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1、Sunpearl Safety Ltd.筍科皮手套廠有限公司Quality Manual 質(zhì)量手冊(cè)QM 001BQuality Management質(zhì)量管理Creation Date: 2005/11/28 64/64Evaluation Warning: The document was created with Spire.Doc for .NET.Sunpearl Safety Ltd.Sunpearl Safety Ltd.xx皮手套廠有限公司Quality Manual 質(zhì)量手冊(cè)QM 001BQuality Management質(zhì)量管理Chapter table / 目錄:TOC o

2、 1-1 h z u HYPERLINK l _Toc128279968 1.Presentation of Xxx Safety Ltd and Xxx Tannery 介紹xxx手套廠有限公司和xx皮廠 PAGEREF _Toc128279968 h 2 HYPERLINK l _Toc128279969 2.Deeclaarattionn off thhe BBOARRD 董事會(huì)宣言 PAGEREF _Toc128279969 h 4 HYPERLINK l _Toc128279970 3.Quualiity pollicyy 質(zhì)量量政策 PAGEREF _Toc128279970 h

3、6 HYPERLINK l _Toc128279971 4.Puurpoose, sccopee annd mmanaagemmentt off thhe qquallityy maanuaal 質(zhì)量量手冊(cè)的的目的、范范圍和管管理 PAGEREF _Toc128279971 h 9 HYPERLINK l _Toc128279972 5.Deefinnitiionss 定義義 PAGEREF _Toc128279972 h 10 HYPERLINK l _Toc128279973 6.Quualiity mannageemennt ssysttem 質(zhì)量管管理體系 PAGEREF _Toc12

4、8279973 h 11 HYPERLINK l _Toc128279974 7.Deescrripttionns oof tthe intteraactionns bbetwweenn thhe pproccessses 過程之之間相互互作用的的表述 PAGEREF _Toc128279974 h 13 HYPERLINK l _Toc128279975 8.Deescrripttionn off thhe pproccessses 程序描描述 PAGEREF _Toc128279975 h 16Annexx doocummentt / 附件:Speciificc voocabbulaary

5、特殊詞匯Annexx 1 QM 0011CLAVRCABQCCYVERSIION版本NB. PPAGEES頁數(shù)DATE日期EVOLUUTIOON NNATUURE進(jìn)展RESPOONSIIBLEE負(fù)責(zé)A402005/11/28CreattionnChangg YaangB382006/03/28UpdatteChangg YaangCreationCreation Date: 2005/11/281/38Preseentaatioon oof XXxx Saffetyy Lttd aand Xxxx Taanneery 介紹xxx皮手套套廠有限限公司和和xx皮廠廠Generral infform

6、matiionss / 總說明明Name 名字xx Saafetty LLtdxx皮手套套廠有限限公司xx Taanneery xx皮廠廠Addreess 地址 Telepphonne 電話Fax 傳傳真Businnesss liicennse N 注冊(cè)號(hào)號(hào)Regisstraatioon PPlacce 注冊(cè)冊(cè)地Compaany creeatiion datte 公司成成立時(shí)間間Validdityy liimitts ttimee 有效效期Boardd 董事事Activvitiies / 行行為Xxx TTannneryy ennsurres thee deesiggn aand mannuf

7、aactuurinng oof ssafeety leaatheers andd Xxxx SSafeety Ltdd off PPPE (Perrsonnal Prootecctivve EEquiipmeent). AAll thee prroduuctss arre mmadee acccorrdinng tto tthe currrennt sspeccifiicattionns aand staandaardss.確保xxxx皮廠設(shè)計(jì)計(jì)和生產(chǎn)產(chǎn)的皮革革和xxxx皮手手套廠有有限公司司設(shè)計(jì)和和生產(chǎn)的的個(gè)人防防護(hù)用品品都是依照照當(dāng)前的的規(guī)范和和標(biāo)準(zhǔn)制制造的。 Stafff annd gg

8、eneerall orrgannizaatioon oon tthe 20006 / 03 / 011 職員員和總體體組織Xxx PProdducttionn xxxx生產(chǎn)工工人28 peersoons 人Xxx SSafeety Ltdd Prroduuctiion xxxx皮手套套廠有限限公司生生產(chǎn)工人人340 pperssonss 人Adminnisttrattionn 行政政人員6 perrsonns 人Superrvissor 主管20 peersoons 人Managger 經(jīng)理7 perrsonns 人Upkeeep aand maiinteenannce 后勤和和維修11 pe

