如何有效處理買家查詢(詳細(xì))

有效處理買家查詢BusinessRelations.1.AttempttoestablishbusinessrelationshipwithBuyer.2.Replytobuyer’sestablishrelationship.3.Contactingapastcustomer.4.Sellingmoretoasteadybuyer.商業(yè)關(guān)系HYPERLINK建立商務(wù)關(guān)系HYPERLINK給他機(jī)會(huì)漲價(jià)之前下單.HYPERLINK答復(fù)用信用狀付款的建議.HYPERLINK答復(fù)直接付款的要求.HYPERLINK同意修改付款條件.HYPERLINK就要求以承兌交單付款作答復(fù).HYPERLINK要求開立信用狀.HYPERLINK修改信用狀.HYPERLINK延長(zhǎng)信用狀期限.HYPERLINK消除誤會(huì).HYPERLINK請(qǐng)示提供信用資料.HYPERLINK拒絕賒銷.HYPERLINK要求按現(xiàn)金提貨方式裝運(yùn)訂貨.HYPERLINK延遲付款.Ordering.1.Thankingabuyerforanorder.2.DealingwithadifficultBuyer.3.Declininganorder.4.Partialrejectionofanorder.5.Answeringacomplaint.6.Acceptingaclaim&attemptingtosellmoreproducts.7.Apologizingformistake.有關(guān)訂貨.HYPERLINK感謝買家訂單HYPERLINK對(duì)付難辦的買家HYPERLINK拒絕訂貨HYPERLINK拒絕部分供貨HYPERLINK回復(fù)抗議信HYPERLINK接受投訴并試銷更多產(chǎn)品HYPERLINK為錯(cuò)誤抱歉.BusinessRelations.（建立商務(wù)關(guān)系）AttempttoestablishbusinessrelationshipwithBuyer.DearManager,Wehaveobtainedyournameandaddressfrom********,andwearewritingtoenquirewhetheryouwouldbewillingtoestablishbusinessrelationswithus.Wehavebeenmanufacturingpowerrelaysformanyyears.Atpresentweareinterestedinextendingouroverseasmarketandwouldappreciateyourrespond.Consideringourcompetitiveprices,weexpecttoestablishalong-termpartnership.Welookforwardtoyourearlyreply.Withbestregards,建立商務(wù)關(guān)系尊敬的經(jīng)理,自*********取得貴公司地址,特此修函,希望能發(fā)展商務(wù)關(guān)系.多年來(lái),本公司經(jīng)營(yíng)powerrelays生產(chǎn),現(xiàn)欲擴(kuò)大海外市場(chǎng)范圍及希望得到您的反映.考慮到我產(chǎn)品公道價(jià)格,我公司希望得到長(zhǎng)期的商務(wù)關(guān)系.煩清早日回復(fù),HYPERLINK回到目錄SellingmoretoasteadyBuyer.DearMr.FrankSinatra,Wehaverefreshedouronlinecatalogat,andnowitcoversthelatestnewproducts,whicharenowavailablefromstock.Wearemostgratifiedthatyouhave,forseveralyears,includedaselectionofourproductsinyourmail-ordercatalogues.Theresultingsaleshavebeenverysteady.Webelievethatyouwillfindournewproductsmostattractive.Theyshouldgetaverygoodreceptioninyourmarket(manufacturing).Onceyouwillhavehadtimetostudythesupplement,pleaseletusknowifyouwouldliketotakethematterfurther.Wewouldbeveryhappytosendsamplestoyouforcloserinspection.Foryourinformation,weareplanningarangeof_________,whichshoulddowellinEuropeanmarket.Wewillkeepyouinformedonourprogressandlookforwardtohearingfromyou.向長(zhǎng)期合作買家推銷新產(chǎn)品.尊敬的Mr.FrankSinatra,我公司最近有新產(chǎn)品開發(fā),我們的產(chǎn)品目錄在,仔細(xì)介紹最新生產(chǎn)變態(tài),請(qǐng)初步參考.貴公司的郵購(gòu)目錄多年來(lái)收錄本公司產(chǎn)品,產(chǎn)品銷售成績(jī)理想,感謝長(zhǎng)期回顧.