全國旅游院校服務(wù)技能飯店服務(wù)大賽英語水平測試題庫

1、全國旅游院校服務(wù)技能（飯店服務(wù)）大賽英語水平測試題庫客房服務(wù)一、中譯英.女士，現(xiàn)在能給您打掃房間嗎？答案： May I clean your room now，Madam?.我半小時之后再給您整理房間好嗎？答案： May I make up your room in half an hour?.我什么時候把花送過去？答案：When should I send the flowers.請幫我拿一下那個包？答案：Please help me carry that bag ？.你能三小時后再來嗎？答案： Could you come back in three hours ？.您希望我什么時候為您打

2、掃房間呢？答案： What time would you like us to clean your room ？ / When do you want me to clean your room？.周五早晨7點有一趟航班，您看行嗎？答案： How about a flight leaving at 7 ： a.m. this Friday ？.我們有多個多功能廳可供您選擇。答案： We have several function rooms for you to choose from.客房服務(wù)員。先生，可以進(jìn)來嗎？答案： Housekeeping. May I come in， Sir？.

3、我可以收拾您桌上的東西嗎？答案： May I tidy up these things on your desk？.請整理一下浴室好嗎？答案：Would you tidy up a bit in the bathroom？.您可以從房間直接打過去。答案： You may call directly from your room.我能幫您做什么，先生？答案：What can I do for you, Sir?.我想洗一下我的褲子。答案：I want to have my pants cleaned.很高興又見到您，布朗先生。答案：It s nice to see you again, Mr.

4、Brown.請?zhí)顚懴匆聠?。答案：Please fill in the laundry form.電話有問題。答案： There is something wrong with the telephone.我房間的電視壞了，請派人來修理一下好嗎？答案：Theres something wrong with the TV set./The TV set in my room doesnt work, can you please send someone to repair/fix it?.很抱歉給您帶來不便。答案：Sorry for all those troubles./Sorry for t

5、he trouble./Im very sorry for that./We apologize for that.我們馬上派人去修。答案： Well send someone to repair it right now.先生，請問您的房間號？答案： May I have your room number， Sir?.我為犯了這樣一個粗心的錯誤向您道歉。答案：Im sorry for making such a careless mistake.我們飯店有洗衣服務(wù)。答案： We have laundry service.您把您要洗的衣服放到洗衣袋中，再填一下那邊的洗衣單就行了。答案： You

6、 may just put your laundry in the laundry bag and fill out that laundry list.順便問一下，明天是否可洗好？答案： By the way， will it be ready by tomorrow？.今晚我要穿。答案：Id like to wear it this evening.您可以在商務(wù)酒吧接待您的訪客。答案： You can receive your guests at the executive lounge.您要留言嗎？答案： Would you like to leave a message?.抱歉，沒有人

7、接電話。答案： Im sorry, nobody answered.請問您貴姓（總機(jī)接線員問）？答案： May I know who is calling ？.我會把您的留言給布朗先生。答案：Ill send this message to Mr. Brown.讓我先打電話到他的房間。答案： Let me call him in his room first.恐怕他現(xiàn)在不在，您過會兒再打來好嗎？答案： Im afraid hes out. Could you call again later?.我想在房間里用早餐。答案：Id like to have breakfast in my room.

8、我現(xiàn)在就去商務(wù)中心為您把傳真發(fā)出去。答案：Ill go to the business center and fax it for you right now .我房間的水龍頭漏水了。答案： The faucet is leaking in my room.會議室在十六層。答案： The conference rooms are on the 16th floor.票價是300美元。答案：The price of the ticket is 300 US dollars.我馬上派管工去修理。答案：Ill send a plumber right away.我們提供免費的擦鞋服務(wù)。答案： We

9、offer free shoe-shining service.先生，早上好。歡迎光臨我們飯店。答案： Good morning, Sir. Welcome to our hotel.請問您的抵達(dá)日期？答案： May I know your arrival date?.先生，請讓我為您介紹一下房間設(shè)施。答案： Let me introduce the room facilities to you, Sir.我們每天早上都收取客人要洗的衣服。答案： We collect the laundry every morning.你能幫我定票嗎？答案：Could you help me book the