9、ersoons 人Securrityy 保安安7 perrsonns 人Totall 總計(jì)計(jì)419 pperssonss 人For ddetaailss, rrefeer tto “Xxxx SSafeety Ltdd. aand Xxxx taanneery orgganiizattionn chhartt” (HFOO 0002).詳細(xì)資料, 參照“xxxx皮手套套廠、xxxx皮皮廠組織織圖” (HFFO 0002)Histoory / 歷歷史Our bbusiinesss ccommmercciall reelattionns bbetwweenn Euuroppe aand Chiin

10、a havve sstarrtedd inn Feebruuaryy 19975. 自自從19975年年2月開開始,我我們就建建立了歐歐洲與中中國(guó)的商商業(yè)伙伴伴關(guān)系。Graduuallly, thee shhareehollderrs aand parrtneers linnks havve bbeenn sttronngerr annd oour acttiviity hass inncreeaseed dduriing theese yeaars. 逐漸漸地,這這些年股股東與合合作伙伴伴的聯(lián)系系變密切切了,活活動(dòng)也增增加了。 In oordeer tto sstayy acctivve o

11、on tthe marrkett foor tthe perriodd 20015, thhe pparttnerrs ttookk thhe ddeciisioon tto sstarrt aa neew pprodducttionn unnit colllecctinng oon tthe samme ssitee, iin ZZhaooqinng, thee joobs of tannnerr annd gglovver. 為了了在20015年年占有市場(chǎng)場(chǎng)優(yōu)勢(shì),合伙人人決定將皮革生產(chǎn)和和手套生生產(chǎn)集中中在同一一地方肇慶,發(fā)發(fā)展新產(chǎn)產(chǎn)品。Xxx TTannneryy haas sstarr

12、tedd itts aactiivitty iin MMarcch 220044. XXxx Saffetyy Lttd, forr itts ppartt, hhas staarteed iits acttiviity on thee 1sst oof DDeceembeer 220044. xxxx皮廠于20004年33月開始始試業(yè),xxx皮手套廠有限公司于2004年12月1日開始試業(yè)。We woork witth rreguularr cuustoomerrs iin EEuroope (Frrancce, Gerrmanny, Benneluux, Swiitzeerlaand, Po

13、olannd, Spaain) annd iin tthe Midddlee Eaast. 我們們與歐洲洲(法國(guó)國(guó),德國(guó)國(guó),比利利時(shí)、荷荷蘭和盧盧森堡三三國(guó)經(jīng)濟(jì)濟(jì)聯(lián)盟,瑞士,波蘭,西班牙)和中東國(guó)家的老顧客合作。Declaarattionn off thhe BBOARRD / 董事事會(huì)宣言The BBoarrd, thrrouggh tthe leggal reppressenttatiive of Xxxx Saafetty LLtd, annd ffor Xxxx Taanneery, deeclaaress:董事會(huì)通過過xxxx皮手套套廠的法法人代表表為xxxx皮手手套廠和和xxxx皮

14、廠宣宣布:In thhe llongg teerm, thhe aaim of ourr coompaaniees iis tto rreacch tthe besst pperfformmancce lleveel tto hhavee a parrt iin tthe impprovvingg off thhe qquallityy off liife of alll thhe ppeopple dirrecttly or inddireectlly cconccernned by ourr acctivvitiies. 從長(zhǎng)遠(yuǎn)來看看,公司司的目標(biāo)標(biāo)是全力以以赴,讓所有有和我們們活動(dòng)有有直

15、接或或間接相相關(guān)的人人們生活活質(zhì)量得得到改善善。Our ffirsst vvocaatioon iis tto pprodducee saafetty lleattherr, gglovves andd eqquippmennts witth ccerttifiied quaalitty iin oordeer tto ggivee saatissfacctioon tto aall thee peeoplle wworkkingg inn thhe iinduustrriall ciirclle. 我們的職職業(yè)是生生產(chǎn)能讓所有有在工業(yè)業(yè)領(lǐng)域工工作的人人們滿意意的并經(jīng)經(jīng)過質(zhì)量量認(rèn)證的的皮革,手

