寧鄉(xiāng)分公司全業(yè)務辦公室前期工作總結(jié)及下階段工作思路40

1、寧鄉(xiāng)分公司全業(yè)務辦公室前期工作總結(jié)及下階段工作思路目錄工作進展面臨的挑戰(zhàn)應對策略分析下一步工作思路 未來全業(yè)務展望致謝工作進展 3. 寬帶出租 2. 專線出租 4. 無線桌面機 5. 鐵通固話 6. MAS客戶 1. 全業(yè)務單位集團單位15家1300M 460門 60條200門 33家效勞質(zhì)量須提升管理模式須創(chuàng)新產(chǎn)品本身有缺陷市場認知有誤區(qū)資源配置不到位公司的移動基站專線接入、固定接入等網(wǎng)絡資源嚴重缺乏市場缺乏對移動全業(yè)務的認識，存在諸多誤解傳統(tǒng)業(yè)務的團隊管理模式在全業(yè)務管理中存在不適應面臨的挑戰(zhàn)產(chǎn)品自身存在短板，容易遭到客戶質(zhì)疑及同行攻擊效勞不能做到標準化、機制化，常常因人而異除了市場上來自

2、競爭對手的強勢競爭之外，我們在新業(yè)務開展方面還面臨著如下方面的挑戰(zhàn)應對策略分析 3. 營銷能力提升 2. 市場認知提升 4. 管理模式創(chuàng)新 5. 效勞質(zhì)量提升 1. 網(wǎng)絡資源配置盡可能建設接入資源，尋求固定有線接入的替代技術(shù)。同時，接入資源建設工作須與新業(yè)務開發(fā)有效協(xié)同。變營銷產(chǎn)品為營銷系統(tǒng)解決方案,我們要抓住全業(yè)務產(chǎn)品的這一最正確賣點。采取競合的團隊工作方式。運用恰當?shù)墓膭顧C制，保證團隊目標的達成。教育顧客、培育市場是我們義不容辭的責任，同時，也是我們建立標準的時機。全力以赴建立標準化的效勞流程，全面加強全業(yè)務客戶的客戶關(guān)系管理，確?？蛻糁艺\。下一步工作方案按行業(yè)劃分成各營銷小分隊，統(tǒng)一由全

3、業(yè)務辦公室管理。開展針對團隊的業(yè)務競賽，并進行相應的鼓勵。加強各團隊之間經(jīng)驗的交流和分享，提升團隊整體能力全業(yè)務方案標準化 工作流程標準化過程文檔標準化效勞標準化工作要求標準化通過與顧客、業(yè)務伙伴的合作建立良好的人脈關(guān)系。通過客戶俱樂部的形式穩(wěn)固客戶關(guān)系，并借助這個平臺持續(xù)教育顧客。通過創(chuàng)造老客戶與新客戶的交流時機，促進新客戶成交。 為有效、有序開展下一步工作，我們將重點圍繞圍繞團隊競合、工作標準化、客戶關(guān)系管理等三個方面進行建設。團隊競合工作標準化客戶關(guān)系模式未來全業(yè)務展望內(nèi)部：通過團隊工作機制建設，必將形成假設干支作風優(yōu)良、素質(zhì)過硬的作戰(zhàn)小分隊。并營造出既充滿競爭，又飽含合作的團隊工作氣氛

4、。 通過標準化建設，工作效率與工作質(zhì)量均將得到極大提高。外部：全面發(fā)揮全業(yè)務的系統(tǒng)解決方案優(yōu)勢。利用這一優(yōu)勢穩(wěn)固與合作伙伴的合作，并將全面拋開競爭對手。 通過卓有成效的客戶關(guān)系管理工作，將建立并迅速擴大忠誠的客戶群。致謝成交顧客的示范效應其它部門的通力協(xié)作公司領導的關(guān)心支持團隊成員的不屑努力 謝 謝5H8KcNfQiUlXo#s%v)y0B3F6I9LdOgRjVmYq!t&w-z1C4G7JbMePhTkWnZr$u(x+A2E5H8KcNfRiUlXp#s%v)y0C3F6IaLdOgSjVnYq!t*w-z1D4G8JbMeQhTkWoZr$u(x+B2E5H9KcNfRiUmXp#s&

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