繼續(xù)教育學院

大學英語

（二）授課教師：

張緒忠繼續(xù)教育學院Schoolof

ContinuingEducation,Jilin

UniversityNewPracticalEnglish—Comprehensive,Book2NetworkEducationCollegeJilinUniversityUnit4MakingareservationFocalpoints1.Learntermsusedinhotel2.Learntobookahotelroom3.Checkinandoutatahotel4.Fillinreservationform5.Learndifferentkindsofhotelintheworld6.Textstudy:Sampleofhotelservice7.Grammaticalpoint:relativeclausesIfyoumakeareservation,youarrange

forsomething

suchasatable

ina

restaurant

or

a

room

inahotel

tobekept

for

you.Unit4Makingareservation1.Learntermsusedinhotel2.Learntobookahotelroom3.Checkinandoutatahotel4.Fillinreservationform5.Learndifferentkindsofhotelintheworld6.Textstudy:Sampleofhotelservice7.Grammaticalpoint:relativeclausesMainpoints 1.Termsusedinahotel(知識點1:賓館術(shù)語)■----hotel旅店，酒店motel汽車旅館airtel機場旅店hostel招待所inn小旅店，客棧lodge小旅店■----singleroom單人間twinroom/twin-beddedroom放兩張床的房間doubleroom雙人房間suite套房familysuitewiththreebedrooms三臥室家庭套房presidentsuite總統(tǒng)套房minisuite小型套房executivesuite經(jīng)理套房■----lounge休息處cocktaillounge酒吧間lobby大廳entrancehall門廳meetingroom會議室fitnesscenter健身中心multi-purposerooms多功能房間■----singlebed單人床doublebed雙人床twinbed對床，（成對的）單人床kingsizebed大號床crib兒童床-----receptionist/deskclerk接待員switchboardoperator話接線員roomservicewaiter客房服務員maid清掃房間的女服務員bell-man/bell-boy侍應生，行李員doorman門廳接應員hotelroom(知識點2:預訂賓館用Quns:Howlongdoyouintend/wanttostayhere?MayIbookasingroominyourhotel?Couldwebooktwodoubleroomsforthisweekend?MayIreserveasuiteonthethirdfloortillFriday?Arethereanyroomsavailabletonight?Whatisthepriceofthesingleroom?Howwouldyouliketopay,incashorbycreditcard?Responses:Iwouldlikeasingleroomwithbath(abalcony,agoodviewetc.).Iwouldliketostayherefortwonights.Wehaveasingleroomwithbath/agoodviewavailable.Youmaypaybycheckorincash/bycreditcard.Fiftydollarsanight,includingbreakfast.Youmaycheckoutbefore12:00p.m..2.ExpressionsusedinbookingaWhatkindsofroom

do

you

want/like?■■

■

■

■

■

■

■

■

■

■

■

■

■

■

■■Iwould

like

tobook

a

double

room

formy

family■

For

which

dates?■

Let

me

check

ifwe

have

a

roomavailablethen.■Shall

I

send

you

a

deposit?■Ihaveareservationwith

you.■May

Ihavea

look

at

your

passport?■Would

youpleasefillintheregistration

form?■What

’s

theratefor

oneperson

per

night?■Thebell-manwill

showyou

theway.Otherexpressions■A:Goodevening.HotelRoyal.HowmayIhelpyou?■B:Doyouhaveadoubleroomavailablefromthe1sttothe3rdofJuly?■A:Onemoment,please.Yes,wehaveadoubleroomavailableforthosedates.■B:Isthatonasmokingornon-smokingfloor?■A:Wehavebothavailable.Doyouhaveapreference?■B:Smoking,please.■A:Okay,notaproblem.Canyougivemeyouremailaddress,please?■B:It’struecolors@.■A:Great.I’llemailyouaconfirmationimmediately.Welookforwardtoyourarrival.Sampleofmaking

