人力資源專業(yè)詞匯匯總超全

目錄TOC\o"1-5"\h\z\o"CurrentDocument"導(dǎo)論：人力資源環(huán)境與策略2\o"CurrentDocument"第一篇設(shè)計：工作分析與人力規(guī)劃5\o"CurrentDocument"第二篇招聘：人力資源選拔與預(yù)測8\o"CurrentDocument"第三篇開發(fā)：人力資源培訓與評價12\o"CurrentDocument"第四篇報酬：薪資方案與福利計劃18\o"CurrentDocument"第五篇影響：員工健康與勞資關(guān)系22導(dǎo)論：人力資源環(huán)境與策略第一章人力資源策略人力資源政策與哲學。人力資源管理(humanresourcemanagement,HRM)。人力資源管理目標objectivesofHRM。人力資源管理職責dutiesofHRM。人力資源管理任務(wù)tasksofHRM。戰(zhàn)略性人力資源管理strategicHRM。人力資源政策humanresourcepolicy。人力資源哲學humanresourcephilosophy。精*申契約psychologicalcontract。企業(yè)認同感organizationcommitment組織：行為與文化。正式組織formalorganization。正式組織informalorganization。組織文化organizationculturesubculture。跨文化cross-nationalculture。價值觀values。態(tài)度attitudes。角色行為rolebehavior。個人主義一集體主義individualism-collectivism。不確定性規(guī)避uncertaintyavoidance。權(quán)力距離powerdistance。直線和職能職權(quán)l(xiāng)ineandstaffauthority激勵與組織績效。激勵motivation。需要層次理論hierarchyofneedstheory。X理論與Y理論theoryX&theoryY。組織體系I與組織體系IVsystemI&systemIV。激勵-保健理論motivation-hygienetheory。ERG理論ERGtheory。麥克萊蘭德需要理mc-clelland'stheoryofneeds。期望理論expectencytheory。公平理論equitytheory。強化理論reinforcementtheory。波特-勞勒期望機率理論borter-lawler'stheoryofexpectency第二章人力資源環(huán)境。公平就業(yè)機會equalemploymentopportunity。公平就業(yè)機會委員會equalemploymentopportunitycommission,EEOC。實際職業(yè)資格bonafideoccupationalqualification,BFOQ。經(jīng)營必需businessnecessity。反優(yōu)先雇傭行動affirmativeaction。善意勢力戰(zhàn)略goodfaitheffortstrategy。定額戰(zhàn)略quotastrategy。差另U性對待disparatetreatment。差別性影響disparateimpact。性騷擾sexualharassment內(nèi)部和外部環(huán)境。人力資源環(huán)境外部環(huán)境externalenvironmentofHR。勞動力市場laborforcemarket。社會責任socialresponsibility。組織重組organizationreengineering。管理多樣化managingdiversity。人力資源內(nèi)部環(huán)境internalenvironment。玻璃天花板glassceiling。工作與家庭jobandfamily第三章人力資源研究人力資源管理功能functionofHRM。人力資源管理角色rolesofHRM。審計法auditapproach。分析法analysisapproach。人力資源研究humanresourceresearch,HRR。人力資源研究過程HRRprocess2.人力資源研究方法。案例研究casestudy。調(diào)查反饋法surveyfeedbackmethod。相關(guān)分析correlationanalysis?；貧w分析regressionanalysis。判另U分析discriminateanalysis。專家系統(tǒng)expertsystem。集成軟件groupware第一篇設(shè)計：工作分析與人力規(guī)劃第四章工作分析與工作設(shè)計工作分析基礎(chǔ)概念。職業(yè)、工作與職位occupation、job&position。職責、任務(wù)與工作元素duties、task&jobelements。工作背景jobcontext。工作分析jobanalysis。工作分析流程jobanalysisprocess。工作說明jobdescription。工作識另Ujobidentification。工作規(guī)范jobspecification。工作分析信息jobanalysisinformation工作分析的方法與技術(shù)。問卷調(diào)查法questionnairemethod。訪談法interviewmethod。觀察法method。現(xiàn)場工作日記（日志法）participantdiary/logsmethod。工作分析程序法jobanalysisprogram,JAP。工作分析計劃表jobanalysisschedule,JAS。功能性工作分析法functionaljobanalysis,FJA。職位分析問卷法positionanalysisquestionnaire,PAQ。管理職位才苗述問卷調(diào)查法managementpositiondescriptionquestionnaire,MPDQ。關(guān)鍵事變技術(shù)criticalincidenttechnique,CIT。工作分析專業(yè)指南guidelinesorientedjobanalysis,GOJA。職業(yè)測定系統(tǒng)occupationalmeasurementsystem,OMS工作設(shè)計與豐富化。工作設(shè)計jobdesign。工作豐富化jobenrichment。工作擴大化jobenlargement。以員工為中心的工作再設(shè)計employee-centeredjobredesign。激勵型工作設(shè)計法motivationalapproach。機械型工作設(shè)計法mechanisticapproach。生物型工作設(shè)計法biologicalapproach。知覺運動型工作設(shè)計法perceptual-motorapproach第五章人力資源規(guī)劃人力資源規(guī)劃基礎(chǔ)。人力資源規(guī)劃humanresourceplanning,HRP。人力資源規(guī)劃流程HRPprocess。人力資源調(diào)查HRinvestigating。人力資源信息系統(tǒng)humanresourceinformationsystem。員工過剩employeesurplus。裁減downsizing人力資源需求預(yù)測。人力資源需求預(yù)測requirementforecast。長期趨勢long-termtrend。循環(huán)變動cyclicalvariations。季節(jié)變動seasonalvariations。趨勢分析trendanalysis

