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SiebelFinancialServices

ConnectorforIFXXML

Guide

SiebelInnovationPack2016April2016

Copyright?2005,2016Oracleand/oritsaffiliates.Allrightsreserved.

Thissoftwareandrelateddocumentationareprovidedunderalicenseagreementcontainingrestrictionsonuseanddisclosureandareprotectedbyintellectualpropertylaws.Exceptasexpresslypermittedinyourlicenseagreementorallowedbylaw,youmaynotuse,copy,reproduce,translate,broadcast,modify,license,transmit,distribute,exhibit,perform,publish,ordisplayanypart,inanyform,orbyanymeans.Reverseengineering,disassembly,ordecompilationofthissoftware,unlessrequiredbylawforinteroperability,isprohibited.

Theinformationcontainedhereinissubjecttochangewithoutnoticeandisnotwarrantedtobeerror-free.Ifyoufindanyerrors,pleasereportthemtousinwriting.

IfthisissoftwareorrelateddocumentationthatisdeliveredtotheU.S.GovernmentoranyonelicensingitonbehalfoftheU.S.Government,thefollowingnoticeisapplicable:

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Thissoftwareorhardwareisdevelopedforgeneraluseinavarietyofinformationmanagementapplications.Itisnotdevelopedorintendedforuseinanyinherentlydangerousapplications,includingapplicationsthatmaycreateariskofpersonalinjury.Ifyouusethissoftwareorhardwareindangerousapplications,thenyoushallberesponsibletotakeallappropriatefail-safe,backup,redundancy,andothermeasurestoensureitssafeuse.OracleCorporationanditsaffiliatesdisclaimanyliabilityforanydamagescausedbyuseofthissoftwareorhardwareindangerousapplications.

