Unit9 Different Types of Letter Writing

1、Unit 9Different Types of Letter WritingTeaching ObjectivesStudents will be able to:grasp the layout and conventions of four kinds of letter writing;Different Types of Letter WritingLetter of InvitationLetter of ThanksLetter of CongratulationsLetter of ComplaintTeaching ContentsLetter of InvitationWh

2、at is an letter of invitation? A letter of invitation is written to invite a person for a professional or personal event. personal occasions :family reunion, birthdays ,etc. business event : job interviews, business conferences, etc. Invitation card & Letter of invitation formal & less formalB) Stru

3、ctureWho are invited & What eventDetail about the event (date, time, place; even reason, subject, schedule, other guests)Hope guests to attendC) SamplesSample 1 March 26, 2017Dear Professor Zeng,On behalf of the Ohio State University and the IEEE Computer Society, I would be very pleased to invite y

4、ou to attend and chair a session of the forthcoming 2017 International Conference on Parallel Data Processing to be held in Bellaire, Michigan, from August 25 to August 28, 2017.You are an internationally acclaimed scholar and educator. Your participation will be among the highlights of the Conferen

5、ce.We sincerely hope that you could accept our invitation. As you know, this is the 30th anniversary of the Conference and we plan to make it a truly international meeting. We have accepted many papers from several foreign countries, including two from your country.We enclose a copy of the advance p

6、rogram. If you can come, please let us know as soon as possible, since we have to prepare this final program soon. We are looking forward to your acceptance.Sincerely yours,Peter(signature)Sample 2 Dec. 15thDear Tom,We are planning a dinner party to celebrate the thirtieth anniversary of Prof. Ming

7、Lis teaching at Luojia Hotel and we want you to come. It is next Sunday, January the seventh, 6 p.m. We do hope you can make it, as we are looking forward with great pleasure to seeing you.Affectionately yours,LarryD) Language Features & RemindersA soft and polite tone should be used in the letter.

8、Begin on a welcome note and give out the purpose in the very first paragraph. This helps in clearly conveying the message.2.The letter has to give relevant facts like date, time and venue of the event. This helps the reader in planning his schedule accordingly.3.Sometimes it is important to give a c

9、ontact number for RSVP in order to know who are and who are not coming.E) Useful ExpressionsPersonal occasions:Would you care (like) to .?I wonder if you would be able to do .If you have no other plans , Id like to invite you Business event On behalf of , I am pleased to invite you It is my pleasure

10、 / a great honor for me to invite you to I am writing to ask if you are willing to present Expression of pleasure and wishI shall be very glad/ pleased ifIt would be an honor to us if you would Please accept our warm welcome and sincere invitation.We sincerely hope that you can accept this invitatio

11、n.F) Class Practices Read the invitation letter Sample 1 and answer the following questions:Who has been invited and why was he invited?2. Who sent the letter of invitation?G) After-Class Assignment復(fù)旦大學(xué)外文學(xué)院王芳想寫封邀請信給上海市大連西路550號上海外國語大學(xué)英語系劉梅教授，邀請她出席于2016年10月24日星期一下午6：00在學(xué)校大禮堂作題為“如何用英語有效交流”的講座，并請她回復(fù)是否能出

12、席講座。Letter of ThanksWhat is a letter of thanks ?A letter for expressing appreciation to someone.In some situations:Receiving an invitationGetting helpedBeing donatedB) FormatsBeginning: purpose or context of the letter of thanksMain Body: details about the help or the gift/ the affection or the mean

13、ing to yourselfEnding: express your thanks again and the desire to acknowledge him/her C) Samples 1. A private thank-you letter寫封信給瑪麗，感謝她在你住院期間看望你，幫你復(fù)習(xí)功課，使你通過考試。 June 1, 2016Dear Mary,I am writing to express my thanks to you for the many kindnesses you showed me when I was in hospital.If it had not

14、been for your timely assistance, I am afraid that I would be still in hospital now. I got sick just a week before the exam. You treated me well and I recovered soon. Now I pass the exam. But for your kindness help, I would not have passed the exam.Again, I would like to express my warm thanks to you

15、. I shall be pleased to reciprocate your favor when the opportunity arises. Yours sincerely, Li Ming2. A business thank-you letterKevin Nash先生參加樂高公司公關(guān)部經(jīng)理的面試后，寫了封感謝信感謝面試官Ms. Doe Dec. 12, 2016Dear Ms. Doe: I wanted to take this opportunity to thank you for interviewing me for the position of Public Re

16、lations Manager. It was a nice experience for me and I had the opportunity to learn about Lego Toys to a certain extent. The position of Public Relations Manager is not new to me as you would have seen through my Resume. I am basically a very Social Person which makes it easy for me to easily get al

17、ong well with the clients. The education and experience which I have gained over the years are valuable assets not only for me but for your firm also. I had the opportunity to be interviewed for your firm. That alone is a quite an achievement of sorts. I feel upbeat about the prospect of being invol