a

reservation 3.1Checkinatahotel(知識點3:入住和離開賓館)■Guest:Hello.Wehaveareservationfortonight.Receptionist:CanIhaveyourname,please?Guest:MariaandLuigiRossi.Receptionist:Right,MariaandLuigiRossi.I’msorry,butIcan’tfindit.Whendidyoubooktheroom?Guest:Ibookedit2weeksagoviaInternet.Receptionist:Letmecheckitagain….Yes,Ifoundit.Adoubleroomfor3nights.Guest:Yes,that’sright.Thepriceincludesbreakfastaswell,doesn’tit?Receptionist:Ofcourse.Therestaurantisopenfrom7amto10amforbreakfast.Andhereisyourkey,room147.Guest:Isitonthefirstfloor?Receptionist:Yes.Theelevatorisoverthere,nexttotheentrance.Guest:Thankyou.Receptionist:Ineedyourdocuments.Guest:Arethepassportsallright?Receptionist:Certainly.Guest:…andwe’dlikeawake-upcalltomorrowmorningat7.15.■Receptionist:Goodmorning,Sir!MrGoodmann:Goodmorning!Receptionist:MayIhelpyou?MrGoodmann:Yes.I’dliketocheckout.Receptionist:Certainly.CanIhaveyournameandroomnumber,please?MrGoodmann:MynameisPeterGoodman,andmyroomnumberis404.Hereisthekey.Receptionist:Didyouhaveanythingfromtheminibar?MrGoodmann:Justamineralwater.Receptionist:Hereisyourbill.Wouldyouliketocheckit?MrGoodmann:Yes.What’sthe9poundsfor?Receptionist:That’sforthephonecallsyoumadefromtheroom.MrGoodmann:CanIpaybytraveller’scheques?Receptionist:Ofcourse.CanIhaveyourpassport,please?MrGoodmann:Hereitis.Receptionist:Couldyousignthechequesforme?MrGoodmann:Sure.Receptionist:Hereisyourreceipt.MrMann:Thankyou.Goodbye.Receptionist:Goodbye.3.2Checkoutatahotel 4.HotelReservationForm(知識點4:賓館訂房表)■RiversideHotel江灣大酒店■TheRiversideHotelwelcomesgueststo313luxuryroomsandsuites,whichbringsunmatchedriverviewsofPearlRiver.Whethervisitingforbusinessorpleasure,attheRiversideHotelguestsarealwayswheretheywanttobe.■OverlookingthemagnificentPearlRiver,RiversideHotelisainternationalstandardcity-resortofferingarelaxingbreakthedailyhustleandbustle.Thehotel,inalushsetting,providesbusinessandleisuretravelerswithexcellentvalue-for-moneyaccommodations,fullyequippedconferenceandbanquetfacilities,aselectionofdiningvenues,aswellasfrecreationalfacilities.■Easyofaccessto:■Guangzhou"srailwaystation(15min)NewBaiyunairport(40min)PazhouExhibitionHall(15-20min) 5.Differentkindsofhotel（知識點賓館種類）Hotelsareagreatoptionwhentravelingnationallyorinternationally.WhetheryouaregearingupforaroadtripacrosstheU.S.orafamilyvacationtoEurope,thereareanumberoflodgingoptionsofwhichyoucantakeadvantage.Whileeachoptionisdifferent,allofferanumberofgreatamenitiesandservicesforfamiliesandpersonsonthego.■Ahotelisclassifiedastransientwhenatleast75percentofguestsarenotpermanentresidents.Locatedlargelyinmajorcities,statesandcountriesaroundtheworld,transienthoteallowguestsanopportunitytotraveltonewstatesorforeigncountrieswithouttheburdenofleasingapropertyorapartmenMosttransienthotelsofferguestsdailyandweeklyratesaswellasamenities（便利設施）likespa,fitnesscenters,Internetaccessandnewspaperservices.Astapleforthetravelingpublic,transienthotelsprovidecommercialservicthatmakestatewideandinternationaltraveleasierandmoreconvenient.U.S.travelersplanningavacationorbusinesstrtoalargeinternationalcitylikeParis(France),Florence(IorLondon(England)canchoosefromavarietyofservicepackagesandlodgingtypesbasedonindividualneeds.MarriottisanexampleofatransienthotelthatcanbefounditheU.S.andaroundtheworld(includingFrance,ItalyandtheUnitedKingdom).TransientHotels（臨時性賓館）■Ahotelisclassifiedasresidentialwhenitofferslong-termresidentialoptionslikeapartmentsandotherservicestoguestsinsearchofpermanentresidence.Chieflycharacterizedbyitssuitabilitytopermanentresidents,aresidentialhotelprovidesreducedratesorpackagedealsforlong-termlodging.Residentialhotelsoffergeneralamenitilikebar,newspaperservice,nonsmokingrooms,safetydepositbox,soundproofedrooms,heatingandstorage.Manyresidentialhotelsoperateaslargeapartmentbuildingsthatofferlarge-capacityrooms,maidservice,adiningroomandinroommealservice.YoucanfindresidentialhotelsalloverthU.S.includingbeachesandseashores,scenicandhistoricareas,skiparksandparksaswellasurbanandmetropolitancities.Forexample,CasaPlayaisaresidentialhotel.Residential