。比率分析ratioanalysis。零基預(yù)測zero-baseforecasting。模擬方法simulation。計算機預(yù)測系統(tǒng)computerizedforecast3.人力資源供給預(yù)測。供給預(yù)測availabilityforecast。內(nèi)部供給internalsourceofsupply。資格數(shù)據(jù)庫qualificationsinventory。技能儲備skillinventory。繼任計戈Usuccessionplanning。夕卜部供給externalsourcesofsupply第二篇招聘：人力資源選拔與預(yù)測第六章人力資源招聘招聘環(huán)境與來源。招聘recruitment。招聘來源recruitmentsources。夕卜部招聘環(huán)境externalrecruitmentenvironment。內(nèi)部招聘環(huán)境internalrecruitmentenvironment。招聘方法recruitmentmethodsoptionalprogramoptionalprogramofrecruitment核心人員和應(yīng)急人員corepersonal&contingencypersonnel外部招聘的方法。廣告招聘advertisementrecruiting。職業(yè)介紹所employmentagency。校園招聘campusrecruiting。特殊事件specialevents。實習招聘internship。主管人員代理招聘機構(gòu)executiverecruiters。員工推薦employeereferrals。求職者白薦式招聘applicant-initiatedrecruitment。簡歷數(shù)據(jù)庫resumeinventory。白動求職跟蹤系統(tǒng)automatedapplicanttrackingsystem內(nèi)部招聘的方法。電腦化職業(yè)生涯行進系統(tǒng)computerizedcareerprogressionsystems。內(nèi)部提升promotionfromwithin,PFW。主管推薦managerreferrals。工作公告和工作投標jobposting&jobbidding。職業(yè)生涯開發(fā)系統(tǒng)careerdevelopmentsystems第七章人力資源選拔影響選拔的因素。員工選拔personnelselection。決策速度decisionsspeed。選拔等級selectiongrade。候選人數(shù)量quantityofapplicants。選拔率selectionratio。試用期probation。拒絕求職者refusingapplicants。選拔決策selectiondecision。光環(huán)與觸角效應(yīng)haloeffect&horneffect。體檢physicalabilityinspection/Physicalexamination。錄用enrollment選拔中的面試方法。簡歷resume。申請表applicationform。面試計戈U清單interviewplanninglist。初步面試initialinterview。求職面試employmentinterview。面試目標interviewobjectives。面試內(nèi)容interviewcontent。非結(jié)構(gòu)化面試unstructuredinterview。結(jié)構(gòu)化面試structuredinterview。情景面試situationalinterview模式化行為描述面試patternedbehaviordescriptioninterview,PBDI。基于能力的面試competence-basedinterview。系列式面試serializedorsequentialinterview。小組面試groupinterview。會議型面試boardinterview。壓力面試stressinterview。實際崗位演習realisticjobpreview,RJP。個人證明材料檢查referencechecks。背景調(diào)查backgroundinvestigation。證明人。Witness選拔中的測試方法。。標準化standardization?？陀^性與規(guī)劃objectivity&norm。測試信度testsreliability。測試效應(yīng)testsvalidity。標準關(guān)聯(lián)有效性criterion-relatedvalidity。內(nèi)容有效性contentvalidity。結(jié)構(gòu)有效性constructvalidity。錄用分數(shù)線cutoffscore。認知能力測試cognitiveaptitudetests。運動*申經(jīng)能力測試psychomotorabilitiestests。人格投射測試projectivepersonalitytests。主題統(tǒng)覺測試thematicapperceptiontest。個性測試personalitytests。興趣測試interesttests。業(yè)務(wù)知識測試jobknowledgetests。工作樣本測試work-sampletests。管理評價中心managementassessmentcenter。測謊測試polygraphtest。筆跡分析法handwritinganalysis第三篇開發(fā)：人力資源培訓與評價第八章人力資源培訓與開發(fā)1.組織變化與員工適應(yīng)。組織變化organizationchange。變化阻力changeobstruction。減少阻力reducingobstruction。