BEC中級(jí)真題第二輯答案和聽力原文

1、BEC中級(jí)真題（第二輯）答案及聽力原文TeSt 1Readi ngPart 11C2A3B4D5A7CPart 28D9C10E11B12FPart 313D14A15C16BPart 419B 20 A21 D22 A23 C24 C 25 D26 A27 B 28 C29 D 30 B31 C 32 B33 BPart534 ITSELF40 CORRECT45 CORRECTPart 1To: P. JOneS35 IN36CORRECT41 THOSE38 SEEN42 FOR 43 WITH39 FROM44 THATWritingFrom:LUiSa GambOnDate:21 N

2、OVember 2002Subject:Late nessMr JOneSjI have nOtiCed that you Often arr ive late for work, especial ly On MOnday mornings AS your COI leaglleS are Starting to COmPlain abollt that, you UnderStand that Unless t his habit changes, IWill t ake di sc ip I inary action agai nst you. COme and See me tomOr

3、rOW at 9 a.m. in my OffiCe Thank youBand 5Al I COntent POintS are COVereCI, USing natural SOUnding language and a COnSiStent ly appropr iate tone.Part 2RePOrt On Customer COmP I a intsINTRODUCTIONThiS report has the PUrPOSe Of Presenting the reasons for Customer COmPlaints in 2002.FIELDINGSThe Custo

4、mer COmP I a/nts rece i Ved in 2002 Were 300 inJanUary Then they i ncreasedto 540 in February because Of the COmPUter Systems The reasOnS breakdown.for COmP I a i nts from JanUary to MarCh Were analysed:In MarCh they fell to 230 because an improved OrderSyStem WaS introduced.fi rstly the COmPanv rec

5、eived COmPla ints for i ncorrect OrderS de livered TheSe errors Were fewer inMarCh SeCO nd ly the time t ake n to del i ver i S too high but the COmPa ny has Pla nned to recruit newage nts.Final ly Customers COmPlain for the POOr PrOdUCt qua I ity. In Order to SOIVe this PrOblem more quaI ity Contro

6、ls are making CONCLUSIONSAt the moment a I I Customers arent Satisfied but many measures have bee n taken to improve the i r Sat iSfaCt i on.Band 4There i s a sa tisfac tory ran ge Of S true tures, With SOme errors, butt hese do no t impede Understanding.The COntent POints are adequately covered, an

7、d the reg ister is appropr iate The information is genera I lyWei I organised，USing headings and Other di SCOUrSe markers ListeningPart 11 JAYE2. CUSTOMER SERVICES3. OFFICE ASSISTANT4.4. EUROPE HoL I DAYS5. BUSINESS CARDSPart 213 E14B15G16F17 A 18C 19G21 E22.BPart323 B24B25 C26 A27 C28 B29A30 C20 H6

8、.MARKETING EXECUTIVES8(THE) (COMPANY) EOGO9INFORMATION PACK10.PARK HOTEL11.FRONT GATE12.NEW DESIGNSTaPeSCr iptLiStuning TeSt 1ThiS is lhe BUSineSS Engl ish Certi ficate Vantage 2, L isterling TeSt 1.Part One. OUeStiOnS 1 to 12.YOU Wi/hear three telephone COnVerSatiOnS Or tQessages iVr ite One Or two

9、 U ords Or a number in the numbered SPaCeS On the notes Or forms below.After you have /istened once, replay each recordingCOnVerSatiOn One.OUeStiOnS 1 to 4.LOOk at the form below.YOU Wi/ hear a man ask/ng a COIIeagUe for information about a former employee YOU have 15 seconds to read through the for

10、m.pauseNOW listen/ and fi/in the SPaCeS WOman: Personnel - - Man: HellOt ifs T i m here, from F i nance.WOman: Hi, Tim.Man:IVe had a letter from the tax Off iCe abollt a Student WhO WOrked hereI ast SUmmer -1 WOnder i f you COUId I OOk him up in your records -WOman: Sure, WhaW s the nameMan: The Sur