10、 ticket？.您希望什么時候把衣服給您送回來？答案： When would you like your laundry back？.您要住幾天呢？。答案： How many nights will you stay?.我馬上就去取您要洗的衣服。答案：Ill pick up your laundry right now.有多少人參加會議？答案： How many people will attend the meeting?.我們?yōu)樯虅?wù)樓層的客人免費提供國內(nèi)外的報紙。答案： We offer free domestic and foreign newspapers for executive

11、 guests.我能加一張床嗎？答案：Could I have an extra bed ？.總機(jī)，我想打個國際長途電話。答案： Operator, Id like to make an international call.您要打的電話是自己付款還是對方付款？答案： Do you want to make it a pay call or a collect call?.總機(jī)，我想打個叫號電話。答案： Operator, I,d like to make a station-to-station call, please.請把您的名字拼給我，好嗎？答案： Could you spell yo

12、ur name for me?.請告訴她我會在今晚10:00左右給她打電話。答案：Just tell her Im going to call her at about 10:00 this evening.請告訴我受話人的名字？答案： Whats the name of the person you are calling?.我想這個電話我自己付費。答案：I think I,ll pay for the call myself.我們有電腦自動叫早服務(wù)。答案： We have a computer wake-up service.最后的數(shù)字必須要有5位數(shù).答案： There must be f

13、ive digits in the final number.您要的時間，請撥5,然后再撥0630。答案：Please dial 5 and then 0630 for the time.您能給我您的電話號碼嗎？答案： Would you like to give me your telephone number?.需要的話，她能給您回電話。答案：She can ring you back if necessary.我確保她會收到您的留言答案：I ll mak sure she gets the message.國家代碼在您房間的服務(wù)指南中。答案： The country codes are

14、listed in the Service Directory in your room.付費電話通常用于公共場所、客運中心，如機(jī)場、火車站或街角。答案：Pay phones are often found in public places, transportation hubs such as airports or train stations, and on street corners.你僅有一次機(jī)會給他人留下第一印象。答案： You only get one chance to make a first impression.這就是飯店總機(jī)話務(wù)員如此重要的原因。答案：Thats w

15、hy the operators are so important to the hotel.記?。耗且豢棠闶秋埖甑拇怼４鸢福?Remember that at that moment, youre the hotels representative.總機(jī)話務(wù)員應(yīng)該有禮貌、有回應(yīng)，給予來電者全面的關(guān)注。答案： An operator should be polite and responsive, giving the caller your full attention.他們影響客人對飯店的印象。答案：They influence the guests impression of the

16、hotel.盡可能地給予幫助，即便回應(yīng)這個電話并非完全是你的工作。答案：Be as helpful as possible, even if its not exactly your job to answer the phone.學(xué)會流暢地使用電話功能。答案：Learn how to use the phones features smoothly.如果你必須要來電者不掛電話，首先要征得同意。答案： Ask permission first if you must put the caller on hold.不要忘記來電者還在等待。答案： Dont forget the caller is

17、 waiting.如果你無法回答來電者，轉(zhuǎn)接給能給予幫助的人。答案：Transfer the caller to someone who can help, if you cant.隔一會兒要問他們一下：是愿意繼續(xù)接聽（不掛電話），還是愿意再打回來或留言。 答案： Ask them periodically if theyd like to continue to hold, call back or leave a message.總機(jī)話務(wù)員應(yīng)如何問候客人？答案： How should operators greet a guest?.如果來電人問的問題跟接線員無關(guān)，他們應(yīng)該如何做？答案：

18、What should operators do if the caller is asking something that is not their business?.告訴來電人他打錯了。答案： Tell the caller he got the wrong number.告訴來電者他應(yīng)該打電話的部門，并給他們轉(zhuǎn)接電話。答案： Tell the caller which department he may call and transfer the call for him.如果總機(jī)話務(wù)員不能馬上給來電者接通電話，應(yīng)該怎么辦？答案： What should operators do i

19、f they cannot connect the caller right now?.告訴來電者無法接通電話。答案： Tell the caller there is no way to put him through.總機(jī)話務(wù)員在工作中應(yīng)展現(xiàn)出什么重要職業(yè)素養(yǎng)？答案： What are important qualities operators should demonstrate in their work？.是的，我的房間非常冷?？照{(diào)可能有問題了。答案：Yes, my room is very cold. There must be something wrong with the a