最新開發(fā)的產(chǎn)品質(zhì)量可靠,定能吸引顧客采購(gòu).煩請(qǐng)參閱網(wǎng)上目錄,若需查看樣品請(qǐng)回復(fù),本公司樂意效勞.我公司現(xiàn)正開發(fā)一系列___________,適合歐洲市場(chǎng)需求.如感興趣請(qǐng)隨時(shí)和我聯(lián)系.愿進(jìn)一步加強(qiáng)聯(lián)系,并后復(fù)音.HYPERLINK回到目錄EndofBusinessRelationsection.RequestforInformation.（有關(guān)查詢.）AfirstRFI.DearMr.ChenGuoYu,Wehavelearnedfromyouronlinecatalogthatyouaremanufacturingarangeofhighperformancepowertransformers.Weoperateaqualitywholesalingbusinessandalthoughoursalesvolumeisnotlarge,weobtainhighpricesforourgoods.WouldyouliketosendmeasamplesofyourpowertransformerwithPWT1234………..specificationsandDetailsofyourprices,shipmentandpaymentterms?初次來(lái)查詢尊敬的陳國(guó)玉先生,參考貴公司晚上目錄,我們了解貴公司制造一系列高質(zhì)變壓器.我公司經(jīng)營(yíng)高批發(fā)銷售業(yè)務(wù),雖然銷量不大,但貨品全屬優(yōu)質(zhì)高價(jià).現(xiàn)懇請(qǐng)郵寄以下規(guī)格變壓器樣品:PWT1234………….此外,煩請(qǐng)?zhí)峁┊a(chǎn)品報(bào)價(jià),供貨與付款方式條件.HYPERLINK回到目錄AnsweringafirstRFI.DearMr.CharlesAznavour,Thankyouforyourenquiryof16July.Wearepleasedtohearthatyouareinterestedinourproducts.WehavesentyoucopyofourlatestcataloguesbyDHL,togetherwithsamplesofsomeofthematerialsweregularlyuseinthemanufactureofourproducts.Iregrettosaythatwecannotsendyouthefullrangeofsamples.Youcanbeassured,however,thatourproductsareofthequalityyouexpect.Mrs.AngelaWang,ourSalesManager,willbeinFrancenextmonthandwillbepleasedtovisityou.Shewillhavewithherawiderangeofourproduct.Whenyouseethem,wethinkthatyouwillagreethatonlythebestqualitymaterialsareused,andthatthehighstandardofworkmanshipwillappealtothemostdiscriminatingbuyer.Wealsomanufactureawiderangeof____________inwhichyoumaybeinterested.Theyarefullyillustratedinouronlinecatalogat,Welookforwardtoreceivinganorderfromyou.回復(fù)初次查詢尊敬的Mr.CharlesAznavour,7月6號(hào)來(lái)查詢已受到.知道貴公司對(duì)我們的產(chǎn)品有興趣,實(shí)干榮幸.我們已郵寄產(chǎn)品目錄和常用的原料樣本.很抱歉未能寄上全套樣品,但保證我公司產(chǎn)品確實(shí)優(yōu)質(zhì)上乘的.本公司業(yè)務(wù)部經(jīng)理Angela王太太將于下月到法國(guó)出差是會(huì)拜訪您而帶全套我公司樣品.屆時(shí)您如果抽空與她面談和看看我們的產(chǎn)品,相信也會(huì)同意我們的產(chǎn)品質(zhì)量上乘,手工精巧,能吸引最挑剔的買家.除了您查詢的產(chǎn)品以外,本公司也制造一系列__________.貴公司若干興趣,可參看我公司網(wǎng)頁(yè)在,我們等待著貴方訂貨消息..HYPERLINK回到目錄RFIforscrewdrivers.DearManager,Weinterestedinbuyinglargequantitiesofsteelscrewsinallsizes.WewouldbeobligedifyouwouldgiveusaquotationperkilogramC&FLiverpool,England.Itwouldalsobeappreciatedifyoucouldforwardsamplesandyourpricelisttous.Weusedtopurchasetheseproductsfromothersources.Wemaynowprefertobuyfromyourcompanybecauseweunderstandthatyouareabletosupplylargerquantitiesatmoreattractiveprices.Inaddition,wehaveconfidenceinthequalityofyourproducts.Welookforwardtohearingfromyoubyreturn.