3.5.3服務(wù)備品（普速列車）課件講解

普速旅客列車服務(wù)備品SparepartsfornormalspeedpassengertrainserviceRailwayPassengerTransportService鐵路旅客運(yùn)輸服務(wù)服務(wù)備品要求Servicesparepartsrequirements服務(wù)備品、材料等符合國(guó)家環(huán)保規(guī)定,質(zhì)量符合要求,色調(diào)與車內(nèi)環(huán)境相協(xié)調(diào)。

Theservicesparepartsandmaterialsshallmeetthenationalenvironmentalprotectionregulations,thequalityshallmeettherequirements,andthecolorshallbecoordinatedwiththeinteriorenvironment.服務(wù)備品使用Useofservicespareparts1234軟臥車（含高級(jí)軟臥車）

Softsleeper(includingadvancedsoftsleeper5軟座車Softseatcar硬臥車Hardsleeper硬座車Hardseatcar餐車Diningcar服務(wù)備品使用Useofservicespareparts1軟臥車（含高級(jí)軟臥車）

Softsleeper(includingadvancedsoftsleeper使用遮光簾和紗簾。廁所配有大盤卷筒衛(wèi)生紙,坐便器配有一次性坐便墊圈。洗臉間有洗手液(皂)、垃圾桶?！蘒seshadeandgauzecurtain.

√Thetoiletisequippedwithlargerollsoftoiletpaper,andthetoiletbowlisequippedwithdisposabletoiletgasket.

√Therearehandsanitizer(soap)andgarbagecansinthewashroom.服務(wù)備品使用1軟臥車（含高級(jí)軟臥車）

Softsleeper(includingadvancedsoftsleeper走廊有地毯,邊座有套。包房?jī)?nèi)有被套、被芯、枕套、枕芯、床單、墊毯、臥鋪套、靠背套、茶幾布、一次性拖鞋、衣架、不銹鋼果皮盤、帶蓋垃圾桶、熱水瓶;高級(jí)軟臥車包房?jī)?nèi)還有面巾紙盒。乘務(wù)員室備有托盤、熱水瓶(根據(jù)需要增配防倒架)和一次性硬質(zhì)塑料水杯?！蘐herearecarpetsinthecorridorandcoversonthesideseats.Therearequiltcover,quiltcore,pillowcover,pillowcore,bedsheet,cushionblanket,sleepercover,backrestcover,teatablecloth,disposableslippers,clothesrack,stainlesssteelpeeltray,coveredgarbagecanandhotwaterbottleintheprivateroom;Thereisalsoatissueboxinthecompartmentofthehigh-classsoftsleeper.√Thesteward'sroomisequippedwithtrays,hotwaterbottles(withadditionalantioverturningracksasrequired)anddisposablehardplasticwatercups.Useofservicespareparts服務(wù)備品使用2軟座車Softseatcar使用遮光簾和紗簾。坐便器配有一次性坐便墊圈。有座席套、頭靠套(頭枕片)、果皮盤。乘務(wù)員室備有熱水瓶(根據(jù)需要增配防倒架)?！蘒seshadeandgauzecurtain.√Thetoiletisequippedwithdisposabletoiletwasher.√Thereareseatcovers,headrestcovers(headrestpieces)andpeelplates.√Thesteward'sroomisequippedwithhotwaterbottles(antioverturningracksareaddedasrequired).Useofservicespareparts服務(wù)備品使用3硬臥車Hardsleeper使用遮光簾。坐便器配有一次性坐便墊圈。有臥鋪套(空調(diào)車適用)、被套、被芯、枕套、枕芯、床單、墊毯和邊座套(空調(diào)車適用),每格有不銹鋼果皮盤。乘務(wù)員室備有衛(wèi)生紙、熱水瓶(根據(jù)需要增配防倒架)。√Useshade.√Thetoiletisequippedwithdisposabletoiletwasher.√Therearesleepercover(forair-conditionedvehicles),quiltcover,quiltcore,pillowcase,pillowcore,bedsheet,cushionblanketandsideseatcover(forair-conditionedvehicles)√Eachcompartmenthasastainlesssteelpeelplate.√Thesteward'sroomisequippedwithtoiletpaperandhotwaterbottle(antioverturningrackshallbeaddedasrequired).Useofservicespareparts服務(wù)備品使用Useofservicespareparts4硬座車Hardseatcar使用遮光簾。每格有果皮盤。有座席套、頭靠套(片)(空調(diào)車適用)。有保溫桶并加鎖。(非空調(diào)車適用)乘務(wù)員室備有熱水瓶(根據(jù)需要增配防倒架)。√Useshade.√Eachcompartmenthasapeelplate.√Thereareseatcoversandheadrestcovers(pieces)(applicabletoair-conditionedvehicles).√Thereisaheatpreservationbarrelanditislocked.(applicabletonon-air-conditionedvehicles)√Thesteward'sroomisequippedwithhotwaterbottles(antioverturningracksareaddedasrequired).服務(wù)備品使用5餐車Diningcar有售貨(飯)車、熱水瓶、一次性水杯。使用遮光簾和紗簾。臺(tái)面有臺(tái)布,座椅有套。餐、茶、酒具等器皿規(guī)格統(tǒng)一,花色一致,齊全無(wú)破損。備有調(diào)味品容器、牙簽盅、餐巾紙和清真炊、餐具、托盤、席位牌?！蘐herearevending(rice)cars,hotwaterbottlesanddisposablewatercups.√Useshadeandgauzecurtain.√Therearetableclothsonthetableandcoversontheseats.Dinner,tea,wineandotherutensilsshallbeofuniformspecifications,uniformdesignandcolor,completeandundamaged.√Havecondimentcontainers,toothpickcups,napkinsandHalalcookers,tableware,traysandseatcards.Useofservicespareparts貼身臥具Closefittingbedding貼身臥具(被套、床單、枕套)和頭靠套干燥、清潔、平整，無(wú)污漬、無(wú)破損；已使用與未使用的折疊整齊，分別裝袋保管。臥具袋防水、耐磨，干凈，無(wú)破損。貼身臥具與其他布質(zhì)備品分類洗滌；洗滌、存儲(chǔ)、裝運(yùn)及更換不落地、無(wú)污染?？墒褂锚?dú)立包裝的貼身臥具供途中、折返更換。Closefittingbedding(quiltcover,bedsheetandpillowcover)andheadrestcovershallbedry,cleanandflat,withoutstainanddamage;Theusedandunusedonesshallbeneatlyfoldedandstoredinbags.Thebeddingbagiswaterproof,wear-resistant,cleanandfreeofdamage.Closefittingbeddingandotherclothsparepartsarewashedbyclassification;Washing,storage,shippingandreplacementshallbefreefromlandingandpollution.Youcanusetheindividuallypackedpersonalbeddingforreplacementonthewayandback.非貼身臥具備品Nonclosefittingbedding臥車墊毯、被芯、枕芯等非貼身臥具備品干燥、清潔，無(wú)污漬、無(wú)破損，定期晾曬。被芯、枕芯先加裝包裹套，再使用被套、枕套。包裹套半年清洗一次，保持干燥整潔。Thesparepartsofnonintimatebeddingsuchassleepingmat,quiltcoreandpillowcoreshallbedry,clean,freeofstainanddamage,andshallbedriedregularly.Quiltcoreandpillowcoreshallbeinstalledwithwrappingcoverfirst,andthenquiltcoverandpillowcovershallbeused.Thepackageshouldbecleanedeverysixmonthsandkeptdryandtidy.布制備品Clothspareparts布制備品定位存放在備品柜內(nèi)。無(wú)備品柜或備品柜容量不足的,硬臥車定位放置在4、5、18、19號(hào)臥鋪下,軟臥車定位放置在3、7、11號(hào)臥鋪下。Clothsparepartsarestoredinthesparepartscabinet.