20、ir-conditioner.通?？煜捶?wù)要加收50%的費用。： Usually its 50% extra charge for express service.看上去好像溫度控制器出了問題。答案：It seems that theres something wrong with the temperature control panel.太吵了我很難入睡。答案：Its so noisy that its hard for me to fall asleep.客房部員工必須與前廳部緊密合作。答案： The housekeeping department staff must coordina

21、te the work closely with the front office.客房部員工的主要職責(zé)是負(fù)責(zé)飯店所有客房的干凈和整潔。答案： The main duty of the housekeeping department staff is to see to the cleanliness and good order of all rooms in the hotel.很清楚，沒有清潔的客房出租，飯店只有關(guān)門。答案：It is clear that without clean rooms to rent, a hotel would have to close.客服部主管對所有客

22、房的干凈和整潔負(fù)責(zé)。答案： An executive housekeeper is in charge of the neatness and orderliness of all the guest-rooms.清掃客房的實際工作是由客房的服務(wù)員完成。答案： The actual work of cleaning the guest-rooms is preformed by the housemaid.在絕大多數(shù)飯店中，客房部白班必須清掃所有的客房。答案：In most hotels the day shift in housekeeping has to clean all the gu

23、est rooms.客房部晚班對后來有打掃要求的客房負(fù)責(zé)。答案：The evening shift in housekeeping is responsible for cleaning any rooms that request late service.任何特別的服務(wù)，如做夜床也是由晚班完成。答案： Any special service, such as turn-down service, will also be done by the evening shift.飯店的洗衣房和洗衣工服務(wù)也是客房部的部分工作。答案：The hotel laundry and valet servi

24、ces are also parts of the housekeeping departmenfs job.空房須盡快清掃以再出租。答案：The vacant rooms must be cleaned and made available to be rented again as soon as possible.懷特夫人想要員工幫她用花布置一下房間。答案： Mrs. White wants the clerk to help her decorate the room with some flowers.她現(xiàn)在正在給客房部打電話。答案： Now she is making a phon

25、e call to the housekeeping department.懷特先生想要現(xiàn)在打掃他的房間，因為今天上午10點有客人來訪。答案： Mr. White wants to have his room cleaned now because he is going to have some guests at 10 oclock this morning.這位女士想要一些熱水，因為她口渴。答案： The lady wants to have some hot water because she gets thirsty.這位女士想再要一條毯子，因為太冷了。答案： The lady wa

26、nts to have another blanket because it is too cold.那人想買一雙黑襪子。答案： The man wants to buy a pair of black socks.除了這雙襪子，這些都是那人的衣服。答案：They are the mans clothes except for the pair of socks.你可以把你的衣服掛在浴室的門后。答案： You can hang your clothes behind the bathroom door.你可以把你的衣服放在浴室里。答案： You can put your clothes in

27、the bathroom.如果你想要他們送早飯，請打電話至房內(nèi)用餐服務(wù)。答案： Call room service if you want them to send you breakfast.客房部一般有飯店的失物招領(lǐng)物品存放區(qū)。答案： The housekeeping department usually has the lost and found storage area for the hotel.所有由員工或客人在飯店撿到的物品都送去客房部。答案： All articles found in the hotel by employees or guests are sent to

28、housekeeping.有些飯店也把提供照看孩子服務(wù)作為客房部的一個功能。答案：Some hotels also provide child care services as a function of housekeeping.無人認(rèn)領(lǐng)的數(shù)碼相機(jī)會放在失物招領(lǐng)物品存放區(qū)6個月。答案： The unclaimed digital camera will be kept in the lost and found storage area for six months.客人結(jié)賬離店時，客房部會得到前臺的通知去清掃房間。答案： Housekeeping will be informed by t

29、he front desk to clean the rooms when the guest checks out.客房部是飯店最繁忙的部門之一。答案： The housekeeping department is one of the busiest department in a hotel.我現(xiàn)在為您鋪床還是您希望等會兒再做？答案： Can I make the beds for you now or do you wish it to be done later?.那位夫人想要些熱水，因為她病了。答案： The lady wants to have some hot water be

30、cause she is ill.我想預(yù)訂一個從6月5日到10日的雙人間。答案：Id like to reservea double room from the 5 th to the 10th of June.每晚的房價是180美元。答案： The room rate per night is 180 US dollars.我們期盼您的到來。答案： We look forward to your arrival.一個美國學(xué)者團(tuán)將于下月在北京參加一個旅游研討會。答案： A group of American scholars will be attending a Tourism Sympos

