù)國家法律法規(guī)及結(jié)合企業(yè)運行的實際，制定出切實可行的規(guī)章制度，是企業(yè)建立正常的工作秩序、提高工作效率必不可少的制度保障和工作措施。辦公室人員首先要做到身體力行，帶頭以身作則，遵守企業(yè)的規(guī)章制度，協(xié)助領(lǐng)導(dǎo)嚴(yán)抓工作紀(jì)律和制度的落實，關(guān)鍵是要執(zhí)行有力。使得企業(yè)在經(jīng)

2、營管理中做到事有人辦、物有人管、活有人干、各司其職、忙而不亂。其次辦公室管理人員要公平、公正地執(zhí)行制度，在制度的執(zhí)行和使用上要做到人人平等，杜絕“有臉者不服鈐束，無臉者不能上進”的現(xiàn)象，特別是要在用人機制上形成能者上而庸者下的良好的企業(yè)氛圍。二、熟練掌握溝通、協(xié)調(diào)技能和技巧作為辦公室人員要熟練掌握與領(lǐng)導(dǎo)及同事的溝通協(xié)調(diào)技能和技巧，構(gòu)建和諧關(guān)系，能夠主動與同事分享自己的信息與觀點，有助于提高團隊的凝聚力和自身的人格魅力。辦公室是一個單位工作運轉(zhuǎn)的軸心，是領(lǐng)導(dǎo)聯(lián)系各方面的紐帶，是上下級溝通的橋梁，起著平衡各方關(guān)系、協(xié)調(diào)各方工作、化解各種矛盾的作用。辦公室人員必須加強政治理論知識、規(guī)章制度和各種業(yè)務(wù)

3、技能的學(xué)習(xí)，不斷提高理論水平、思想覺悟和辦事能力，熟練掌握溝通協(xié)調(diào)的技能和技巧。做到思想敏捷、處驚不慌、沉著應(yīng)對、正確銜接，既不將復(fù)雜的問題簡單化，更不將簡單的問題復(fù)雜化，實事求是地科學(xué)有效地處理好各種關(guān)系，為企業(yè)工作的順利開展奠定堅實的基礎(chǔ)。三、善于“推功攬過”的技巧在企業(yè)的員工中，每個人的文化知識和精神素質(zhì)參差不齊，每個人的人生觀、價值觀以及對功過得失的訴求不盡相同。如何凝聚人心、團結(jié)同事，這些都要求辦公室人員善于站在大局的高度，有原則地掌握“推功攬過”的技巧。這里的“推功”就是把工作上的功勞和成績歸集給大家，“攬過”就是在不違背原則、不違反國家法律法規(guī)、企業(yè)制度的前提下辦公室人員負(fù)起責(zé)任

4、，緊緊圍繞企業(yè)的生存和發(fā)展的大局，科學(xué)地處理、應(yīng)對工作中可能出現(xiàn)的各種矛盾。如何善于“推功攬過”，要求辦公室人員在工作和生活中要務(wù)實，不搞形式主義，不做表面文章，不欺上瞞下，不應(yīng)付差事，不敷衍了事，兢兢業(yè)業(yè)、扎扎實實做好各項工作。辦公室人員處于領(lǐng)導(dǎo)和員工之間，在工作中難免受到一些委屈，辦公室人員必須有“宰相肚里能撐船”的氣度，能容天下難容之事，以寬廣的胸懷，豁達的氣度，以高超的技能和技巧做好每項工作和化解各種矛盾。辦公室人員要經(jīng)常掂掂肩上工作的份量，牢記自己的使命，珍惜崗位，盡職盡責(zé)搞好工作，擺正自己的位置，要處理好公與私、名與利、奉獻與獲取的關(guān)系。辦公室人員要以高尚的人格力量影響同事搞好工作

5、，以高超的工作藝術(shù)扮演好參謀助手角色，依法依紀(jì)履行好自己的職責(zé)，為企業(yè)的生存和發(fā)展做出應(yīng)有的貢獻。qcwa3ptgz7r4i30ka1dkaghn3xtkknbycudxqa7fhyi2chhi92tgkqcwa3ptgshls50clmtwn60eo8wgqv7xav2ohum32wgeauwydiawgmer4i30ka1dkaghn3xtkknbycudxqa7fhyi2chhi92tgkqcwa3ptgz7r4i30ka1dkagtgkqcwa3p tgz7r4i30ka1dkaghn3xtkknbycudxqa7fhyi2chhi92tgkqcwa3ptgshls50clmtwn60

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