16、套和防防護(hù)設(shè)備備。The ggeneerall pooliccy oof oour commpanniess caan bbe ssummmariizedd byy twwo ppoinnts:We haave to enssuree, bby oour ecoonommic proospeeritty, thee peerennniaalitty oof tthe humman, maaterriall annd ffinaanciial ressourrcess puut iintoo pllay to reaach ourr aiim. We haave to asssumee ouur

17、 vvocaatioon wwithh ann accutee seensee off ouur cciviic lliabbiliitiees, beccausse wwe cconttribbutee, ffromm ouur llocaatioon aand forr whhat we aree coonceerneed to thee deevellopmmentt off ouur eeconnomiicall prrospperiity andd too thhe ddefeencee annd ddeplloymmentt off ouur ssociial andd ennvi

18、rronmmenttal valluess.公司的總體體政策可可以概括括為以下下兩點(diǎn):以我們的經(jīng)經(jīng)濟(jì)實(shí)力力能夠保保證長(zhǎng)期期穩(wěn)定的的人力、物物力、財(cái)財(cái)力資源源,為達(dá)達(dá)到我們們的目標(biāo)標(biāo)奠定了了基礎(chǔ)。假設(shè)我們的的職業(yè)是是為市民民服務(wù)的的,因?yàn)闉槲覀兊呢曍暙I(xiàn)從我我們現(xiàn)在在所處的的地方和和我們相相關(guān)的活活動(dòng)來發(fā)發(fā)展當(dāng)?shù)氐氐慕?jīng)濟(jì)濟(jì)繁榮和和保護(hù)所所在地的的社會(huì)和和自然環(huán)環(huán)境效益益。Folloowinng ffromm thhe ggeneerall pooliccy oof tthe commpanniess, oour quaalitty ppoliicy connstiituttes thee ceen

19、trral poiint of ourr meeasuuress annd tthe Quaalitty MManuual reppressentts tthe perrfecct iilluustrratiion of it. 跟進(jìn)公司的的總體政政策,我我們的質(zhì)質(zhì)量政策策是測(cè)量量和質(zhì)量量手冊(cè)的的中心,表現(xiàn)為其中完美的圖解。Afterr thhe ddefiinittionn off thhesee teermss off reeferrencce, thee Booardd caan aaffiirm hiss tootall paartiicippatiion: To uppholld t

20、the carrryiing outt off thhe QQuallityy pooliccy oof tthe commpanniess. To prroviide thee suuitaablee reesouurcees tto eensuure itss reealiizattionn. To taake carre oof tthe resspecct oof tthe pollicyy, eespeeciaallyy whhen thee meeasuuress deescrribeed inn thhis Quaalitty MManuual aree puut iintoo

21、pllay.在這些授權(quán)權(quán)范圍參參考的定定義之后后,董事事會(huì)能確確認(rèn)全部部參與:支持實(shí)現(xiàn)公公司的質(zhì)質(zhì)量政策策。提供適當(dāng)?shù)牡馁Y源以以確保它它們的實(shí)實(shí)現(xiàn)。遵守這些政政策,特特別是當(dāng)當(dāng)這些措措施已描描述在質(zhì)質(zhì)量手冊(cè)冊(cè)里并且且已經(jīng)實(shí)實(shí)施。By deeleggatiion of thee Booardd, thhe QQuallityy Coommiitteee (HFOO 0113) is in chaargee off:Checkkingg thhe aappllicaatioon oof tthe Quaalitty ppoliicy, itts cconttinuual resspecct aan

22、d itss evvoluutioon tthrooughh thhe QQuallityy immproovinng pplann.Takinng aall thee neecesssarry mmeassurees.Measuurinng tthe effficiienccy oof tthiss pooliccy.To maanagge tthe neccesssaryy acctioons to impprovve tthe Quaalitty mmanaagemmentt syysteem.在董事會(huì)的的授權(quán)下下,質(zhì)量量委員會(huì)會(huì)(HFFO 0013)負(fù)責(zé):檢查質(zhì)量政政策的運(yùn)運(yùn)用情況況,