31、ium next month in Beijing.貿(mào)易談判推遲至5月8日-10日。答案：The trade negotiation has been postponed until May 8th to 10th.我不得不改變預(yù)訂的日期。答案：I have to change the dates of the reservation.您覺得我能換個房間嗎？答案： Do you think its possible fOr me to change the room.我想知道我可以預(yù)訂下周一至周五帶浴缸的一個單人間嗎？答案：I wonder if you could reserve me a

32、single room with bathtub from next Monday to Friday?.您喜歡有前景的房還是后景的房？答案： Would you prefer a room with a front or a rear view?.這個價格含一部電話機(jī)，一份主流國際報紙和一個迷你冰柜。答案： The price includes a telephone, a major international newspaper and a mini-bar？ 127.房價中不含早飯。答案： Breakfast isnt included in the room rate.12歲以下的孩

33、子收半價。答案： Children under 12 are charged for half the price.團(tuán)隊預(yù)訂減百分之十五答案：There is a 15 percent deduction for a group reservation.那幾天我們可以給您預(yù)留一個小套間。答案： We can reserve a mini-suite for you for those days.抱歉，下周三至周六我們無法保證給您三間連通房。答案：Sorry,we wont be able to guarantee you 3 connecting rooms from next Wednesd

34、ay to Saturday.如果您愿意，我們給您推薦另一家飯店。答案： We can recommend another hotel for you if you like.我的公司承擔(dān)所有費用。答案： My company will cover all the expenses.你須預(yù)交1000美元的保證金。答案：You should pay a deposit of 1000 dollars in advance.您的意思是您要取消您之前的預(yù)訂？答案： You mean youll cancel your previous reservation？.如果客人在到達(dá)前2天取消預(yù)訂，不收取任

35、何費用。答案：If the guest cancels the reservation 2 days prior to arrival , there will be no charge.如果客人在到達(dá)前1天取消預(yù)訂，將收取1天費用的50%。答案：If the guest cancels the reservation 1 day prior to arrival, there will be 50% of a10days charge.（預(yù)訂）當(dāng)日未到，應(yīng)收取100%的房費。答案：If there is “no show” on the same day, then 100% of days

36、 rent will be charged.通常飯店預(yù)訂通過電話確認(rèn)。答案： Hotel reservations are usually confirmed by phone.如果預(yù)訂要求復(fù)雜，明智的做法是要求書面確認(rèn)函。答案：If a reservation requires complex instructions, it is wise to request written confirmation.下午6:00之后離店，按房間的全價收費。答案：Check out after 6:00 p.m. will be charged at the full daily room rate.下

37、午1:00至6:00離店，按房價的50%收取費用。答案：For late checkout from 1:00 p.m. until 6:00 p.m, a charge of 50% of your daily room rate will apply.入住時間是下午2:00。答案： Check-in time is 2:00 p.m.離店時間是中午12:00點。答案： Check-out time is 12:00 noon.房間將于前一晚預(yù)留下來。答案： The room will have to be reserved from the night before.羅布特先生將與他的新娘

38、在中國度過他們的蜜月。答案： Mr. Robert is going to spend his honeymoon in China with his new bride.一個預(yù)訂員必須有耐心，精通英文。答案： A reservationist should be patient and master good English.今天人們通常通過互聯(lián)網(wǎng)發(fā)郵件或打電話預(yù)訂房間。答案：Nowadays people usually make a reservation by sending E-mails through Internet or making a phone call.您的車已在大門

39、口等您答案： Your car is already waiting for you at the main entrance.關(guān)于再次確認(rèn)您的飛機(jī)票，請與禮賓部分機(jī)602聯(lián)系。答案：Please contact the Concierge on ext. 602 regarding your flight ticket reconfirmation.11二、英譯中Housekeeping. May I clean your room now, Sir?答案：客房服務(wù)員。先生，現(xiàn)在能給您打掃房間嗎？May I show you to the business center？答案：我可以帶你去商

40、務(wù)中心嗎？May I make up your room in an hour？答案：我一小時之后再給您整理房間好嗎？Im afraid hes out. Could you call again later?答案：恐怕他現(xiàn)在不在，您過會兒再打來好嗎？Would you like to leave a message?答案：您要留言嗎？Its my pleasure. We look forward to your coming.答案：不客氣。我們期盼著您的到來。Im calling from New York. Id like to make a reservation.答案：我從紐約打來電