螺絲刀查詢尊敬的總經(jīng)理,本公司有意大量采購(gòu)各型號(hào)螺絲刀,欲知產(chǎn)品送抵加拿大的成本嘉運(yùn)費(fèi)價(jià)格.如能惠寄樣品和價(jià)目表,亦必感謝不盡.本公司過(guò)去向其他公司采購(gòu)此類貨品,但知道貴公司產(chǎn)品質(zhì)優(yōu)價(jià)廉,所以欲與貴公司建立合作關(guān)系.專此侯復(fù).HYPERLINK回到目錄ReplyforaRFIforscrewdrivers.DearMr.ErrolGarner,Thankyou,foryourenquiryof2October1995.Inreply,wewouldliketomakethefollowingoffer,subjecttoourfinalconfirmation:Product:SteelscrewsSpecifications:AspertheattachedlistPacking:Looseinboxesof5kgnetQuantity:100boxesPrice:AspertheattachedlistShipment:January/February1996Payment:Confirmed,irrevocableletterofcreditpayablebydraftonsighttobeopened30daysbeforethetimeofshipment.Underseparatecover,wehavesentyousampleofvarioussixes,ourcatalogueandpricelist.Ifyoufindourofferacceptable,pleasetelexorfaxusforconfirmation.回復(fù)螺絲刀查詢尊敬的Mr.ErrolGarner,貴公司2000年10月2日查詢函收悉.如下報(bào)價(jià)需在本公司確認(rèn)后.方為有效:產(chǎn)品:規(guī)格:包裝:數(shù)量:交貨期:運(yùn)貨條件:付款:裝運(yùn):另用DHL寄各型號(hào)樣品,產(chǎn)品目錄和價(jià)目表.如貴公司接受上述報(bào)價(jià)請(qǐng)盡早落實(shí)定單為盼.HYPERLINK回到目錄Inabilitytosupplyrequestedproduct.DearMr.RoyHamilton,Werefertoyourtelexof12Augustandoursoftodayregardingthesupplyofblacksilk.Asyouperhapsknow,demandfortheabovehasbeenheavysincelastyear.Weareconsequentlyfullycommittedatthemomentandareunabletomakeyoutheofferasrequested.Weassureyou,however,thatweshallcontactyouassoonasfreshsuppliesbecomeavailable.Shouldyourcustomersrequireothersilks,pleaseletusknow.無(wú)法供貨尊敬的Mr.RoyHamilton,貴公司8月2日的傳真已受到,現(xiàn)就有關(guān)圓珠筆供貨問題答復(fù).自去年以來(lái)上述貨品的需求量極高.本公司暫未能承接定單,所以無(wú)法按貴公司要求報(bào)價(jià).但日一旦有新貨源本公司定當(dāng)即時(shí)與貴公司聯(lián)絡(luò).若貴方需要其他型號(hào)產(chǎn)品亦請(qǐng)告知.陳國(guó)玉,總經(jīng)理.杭州ali電子有限公司.HYPERLINK回到目錄Offeringasubstituteproduct.DearMrs.EllaFitzgerald,Thankyouforyourtelexenquiryof23Septembercottonprint634.Weappreciateyoureffortsinmarketingourproductsandconsequentlyweregretverymuchthatweareunabletosupplythedesiredgoodsduetoexcessivedemand.Wewould,however,liketotakethisopportunitytooffer,withoutengagement,thefollowingmaterialasaclosesubstitute.Double-sidePCBDSG18,US$_____permeterFOBShanghai,includingyourcommission2%.Pleasevisitourcatalogat,formoreinformationonthisitem.Ifyoufindtheproductacceptable,pleasee-mailusassoonaspossible.建議提供代用品尊敬的EllaFitzgerald太太,貴公司9月18日詢問有關(guān)DSG31號(hào)線路板價(jià)格的e-mail已經(jīng)收到,多謝來(lái)信.