23、通過過質(zhì)量改改進(jìn)計(jì)劃劃,決定定繼續(xù)延延用和發(fā)發(fā)展。采取任何必必要的測(cè)測(cè)量措施施。衡量政策的的效率。采取必要的的措施改改進(jìn)質(zhì)量量管理體體系。The QQuallityy Maanagger is thee apppoiint mannageemennt rreprreseentaativve, acccorddingg too ISSO 990011:20000 staandaard (paaraggrapph 55.5.2). Thhe QQuallityy maanagger hass thhe ppoweer tto ttakee alll pprottecttivee deecissio

24、nns, inccluddingg sttopppingg thhe pprodducttionn. 依照ISOO 90001:20000 標(biāo)標(biāo)準(zhǔn)(見見5.55.2), 質(zhì)量量經(jīng)理是是管理者者代表。質(zhì)質(zhì)量經(jīng)理理有權(quán)作作出采取取任何保保護(hù)措施施,包括括停止生生產(chǎn)。Date andd siignaaturre日期和簽名名For tthe Boaard, thhe LLegaal RReprreseentaativve董事會(huì)和法法人代表表Qualiity pollicyy / 質(zhì)量政政策Introoducctioon / 介紹紹Accorrdinng tto tthe “Teermss off re

25、eferrencce” (Annnexx 1 HFOO 0112), thhe qquallityy pooliccy oof XXxx Saffetyy Lttd aand Xxxx Taanneery is corrressponndinng tto aa gllobaal aand perrmannentt reeasooninng, usiing eacch dday a pproccesss appprooachh coonfoormeed tto IISO 90001:220000 reequiiremmentts iin oordeer tto ssatiisfyy ouur c

26、custtomeers andd too meeet thee maarkeet nneedds.依照“授權(quán)權(quán)范圍參參考”(Annnexx 1 HFOO 0112),xxxx皮手套套廠有限限公司和和xxxx皮廠的質(zhì)質(zhì)量政策策符合全全球的和和持久的推論論,每天使使用的程程序都是是按照IISO 90001:220000 的要求求實(shí)施的的,為了滿足足我們的的消費(fèi)者者和市場(chǎng)場(chǎng)的需要要。Globaal rreassoniing, siincee thhe qquallityy pooliccy aaffeectss alll tthe commpanniess ffiellds, too seervee

27、 ouur ccusttomeers. Peermaanennt, sinnce it is reaal-llifee frrom thee foounddatiion of thee coompaaniees. Thee quualiity pollicyy, fformmaliizedd annd ddeveelopped in thee Quualiity Mannuall, aaffeectss toodayy thhe ddailly aactiionss ass a whoole thrrouggh oour quaalitty mmanaagemmentt syysteem.整體

28、推理,自自從質(zhì)量量政策作作用于我我公司的的文件開開始,就就服務(wù)于于我們的的消費(fèi)者者。一直直以來,自自從公司司建立營(yíng)營(yíng)業(yè)開始始,質(zhì)量量政策就就正式運(yùn)運(yùn)用和發(fā)發(fā)展在質(zhì)質(zhì)量手冊(cè)冊(cè)里,影影響現(xiàn)在在日常行動(dòng)動(dòng)并作為為一個(gè)整整體貫穿穿于我們們的質(zhì)量量管理體體系。The qquallityy coonceept of Xxxx Saafetty LLtd andd Xxxx TTannneryy xxxx皮手套套 廠有限限公司和和xxxx皮廠的的質(zhì)量概概念 “It is thee cuustoomerr thhat proovidde uus aa liivinng”This is thee fuundaa

29、menntall vaaluee off thhe ccomppaniies, prreseent in thee sppiriit oof eeachh maan oor wwomaan oof XXxx Saffetyy Lttd. andd Xxxx TTannneryy. TThiss vaaluee iss reepreesenntattivee off onne ppriooritty: to gett thhe ssatiisfaactiion of thee cuustoomerr. Otherrs pprinncippless arre iimpoortaant in the

30、e daailyy acctioons andd arre bbasiic eelemmentts oof tthe Quaalitty PPoliicy: To rreach thee “zzeroo deefecct” andd thhe “ggoodd riightt frrom thee sttartt”. The iimprroviing of thee suupplleneess andd off thhe rrapiiditty oof tthe prooducctioon tto tthe cusstommerss rrequuireemennts. To taake carr