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Contents

SiebelFinancialServicesConnectorforIFXXMLGuide1

Chapter1:What’sNewinThisRelease

Chapter2:OverviewofSiebelConnectorforIFXXML

AboutSiebelConnectorforIFXXML7

RequiredComponentsforSiebelConnectorforIFXXML8

UsingtheSiebelConnectorforIFXXML8

SiebelConnectorforIFXXMLArchitecture9

BusinessDataFlowsforSiebelConnectorforIFXXML10

OutboundDataFlowforSiebelConnectorforIFXXML11

InboundDataFlowforSiebelConnectorforIFXXML12

WorkflowIntegrationforSiebelConnectorforIFXXML13

IntegrationObjectsforSiebelConnectorforIFXXML13

BusinessServicesforSiebelConnectorforIFXXML13

IFXXMLStandard14

Chapter3:SiebelConnectorforIFXXML

IFXXMLSyntaxandRules16

IFXXMLDocuments17

IFXXMLStatusInformationandErrorCodes21

FINSIFXXMLWizardBusinessService22

FINSIFXXMLIntegrationObjects22

FINSIFXXMLDispatcherMap23

IFXXMLTransactionManagerBusinessService23

FINSIFXXMLTransactionManagerUserProperties24

FINSIFXXMLTransactionManagerMethodsandArguments25

FINSIFXXMLDataTransformationEngine(DTE)BusinessService28

FINSIFXXMLDTEMethodsandArguments29

FINSIFXXMLConverterBusinessService31

FINSIFXXMLConverterUserProperties32

FINSIFXXMLConverterMethodsandArguments33

FINSIFXXMLOutcalls38

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Contents■

FINSIFXXMLDispatcherBusinessService41

FINSIFXXMLDispatcherUserProperties41

FINSIFXXMLDispatcherMethodsandArguments42

TransportAdapterforFINSIFXXML42

Chapter4:ConfiguringFINSIFXXML

RoadmapforConfiguringFINSIFXXML45

ProcessofPreparingProjectElementsforConfiguringFINSIFXXML46

CreatingaNewProjectforFINSIFXXML47

CreatinganEmptyIntegrationObjectforDispatcherMap47

CreatinganIFXWizardBusinessServicefortheProject48

ProcessofCreatingIntegrationObjectsforConfiguringFINSIFXXML50

CopyingtheEnvelopeIntegrationObject50

CreatingExternalIntegrationObjects51

CreatinganInternalIntegrationObject53

ViewingtheDispatcherMap54

CompilingtheIntegrationObjectsfortheFINSIFXTutorialProject56

ProcessofConfiguringtheConnectorComponents57

ConfiguringtheFINSIFXXMLTransactionManager57

ConfiguringtheFINSIFXXMLDataTransformationEngine59

ConfiguringtheFINSIFXXMLConverter59

ConfiguringtheFINSIFXXMLDispatcher60

ProcessofConfiguringtheDataTransformationMaps60

ConfiguringanOutboundRequestDTEMap61

ConfiguringanOutboundResponseDTEMap67

ProcessofConfiguringtheWorkflowtoHandleanIFXXMLRequest68

CreatingaWorkflowfortheIFXXMLRequestMessage68

ConfiguringaTransportMechanism74

ConfiguringtheSiebelConnectorforIFXXMLResponse76

ActivatingtheWorkflowtoHandletheIFXXMLRequest81

ConfiguringRuntimeEventsforSiebelConnectorforIFXXML81

AppendixA:SiebelFinancialServicesConnectorforIFX

XMLTechnicalReference

SiebelVersusIFXDataFormats83

FinancialServicesConnectorforIFXXMLIntegrationComponents83

Index

4SiebelFinancialServicesConnectorforIFXXMLGuideSiebelInnovationPack2016

1

What’sNewinThisRelease

What’sNewinSiebelFinancialServicesConnectorforIFXXMLGuide,

SiebelInnovationPack2016

Nonewfeatureshavebeenaddedtothisguideforthisrelease.Thisguidehasbeenupdatedtoreflectonlyproductnamechanges.

5

SiebelFinancialServicesConnectorforIFXXMLGuideSiebelInnovationPack

2016

What’sNewinThisRelease■

6

SiebelFinancialServicesConnectorforIFXXMLGuideSiebelInnovationPack

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SiebelFinancialServicesConnectorforIFXXMLGuideSiebelInnovationPack

2016

2

OverviewofSiebelConnector

forIFXXML

Thischapterincludesthefollowingtopics:

AboutSiebelConnectorforIFXXML

RequiredComponentsforSiebelConnectorforIFXXML

UsingtheSiebelConnectorforIFXXML

IntegrationObjectsforSiebelConnectorforIFXXML

BusinessServicesforSiebelConnectorforIFXXML

IFXXMLStandard

AboutSiebelConnectorforIFXXML

Oracle’sSiebelConnectorforIFXXMLprovidesintegrationbetweenSiebelBusinessApplicationsandothersystems.TheconnectormakesuseoftheIFXBusinessSpecificationdocumentVersion1.0.1,afinancialindustrystandardXMLspecification.

TheSiebelConnectorforIFXXMLreceives,parses,andprocessesthebusinessoperationsspecifiedintheXMLmessage.Ithandlesbothoutboundandinboundmessages.

Thisintegrationofferspowerfulcapabilitiesdesignedtosupportcommunicationbetweenafinancialinstitutionanditscustomers,itsserviceproviders,andotherfinancialinstitutions.Eventuallyitwillsupportdirectcommunicationbetweenafinancialinstitutionanditscustomers.ThissolutionallowsyoutoeffectivelyharnessthesynergiesbetweenSiebelfrontofficeapplicationsandIFX-basedapplications.TheSiebelConnectorforIFXXMLextendsSiebelapplicationstointegratewithbackofficedataandbusinessprocesses.