員工上崗弓I導(dǎo)employeeorientation?，F(xiàn)實沖擊realityshock。上崗引導(dǎo)階段orientationperiod。重新導(dǎo)向reorientation。上崗引導(dǎo)目標orientationobjective人力資源開發(fā)實踐HRD。人力資源開發(fā)humanresourcedevelopment。開發(fā)影口向因素effectfactorsofdevelopmentHRD。人力資源開發(fā)目標HRDobjectivesO人力資源開發(fā)過程HRDprocess。人力資源開發(fā)需求HRDrequirementO人力資源開發(fā)分析HRDanalysismanagementdevelopmentexternal&internaldevelopmentHRDintermediaryHRDappraisalkirkpartrickmodel,JTPAcontrol,JTPAjobtrainingpartnershipactin-housedevelopmentcenters2.培訓與開發(fā)方法training教練方法coachingmethod輔導(dǎo)方法mentormethod行為建模behaviormodeling角色扮演roleplaying初級董事會juniorboard行動學習actionlearning工作輪換jobrotation文件筐訓練in-baskettraining管理游戲managementgames領(lǐng)導(dǎo)者匹配培訓leadermatchtraining會議方法conferencemethod程序化教學programmedinstruction,PI基于計算機的培訓computer-basedtraining遠程教育long-distanceeducationRM的管理層開發(fā)managementdevelopmentofRM課堂教學classroomeducation實習practice在職培訓on-the-jobtraining,OJT學徒培訓apprenticeshiptraining工作指導(dǎo)培訓Ijobinstruction模擬培訓simulatortraining技工學校培訓Ivestibuletraining第九章組織發(fā)展與職業(yè)規(guī)劃組織特征與管理風格組織氣候organizationclimate組織特征organizationcharacter管理流程managementprocess管理風格managerialstyle問題求解problemsolving文化類型culturetype參與文化participationculture工作系統(tǒng)worksystem組織發(fā)展的方法組織發(fā)展organizationdevelopment,OD組織發(fā)展的方法organizationdevelopmentmethods調(diào)查反饋surveyfeedback質(zhì)量圖qualitycircles充實工作內(nèi)容supplementjobcontent交流分析transactionalanalysis,TA工作期質(zhì)量qualityofworklife,QWL敏感性訓練sensitivitytraining全面質(zhì)量管理totalqualitymanagement,TQM團隊建設(shè)teambuilding組織發(fā)展評價organizationdevelopmentappraisal職業(yè)規(guī)劃與發(fā)展職業(yè)規(guī)戈Ucareerplanning職業(yè)規(guī)戈U影響因素effectfactorofcareerplanning人生階段lifestage職業(yè)動機careeranchors職業(yè)性向測試vocationalpreferencetest,VPT通用資質(zhì)測驗組系thegeneralaptitudetestbattery,GATB白我評價self-assessment強（弱）平衡表strength/weaknessbalancesheet好惡調(diào)查表likesanddislikessurvey組織職業(yè)規(guī)戈Uorganizationalcareerplanning職業(yè)途徑careerpath傳統(tǒng)職業(yè)途徑traditionalcareerpath網(wǎng)狀職業(yè)途徑信息networkcareerpath橫向職業(yè)途徑horizontalcareerpath雙重職業(yè)途徑dualcareerpath職業(yè)途徑信息careerpathinformation職業(yè)發(fā)展careerdevelopment職業(yè)發(fā)展方法careerdevelopmentmethod第十章人力資源進行考評績效考評與改進績效考評performanceappraisal,PA績效考評目的performanceappraisalobjective績效考評原貝Jperformanceappraisalprincipal績效考評應(yīng)用performanceappraisalutilizationprocess績效考評流程performanceappraisal考評的限制因素limitationfactorsofPA考評期Performanceappraisalperiod上級考評superordinateappraisal同事考評colleagueappraisal小組考評teamappraisal白我考評self-appraisal下級考評subordinateappraisal360反饋360-degreefeedback績效考評標準不清unclearPAstandard暈輪效應(yīng)haloeffect個人偏見bias近因性錯誤recencyerror居中趨勢centraltendency偏松或偏緊傾向strictness/leniencytendency考評標準化appraisalstandardization考評反饋appraisalfeedback考評者培訓appraisertraining考評面談interviewappraisal評價中心assessmentcenter績效考評的方法敘述法essaymethod作業(yè)標準法workstandardsmethod圖解式考評graphicratingscalemethod,GRS強制分布法Forceddistributionmethod排序考評法bankingmethod交替排序法alternativerankingmethod員工比較系統(tǒng)employeescomparisonsystem酉己對上匕較法pairedcomparisonmethod目標管理法managementbyobjective,MBO關(guān)鍵事件法criticalincidentmethod行為錨定等級法behaviorallyanchoredratingscaleMethod,BARS行為觀察量表Behaviorobservationscale,BOS第四篇報酬：薪資方案與福利計劃process第十一章薪資結(jié)構(gòu)與方案員工報酬與公平員工報酬Iemployeecompensation直接和間接經(jīng)濟報酬direct&indirectfinancial非經(jīng)濟報酬Inonfictioncompensation報酬公平payequity夕卜部公平externalequity內(nèi)部公平internalequity員工公平employeeequity團隊公平teamequity報酬I政策compensationpolicy薪資調(diào)查與報酬因素薪資調(diào)查salarysurvey基準工作benchmarkjob生活費用costofliving豁免員工exemptemployees工作評價jobevaluation才艮酬因素compensablefactors排序法rankingmethod分類法classificationmethod計點法pointmethod因素比較法factorcomparisonmethod薪資結(jié)構(gòu)與方法工作定價jobpricing工資等級paygrade工資曲線wagecurve工資幅度payrange工資率調(diào)整payrateadjustment計時工資制hourworkplan計件工資制pieceworkplan標準工時制standardhour技能工資制skill-basedpay市場定價工資制marketpricingplan管理層薪資水平executivecompensation專業(yè)人員報酬制度professionalpaysystem可比價值comparableworth工資保密paysecrecy壓縮工資paycompression第十二章激勵性報酬與福利激勵性報酬方案團隊或班組激勵計戈Uteamorgroupincentiveplans年終分紅annualbonus分紅制profitsharing資本積累方案capitalaccumulationprograms股票期權(quán)stockoption績效工資meritpay利潤分享計劃profit-sharing員工持股計戈Uemployeestockownershipplan,ESOP斯坎倫計劃Scanlonplan收益分享計戈Ugain-sharingplan風險工資計戈Uriskpayplanning獎金incentivecompensation傭金計戈Ucommissionplan間接報酬與福利計劃福利benefits補充性工資福利supplementpaybenefits精神健康的福利spiritualhealthbenefits社會保障socialsecurity失業(yè)保險unemploymentinsurance病假sickleave解雇補貼severancepay補充失業(yè)福木Usupplementalunemploymentbenefits工傷補償worker'scompensation團體人壽保險grouplifeinsurance養(yǎng)老金計戈Upensionplan個人養(yǎng)老金賬戶individualretirementaccount,IRA固定收益制definedbenefitplan固定繳款機definedcontributionplan401(k)計劃401(k)plan提前退休窗口earlyretirementwindow額夕卜酬勞premiumpay服務(wù)福利與分經(jīng)濟報酬員工月艮務(wù)employeeservices員工咨詢月艮務(wù)employeeconsultationservices兒童照顧childcare老年照顧eldercare教育津貼educationallowance工作環(huán)境workenviroment彈性工作時間flextime壓縮工作周compressedworkweek工作分擔jobsharing彈性報酬計戈Uflexiblecompensationplan在家工作workathome修訂的退休制度modifiedretirement第五篇影響：員工健康與勞資關(guān)系第十三章員工安全與健康員工安全與事故處理員工安全與健康employeesafetyandhealth職業(yè)安全與健康法案occupationalsafetyandhealthact,OSHAOSHA標準OSHAstandard事故損失accidentloss安全方案safetyprogram安全誘因方案safetyincentiveprogram安全委員會safetycommittee安全負責人safetydirector事故調(diào)查accidentinvestigation事故頻率accidentfrequency事故嚴重率accidentseverityrate安全方案評價safetyprogramappraisal不安全條件unsafecondition不安全行為unsafeacts事故傾向accidentproneness事故預(yù)防accidentprevention減少事故reducingaccident累計創(chuàng)傷失調(diào)cumulativetraumadisorders工作場所暴力violenceintheworkplace工作壓力與員工健康壓力stress工作（組織）壓力job/organizationalstress精力衰弱burnout減少衰弱reducingburnout壓力來源stresssource文化沖擊cultureshock角色模糊（沖突）roleambiguity/conflict克月艮壓力overcomingstress催眠hypnosis生物反饋biofeedback超白然冥想transcendentalmeditation,TM人類工程學ergo酗酒alcoholism藥物濫用drugabuse工作場所的吸煙問題environmentaltobaccosmoke,ETS工作場所的艾滋病environmentalAIDS身體健康方案healthprogram員工援助方案employeeassistanceprogram,EAP第十四章員工與勞動關(guān)系1.工會運動與法律勞工運動labormovement工會union密謀原理conspiracy禁止令（“黃狗合同”）injunction/yellow-dogcontract工會保障unions