本公司感謝你們熱心熱銷我們的產(chǎn)品.但因有關(guān)產(chǎn)品需求極高,未能滿足貴公司要求,深感遺憾.然而本公司另有生產(chǎn)類似產(chǎn)品虛盤如下:雙面線路板DSG18,美米______美元上海離岸價(jià),當(dāng)中包括貴公司傭金2%.本產(chǎn)品有關(guān)資料煩請(qǐng)到,去參考.若滿意的話,請(qǐng)盡快回復(fù).HYPERLINK回到目錄EndofRFIsection.RequestforSample.（有關(guān)寄樣）RefusingaBuyer’srequest.DearMr.AndreanoChelentano,Thankyouforyourinquiryof25March.Wearealwayspleasedtohearfromavaluedcustomer.Iregrettosaythatwecannotagreetoyourrequestfortechnicalinformationregardingourproduct.Thefactisthatthemostofourcompetitorsalsokeepsuchinformationprivateandconfidential.Isincerelyhopethatthisdoesnotinconvenienceyouinanyway.Ifthereisanyotherwayinwhichwecanhelpyou,donothesitatetocontactusagain.拒絕買家的要求尊敬的Mr.AndreanoChelentano,來(lái)信要求本公司提供有關(guān)___________的技術(shù)資料,不過(guò)因?yàn)檫@一種資料在我行業(yè)被認(rèn)為是保密性文件,所以我不能滿足您的要求.希望不會(huì)因此為貴公司造成不便.如果需要本公司協(xié)助其他事宜,歡迎隨時(shí)查詢.HYPERLINK回到目錄EndofRFSsection.RequestforQuotation&Paymentterms.Explainingapriceincrease.DearMr.HenryFord,Iencloseournewpricelist,whichwillcomeintoeffectfromtheendofthismonth.Youwillseethatwehaveincreasedourpricesonmostmodels.Wehave,however,refrainedfromdoingsoonsomemodelsofwhichweholdlargestocks.Wefeelweshouldexplainwhywehaveincreasedourprices.Wearepaying10%moreforourrowmaterialsthanwewerepayinglastyear.Someofoursubcontractorshaveraisedtheirpricesasmuchas15%.Asyouknow,wetakegreatprideinourproductandarejealousforthereputationforqualityanddependability,whichwehaveachievedoverlast15years.Wewillnotcompromisethatreputationbecauseofraisingcosts.Wehave,therefore,decidedtoraisethepriceofsomeofourproducts.Wehopeyouwillunderstandourpositionandlookforwardtoourorders.說(shuō)明價(jià)格調(diào)整原因尊敬的Mr.HenryFord,本信附件是本公司新價(jià)目表.新價(jià)目表將于本月底生效.除了存貨現(xiàn)存的產(chǎn)品以外,其余大部分產(chǎn)品均已調(diào)升價(jià)格.這次調(diào)整原因是原材料漲價(jià)10%,一些承包商的價(jià)格調(diào)升了15%.過(guò)去15年,本公司生產(chǎn)的產(chǎn)品品質(zhì)優(yōu)良,性能可靠.今為確保產(chǎn)品質(zhì)量唯有稍為調(diào)整價(jià)格.上述情況,希望貴方考慮.愿能與貴公司保持緊密合作.HYPERLINK回到目錄PersuadingaBuyertobuybeforeapriceincrease.DearMr.DukeEllington,Werefertoourquotationof2Novemberandourmailoffer8Novemberregardingthesupplyof__________.Wepreparetokeepourofferopenuntiltheendofthismouth.Foryourinformationthemarketisfirmandtendingupward.Thereisverylittlelikelihoodofanysignificantchangeinthevisiblefuture.Asthisproductisingreatdemandandthesupplyislimited,wewouldrecommendthatyouacceptthisofferwithoutdelay.提醒買家之漲價(jià)前下單尊敬的Mr.DukeEllington,關(guān)于___________的供應(yīng)事宜,本公司曾于11月2報(bào)價(jià)和于11月8日郵寄報(bào)盤.