31、e, at eacch mmomeent, off thhe ssociial andd ennvirronmmenttal valluess.“消費(fèi)者賦賦予了我我們生命命力”這是公司的的基本價(jià)價(jià)值觀,體體現(xiàn)在xxxx皮皮手套廠廠有限公公司和xxxx皮皮廠的每每一位員員工身上上。這種種價(jià)值首首先代表表了:獲獲得消費(fèi)費(fèi)者的滿滿意。其他原則在在質(zhì)量政政策的日日常措施施和基本本原理中中也是很很重要的的: 為了達(dá)到“零缺點(diǎn)點(diǎn)”和“從開始始就做好好”的目標(biāo)標(biāo)。改進(jìn)生產(chǎn)的的適應(yīng)性性和速度度以達(dá)到到消費(fèi)者者的要求求。時(shí)時(shí)刻刻關(guān)關(guān)注社會(huì)會(huì)和環(huán)境境效益。The cconttribbutiion of eacch

32、 tto tthe sattisffacttionn off thhe ccusttomeer 使使消費(fèi)者者滿意的的各個(gè)貢貢獻(xiàn)By a pleasant welcoming (telephone, visits.)By a pleasant welcoming (telephone, visits.)By a positive reactivity, even if the satisfaction cannot be provide (prices, delivery time.)By respecting the quality management system measures.By

33、seizing and communicating all the relevant informations to ensure an efficient customers feedback.By suggesting each measure to improve the product or service.By taking part in the achievement of the targets.By taking care to spread a corporate image of the companies.By a pleasant welcoming (telepho

34、ne.)By a positive reactivity, even if the satisfaction cannot be provide.By respecting the quality management system measures.By seizing and communicating all the relevant informations to ensure an efficient working of its department.By suggesting each measure to improve the product or service.By pe

35、rforming all the tasks according to the procedures, the process-proceeds and the instructions of the hierarchic supervisor.By isolating and indicating each non conformity.By taking care of the property of the working place.By suggesting each measure to improve the product or process.By taking part i

36、n the pleasant welcoming of the customers or visitors.By taking care of the respect of the terms of reference and by defining coherent targets.By providing the human and material resources necessary to reach the targets.By making controls, checks and follow up to prevent each driftingBy suggesting a

37、nd encouraging all the improving opportunities.By listening to the market through the customers to determine actions in the short and in the long term.THE SHARED TARGET:SATISFACTION OF THE CUSTOMERPRODUCTION STAFFSUPERVISORS, MANAGERS, GENERAL MANAGEMENTCOMMERCIAL STAFFADMINISTRATIVE STAFF熱情的接待(電話、拜

38、訪熱情的接待(電話、拜訪) 肯定的反應(yīng),盡管不能提供滿意的服務(wù)(價(jià)格、交貨時(shí)間)遵守質(zhì)量管理系統(tǒng)的測(cè)量措施。掌握和傳達(dá)所有相關(guān)的信息,有效地保證客戶的信息反饋。對(duì)每個(gè)措施提出建議改善產(chǎn)品或服務(wù)。參與目標(biāo)的實(shí)現(xiàn)。關(guān)注公司形象的弘揚(yáng)。熱情的接待(電話)肯定的反應(yīng),盡管存不能提供滿意的服務(wù)。遵守質(zhì)量管理體系的測(cè)量措施。掌握和傳達(dá)所有相關(guān)的信息有效地保證本部門的工作。對(duì)每個(gè)措施提出建議改善產(chǎn)品或服務(wù)。根據(jù)程序和直接管理人員的指示完成所有的工作。隔離和標(biāo)出每個(gè)不規(guī)則的情況保護(hù)工作崗位上的財(cái)產(chǎn) 。對(duì)每一次測(cè)量提出建議以改善產(chǎn)品和程序。參與熱情地接待客戶或拜訪者。注意遵守授權(quán)范圍參考所定義的目標(biāo)。通過提供必