41、話。我要預(yù)定房間。I want to have my shirt pressed.答案：我想把我的襯衫熨燙一下。Excuse me. Have you any laundry?答案：對不起，請問有沒有要洗的衣服？What kind of room do you prefer?答案：您想要什么樣的房間呢？Id like to wear it by 10 oclock tomorrow morning.答案：我明早10點以前要穿。Ive come to see my friend Mrs.Brown in room 1221.答案：我來看望住1221房間的我的朋友布朗夫人Do you prefer

42、 your laundry by express service or returned on the same day?答案：您是要快洗服務(wù)還是當(dāng)日??？There is something wrong with the toilet.答案：馬桶壞了。12There are 2 hours free for executive guests to use the conference room.答案：商務(wù)樓層的客人可以免費使用會議室兩個小時。Let me help you with your luggage.答案：讓我來幫您拿行李。There is something wrong with t

43、he door. I cannot open it.答案：門壞了，打不開了。Ill check with the laundry service.答案：我和洗衣房核對一下。Excuse me，how can I get to the Business Center？答案：打擾一下，去商務(wù)中心怎么走？And by the way, may I have your room number?答案：順便問一句，請問您的房間號？May I know whos visiting?答案：請問來訪者是誰？Id like to go and see the evening show in the Grand T

44、heater.答案：我想去看大劇院的晚場演出。Well try our best to help him finish the task.答案：我們會盡最大努力幫助他完成那項任務(wù)。Im sorry for making such a careless mistake.答案：我為犯了這樣一個粗心的錯誤向您道歉。Could you please help me send a bunch of roses to this address ？答案：你能幫我把一束玫瑰花送到這個地址嗎？Your document will be sent up right now.答案：您要的文件立刻送上去。Please

45、 hold on.答案：請不要掛電話You may call directly from your room.答案：您可以從房間直接打過去。What is the charge for a local call?答案：打市話要多少錢？13This way to the elevator, please.答案：請走這邊到電梯。Id like to book a fight to Beijing this Friday.答案：我要訂一張周五去北京的機(jī)票。Please leave your message when you hear the beep.答案：聽到電話嘀的一聲，您就可以留言了。When

46、 do you want to leave？答案：您想什么時間離開？When would you like us to wake you up?答案：您想幾點讓我們叫您起床？You have to dial “0” for an outside call.答案：要打店外電話，您要先加拔0。Let me introduce the room facilities to you, Sir.答案：先生，請讓我為您介紹一下房間設(shè)施。We can make a recording on the phone automatically.答案：我們可以在電話上自動記錄留言。Id like to call m

47、y family in Canada.答案：我想往加拿大家里打個電話。I want to place a call to America.答案：我想往美國打個電話。Excuse me, are you here for the SAMSUNG meeting?.答案：打擾一下，請問您是來參加三星公司會議的嗎？Are there any special night rates for international calls?答案：國際長途夜間有特價嗎？What is the charge for a local call?答案：打市話要多少錢？Laundry service. May I hel

48、p you?答案：洗衣房。我可以幫您嗎？Calling directly from the room is cheaper than going through the operator. 答案：從房內(nèi)打直撥電話要比通過總機(jī)接打便宜。14How many tickets and for what time, Sir?.答案：您想要幾張票？什么時間的？Whats the telephone number in England?答案：您要撥打的）英國的電話號碼是多少？I,ll give you the charge when you finish the call.答案：您打完電話后我會告訴您本次

49、通話的費用。What time do you need the multifunction room?答案：您幾點使用多功能廳？You may use an IP calling card to make a long-distance call.答案：您可以用IP電話卡打長途電話。I,ll ring back as soon as I get through.答案：我一接通就馬上給您回電話。Let me check the reservation list.答案：我查一下預(yù)訂單。In whose name was the reservation made?答案：以誰的名字預(yù)訂的？Is the

50、re any change in your schedule or in the number in your group?答案：你們的時間安排和人數(shù)有變化嗎？I,ll send a bellboy over to help you with your luggage.答案：我會派一個行李員去幫您拿行李。Are you going up or down？答案：您是上還是下？This is your taxi card to help you quickly find the taxi whenever you have difficulties.答案：這是您的出租車卡，無論您何時有困難，都能幫