現(xiàn)特此通知,該報(bào)盤的有效期在本月底結(jié)束.該產(chǎn)品市場(chǎng)需求量極大,供貨有限.勸您趕快接受該報(bào)價(jià).HYPERLINK回到目錄Replyingtoaproposaltopaybya30-dayL/C.DearMrField.Thankyouforyourorderfor500b/wTVsetsbyyourletterof17July.Wehaveconsideredyourproposaltopaybya30-dayletterofcredit.Wedonotusuallyaccepttimecredit.However,inviewofourlongandmutuallybeneficialrelationship,wearewillingtomakeanexceptionthistime.Imuststressthatthisdeparturefromourusualpracticerelatestothistransactiononly.Wecannotregardassettingaprecedentforfuturetransactions.Iencloseoursalescontractno.834coveringtheorder.Iwouldbegratefulifyouwouldfollowtheusualprocedure.答復(fù)用信用狀付款的建議.菲爾德先生：7月17日來(lái)函收悉。承蒙貴公司訂購(gòu)500臺(tái)黑白電視機(jī)。不勝感謝。就建議以30日有效期的信用狀付款。本公司向無(wú)此例，但鑒于貴我雙方長(zhǎng)期互惠關(guān)系，樂意接受該建議完成交易。此建議僅適用于是項(xiàng)交易，而不能作為今后交易的先例。隨函附上是次訂單的第834號(hào)銷售合同，煩請(qǐng)按過(guò)往常規(guī)辦理為倚。HYPERLINK\l"_Enquiries_&_Orders."回到目錄Replyingtoarequestfordirecttermsofpayment.DearMsCoates,Thankyouforyourletterof2Octoberrequestingpaymentagainstdocumentsforcontractno.482and483.Wearepleasedtosaythatweagreetoyourrequest.Wewish,however,tomakeitclearthatinfuturetransactions,directpaymentwillonlybeacceptableiftheamountinvolvedforeachtransactionislessthanUS$5,000ortheequivalentinRenminbi.Shouldtheamountexceedthatfigure,paymentbyletterofcreditwillberequired.Wewouldliketosaythatthisexceptionisallowedonlyinthelightofourlongandmutuallybeneficialassociation.Yourssincerely,答復(fù)直接付款的要求.科茨女士：10月2日來(lái)函收悉。就貴公司要求憑單付現(xiàn)款支付第482號(hào)和483號(hào)合約，本公司樂意從命，然而，此付款方式只適用于金額低于1000英鎊或等值人民幣的交易。否則，仍需以信用狀付款。基于雙方長(zhǎng)期互惠交往，本公司才接受上述要求。HYPERLINK\l"_Enquiries_&_Orders."回到目錄Agreeingtomodifypaymentterms.DearMsAndrews,Thankyouforyourletterof6June.Wearepleasedtoacknowledgeyourorderno.463ofthesamedateforceramictiles.Themodifiedtermsofpaymentyouproposearequiteacceptable.Atelexhasbeendispatchedtoyoutothiseffect.Alltheitemsinyourordercanbesuppliedfromstockandwillbepackedandshippedimmediatelyasyourremittancebytelegraphictransferisreceived.Thefollowingdocumentswillbeairmailedtoyouimmediatelyaftershipmentismade:1.Billofladinginduplicate;2.Invoice,FOBShanghai,intriplicate;3.Guaranteeofquality.Wewill,ofcourse,notifyyoubytelexassoonasyourorderisshipped.Youcanrelyonustogivepromptattentiontothisandanyfutureordersyoumayplacewithus.Yourssincerely,.同意修改付款條件.安德魯斯女士：6月6日來(lái)函收悉。接到第463號(hào)文件瓷磚定單，承蒙惠顧，不勝感激。有關(guān)建議修改付款條件事宜，本公司樂意接受，并已電傳確認(rèn)。上述定單所列各項(xiàng)貨品均尚有存貨，一俟收到電匯款項(xiàng)，便可包裝送運(yùn)。