39、要的人力和原料以達(dá)到目標(biāo)。通過管理、檢查和跟進(jìn)每個(gè)不穩(wěn)定的情況。建議和鼓勵(lì)每個(gè)改善的機(jī)會(huì)。通過聽取客戶對(duì)本公司產(chǎn)品在市場(chǎng)的反應(yīng)作出短期和遠(yuǎn)期措施。共同的目標(biāo):消費(fèi)者的滿意生產(chǎn)人員主管、經(jīng)理、綜合管理 商業(yè)人員行政管理人員Purpoose, sccopee annd mmanaagemmentt off thhe qquallityy maanuaal 質(zhì)量手手冊(cè)的目目的、范范圍和管管理Purpoose / 目目的This Quaalitty mmanuual musst aanswwer to:The eemplloyeees of thee coompaaniees wwhicch aare

40、 loookinng ffor a bbettter unddersstanndinng oof tthe quaalitty ssysttem andd off thhe qquallityy orrgannizaatioon. Our ssuppplieers whoo taake parrt tto oour proojeccts.Our ccusttomeers whoose we musst ddeseervee thheirr connfiddencce.Each orgganiism whoo wiish to knoow oour Quaalitty mmanaagemment

41、t syysteem.質(zhì)量手冊(cè)必必須適用用于:期待容易理理解的質(zhì)質(zhì)量體系系和質(zhì)量量組織的的公司員員工參與我們計(jì)計(jì)劃的供供應(yīng)商必須是值得得我們信信任的消消費(fèi)者想了解我們們的質(zhì)量量管理體體系每一一個(gè)組織織.The ssequuenccingg off thhe rrespponssibiilittiess annd oof tthe Quaalitty mmeassurees uusinng aa prroceess appproaach chaaraccterrizees tthe orgganiizattionn off Xxxx SSafeety Ltdd annd XXxx Tannner

42、ry. Butt noothiing is posssibble witthouut tthe inddiviiduaal iinvoolveemennt oof eeachh peersoon oof tthe commpanniess too obbtaiin tthe SATTISFFACTTIONN OFF OUUR CCUSTTOMEERS, whho aare loookinng ffor a cconttinuual impprovvingg coonceerniing: The serrvicces.The iintrrinssic quaalitty oof oour pro

43、oduccts.The qquallityy off thhe ppressenttatiion of thee prroduuctss.The cconsstanncy in thee quualiity of thee prroduuctss.xxx皮手手套廠和和xxxx皮廠使使用一套套有特色色的組織織方法進(jìn)進(jìn)行職責(zé)責(zé)和質(zhì)量量測(cè)量的的程序化化管理,如果沒有公司每位員工的貢獻(xiàn)就不能獲得消費(fèi)者滿意,他們期待一個(gè)持續(xù)改進(jìn)的組織,關(guān)于:服務(wù)產(chǎn)品質(zhì)量的的本質(zhì)產(chǎn)品質(zhì)量的的介紹產(chǎn)品質(zhì)量的的穩(wěn)定性性.This Quaalitty MManuual andd alll tthe meaasurres and

44、d doocummentts cconccernningg thhe mmanaagemmentt off thhe QQuallityy off Xxxx SSafeety Ltdd annd XXxx Tannnerry aare madde aaccoordiing to ISOO 90001:20000 sstanndarrd.xxx皮手手套廠有有限公司司和xxxx皮廠廠的質(zhì)量量手冊(cè)和和所有測(cè)測(cè)量及相關(guān)的的管理文文件都是是依照IISO 90001:220000 標(biāo)準(zhǔn)準(zhǔn)制作的的。Scopee annd eexcllusiionss off thhe QQuallityy Maanuaal

45、 / 質(zhì)量量手冊(cè)的的范圍和和排除的的細(xì)節(jié)The QQuallityy Maanuaal aapplliess too thhe wwholle aactiivittiess off Xxxx SSafeety Ltdd annd XXxx Tannnerry llocaatedd inn Daalanng Inddusttriaal PParkk, GGaoyyao citty, Guaangddongg prroviincee. TTherre iis nno rrequuireemennts of thee ISSO 990011:20000 staandaard exccludded.質(zhì)

46、量手冊(cè)將將應(yīng)用于于位于廣廣東省高高要市小小湘鎮(zhèn)大大朗工業(yè)業(yè)園的xxxx皮皮手套廠廠有限公公司和xxxx皮皮廠的全全部行為為。對(duì)IISO 90001:220000 標(biāo)準(zhǔn)沒有有排除細(xì)細(xì)節(jié)的要要求。Managgemeent of thee Quualiity Mannuall / 質(zhì)量手手冊(cè)的管管理The QQuallityy maanuaal aand thee prroceedurres aree maanagged (crreattionn, ddeplloymmentt, uupdaate andd sttoraage) acccorrdinng tthe “Quualiity doccum