51、您找到出租車。Would you like to put it on your hotel bill?答案：把費用計入您住店的總賬上，行嗎？We dont charge registered guests.答案：我們對登記住店的客人不收費。15The concierge can help do some small favors for the guests such as mailing theirletters, cards and so on.答案：禮賓員可以幫助客人做些小事，如郵寄信件、賀卡等Is there any discount for group reservation?答案：

52、團(tuán)體預(yù)訂有優(yōu)惠嗎？Id like upgrade to a suite if one is available.答案：如果有套房的話，我想升級到套房。Id like to have a single room with bath for tonight.答案：我想預(yù)訂今晚帶有浴室的一間單人房。Bellboy is also considered as one kind of concierge staff.答案：行李員也是禮賓部的一類員工。Im very sorry for the inconvenience.答案：非常抱歉給您帶來不便。At what time shall we call y

53、ou?答案：我?guī)c叫醒您？Would you prefer orange juice or grapefruit juice?答案：你是喝橘汁還是柚子汁？The price includes a 15% service charge.答案：這個價格包含了 15%的服務(wù)費。Breakfast can be served in your room from 6 oclock to 9 oclock.答案：您可以早六點至九點在房間中用早餐。What would you like to drink, Sir?答案：先生，您想喝點什么？Good evening. May I do the turn-do

54、wn service for you now?答案：晚上好。現(xiàn)在可以為您開夜床嗎？Its growing dark. Would you like me to draw the curtains for you?答案：天黑了，您現(xiàn)在希望我為您拉上窗簾嗎？Please call the Reception Desk first. Ill get you one with their permission.答案：請先給前臺打電話，得到他們的允許我就拿一個給您。16Bellboy will accompany the guest to his/her reserved room and send t

55、heir luggagethere.答案：行李員會送客人和行李去他/她預(yù)訂的房間。How much does an extra bed cost? 30 US dollars per night.答案：加一張床多少錢？每晚30美元。Is there anything else I can do for you？答案：還有什么我能為您做的嗎？I want to know if you have a safe-deposit box I could use？答案：我想知道你們有沒有我能用的保險柜？We have two kinds of safe-deposit boxes varied in s

56、ize for our guests.答案：我們?yōu)榭腿藴?zhǔn)備了兩種不同型號的保險柜。One is for suitcases and the other is for briefcases and other small items.答案：一種適合手提箱，另一種適合公文包和其他小物品。I would like to store my laptop computer in one of your safe-deposit box till I return from Hong Kong next week.答案：我想把我的筆記本電腦存在你們的保險柜里，直到我下周從香港回來。Are you stay

57、ing at the hotel when you return？答案：您回來時還會在酒店住嗎？Yes，I have a reservation for next Monday.答案：是的，我下周一有個預(yù)訂。Mr. Li wanted to go to Hong Kong yesterday , but his secretary wasnt able to get him a plane ticket.答案：李先生昨天想去香港，但是他的秘書沒能幫他買到機(jī)票。Guests do not have to pay for unused rooms if they cancel their rese

58、rvations in time.答案：如果客人及時取消預(yù)訂，他們不必給未住的房付費。Mr. Thomas and the clerk are talking about the arrangements of the conference to be held next Saturday evening to confirm that everything is ready for him.答案：托馬斯先生和員工正在討論下周六舉辦的會議，以確認(rèn)一切都準(zhǔn)備就緒。Mr. Jones has just reserved a booth at the small trade fair.17 答案：瓊

59、斯先生剛在小型展銷會上預(yù)訂了一個攤位。It seems that theres something wrong with the temperature control panel.答案：看上去好像溫度控制器出了問題。Its so noisy that its hard for me to fall asleep.答案：太吵了我很難入睡。If we werent so heavily booked , I could offer you two adjoining rooms.答案：如果我們的房間沒有預(yù)訂滿的話，我會給您兩個相鄰的房間。Could you send someone up for

60、 my laundry？答案：你能派人來取我要洗的衣服嗎？Service mistakes can affect guest satisfaction and return rate.答案：服務(wù)上的錯誤會影響客人的滿意度和回頭率。You need to show your room key when you sign for your meals and drinks in the restaurants and bars.答案：您在餐廳、酒吧吃飯、喝酒簽單時需要出示您的房間鑰匙。Whats your address in your native country?答案：您在本國的地址是哪里？C