TheSiebelConnectorforIFXXMLsupportsbothsynchronousandasynchronoustransactionsacrossapplicationboundaries.Theresultingconsistencyandsharingofdataenablesefficientcoordinationbetweenfrontandbackofficeoperations.Forexample,acustomercanrequestabalanceinquiryinSiebelFinancialServicesEnterpriseApplicationsandreceivereal-timeresponsefromanIFX-enabledbankingapplicationwithinthebank.Similarly,anindividualaccountholdermaybankfromhomeusingasecureconnectionoverthepublicInternettoconnecttothefinancialinstitution’sSiebelBusinessApplication.Therequestmessage,sentfromthecustomer’spersonalcomputerathome,mayenterthefinancialinstitution’sprivatedatanetworkforprocessingorberoutedtoathird-partyserviceproviderthatprocessesthatmessageonbehalfofthefinancialinstitution.Regardlessoftheorganizationthatactuallyprocessesthemessageorwhatcomputingandnetworkarchitecturethatorganizationhasinstalled,thecustomerreceivesaresponsemessagewithstandardsemantics.

7

OverviewofSiebelConnectorforIFXXML■RequiredComponentsforSiebelConnectorforIFXXML

RequiredComponentsforSiebel

ConnectorforIFXXML

TheSiebelConnectorforIFXXMLrequiresthefollowingcomponentsinordertoimplementmessageexchangesbetweenSiebelBusinessApplicationsandIFX-compliantapplications:

■SiebelFinancialServices

■AlicensetousetheSiebelConnectorforIFX

TheSiebelConnectorforIFXXMLlicensekeycanbeobtainedfrombyloggingaservicerequestonMyOracleSupport.

NOTE:SiebelConnectorforIFXXMLisnotautomaticallyavailableaspartofSiebelFinancialServices,butmustbepurchasedseparately.

■SiebelEventManagertoinitiateaworkflowprocessthroughaSiebelworkflowmanager(optional).Intheabsenceoftheeventmanager,aneScriptcaninitiateaworkflowprocess.TheWorkflowProcessDesignerisdeliveredasapartofSiebelFinancialServices.

NOTE:YoumustalsobefamiliarwithIFXXMLmodels.AdditionalinformationaboutthesemodelscanbeobtainedbyvisitingtheInteractiveFinancialeXchange(IFX)Forum:

.

Forthepurposesofthisdocument,itisassumedthatalltheseproductshavebeensuccessfullyinstalledandtestedforcompletenessbytrainedpersonnelbeforestartingtousetheSiebelConnectorforIFXXMLforintegration.

UsingtheSiebelConnectorforIFXXML

ThischapterprovidesabriefoverviewofthecapabilitiesoftheSiebelConnectorforIFXXML.AdditionalinformationaboutintegrationwithSiebelBusinessApplicationsisavailablein:

■Overview:SiebelEnterpriseApplicationIntegration

■SiebelFinancialServicesEnterpriseApplicationIntegrationGuideYourworkwiththeSiebelConnectorforIFXXMLconsistsof:

■UsingtheIFXwizardtocreateintegrationobjectstomapdatabetweenSiebelandIFX-basedexternalapplications.

■Creatingintegrationworkflowprocessesbasedonthemappedobjects.

Youcanlearnhowtobuildthetransformationmapsandcreateworkflowprocessesfromthisguide.Youcanalsousesomeout-of-the-boxIFXmessagesandworkflowprocessesdefinedinthisguideasyourreferenceforimplementation.Someinformationoncustomizingyourintegrationisincludedinthisguide,butyouwillalsoneedtoconsultadditionalguidesspecifiedinthetext.

MajorchaptersinthisguideprovideadescriptionofIFXrulesandsyntax,themethodsandargumentsforconfiguringaSiebelConnectorforIFXXMLtocustomizeyourintegrationsolution,andasampleimplementationshowingthestepsinvolvedtoconfigureandusetheconnector.