Hotels（公寓性賓館■Sometimesclassifiedasluxuryhotels,resorthotelsoffertravelersandvacationersinsearchofluxuryawiderrangeoflodgingandmealoptions.Whilesomeresorthotelsoperateonaseasonalbasis,manyoperatecontinuouslythroughouttheyear.Cateringtofamilies,singlesandnewlywedsonvacationresortsofferthemedlodgingandotherattractions.Fromspastolargeoutdoorandindoorswimmingoptions,resortsareestablishedtoprovidecontainedattractions,whereguestsdon"tnecessarilyhavetoleavetheresortforentertainment.Forexample,aresortmightofferdancelessonsorcomedyshowsinadditiontoregularamenitieslikeroomservice,Internetaccessandin-roommealservice.ButtheyalsocomplementtheactivitiesofnearbytouristattractionsandsTheRitz-CarltonOrlando,GrandeLakesisanexampleofaresorthotel.ResortHotels（度假性賓館） 6.Sampleofhotelservice(知識點6賓館服務——以ClimerLodge為例)■ClimerLodge■MiamiUniversity■Oxford,Ohio45056■邁阿密大學克萊姆賓館住宿指南■WelcometoClimerLodge.WearefortunatetohavethisbeautifulfacilitytoaccommodateveryspecialguestsofMiamiUniversity.■Inoureffortstoserveyou,weaskthatyounotethefollowing:■歡迎您入住克萊姆賓館，我們榮幸地向邁阿密大學尊貴的客人提供優(yōu)美的住宿條件。在 我們向您提供服務期間，我們提醒您注意以下事項:TheresidentmanagerlivesinRoom129,nearthelobbyentrance,andmay■bereachedbydialing9-5226.Pleasecontactthemanagerifyouhaveanyquestionsorneedsafter5:00p.m.onweekdaysandthroughoutweekendstays.■■客房部經(jīng)理住在大廳入口旁的129室,您可以撥打9-5226與他聯(lián)系。平時每天下午5:00以后,以及周末期間,您若有問題和要求,請與客房部經(jīng)理■聯(lián)系?！?.OnthelowerlevelofClimeryouwillfindanicemachine,acannedbeveragemachine,aloungeareaandkitchenettewherecoffeeandteaandalightcontinentalbreakfastareprovided.■■在旅館底層有冰箱,灌裝飲料機,休息區(qū)和小廚房,那里提供咖啡,茶和歐洲大陸淡清早餐。 ■■4.LoungeHours:■6:00a.m.to11:00p.m.daily。Itisanon-smokingatmosphere■休息區(qū)開放時間:每天早晨6:00至晚上11:00點。這里為無煙區(qū)。■■RecreationCenterHours:■9:00a.m.to10:00p.m.,SundaythroughThursday.9:00a.m.to11:00p.m.on■FridayandSaturday■.■娛樂中心開放時間:周日至周四上午9:00至晚上10:00；周五，周六上午9:00至晚上11:00■?！?.Nolifeguardisonduty.Parentsarerequiredtobepresentatalltimeswhenchildrenareinthepool.Nochildrenareallowedinthesauna.Glasses,extrablankets,andpillowsareontheshelfabovethegarmentrack.Check-outtimeis10:00a.m.Upondeparture,pleaseleavethekeyinyour■room.■無救生員值班。孩子在池中戲水時需家長全程陪同在場。桑拿浴房禁止兒童入內(nèi)。在衣架上面的架子上有杯子、備用毛巾和枕頭。結(jié)賬時間為上午10:00,離開時請把鑰匙留在房間內(nèi)。