11、names Jaye F i rst name Stephen WOman: HOW does he SPe I I h i S SUrnameMan: J-A-Y-E. GOt thatWOman: Oh yes, here We are - liVeS at a hundred and e i ghty-three SChOO I ROadtBarnfield Man: Yes, that S the One -WOman: And you Say he WaS WOrk ing in FinanceMan: Uhm, Customer Services, actual ly.WOman:

12、 Aah 一 they had lOtS Of Students WOrking for them laSt SUmmer Man: Wei I, the tax PeOPIe Want to know his exact job title - I m not SUre why.WOman: Mnh let me See He WaS an OffiCe ass i Stant.Man: Right, got that They a I SO Want to know abollt hi S monthly earnings -WOman: Lef S have a I OOk - five

13、 hundred and thi rty-eight POUndS SeVenty a month. - Oh, sorry, he WaS a SCa I e o ne, SOthat S four hundred a nd fifty-seven POUndS SiXty. Anythi ng elseMan: Thats fine, thanks. Ill Send them the information today pauseNOW/isten to the recording againpauseCOnVerSatiOn Two.OUeStiOnS 5 to 8.LOOk at t

14、he note below.YOU Will hear a man describing a PrOblem With an order.YOU have 15 SeCOndS to read through the note pauseNOW listen/ and fill in the SPaCeS WOman: Hel Io, BlaCkWe I I Pr i nters - JUlie DaV i dson SPeak i ng HOW may I he IP youMan: Hello. ThiS iS Mark JOneS from EUrOPe HOI idays - I Wa

15、S hoping to SPeak to Steven Ki rby abollt the StatiOnery you* re Pr inting for us.WOman: Irn afraid SteveH s away UrTtil Friday.Man: Oh - you See Im not Very happy With the business CardS and I Wanted to Seeif I COUId make a COUPIe Of Changes to the PaPer too.WOman: V/ou I d you I i ke me to PaSS On

16、 a messageMan: Yes, PleaSe The thing is,卜 Ve just recei ved your proofs - the cards themsel ves are fine, but you Seem to have mi sunders tood the quan ti ties Im SUre I asked for five hundred for each Of the marketing executives and SeVen hun dred and fifty for me but youve PUt every one down for S

17、eVen hundred and fifty.WOman: Right, lA/e made a note Of that. IS there anythi ng elseMan: Yes, Wei I this i S my mistake real ly. COUId you ask Steven to move the COmPany lOgO further to the left Its too ClOSe to the address at the moment - I think thatS a I I for now ThankS pauseNOW listen to the

18、recording again.pauseCOnVerSatiOn Three. OUeStiOnS P -12LOOk at the notes below.YOU Wi/ hear a WOman making the arrangements for a delegation WhO are going to ViSit her company.YOU have 15 SeCOndS to read through the notes pauseNOW/istent and fill in the SPaCeS.WOman: GeOffMan: YeSWOman: I just Want

19、 to fina I i se the PreParatiOnS for the de legation next Week Man: Certainly. Its ThUrSday, isnt itWOman: YeS Now, Can you make SUre that each Of them gets a name badge and an infOrnlatiOn PaCk The badges are done, but youT I need to PrePare the PaCkS With a I I the re I evant infOrrnation.Man: Ok,

20、 that ShOUIdHt take too long. What abollt Cater ingWOman: Coffee* S Organised for eleven and three, but IllnCh it，S at One - We need tOreSerVe it for tWelVe PeOPIe The Offioe restaurant is closed next week Cany ou ri ng the Park HOtel The Gra nd HOtel WaS a bi t disappo inti ng I aS t time.Man:I I g

21、et Onto that.WOman: Now, t hey I I be COming Stra i gh t from the station, and t he i r t ax i Wi I I br i ng them to the front gate, SO make SUre you* re there to greet them ThatT I be abollt ten.Man: Ten And then WOman: Into ReCeP tion, 11 h i nk Make SUre the new des i gns are On d i sp I ay, I W