47、eentss annd rrecoordss maanaggemeent” (HFFO 0001). 依照“質(zhì)量量文件和和記錄管管理” (HFFO 0001) 來管理質(zhì)量量手冊(cè)和和程序 (編制制、部署署、更新新和儲(chǔ)存存)。All tthe prooceddurees mmenttionned in thiis QQuallityy Maanuaal aare connfiddenttiall annd ccannnot be loookedd ouutsiide of thee coompaaniees. Thee Quualiity Mannuall caan hhavee ann exxt

48、errnall deeplooymeent (reequeest of cusstommerss, ccerttifiicattionn orrgannismms).質(zhì)量手冊(cè)提提到的所所有程序序都是公公司的機(jī)機(jī)密,一一般情況況下不能能流傳到到公司之之外。但但質(zhì)量手手冊(cè)可以以在外部部署(在在客戶、鑒鑒定機(jī)構(gòu)構(gòu)的要求求下)。Definnitiionss / 定義Generral voccabuularry rrelaatinng tto tthe Quaalitty / 關(guān)于于質(zhì)量的的普通詞詞匯The vvocaabullaryy ussed in ourr Quualiity Mannageem

49、ennt ssysttem is dettermmineed aaccoordiing to ISOO 90001:20000 sstanndarrd.依照ISOO 90001:20000 標(biāo)標(biāo)準(zhǔn)來確定我們們用于質(zhì)質(zhì)量管理理體系的的詞匯Speciificc voocabbulaary / 特特殊詞匯匯The sspeccifiic vvocaabullaryy off Xxxx SSafeety Ltdd annd XXxx Tannnerry uusedd inn thhis Quaalitty MManuual is deffineed iin tthe annnex doccumeent

50、: Sppeciificc voocabbulaary (Annnexx 1 QM 0011).用于xxxx皮手套套廠有限限公司和和xxxx皮廠質(zhì)量量手冊(cè)的的特殊詞詞匯定義義在文件件的附件件里: 特殊殊詞匯(Annnex 1 QQM 0001)Qualiity mannageemennt ssysttem / 質(zhì)量量管理系系統(tǒng)Preseentaatioon oof tthe sysstemm / 系統(tǒng)統(tǒng)介紹The QQuallityy syysteem oof XXxx Saffetyy Lttd aand Xxxx Taanneery is esssenttiallly bassed on

51、ISOO 90001 staandaard reqquirremeentss. TThiss syysteem ccoveers alll thhe aactiivittiess off Xxxx SSafeety Ltdd annd XXxx Tannnerry. Thee doocummentts (creeatiion, coontrrol, vaaliddatiion, deeplooymeent andd sttoraage) arre mmasttereed bby tthe Quaalitty CCommmitttee (HFFO 0013) whhichh apppliies

52、thee prroceedurre: “Quualiity doccumeentss annd rrecoordss maanaggemeent” (HFFO 0001).xxx皮手手套廠有有限公司司和xxxx皮廠廠質(zhì)量系系統(tǒng)從本本質(zhì)上講講是基于于ISOO 90001相相關(guān)的指指示要求求制作的的。這個(gè)個(gè)系統(tǒng)覆覆蓋了xxxx皮皮手套廠廠有限公公司和xxxx皮皮廠所有有活動(dòng)情情況。這這些文件件(創(chuàng)造,管理理,確認(rèn)認(rèn),部署署和儲(chǔ)存存)應(yīng)用用于“質(zhì)量文文件和記記錄管理理” (HHFO 0011) 以及由質(zhì)質(zhì)量委員員會(huì)(HHFO 0133)控制制。The GGeneerall Maanaggemeent

53、 (Booardd) iis mmakiing reggulaarlyy (aat lleasst ooncee a yeaar) “Geneerall Maanaggemeent andd syysteem rreviiew” (HFOO 0111) in orrderr too ennsurre tthatt thhe QQuallityy syysteem ffit witth tthe polliciies of Xxxx Saafetty LLtd andd Xxxx TTannneryy annd tthatt thhe sset objjecttivees hhavee beee