18、ved with a reputed firm as yours. I am at your disposal whenever you feel the need to. Thank you once again for your time and consideration and I am sure we will meet again. Sincerely, Signature Kevin Nash (typed name)Write clearly and concisely, no more than 200 wordsBe sincere and use proper toneW

19、rite the thank-you letter as soon as possible after the eventD) Language Features & RemindersBe specific and include details from the eventUse quality paperAddress your letter to a specific person56E)Useful ExpressionsAppreciation/ hospitality/ gratitude/ assistant/ extend/ acknowledge/ reciprocate/

20、 compliment/ generosity/ be indebted to sb./ be obliged to sb. I am very sincerely(most;truly) grateful to you forI regret very much that I did not have an opportunity to thank you personally for.Im now writing to express our heart-felt thanks for your close cooperation and assistance. At the outset

21、, I want to thank you for your kindness to me and for your compliments.Words cannot express how grateful/touched I feel at the moment.Im much obliged to you for your hospitality/advice/invitation We do appreciate your interest in our products and wish you success in your undertaking. I hope that you

22、 will visit Tianjin soon so that I shall have the opportunity to repay your kindnessIf I can in any way return the favor,it will give me great pleasure to do so.It was good/characteristically thoughtful/more than kind of youF) Class practice 你在飯店吃午飯時丟失皮夾子，寫信給你下榻的賓館經(jīng)理，感謝飯店員工王小姐拾金不昧。Reference key： May

23、 1, 2016Dear Mr. Manager, Im writing to express my thanks to you and your employee Miss Wang, who helped me find my wallet while I was staying in your hotel. The other day I was really careless when I was having lunch in the restaurant. I paid the bill and somehow l left my wallet on the table. I ha

24、d already walked out of the hall when Miss Wang came up with my wallet. And she didnt even accept a reward. Im sure Miss Wang is just one of the Chinese workers who are honest and reliable. Your good qualities are something III always keep in mind. Please send my best wishes to Miss Wang. I cant tha

25、nk her too much. Truly yours, Zhang YingG) After-Class Assignment寫封感謝信Wilson 先生，感謝他介紹你去Nicrassa Inc. 做實習(xí)。Letter of Congratulations A letter of congratulations is written to people to congratulate their happy events such as major festivals (Christmas、The New Year、Wedding、Birthday .) 、promotion、gradua

26、tion、prize winning and so on.B) StructureOutlineExplain the reason why you congratulate someone Express how happy, pleased, proud or impressed you are when you hear the happy newsDetail the events of congratulationsPromotion Graduation Examination Pass Winning.Festivals CongratulationsWedding Housew

27、arming Birthday3. Express your confidence in a bright future and your best wishes for the personC) Samplescongratulation on marriage Oct. 1, 2016Dear Tom,I have just received your letter telling me your recent marriage. This happy event in your life prompts me to reply at once, and, in my own specia

28、l way, to offer you my hearty congratulations and good wishes.Firstly, let me sincerely wish that Peace, Health and Happiness are with both you and your wife forever. Besides, please find a check of 100 dollars in the envelop as my wedding gift to you. Try to buy something useful for yourself at the

29、 beginning of your new life. With good wishes, and kindest regards to you and your wife.Encl. a check Yours,Ted 2. congratulation on job promotion March 6, 2016DearRuth,IoffermywarmestcongratulationsonyourpromotiontoVicePresidentofthe company.Iknowhowtalentedyouareandhowhardyouveworkedtoattainthe go

30、al.Noonecouldhavebeenmoredeserving.Howexcitingitmustbeforyouto realizeyourambitionsafterallthoseyearsofhardworking.Itsbeenarealencouragementtometoseeyoureffortsrewarded.Sincerecongratulationstoyou.Yourexpertiseanddedicationwillbringoutthebestofeveryoneonyourstaff.Theyrelearningfromarealprofessional.

31、Iwishyoustillfurthersuccess.Sincerelyyours,Tom Smith Write a letter of congratulations to make a person feel good and create a connection.Be prompt with your letter to make the greatest impact.Keep your language simple and easy.D) Language Features & RemindersKeep your letter concise and positive.Be

32、 genuine and dont go overboard.I want to congratulate you with all my heart.I warmly congratulate you on your having passed the exams.Sincere/hearty/heartfelt congratulations onI am delighted to learn of your success. Its the most joyful news I have heard.You don t know how thrilled/excited/happy we

33、 were at the news of your recent achievement. We are proud of having you among our friends.May all go beautifully in your new post!Congratulations and all best wishes for an even more prosperous future.May the years ahead fulfill all your hopes！E)Useful ExpressionsI offer you my warmest congratulati

34、ons on yourI write to congratulate you uponI am so happy to hear thatI wish you still further success!We look forward to bragging about you in the years ahead.Please accept our sincerest congratulations and very best wishes for all the good future.Congratulations to you on being awarded the prize/ge