22、an t them to See those first Man:OK.WOman: Let me know When itfs a I I fina li Sed Bye pauseNOW/isten to the recording againpauseThat is the end Of Part One. YOU now have 20 SeCOndS to CheCk your answers pausePart Two. OUeStiOnS 13 to 22.SeCtiOn One. OUeStiOnS 13 to 17.YOU Wi/hear fi Ve ShOrt record

23、ingspauseNOW /isten to the recording again.pauseThat is the end Of Part One. YOU now SeCOndS to CheCk your answerspausePart Two. OUeStiOnS 13 to 22. SeCtiOn One.OUeStiOnS 13 to 17.YOU Wi/hear fi Ve ShOrt recordings FOr each recording, decide WhiCh type Of document the SPeaker is talking about.Write

24、One letter (A-H) next to the number Of the recordingDO not USe any letter more than onceAfter you have listened OnCet replay the recordings.YOU have 15 SeCOndS to read the /ist A_H pauseNOW listen, and decide WhiCh type Of document each SPeaker is talking about.pause ThirteenWOman: We I I no WOnder

25、the ba nksre turned it u npaid Look, t he figures dont ma tch the amount in WOrdS - I expect SOnleOne WaS filling it in in too much Of a hurry. Lets see, we d better i SSUe ano ther One St raigh t away to Pay MrS BUr ton, because it*I I be another three WeekS i f We Wa i t for the next CyCle Of Paym

26、ents. Her expenses On that SaleS tr ip Were Pretty high, and it WOUIdrrt be fa i r to keep her v/a it ing much lOnger pause fourteenMan: SOme Of the SUPPI i ers are a I ready ask i ng abou t the i ncreases - ITI check, but I SeerTI to remember from laSt weeks meeting that in the end We agreed On thr

27、ee Per Cent SO What Ill do i S go down each COI UnIn and Calculate the new amounts, and then it Can be Pr inted in time to be inserted into the new brochures Can you CheCk the figures for me, though, before it goes to the Printerspause f/fteenWoman: Weve just received the PaPerWOrk from you aboUt Cl

28、eaning OUr premises, and I have to Say that it doesNt reflect What We agreed in OUr COnVerSation laSt Week FOr One thing, it SayS that We have to SUPPIy OUr SeCUr i ty code, and for another it SPeCifieS monthly PayrTlerrt in advance, and I told you both Of those v/ere OUt Of the question. Im afraid

29、I real ly cant Sign this - COUId you Send me a revised Onepause SixteenMan: Of course, t his Only gives a Very genera I PiC ture BUt as you Can see, CaSh i S a Par ti CUIarly hea I thy area Tha tl s eve n When We t ake into accoun t regular OUtgOings on lOanSand I eas i ng equ i Pme nt, Wh i Ch are

30、i nc I Uded i n the final tota IS And even more Significa ntly, Un Paid OrderS are actual ly excluded from the final Calculation. TheSe represent a SUm Of approximately thi rty thousand POUndS With that in mind, We Can Say that the company* S OVeral I POSitiOn is Still Strong pause SeventeenV/oman:

31、h Ve just asked the Arden COnference Centre abollt ava i labil ity for OUr next training Seminar, and they Said they Still haveHt been Paid for the One before laSt, WhiCh ShOUId have been dealt With SiX months ago. Ive had to ask them to Send a dupl icate! We real ly must be CarefUl Arden give US Ve

32、ry favourable Pr ices, but We havert got a Contract With them 一 Can you deal With it straight av/ay SO We Stay in their good bookspause Vow listen to the recordings againpauseSeCtiOn Two. OUeStiOnS 18 to 22.YOU Wi/hear another f/ Ve recordings FOr each recording, decide What the SPeaker s PUrPOSe is

33、.Write One letter (A-H) next to the number Of the recordingDO not USe any letter more than OnCe After you have /istened once, replay the recordings YOU have 15 SeCOndS to read the /ist A-H.pauseNOW UStent and decide What each SPeaker s PUrPOSe is.pause EighteenMan: Hello. ThiS i S GUy COOPer from Ce