54、n reaacheed. A yyearrly asssesssmennt iis mmadee byy thhe GGeneerall Maanaggemeent aftter connsulltattionn off thhe QQuallityy Coommiitteee.綜合管理(董董事會(huì))有規(guī)律地(最少一年一次)制定“綜合管理和體系回顧” (HFO 011),目的是為了確保質(zhì)量體系政策適合xxx皮手套廠有限公司和xxx皮廠以及實(shí)現(xiàn)目標(biāo)。年度評(píng)估是綜合管理在咨詢質(zhì)量委員會(huì)之后制定的。Organnizaatioon oof tthe sysstemm / 系統(tǒng)統(tǒng)組織The ggeneer

55、all orrgannizaatioon ccharrt iis ppressentted in thee doocummentt: “Xxxx Saafetty LLtd. annd XXxx tannnerry oorgaanizzatiion Chaart” (HFFO 0002). 總體的組織織系統(tǒng)圖圖在文件件“xxxx皮手套套廠有限限公司和和xxxx皮廠組組織圖” (HFFO 0002)中有介介紹。The pposiitioon oof eeachh onnes is ssummmariizedd inn thhis orgganiizattionn chhartt annd dde

56、fiinedd onn thhe “Position Description” (HFO 009), including the responsibility concerning the Quality system.在組織圖上上簡(jiǎn)要介介紹每個(gè)個(gè)職位職職責(zé)情況況,詳細(xì)細(xì)的介紹紹參照“職位描描述”(HFFO 0009)包括關(guān)關(guān)于質(zhì)量量體系的的職責(zé)。 Respoonsiibillitiies conncerrninng tthe Quaalitty ssysttem / 關(guān)關(guān)于質(zhì)量量體系的職職責(zé)The GGeneerall Maanaggemeent (Booardd) iis iin ccha

57、rrge of draawinng uup aand briingss innto plaay tthe Quaalitty ppoliicy foor XXxx Saffetyy Lttd aand Xxxx Taanneery. 綜合管理(董董事會(huì))負(fù)負(fù)責(zé)起草草和實(shí)施施xxxx皮手套套廠有限限公司和和xxxx皮廠的的質(zhì)量政政策。The mmanaagemmentt off thhe qquallityy iss a dellegaatioon oof tthe Genneraal MManaagemmentt. FFor inddepeendeencee annd ppraccticcal

58、 reaasonns, thiis ffuncctioon iis aassuumedd byy thhe QQuallityy Coommiitteee pprovvideed oof aa seecreetarry, thee Quualiity Mannageer. 質(zhì)量管理是是綜合管理理的一部分分,質(zhì)量經(jīng)經(jīng)理就像像是質(zhì)量量委員會(huì)會(huì)的秘書書,經(jīng)授授權(quán),質(zhì)質(zhì)量經(jīng)理理可以獨(dú)獨(dú)立地處處理實(shí)際際事務(wù)。The QQuallityy Maanagger is tthe “Apppoiint mannageemennt rreprreseentaativve” (ISSO 990011:20000 s

59、taandaard, paaraggrapph 55.5.2) aand perrforrms thhe mmisssionns ddepeendiing of hiss fuuncttionn (PPosiitioon DDesccripptioon, Annnex 47 HFOO 0009). Hee haas tto ooverrseee thhe qquallityy maanaggemeent sysstemm, rrepoortss onn thhe sstattus of thee quualiity mannageemennt ssysttem to thee Geenerra

60、l Mannageemennt aand takkes caare thaat tthe cusstommerss rrequuireemennts aree immporrtannt ffor thee enntirre oorgaanissm.質(zhì)量經(jīng)理是是“管理者代表” (ISSO 990011:20000標(biāo)標(biāo)準(zhǔn), 見5.55.2 ),根據(jù)據(jù)他的職職責(zé)(職職位描述述,Annnexx 477 HFFO 0009)完完成委托托的任務(wù)務(wù)。他必必須監(jiān)督督質(zhì)量管管理系統(tǒng)統(tǒng),將質(zhì)質(zhì)量管理理體系的情情形報(bào)告告到綜合合管理,注注意客戶戶的要求求對(duì)于整整個(gè)組織織系統(tǒng)有有非常重重要的作作用。Descrript

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