Ifthereisnosparepartscabinetorthecapacityofthesparepartscabinetisinsufficient,thehardsleepershallbepositionedunderNo.4,5,18and19berths,andthesoftsleepershallbepositionedunderNo.3,7and11berths.車內(nèi)清掃工具Interiorcleaningtools車內(nèi)清掃工具放置在清潔柜內(nèi),無(wú)清潔柜的定位隱蔽存放。有廁所專用清掃工具,定位存放廁所內(nèi)或與車內(nèi)清掃工具分開(kāi)放置在清潔柜內(nèi),不影響旅客使用空間。Thecleaningtoolsinthevehicleshallbeplacedinthecleaningcabinet,andshallbestoredinahiddenplacewithoutthecleaningcabinet.

Therearespecialcleaningtoolsfortoilets,whicharestoredinthetoiletorplacedinthecleaningcabinetseparatelyfromthecleaningtoolsinthevehicle,withoutaffectingtheusespaceofpassengers.安全踏板和警示帶Safetypedalandwarningtape載客車廂配備安全踏板和警示帶,定位存放。Thepassengercompartmentisequippedwithsafetypedalsandwarningtapes,whicharestoredinafixedposition.垃圾袋Garbagebag垃圾箱(桶)內(nèi)用垃圾袋,垃圾袋符合國(guó)家標(biāo)準(zhǔn),印有使用單位標(biāo)志,與垃圾箱(桶)規(guī)格匹配,厚度不小于0.025mm。餐車廚房配備專用垃圾袋,厚度不小于0.04mm。Garbagebagsshallbeusedinthegarbagebins(buckets).Thegarbagebagsshallmeetthenationalstandards,beprintedwiththeuser'slogo,matchthespecificationsofthegarbagebins(buckets),andhaveathicknessofnotlessthan0.025mm.Thediningcarkitchen