35、tting the scholarship.May lasting happiness and joy be yours/with you forever. I take pride in your achievements and would like to avail myself of this opportunity to extend my best wishes for your success.F) Class Practice 媽媽祝賀女兒生日快樂，同意帶她去看電影和吃飯來慶生。請以媽媽的身份給女兒寫一封生日祝賀信。Reference Key： April 8Dear Sue,

36、Today is your birthday. So you are one year older. Dont you want to be reminded? If you feel like celebrating it, would you let Dad and I take you out for dinner and the movie as a sort of birthday treat? You name the day. And in the meanwhile, congratulations and best wishes. MomG) After-Class Assi

37、gnment新年即將來臨，祝賀同學(xué)新年好，并祝賀他獲得了去美國交流一學(xué)期的機會。Letter of ComplaintIntroduction of Letters of ComplaintTo express ones dissatisfaction or suggestionsStand up for yourselfB) StructureState your purposeExplain the problem (cause and effect)Provide a solution to the problem (expectation)Give a warning (optiona

38、l) Closing1) State your purposeI am writing to inform you that the goods we ordered from your company have not been supplied correctly.I am writing to inform you of my dissatisfaction with the food and drinks at the European Restaurant on 18 January this year. We regret to inform you that one of the

39、 cases of your delivery arrived in a badly damaged condition.2) Explain the ProblemCauseYou sent us an invoice for $10,532, but did not deduct our usual 10% discount.We have found 16 spelling errors and 2 mis-labeled diagrams in the sample book. EffectI am therefore returning the invoice to you for

40、correction.This large number of errors is unacceptable to our customers, and we are therefore unable to sell these books.3) SolutionPlease send us a corrected invoice for $9,479I enclose a copy of the book with the errors highlighted. Please re-print the book and send it to us by next Friday.State c

41、learly what you expect from the company or the person, such as refund, replacement, exchange or repair. If you want money back, state how much you expect. Anyway, you need to request a reasonable solution. Suggest a deadline for the action, if necessary.4) WarningOtherwise, we may have to look elsew

42、here for our supplies.Im afraid that if these conditions are not met, we may be forced to take legal action.If the fees are not paid by Monday, 18 March 2013, you will incur a 10% late payment fee.5) ClosingI look forward to receiving your explanation of these matters.I look forward to receiving you

43、r payment.I look forward to hearing from you shortly.6) RemindersBe sure to include relevant documentation if there is, such as sales slip (receipt), warranty or guarantee, previous correspondence, picture of damaged item, repair or service order (服務(wù)訂單), canceled check, contract or paid invoice (發(fā)票，

44、發(fā)貨單）.C) SamplesSample 1: Pool George買的Ipad到貨后，發(fā)現(xiàn)不僅包裝盒破了，home鍵無法正常工作，而且攝像頭表面有刮痕，他向經(jīng)理投訴，送貨服務(wù)差勁，希望得知能否退款或替換，12月18日前不解決就向媒體申述。 Dec. 10, 2016Dear Manager, I write this letter to place a complaint against the bad delivery service of your company. The Apple I pad I ordered from your company arrived yesterd

45、ay. I am sorry to find that the packing case was broken and that the home button of the device was struck and could not work. Whats more, there were some scratches on the surface of the camera. Since there was such damage to the goods, I decided to file a complaint against the delivery service. Woul

46、d you let me know whether I should return the Ipad for a replacement or if I can get refunded? I will hold on to this Ipad until I hear from you. I would like to have this matter settled by December 18, or I will appeal to the press. Sincerely Yours, Pool GeorgeSample 2: Raymond 11月26日在飯店和朋友一起吃飯，服務(wù)員

47、怠慢，互相聊天，聽說只點套餐而非推薦的復(fù)活節(jié)火雞就態(tài)度傲慢，他就此投訴。 Nov. 27, 2016To whom it may concern, I am writing to express my dissatisfaction with the service in your restaurant. On November 26th, I dined with some friends at your restaurant. When we were there, no waitress or waiter actively served us. When we were about t

48、o order, they again ignored us, having small talk. When knowing we only ordered some set dinners, not the Thanksgiving turkey, the waitress called Jessie was rather arrogant and aggressive. So I really wish that you could pay more attention to your staff training and would never allow such a thing t

49、o happen again. Thank you for your time and consideration. Yours Sincerely, Raymond Politenessthe tone of complaint letters should not be aggressive or insulting, as this would annoy the reader and not encourage them to solve the problem. In addition, questions such as “Why cant you get this right?”

50、 should not be included.D) Language Features & RemindersThe content should contain enough details so that the receiver does not have to write back requesting more. Legal action is not normally threatened in the first letter of complaint, unless the situation is very serious.E) Useful ExpressionsBegi

51、nningI am writing this letter to apologize to you for I would like to express my deepest apology for not being able to I am writing this letter to apologize to you for my failing toI am writing this letter to express my regret I feel dreadful about I must beg your forgiveness for I am very sorry to say that I am writing to apologize for Please accept my sincere apology for Here is my deepest apology forI