貨物裝運(yùn)妥當(dāng)后，下列文件亦即以空郵送到貴公司：（一）提貨憑單一式兩份；（二）發(fā)票（倫敦到岸價(jià)）一式三份；（三）品質(zhì)保證書。貨物裝運(yùn)上船后，本公司定當(dāng)時(shí)即時(shí)電傳通知貴公司。HYPERLINK\l"_Enquiries_&_Orders."回到目錄Answeringarequestforpaymentbydocumentsagainstacceptance.DearMsGreen,Thankyouforyourletterof11November1996.Wehaveconsideredyourrequestforatrialdeliveryofceramicresistorsondocumentsagainstacceptanceterms,butregrettosaythatwecannotagreetoyourproposal.Asanexception,thebestwecandoforthetrialistoofferyoudirectpaymentatsightterms.Ifyouacceptourproposalyourunverylittlerisk,sinceourbrandproductsarewellknownforthequality,attractivedesignandreasonableprice.Ourlinessellverywellallovertheworldandhavedonesoforthelast30years.Wedonotthinkyouwillhaveanydifficultyinachievingasatisfactoryperformancewiththisitem.Ifyoufindourproposalacceptable,pleaseletusknowandwecanthenexpeditethetransaction.就要求以承兌交單付款作答復(fù).格林女士：1996年11月11日來(lái)函收悉。貴公司要求以承兌交單付款，試行發(fā)貨。本公司經(jīng)研究后，不能同意該建議，并深感抱歉。本公司愿意破例接受見票即付的付款安排，以應(yīng)貴公司測(cè)試市場(chǎng)的要求。本公司出產(chǎn)的陶瓷電阻質(zhì)料上乘、設(shè)計(jì)優(yōu)雅、取價(jià)公道。近30年來(lái)，各類產(chǎn)品暢銷全球，貴公司如接受上述建議，所需承擔(dān)之風(fēng)險(xiǎn)幾近于零，要達(dá)到理想的產(chǎn)品功能亦非困難。煩請(qǐng)考慮是項(xiàng)建議，并盡量賜復(fù)，以便履行交易。HYPERLINK\l"_Enquiries_&_Orders."回到目錄RequestingtheestablishmentofaL/C.Dearsirs,Werefertoyourorderfor5000__________andoursalesconfirmationno.341.Wewouldliketoremindyouthatthedeliverydateisapproachingandwehavenotyetreceivedthecoveringletterofcredit.WewouldbegratefulifyouwouldexpediteestablishmentoftheL/Csothatwecanshiptheorderontime.Inordertoavoidanyfurtherdelay,pleasemakesurethattheL/Cinstructionsareinpreciseaccordancewiththetermsofthecontract.Welookforwardtoreceivingyourresponseatanearlydate.要求開立信用狀.執(zhí)事先生：有關(guān)貴公司第341號(hào)確認(rèn)書及500________之定單，交貨日期將至，然有關(guān)之信用狀尚未送抵本公司。敬希望即時(shí)開立信用狀，以便能按時(shí)寄運(yùn)貨品。為免延誤，務(wù)請(qǐng)開立與合約條件相符之信用狀。靜候復(fù)音。HYPERLINK\l"_Enquiries_&_Orders."回到目錄AmendingaL/C.DearMrGray,Yourletterofcreditno.8844issuedbytheRoyalBankofCanadahasarrived.Onexamination,wefindthattransshipmentandpartialshipmentarenotallowed.AsdirectsailingstoPortugalareinfrequent,wehavetoshipviaHonkKongmoreoftenthannot.Asaresult,transshipmentmaybenecessary.Withregardtopartialshipment,itwouldspeedmattersupifwecouldshipimmediatelythegoodswehaveinstockinsteadofwaitingforthewholeshipmenttobecompleted.Withthisinmind,Imailyoutoday,askingfortheletterofcredittobeamendedtoread:“partshipmentandtransshipmentallowed”.Itrustthisamendmentwillmeetwithyourapprovalandyouwille-mailustothateffectwithoutdelay.