2021年銀行英語(yǔ)教程UNIT 9 回答客戶問(wèn)題

1、銀行英語(yǔ)教程Unit 9 回答客戶問(wèn)題 我們都知道銀行作為服務(wù)行業(yè)，服務(wù)水平會(huì)決定銀行的水平。所以今天方向標(biāo)銀行英語(yǔ)為大家講解一下，第9單元：如何回答客戶問(wèn)題。 Customer: Excuse me , but can I draw on my aount for payment of things I buy in China ? 顧客：勞駕，請(qǐng)問(wèn)我能不能提取存款嘗付我在中國(guó)買東西的費(fèi)用？ Clerk: Certainly, sir. How much do you draw? 職員：當(dāng)然可以，先生。您要取多少錢？ Customer: RMB 8,000 please. Would you

2、 please _ me my balan _? 顧客：請(qǐng)給我人民幣8，000元。請(qǐng)把我?guī)ぬ?hào)上的節(jié)余金額告訴我好嗎？ Customer: I am sorry, but _y I ask one more question? 顧客：對(duì)不起，我能不能再問(wèn)一個(gè)問(wèn)題？ Clerk: Of course, please do. What is it? 職員：當(dāng)然可以了。請(qǐng)問(wèn)是什么問(wèn)題？ Customer: What is the interest rate for the saving aount? 顧客：儲(chǔ)蓄存款的利率是多少？ Clerk: The detailed infor _tion is o

3、n the board. Please go and see it. 職員：詳細(xì)的情況在那塊利率牌上。請(qǐng)去那里看看吧。 Customer: Many thanks. 顧客：非常感謝。 Customer: Excuse me, but could you help me? 顧客：對(duì)不起，能幫我一個(gè)忙嗎？ Clerk: With pleasure. What can I do for you? 職員：很高興為您效勞。我能為您做些什么？ Customer: Could you _ me where I can find Mr Zhang? 顧客：請(qǐng)告訴我張先生在哪里，好嗎？ Clerk: Sure

4、Miss. Mr Zhang is upstairs. 職員：沒(méi)問(wèn)題，小姐。張先生在樓上。 Customer: Thank you very much. 顧客：非常感謝。 Clerk: Not at all, miss. 職員：不客氣，小姐。 Customer: Do you charge for cheques? 顧客：請(qǐng)問(wèn)，兌換支票你們收手續(xù)費(fèi)嗎？ Clerk: Yes we do. Each cheque you write will cost RMB 2. 職員：是的，我們收手續(xù)費(fèi)。您每開(kāi)一張支票就要花人民幣2元。 Customer: Do I have to deposit a la

5、rge sum of money if I want to open a chequing-savings aount? 顧客：如果我要開(kāi)一個(gè)支票儲(chǔ)蓄帳戶，我必須存一大筆錢嗎？ Clerk: Not ne _ssarily, sir. 職員：不一定的，先生。 Customer: Regarding the interest rate, what is the differen _ between a savings aount and checking aount? 顧客：在利率方面，儲(chǔ)蓄存款和支票存款有什么不同？ Clerk: Not big differen _, sir. 職員：沒(méi)有太大的區(qū)別，先生。 Customer: I see. I would like to open a checking aount. Will 300 dollars be enough for a minim