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OverviewofSiebelConnectorforIFXXML■UsingtheSiebelConnectorforIFXXML

SiebelConnectorforIFXXMLArchitecture

TheSiebelConnectorforIFXXMLisaconfigurablesetofcomponentsthatallowdatatobeexchangedbetweenyourSiebelapplicationandexternalIFX-basedapplicationsanddatabases.Asshownin

Figure1onpage9

,theSiebelConnectorforIFXXMLisbuiltontopoftheSiebelFinancialServicesEnterpriseApplicationIntegration(EAI)Architecture,whichinturnisbuiltontopofSiebelEnterpriseApplicationIntegration(EAI)Architecture.TheSiebelFinancialServicesEAIframeworkhasbeenbuilttosupportanXMLmessaging-basedcommunicationinfrastructure.

Generallyspeaking,usersofSiebelFinancialServicesmustintegratewithmanydifferentapplicationsthroughmessagingmechanisms.Inordertofulfillthisrequirement,manyconnectorshavetobebuiltinordertosupportvariousindustrystandards.SiebelFinancialServicesisinapositiontoquicklyandeasilybuildanddeploymultipleconnectorsbasedontheflexibleSiebelEAI

Architecture.

Todemonstratesuchflexibility,Oraclehasbuilttwoconnectors,ACORDP&CConnectorandSiebelConnectorforIFXXML,bothbasedontheSiebelFinancialServicesEAIframework.PleaserefertoSiebelFinancialServicesEnterpriseApplicationIntegrationGuideformoreinformationabouttheflexibleSiebelFinancialServicesarchitecture.

Figure1.High-LevelArchitectureofSiebelFinancialServicesEAI

FinancialServicesarchitectureprovidesthefunctionsrequiredforXMLprocessing,suchas:

■HandlingtheXMLmessageheader

■HandlingheterogeneouscommandsinthebodysectionofanXMLmessage

■Datatypeformattingandconversions

■Datamodelmappingthroughthevariousconnectormodules

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SiebelFinancialServicesConnectorforIFXXMLGuideSiebelInnovationPack

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OverviewofSiebelConnectorforIFXXML■UsingtheSiebelConnectorforIFXXML

TheseSiebelConnectorforIFXXMLmodulesincludetheFINSIFXWizard,theFINSIFXXMLDispatcher,theFINSIFXXMLConverter,theFINSIFXXMLDTE,andtheFINSIFXXMLTransactionManager.

TheSiebelConnectorforIFXXMLisbasedontheIFXXMLstandardforfinancialindustrydataexchange.SiebelConnectorforIFXXMLwasbuiltusingtheIFXXMLstandard.TheIFXXMLstandardisdesignedtoaddressfinancialinstitutions’real-timerequirementbydefiningbankingtransactionsthatincludebotharequestandaresponsemessage.TheIFXspecificationwiththisconnectorallowsfinancialinstitutionstosupportcustomersusingabroadrangeofchannels,including,butnotlimitedto:

■WorldWideWebaccessusinganystandardwebbrowsersoftware

■Personalcomputerswithpersonalfinancialmanager(PFM)software

■Voiceresponseunits(VRUs)thatprovidebankbyphoneservices

■Automatedtellermachines(ATMs)

■Consumermobiledevicessuchastabletsandsmartphones

■Mobiletelephoneswithdatacapabilities

TheSiebelConnectorforIFXXMLsupportsalldatatypesintheIFXspecificationthatareusedtorepresentalldatapassedbetweenclientsandserversusingthemessagesdefined.

BusinessDataFlowsforSiebelConnectorforIFXXML

Eachstandardintegrationorcustomintegrationisbasedonbusinessdataflows.AbusinessdataflowcontrolsthetransformationofanIFX-baseddataobjecttoaSiebeldataobjectandaSiebeldataobjecttoanIFX-baseddataobject.

Therearetwotypesofbusinessdataflows:

■OutboundtoanexternalIFX-basedapplication(Send)

■InboundfromanexternalIFX-basedapplication(Receive)

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SiebelFinancialServicesConnectorforIFXXMLGuideSiebelInnovationPack

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OverviewofSiebelConnectorforIFXXML■UsingtheSiebelConnectorforIFXXML

Figure2

illustratesbothinboundandoutboundbusinessdataflows.