修改信用狀.格雷先生：貴公司由RoyalBankofCanada開出的第8844號(hào)信用狀已收悉。本公司核查后發(fā)現(xiàn)該信用狀列明不容許轉(zhuǎn)運(yùn)或部分裝運(yùn)有關(guān)貨品。直航利葡萄牙的班次甚少，往往需經(jīng)香港轉(zhuǎn)運(yùn)。如要等候全部貨品一次裝運(yùn)，而不先行裝運(yùn)庫(kù)存貨品，亦會(huì)拖慢速度。故此，轉(zhuǎn)運(yùn)和部分裝運(yùn)是必要的。有鑒于此，今天電傳貴公司，請(qǐng)求將信用狀有關(guān)條目修改為“準(zhǔn)許轉(zhuǎn)運(yùn)和部分裝運(yùn)”。是項(xiàng)修改當(dāng)能獲貴公司同意，并請(qǐng)電復(fù)有關(guān)決定。HYPERLINK\l"_Enquiries_&_Orders."回到目錄ExtendingaL/C.DearMr.Quek,Thankyouforyourletterofcreditcoveringyourorderfor__quantity/name__.Weregrettosaythat,owingtoadelayonthepartofoursuppliers,wewillnotbeabletogettheshipmentreadybeforetheendofthismonth.Wefaxedyouearliertodaytothateffect.WeexpectthattheconsignmentwillbereadyforshipmentintheearlypartofAugust.Wearearrangingtoshipitonthe<<GreatWall>>sailingfromShanghaion7August.Wearelookingforwardtoreceivingyourfaxedextensiontotheletterofcreditsothatwecaneffectshipmentofthegoods.Wesendoursincereapologiesforthedelayandtrustthatitwillnotundulyinconvenienceyou.延長(zhǎng)信用狀期限.郭先生：有關(guān)__數(shù)量/品名__定單的信用狀收悉，承蒙惠顧，不勝欣喜。因供貨商有所延誤，本公司未能在本月底前完成裝運(yùn)，為此深感歉意。預(yù)計(jì)貨物將于8月初裝運(yùn)，現(xiàn)正安排由長(zhǎng)城號(hào)輪船于8月7日自上海起航。煩請(qǐng)傳真有關(guān)延長(zhǎng)信用狀期限的文件，以便裝運(yùn)貨物。本公司就是次延誤深表歉意，不便之處，敬希原諒。HYPERLINK\l"_Enquiries_&_Orders."回到目錄Clearingupmisunderstanding.DearMrGreen,Thankyouforyourletterof1Octoberconcerningourinvoiceno.26354.Althoughyourorderarrivedsafely,youappeartohaveforgottentoenclosepayment.Pleasecheckyourrecords,Ifachequewasissued,itwouldbewisetostoppaymentonitandissueanewone.Wewilldispatchthegoodsonreceiptofthenecessarypayment.消除誤會(huì).格林先生：謝謝貴公司10月11日有關(guān)本公司第26354號(hào)發(fā)票的來(lái)信。貴公司雖已寄來(lái)定單，但似乎未有附寄貨款。煩請(qǐng)核對(duì)貴公司記錄，如已開出支票，宜應(yīng)通知銀行止付，并開立新支票。收到該貨款后，本公司將立即發(fā)貨。HYPERLINK\l"_Enquiries_&_Orders."回到目錄Arequestforcreditinformation.Dearsirs,Thankyouforyouinterestinourproducts.Wehopethesampleswesentyouon5Februarywereuptoyourexpectations.Wewouldliketosortoutthecreditformalitiesassoonaspossiblesothatwecanbegintrading.Couldyouprovideuswiththerequisitefinancialinformationsothatwecanopenyournewaccountimmediately?Pleaseincludearecentfinancialstatement,thenameofyourbankandreferences,togetherwithanyotherrelevantcreditdetails.Theinformationyouprovidewill,ofcourse,beheldinstrictestconfidence.Welookforwardtoalongandprosperousrelationshipwithyourcompany.請(qǐng)示提供信用資料.執(zhí)事先生：得悉貴公司對(duì)本公司產(chǎn)品感