34、ntron Electronics here - I be lieve you rang for SOme advice aboUtyour alarm SyStemt WhiCh iSnt functioning PrOPer ly. The message I got Said you Werent SUre if you needed SOmeOne to COme and SOrt it out, Or if We COUICI advise you OVer the PhOne V/el I PerhaPS you* d I ike to get back to me as SOOn

35、 as its COrWenient and tel I me exactly What the PrOblem i s, andI I See What I Can do.pause NineteenWOman: Wei I, as you say, RedlOn has been SUPPIying US for years but, quite honestly, two-thi rds Of the COmP I a ints We rece i Ve about OUr PrOdUCts are actually due to faul ts in COnIPOnents We、Ve

36、 had from RedlOrL SO I ta I ked to the PrOdUCtion Manager and he agreed that I ShOUId 100k at SOme alternatives - Flit lire WOr Ids range i S fine for us, and One Of t he i r CUS to mers WhO I SPOke to recommended them highly, SO thafs Why weve Changed to USing them.pause TWentyWOman: The COmPet i t

37、 i oH s gett i ng tollgher, and you know We re fac ing Ser i OUS PrOb lems. We need to See more benef it from the Undeniably hard WOrk we，re Putting in, and this means Saying no to jobs WhiCh aren t Profitable - It WOUId be much more benef icial to PUt a I I OUr efforts into Winning higher- margin C

38、ontracts. SO the Way I fee I you Can help most i S by identifying the ty PeS Of COntaC ts Wh i Ch Will br i ng i n the i ncome We need i n Order to enSUre OUr future -pause TWenty-OneMan: JOhn Woods here, PhOning aboUtthe PrOJeCt we di scussed ea 門 ier COUId you give me a ring so that We Can talk ab

39、out it a bit more I ve done a few CalCUIatiOnS and 卜 m beg inning to WOn der Whe ther its rea Ilya PraC t i Ca I PrOPOS i t i on. 1 Still think the PrOjeCts got Potential, but there are Significant additional COSts WhiCh We hadnt taken into account SO COUId you get back to me as SOOn as you can, Ple

40、aSepause TWenty-IWOWOma n: Hello, Sally here, from PagWe I I Pain ts, return i ng your Ca I I. IF Very SOrry you arerr t happy With the I atest COnSig nment you* Ve had from us. Its rather Strange, because fol IOW ing your COmP I a i rrt about the laSt deli very, We did in fact take action to Change

41、 the SPeCifiCatiOnS in the Way you SUggeSted SO it i sp-1 qu i te fa i r to Say that We i g no red your advice I kno wits importa nt to achieve the COnSiStenCy that you requi re, but PerhaPS your recommendation WaSnt exact ly Whats needed pauseNOW /isteQ to the recordings againpauseThiS is the end O

42、f Part Two.pausePart Three. OUeStiOnS 23 to 30.YOU Will hear the Chairman Of a business institute making a SPeeCh about new business awards that his institute has sponsored.FOr each question 23-30. mark One letter (A, B OrC) for the COrreCt answer.After you have listened once, replay the recording.Y

43、OU have 45 SeCOndS to read through the questions pauseNOW / istem and mark A, 6 OrC -pauseMan: Who are the managers Of the best innovation developments in British industry That v/as the quest i On WhiCh the f i rst BUS i ness TOday InnOVat i On AWardS Set OUt to an swer.ThiS PrOject i s a I I about

44、rewarding good PraCtiCe and PerfOrmanee. So, rather thanSimPly recognising excel lence in the design Of SPeCif ic products, Or analySing thei r f i nancial impact On PrOfits, the av/ards Set OUt to take an Object i Ve 100k at exact ly how COmPanieS manage the development PrOCeSS itSelf OVer three hu

