管理學原理英文版版教學課件第2章

1、Fundamentals of ManagementTenth EditionChapter 2The Management EnvironmentFundamentals of ManagementTentLearning Objectives2.1 Explain what the external environment is and why its important.2.2 Discuss how the external environment affects managers.2.3 Define what organizational culture is and why it

2、s important.2.4 Describe how organizational culture affects managers.Learning Objectives2.1 ExplainLearning Objectives 2.1 Explain what the external environment is and why its important.Learning Objectives 2.1 ExplaiExternal EnvironmentFactors, forces, situations, and events outside the organization

3、 that affect its performance.External EnvironmentFactors, fExhibit 2-1 Components of the External EnvironmentSource: Robbins, Stephen P., Coulter, Mary, Management, 13th Ed., 2016, p. 73. Reprinted and electronically reproduced by permission of Pearson Education, Inc., New York, NY.Exhibit 2-1 Compo

4、nents of the What Is the Economy Like Today?Global productivity still slowGlobal trade is sluggishU.S. employment is upIs the American dream still a possibility? What Is the Economy Like TodayEconomic InequalityHarris Interactive Poll:Only 10 percent of adults think economic inequality is “not a pro

5、blem at all.”Economic InequalityHarris InteThe Sharing EconomyAsset owners share with other individuals through peer-to-peer service, for a set fee, their underutilized physical assets or their knowledge, expertise, skills, or time.The Sharing EconomyAsset ownerDemographics Demography is destiny.Age

6、 CohortsBaby BoomersGen XGen YGen ZDemographics Demography is desLearning Objectives 2.2Discuss how the external environment affects managers.Learning Objectives 2.2DiscussHow Does External Environment Affect Managers?Jobs and employmentAssessing environmental uncertaintyManaging stakeholder relatio

7、nshipsHow Does External Environment Assessing Environmental UncertaintyExhibit 2-2 Environmental Uncertainty MatrixAssessing Environmental UncertManaging Stakeholder RelationshipsStakeholders: any constituencies in an organizations environment that are affected by that organizations decisions and ac

8、tions.Managing Stakeholder RelationsExhibit 2-3 Organizational StakeholdersExhibit 2-3 Organizational StaGood Stakeholder Relationships:Can lead to desirable organizational outcomesCan affect organizational performanceDemonstrate doing the “right” thingGood Stakeholder RelationshipsLearning Objectiv

9、es 2.3Define what organizational culture is and explain why its important. Learning Objectives 2.3Define What Is Organizational Culture?What Is Organizational CultureOrganizational CultureShared values, principles, traditions, and ways of doing things that influence the way an organizations members

10、act.Organizational CultureShared vCulture Is:PerceivedDescriptiveSharedCulture Is:PerceivedExhibit 2-4 Dimensions of CultureExhibit 2-4 Dimensions of CultLearning Organizational CultureWhere Does Culture Come From?How Do Employees Learn the Culture?Usually reflects the vision or mission of founders.

11、Organizational stories: narrative tales of significant events or people.Founders project an image of what the organization should be and what its values are.Corporate rituals: repetitive sequences of activities that express and reinforce important organizationalvalues and goals.Founders can “impose”

12、 their vision on employees because of new organizations small size.Material symbols or artifacts: layout of facilities, how employees dress, size of offices, material perks provided to executives, furnishings, and so forth.Organizational members create a shared history that binds them into a communi

13、ty and reminds them of “who we are.”Language: special acronyms; unique terms to describe equipment, key personnel, customers, suppliers, processes, products.Learning Organizational CulturLearning Objectives 2.4Describe how organizational culture affects managers. Learning Objectives 2.4DescribHow Do

14、es Organizational Culture Affect ManagersEffect on what employees do and how they behaveEffect on what managers doHow Does Organizational CulturHow Does Culture Affect What Employees Do?Strong cultures: cultures in which the key values are deeply held and widely shared.How Does Culture Affect What E

15、Strong Cultures Can:Substitute for formal rules and regulationsCreate predictability, orderliness, and consistencyStrong Cultures Can:SubstituteHow Does Culture Affect What Managers Do?Say What?Ten percent of executives say they have not identified or communicated an organizational culture.How Does Culture Affect What MCompany Values Affect Managers Behavior“Ready-aim-fire” versus “Ready-fire-aim”Company Values Affect ManagersManagerial Decisions Influenced by CultureExhibit 2-