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EmployeeSatisfactionSurveys LynnMakiDirectorSupportServicesComputersUnlimitedComputersUnlimitedEmployees
EmployeeSatisfactionSurveysWhatisanemployeesatisfactionsurvey?Whataretheelementsofagoodemployeesatisfactionsurvey?Howdoyouinterpretthefeedback?Howdoyoudevelopandmaintaingoodactionplans?
Pizza?
Forourtreattoday,wearesuggestingwegooutforpizza.StronglyagreeAgreeDisagreeStronglydisagree
Pizza?
3markedStronglyAgree(30%)5markedAgree(50%)0markedDisagree(0%)2markedStronglyDisagree(20%)Pizza?
CommentsIjusthadpizzalastnightbutitwouldbeokaywithmeSoundsgreat,buthowaboutPizzaHutinsteadofDominosthistimeAllweeverdoaroundhereispizza.Doesn’tmanagementrealizethatwemightlikesomethingelseforachange?Oursalesandmarketingstinksandthisisjustanotherexampleofnotknowingwhattodotopleasepeople.MypcneedstobeupgradedandIhatemychair.EmployeeSatisfactionSurveysLifeisnotfairYourcompanyisnotademocracyWhatisanemployeesatisfactionsurvey?AtooltomeasuremoraleemployeeviewsandsatisfactionwithmanagementandthecompanyingeneralproblemareasdepartmentalinteractionsWhydoemployeesatisfactionsurveys?JusttosayyoudidityousenseaproblemandneedinputyouhaveturmoilandwanttogettothebottomofitopportunityforinputBuildinganemployeesatisfactionsurveyPBuildinganemployeesatisfactionsurveyContentthecompanydirectmanagementseniormanagementwithindepartmentacrossdepartmentstoolsBuildinganemployeesatisfactionsurveyTipsdon’trepeatyourselfexamples:don’tcontradictyourselfexamples:don’task2questionsinoneexamples:besuretoallowemployeesnottoansweraquestioniftheyfeelitisnotapplicableBuildinganemployeesatisfactionsurveyOverallOverall,howwouldyouratethecompanyasaplacetoworkcomparedwithothercompaniesforwhichyouhaveworkedoneofthebestaboveaverageaveragebelowaverageoneoftheworstThecompanyasawholeiswellmanagedIamproudtoworkatthecompanyBuildinganemployeesatisfactionsurveyEvaluationScales4-stronglyagree3-somewhatagree2-somewhatdisagree1-stronglydisagreenotApplicable‘neitheragreenordisagree’BuildinganemployeesatisfactionsurveyEvaluationScalesnotApplicablestronglyagreeagreedisagreestronglydisagreeBuildinganemployeesatisfactionsurveyCommentsPleasesharewhatyoulikewithinthecompanyPleasegiveanycommentsonhowthecompanycanbeimprovedAnythingelse?SharingResultsNumericvalues:canbecomparedyear-to-yearCommentbased:publishsummariesandactionplansandcompareyear-to-yearCombinationofbothnumericandcommentbasedInterpretingResultsPublishingemployeecommentsContradictionsReadingbetweenthelinesRecurringissuesBalancingnumericdatawithcommentsGettingmoreinformationWhataboutthoseitemsyoucannotorarenotwillingtochange?ActionPlansDocumentPublishReviewRe
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