■6.PhoneInstructions:On-campuscalls:Dialonlythelast5numbers.Noneedtodialthe52prefix.Localtelephonecalls:Dial88,thenthe7-digitofcampusnumber.AT&Toperator-assistedcalls(collect,callingcard,etc.)dial80,theareacod(foralllongdistancecalls),thenthetelephonenumber.■使用電話須知:校內(nèi)電話:只需撥打后五位號碼，無需撥打前面的兩位號碼52當?shù)仉娫?先撥打88，再撥打7位校外電話號碼。需要由AT&T公司轉(zhuǎn)接的電話（包括對方付費電話和磁卡電話等）——先撥80再撥區(qū)號（撥打長途電話時的區(qū)號），然后撥電話號碼。■Atthetone,youmayenteryourcallingnumberorwaitonthelineforan■AT&Toperator.Ifyouneedtodial800togetintoyourcallingcardcarrier,dial81followedbythe800numberonyourcard.Toplacean800number:Dial81+800+Number.Toplaceaninternationalcall:Dial8+011+CountryCode+CityCode+Number.EMERGENCYPHONENUMBER:PUBLICSAFETY—911(Police,Fire,Medical)■聽到可撥號長音后你也可以輸入電話號碼或等待接線員轉(zhuǎn)接。撥打800進入你的電話卡服務系統(tǒng)。先撥81，再撥卡上的800卡號。撥打800號免費電話:撥81-800電話號碼。撥打國際長途:撥8-011-國家代碼—城市代碼-電話號碼.呼救電話:撥打公共安全電話:911（匪警、火警、急救）■Becauseweareunabletoprovidehousekeepingservicesonweekends,weekendguestswillbeprovidedwithextratowelstomakeyourstaymorecomfortable.Weapologizeforanyinconveniencecausedbythelackofhousekeepingservices.Anironandironingboardisavailableuponrequest.Pleasedial9+1279duringbusinesshoursor9+5226intheeveningsand■atweekends.■■由于周末我們不能提供清掃房間服務,為了保證度周末的客人起居舒適,我們?yōu)槟峁┝藗溆妹怼τ跊]有清潔服務給您帶來的不便我們深表歉意。如果您需要,我們還可以向您提供熨斗和熨衣板。如有事,請與我們聯(lián)系,辦公時間撥打■9-1279,晚間或周末撥打9-5226■Ifyouhaveanyadditionalneeds,pleasecontacttheResidentManager(extension9+5226).Wehopeyouwillenjoyyourstayhereandfindyourroomcomfortableandpleasant.Thankyouforvisitingwithus.Maywehaveyourcommentsandsuggestions?Ifthereisanythingyouwouldliketomention,pleasejotitdownonthebackofthisformandleaveitwithyourkey.Wewelcomeyourfeedback.■如果您有任何其它要求，請與客房部經(jīng)理聯(lián)系（分機號：9-5226）.我們希望您在此居住期間感到舒適和愉快，多謝您的光臨。能懇請您對我們的工作提出意見和建議嗎？如有意見和建議，請寫在這張表格的背面，并將表格與鑰匙一同留下。我們歡迎您提出寶貴意見。 7.Relativeclause(知識點7:關(guān)系從句)■Arelativeclauseisakindofsubordinateclause,oneofwhoseargumentssharesareferentwithamainclauseelementonwhichthesubordinateclauseisgrammaticallydependent.Typically,arelativeclausemodifiesanounornouphrase,andusessomegrammaticaldevicetoindicatethatoneoftheargumentswithintherelativeclausehasthesamereferentasthatnounornounphrase.Forexample,inthesentenceImetamanwhowasn"tthere,thesubordinateclausewhowasn"tthereisarelativeclause,sinceitmodifiethenounman,andusesthepronounwhotoindicatethatthesame"man"isreferredtowithinthesubordinateclause(inthcase,asitssubject).