Figure2.DataFlowintheSiebelConnectorforIFXXML

TheprocessingforeachtypeofdataflowiscontainedwithinaSiebelworkflowprocess.TheworkflowprocessisinitiatedbytheSiebelEventManagerorbyaSiebeleScriptcall.

OutboundDataFlowforSiebelConnectorforIFXXML

Figure2

illustratesanoutbounddataflowaswellasaninbounddataflow.Duringanoutbounddataflow:

1Whentheworkflowprocessisinitiated,theFINSIFXXMLTransactionManagerextractsdatafromtheSiebeldatabase.IttakesasinputalltheROW_IDsoftheobjects.

2ThisdataisthenusedtoinstantiatetheinternalintegrationobjectsbasedontheSiebelbusinessobjects.

3TheFINSIFXXMLTransactionManagerthenreturnsalltheinstancesretrievedasSiebelpropertysets.

ApropertysetisarepresentationofdatainmemoryintheSiebelinternalformat.Itisusedwidelybythebusinessservicesthatconstitutetheconnectorcomponents.

11

OverviewofSiebelConnectorforIFXXML■UsingtheSiebelConnectorforIFXXML

4TheinternalintegrationobjectinstancesarethenpassedtotheFINSIFXXMLDataTransformationEngine(DTE)totransformtheinternalintegrationobjectinstancesintoexternalintegrationobjectinstances.

TheFINSIFXXMLDTEalsoaddsallnecessaryIFX-specificcommandlayerattributesintotheinstancestransformed.

5TheFINSIFXXMLConverterconvertsallexternalintegrationobjectinstancesintoproperXMLintegrationobjectinstances.Italsoaddstheenvelope,header,andothersectionstothenewlyconvertedinstance.

6Lastly,theXMLHierarchyConverterconvertstheXMLintegrationobjectinstancefromapropertysetformatintoatextformat.

7ThemessageisthensenttoexternalsystemsusinganytransportmechanismsupportedbySiebelEAI.

NOTE:

Figure2onpage11

depictstheconnectorprocessusingtheMQSeriestransportadapter.However,thetransportmechanismcanbeHTTP,MSMQ,oranyothertransportmechanismssupportedbySiebelEAI.

InboundDataFlowforSiebelConnectorforIFXXML

Figure2onpage11

illustratesaninbounddataflowaswellasanoutbounddataflow.

InboundbusinessdataflowsstartwithareceiverservercomponentsuchastheMQSeries,HTTP,orMSQM.

Thereceiverrunsinthebackgroundcontinuously,waitingfordatafromexternalIFX-basedapplications.WhenthereceiverreceivesanIFXmessage,itinvokestheworkflowprocessconfiguredtohandleandprocessthedata.TheworkflowprocesstypicallydictatesthewholeSiebelConnectorforIFXXMLbusinesslogic.

1TherawXMLtextstringispassedthroughtheXMLHierarchyConvertertobeconvertedintoanXMLintegrationobjectinstance.

2TheFINSIFXXMLDispatcherthentakesintheXMLinstance,parsesitandidentifiesthemessagesreceivedaccordingtotherulesetsintheIFXDispatcherMap.TheIFXdispatcheridentifiestheenvelope,headerandbodysections.Thedispatcherthenassociatestheappropriateinternalandexternalintegrationobjectstothemessagesothatitcanbeprocessedbytheconverter.

TheDispatchermapisanintegrationobjectcreatedbytheFINSIFXwizard.

3TheFINSIFXConverterthentakestheXMLinstance,andprocessesindividualsectionsoftheinstancewhileconvertingeachsub-treeintoexternalintegrationobjectinstances.

4TheFINSIFXXMLDTEtransformstheexternalintegrationobjectinstancesintointernalintegrationobjectinstances.