45、ndred and fifty Organisat ions entered the COmPetit ion and Were initial ly reduced to about forty. Them after further CarefUl CheCking, a ShOrtliStOf just fourteen Of them WaS arr i Ved at TheSe final ists, al I manufacturers, Were then ViSited by the COmPetit ion judges, a Panel Of four Chief exec

46、uti VeS from leading COmPanies. The Pane I tollred the fina li sts facil ities, received PreSentations On the COnIPanies and the i r Projects, and interviewed the key devel OPment team members The PrOdllCtS Var i ed enOrmOUSIy i n the i r SCa le, function and degree Of tech no logy - from bread for

47、a Supermarket Cha i n to a Pr inter inside an automatic CaSh CliSPe nserInitially the Organisers Were COnCerned that this range COUId Create difficulties in the assessment PrOCeSS BUt this fear PrOVed baseless, as most elements in the innovat iOn PrOCeSS are Shared by al I manufacturers Interestingl

48、y, the final ists broke down into two distinct and equal groups: large f i rms W i th One thousand emp I OyeeS Or more and Sma llfi rms Wi th two hundred and f i tty employees Or fewer With both groups the judges decided to COnCentrate On two Of the Clearest indicators Of a SUCCeSSfUl innovation pro

49、cess, WhiCh are: how Wei I the new PrOdUC t i S COmb i ned W i th the COmPany? s exis ting bus i ness, and SeCOnd I y, how-we I I the innovation methods are recorded and Understood Smal I f i rms natllrally tend to do Well in the f i rst Category S ince they have fewer layers Of management and thus

50、much ShOrter COfnnlUniCation I ines BUt they SeerTI to PUt leSS emphasis On Creating forma I development methods WhiCh WOUId be repeatable in future innovations Large firms, On the other hand, have difficulty integrating the new development Wit hin t hei r ex is ting business for reasons Of SCale BU

51、t t hey t end to SUCCeeCI in achieving Wei l-documented and repeatable developmerrt methods ThiS iS because larger COmPan i es, Wi th the i r c I ear emphas i S On tra i n i ng, f i Xed management Structure and admini Strative SySterns, requ i re more forma I, daily record- keep i ng from the i r st

52、aff.SO What Were the key questiOnS the judges had in mind When assessing the final iStS One Of the most important areas COnCerned how thoroughly a COmPany CheCkS What is happening in Other fields in Order to incorporate new ideas into the development PrOCeSS Many Of the finali StS impressed in the a

53、rea Xatura, for examp le, had dem on strated genuine en ergy in Searching for new WayS Of PrOdUoing thei r range Of SPeC ial i tv breads They had I OOked at sty I es Of home COOk ing in di ffere nt COUntr i es, as Wei I as the POSSibi lity Of exploiting new PrOdllCtion technologies in Order to achie

54、ve equal ly good results but On a high- volUme PrOdUCtion line -What then OCCUPied much Of the judges* thoughts WaS the qua I ity Of the I inks WhiCh the deve I opment team establ i Shed With SeniOr management, SUPPI iers, the market and manufacturing The best examp I es Of the f i rst Category Were

55、 found i n Snla llfi rms, Where the individual entrepreneur at the top WaS Clearly driving the innovation forwardLinkS with SUPPIiers Were a I SO Seen as an important factor, but not al I SUPPI ier exper iences Were POS itive. OCCaSiOnally SeriOUS PrOblemS had to be SOIVeel Where SUPPI iers Were WOr

56、king hard to meet SPeCifiCations, but the COmPanieS that the SUPPI iers Were USing to adapt their machinery Were HOt SO efficient This, led to CliSaPPO inting fau ItS Or flue tuati OnS in qua I it y.BUt in COnClUSiOn the awards demOnStrate that innovation isnt just for high-tech int erne t COmPa nies. YOU Can a ISO be SUCCeSSfU I i n mat lire marke ts With det erm ination and Skill pauseNOW listen to the recording again.pauseThat is the end Of Part Three YOU now haVe ten minutes to transfer your answers to your AnSWer Sheet Note: Teacher, StOP