■關(guān)系代詞who,whom（代人）；which（代物）；that,whose,as（代人或物）。它們的數(shù)和人稱要和先行詞一致，格取決于它們在句中充當?shù)某煞?，?■Amachineisakindofdevicewhich(that)helpstodowork.■Thosewhowantticketsshouldgototheoffice.■Thetechnicianwhomwemetyesterdayhadworkedoutanewautomaticdevice.■先行詞前有限定詞all,any,every,(a)few,no,only,some,very或序數(shù)詞或形容詞最高級等修飾時，或先行詞是指物的不定代詞all,little,few,much,none或-thing構(gòu)成的復合不定代詞時，一般只用關(guān)系代詞that,如:■Anyboythatwantstosucceedmustworkhard.■Thereisnotmuchthatcanbedone.■I"vemadeupmymind,andnothing(that)yousaywillchangeit.■先行詞是指示代詞such或same時，只用as,先行詞被指示形容詞such或same修飾時，通常用as,如:■ThisbookisnotsuchasIexpected.■Shesaidthesameasshesaidbefore.■I"veneverseensuchdogsasyoudescribe.■I"llwearthesamedressasIdidlasttime.引導定語從句的關(guān)系詞■關(guān)系副詞有:when,where,why,它們都在從句中作狀語，其先行詞總是表示時間、地點或理由的名詞，如:■Thedayswhentheyhadtoimportgrainfromabroadhavenowpassed.■Airmovesfromplaceswherethepressureishighertoplaceswherethepressureislower.■Herefusedtotellthereasonwhyhedidit.■限制性和非限制性定語從句(RestrictiveandNon-restrictiveClause)■限制性定語從句是主句中的先行詞不可缺少的一部分，如果省去，主句的意義就不完整或不明確，因此，它與主句關(guān)系十分密切，不用逗號與主句分開，非限定性定語從句只是對主句中的先行詞作附加說明，如果省去，主句仍能表達明確、完整的概念，因此，它與主句間有一逗號分開，如:■Don"tyouknowthepeoplewholivenextdoor?■Theproblem,whichiscomplicated,hasbeensolved.■That不用于引導非限制性定語從句；先行詞是主句或主句的一部分時,用which或as引導非限制性定語從句，如從句放在主句之前則用as而不用which,如:■Hechangedhismind,whichmademeveryangry.■Hewasaforeigner,as/whichIknewfromhisaccent.■Aswasexpected,heperformedthetaskwithsuccess.■

關(guān)于

“Noun/Pronoun+

Preposition

+

Which

/Whom

/Whose

”結(jié)構(gòu)■Theresistanceofa

conductor

depends

on

thekindofsubstanceofwhich

it

ismade.■

Isn"t

she

the

girl

with

whom

you

visitedthe

exhibitiontheother

day?■關(guān)系代詞whom和which常常作介詞of的賓語，用“名詞／代詞／數(shù)詞＋of＋whom/which”結(jié)構(gòu)，如:■Heisreadingabook,thenameofwhichIdon"tknow.■Herparents,bothofwhomareteachers,areverystrictwithher.■Inourclasstherearefortystudents,fourofwhomarefromAfrica.■1.Afootballfan（球迷）ishasastronginterestinfootball.■A.athingthatB.somethingthatC.apersonwhoD.what■2.Thehouse，wasdestroyedintheterriblefire，hasbeenrepaired.■A.ther