5TheinternalintegrationobjectinstancesarepassedtotheFINSIFXXMLTransactionManagerwhichperformstheoperationspecifiedintheinstancethroughtheinvocationofotherbusinessservicesconfiguredinitsuserproperties.

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OverviewofSiebelConnectorforIFXXML■IntegrationObjectsforSiebelConnectorfor

IFXXML

WorkflowIntegrationforSiebelConnectorforIFXXML

SiebelworkflowprocessescontroltheflowandtransformationofdataintoandoutofSiebelapplications.YoucreateaworkflowprocessusingtheWorkflowDesigner,agraphicaluserinterfaceprovidedwithinSiebelTools.Siebelworkflowprocessesprovidemanymorecapabilitiesthanthosedescribedinthisguide.FormoreinformationabouttheWorkflowProcessDesigner,seeSiebel

BusinessProcessFramework:WorkflowGuide.

IntegrationObjectsforSiebelConnector

forIFXXML

Integrationobjectsarethedatacontainersusedwithintheworkflowprocessenvironment.TheyrepresentthedatastructureofeitheraSiebelbusinessobjectoranexternalapplication’sdataobject.

YoucancreateintegrationobjectswiththeintegrationobjectwizardprovidedinSiebelTools.TheintegrationobjectwizardcancreateSiebelintegrationobjectsfromSiebelbusinessobjects.

ForIFXintegrationwork,pleaseusetheFINSIFXWizardinSiebelToolsthatreadsanIFXDocumentTypeDefinition(DTD)andcreatestherequiredexternalintegrationobjects,pairsthemwiththeinternalintegrationobjects,createstheenvelopeandheaderintegrationobjects,andfinallyassociatesalloftheseintherule-baseddispatchermap.

ThisdocumentdescribeshowtousetheFINSIFXWizardtocompletedesigntimerequirements.FormoreinformationabouttheFINSIFXWizardsee

“FINSIFXXMLWizardBusinessService”onpage22

.FormoreinformationontheintegrationobjectsreadIntegrationPlatformTechnologies:SiebelEnterpriseApplicationIntegration.

BusinessServicesforSiebelConnector

forIFXXML

AlloftheconnectorcomponentsareSiebelbusinessservices.Businessservicesexecutepredefinedorcustomizedactionsinaworkflowprocess.ExamplesofbusinessservicesincludetheFINSIFXXMLTransactionManager,SiebelEAIAdapter,andtheFINSIFXConverter.

Siebelbusinessservicesactonpropertysetspassedtothem.Theyperformbusinesslogicoperationssuchasinterfacingwithadatabase,interfacingtoIFX-basedsystems,ortransformingoneintegrationobjectintoanother.

Businessserviceshaveobject-likequalities,suchasmethods,methodarguments,anduserproperties.Theseelementsdefinehowabusinessservicecanbeused.Althoughbusinessservicescanbeusedtoperformmanydifferentfunctions,theyallhaveastandardinterface.

Oracleprovidesmanybusinessservices,andyoucancreateyourown.BusinessservicesaredefinedinSiebelTools.

ThisguidedescribesthosebusinessservicesusedtointerfacetoIFX-basedsystems.Formoreinformationonbusinessservicesingeneral,readIntegrationPlatformTechnologies:SiebelEnterpriseApplicationIntegration.

SiebelFinancialServicesConnectorforIFXXMLGuideSiebelInnovationPack13

2016

OverviewofSiebelConnectorforIFXXML■IFXXMLStandard

IFXXMLStandard

Whenhandlinginsuranceapplicationinformation,yourSiebelapplicationimplementstheIFXstandardforXMLdocumentstoconnectwithexternalapplications.

IFXpublishesaDTDthatallowstheSiebelConnectorforIFXXMLtocreatemappingsbetweenitsdataanddatainexternaldatabases.TheDTDisrequiredbySiebelConnectorforIFXXMLs.

YoucanfindtheIFXDTD,alongwithcompletedocumentation,attheInteractiveFinancialeXchange(IFX)Forum

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