美居新房整裝人員例行事務(wù)

階段,,例行事務(wù),頻次,推薦裝修,,,標(biāo)準(zhǔn)套餐,,,,備注

,,,,美居業(yè)務(wù)經(jīng)理,美居專員,驗(yàn)收組,美居業(yè)務(wù)經(jīng)理,美居專員,美居材料主管,驗(yàn)收組,

前期準(zhǔn)備,項(xiàng)目立項(xiàng),項(xiàng)目立項(xiàng)申請(qǐng)表通過審批,項(xiàng)目/次,●,,,●,,,,交付前7個(gè)月

,供方招投標(biāo),完成供方招投標(biāo),項(xiàng)目/次,●,,,●,,,,交付前5個(gè)月

,標(biāo)準(zhǔn)套餐及圖紙,套餐價(jià)格、材料確定,項(xiàng)目/次,●,,,●,,●,,交付前3個(gè)月

,,標(biāo)準(zhǔn)圖紙完成設(shè)計(jì),項(xiàng)目/次,●,,,●,,●,,交付前3個(gè)月

,宣傳活動(dòng),開放日活動(dòng),項(xiàng)目/次,●,●,,●,●,,,交付前1個(gè)月

,,物業(yè)見面會(huì),項(xiàng)目/次,●,●,,●,●,,,交付前2個(gè)月

,地產(chǎn)相關(guān),售場(chǎng)駐點(diǎn),項(xiàng)目/次,●,●,,●,●,,,

,門店,門店搭建,項(xiàng)目/次,●,●,,●,●,,,交付前

,樣板間,樣板間選址,項(xiàng)目/次,●,●,,●,●,,,交付前

,,樣板間圖紙確定,項(xiàng)目/次,●,●,,●,●,,,交付前

,,樣板間施工、驗(yàn)收,項(xiàng)目/次,●,●,,●,●,,,交付后45天內(nèi)

銷售,宣傳品,平臺(tái)推廣品制作,項(xiàng)目/次,●,,,●,●,,,

,營銷實(shí)體,營銷展現(xiàn),項(xiàng)目/次,,,,●,●,,,

,門店接待,門店接待,每天,,●,,,●,,,

,圖紙?jiān)O(shè)計(jì),標(biāo)準(zhǔn)圖紙,小項(xiàng)目/次,,,,,●,,,

,,非標(biāo)準(zhǔn)圖紙,小項(xiàng)目/次,,,,,●,,,

,造價(jià)確定,造價(jià)確定,小項(xiàng)目/次,,,,,●,,,

,合同簽訂,簽訂三方合同,小項(xiàng)目/次,,●,,,●,,,

,,簽訂雙方合同,小項(xiàng)目/次,,,,●,●,,,

,財(cái)務(wù)結(jié)算,建立業(yè)務(wù)臺(tái)賬,日常工作,●,●,,●,●,,,

,,陪同業(yè)主至項(xiàng)目客服中心付款,日常工作,●,●,,●,●,,,

,,與項(xiàng)目出納對(duì)賬,月/次,●,●,,●,●,,,

,,與供方對(duì)賬，走流程支付供方工程款,月/次,●,●,,●,●,,,

施工階段,進(jìn)場(chǎng)管理,接房后返修整改,小項(xiàng)目/次,,,,,●,,,

,,進(jìn)場(chǎng)驗(yàn)收,小項(xiàng)目/次,,●,,,●,,,

,,裝修手續(xù),小項(xiàng)目/次,,,,,●,,,

,進(jìn)度管理,項(xiàng)目整體進(jìn)度反饋,兩周/次,,●,,,,,,

,,項(xiàng)目進(jìn)度反饋、階段反饋,周/次,,,,,●,,,

,,單項(xiàng)進(jìn)度控制（進(jìn)度保證）,項(xiàng)目/次,,,,,●,,,

,,進(jìn)度管理獎(jiǎng)懲執(zhí)行,項(xiàng)目/次,,,,,●,,,

,質(zhì)量管理,質(zhì)量巡檢,周/兩次,,●,,,●,,,

,,質(zhì)量問題反饋,月/次,,,,,●,,,

,,城市公司質(zhì)量抽檢,月/次,●,●,,●,●,,,

,,現(xiàn)場(chǎng)質(zhì)量檢查,每天,,,,,●,,,

,材料管理,提報(bào)項(xiàng)目材料計(jì)劃,視項(xiàng)目節(jié)點(diǎn),,,,,●,●,,

,,制定材料采購計(jì)劃,視項(xiàng)目節(jié)點(diǎn),,,,,●,●,,

,,編制采購預(yù)算,視項(xiàng)目節(jié)點(diǎn),,,,,●,●,,

,,根據(jù)采購計(jì)劃完成招采工作,視項(xiàng)目節(jié)點(diǎn),,,,,●,●,,

,,研究市場(chǎng)，維護(hù)現(xiàn)有渠道，開拓新的渠道,日常工作,,,,●,,●,,

,,現(xiàn)場(chǎng)材料驗(yàn)收,視項(xiàng)目節(jié)點(diǎn),,,,,●,●,,

,,現(xiàn)場(chǎng)材料管理,日常工作,,,,,●,●,,

,驗(yàn)收管理,參與供方驗(yàn)收節(jié)點(diǎn),視項(xiàng)目節(jié)點(diǎn),,●,,,●,,,

,,二次改造驗(yàn)收,項(xiàng)目/次,,,,,●,,,

,,水電改造驗(yàn)收,項(xiàng)目/次,,●,,,●,,,

,,二次防水施工驗(yàn)收,項(xiàng)目/次,,●,,,●,,,

,,墻地面貼磚驗(yàn)收,項(xiàng)目/次,,,,,●,,,

,,木工工程驗(yàn)收,項(xiàng)目/次,,,,,●,,,

,,涂料工程驗(yàn)收,項(xiàng)目/次,,,,,●,,,

,,交付驗(yàn)收,項(xiàng)目/次,,●,●,,●,,●,

,客服工作,每日工作進(jìn)度反饋,每天,,●,,,●,,,

,,與業(yè)主反饋、溝通、互動(dòng),視項(xiàng)目節(jié)點(diǎn),,●,,●,●,,,

售后,售后管理,安排售后工作、建立臺(tái)賬,視項(xiàng)目節(jié)點(diǎn),,●,,●,●,,,

,,接聽售后統(tǒng)一電話,日常工作,,●,,,●,,,

,,報(bào)事回訪,每次報(bào)事維修后,,●,,,●,,,

,滿意度調(diào)查、回訪,滿意度調(diào)查,項(xiàng)目/次,●,滿意度調(diào)查、中途回訪、售后回訪均由城市公司經(jīng)營部負(fù)責(zé)安排人員執(zhí)行,,,,,,

,,中途回訪,項(xiàng)目/2次,●,,,,,,,

,,售后