(完整word版)供應鏈管理第三版Unit1習題與答案

1、Chapter 1Un dersta nding the Supply ChainTrue/False1. A supply cha in in cludes only the orga ni zati ons directly in volved in suppl ying comp onents n eeded for manu facturi ng.An swer: FalseDifficulty: Moderate2. A supply cha in con sists of all parties in volved, directly or in direct ly, in ful

2、filli ng a customer request.An swer: TrueDifficulty: Moderate3. A supply cha in could be more accurately described as a supply n etwork or supply web.An swer: TrueDifficulty: Moderate4. The objective of every supply cha in is to maximize the overall value gen erated. An swer: TrueDifficulty: Easy5.

3、The objective of every supply cha in is to maximize the value gen erated for the manu facturi ng comp onent of the supply cha in.An swer: FalseDifficulty: Moderate6. Every supply cha in must in clude all 5 stages.An swer: FalseDifficulty: Easy7. The cycle view of a supply cha in holds that the proce

4、sses in a supply cha in are divided into a series of activities performed at the in terface betwee n successive stages.An swer: TrueDifficulty: Moderate8. The cycle view of a supply cha in holds that the processes in a supply cha in are divided into 2 categories depe nding on whether they are in iti

5、ated in resp onse to or in an ticipati on of customer orders.An swer: FalseDifficulty: Moderate9. The push/pull view of a supply chain holds that the processes in a supply chainare divided into 2 categories depending on whether they are initiated in response to or in anticipation of customer orders.

6、Answer: True Difficulty: Easy10. The push/pull view of a supply chain holds that the processes in a supply chainare divided into a series of activities performed at the interface between successive stages. Answer: False Difficulty: Easy11. The objective of the customer arrival process is to maximize

7、 the conversion ofcustomer arrivals to customer orders. Answer: True Difficulty: Moderate12. The objective of the customer arrival process is to ensure that orders are quicklyand accurately entered and communicated to other affected supply chain processes. Answer: False Difficulty: Moderate13. The o

8、bjective of customer order entry is to ensure that orders are quickly andaccurately entered and communicated to other affected supply chain processes. Answer: True Difficulty: Moderate14. The objective of customer order entry is to maintain a record of product receiptand complete payment. Answer: Fa

9、lse Difficulty: Hard15. The replenishment cycle occurs at the retailer/distributor interface.Answer: True Difficulty: Hard16. The replenishment cycle occurs at the distributor/manufacturer interface.Answer: False Difficulty: Hard17. The replenishment cycle is initiated when a supermarket runs out of

10、 stock of aparticular item. Answer: True Difficulty: Hard18. The replenishment cycle is initiated when customers load items intended forpurchase into their carts.Answer: False Difficulty: Hard19. The manufacturing cycle occurs at the distributor/manufacturer interface.Answer: True Difficulty: Modera

11、te20. The manufacturing cycle occurs at the manufacturer/supplier interface.Answer: False Difficulty: Moderate21. The production scheduling process in the manufacturing cycle is similar to theorder entry process in the replenishment cycle. Answer: True Difficulty: Hard22. The production scheduling p

12、rocess in the manufacturing cycle is similar to theorder fulfillment process in the replenishment cycle.Answer: FalseDifficulty: Hard23. The procurement cycle occurs at the manufacturer/supplier interface.Answer: True Difficulty: Easy24. The procurement cycle occurs at the retailer/distributor inter

13、face.Answer: FalseDifficulty: Easy25. The cycle view of the supply chain is useful when considering operationaldecisions, because it specifies the roles and responsibilities of each member of the supply chain. Answer: True Difficulty: Moderate26. The cycle view of the supply chain is useful when con

14、sidering operationaldecisions, because it categorizes processes based on whether they are initiated in response to or in anticipation of customer orders.Answer: FalseDifficulty: Moderate27. The push/pull view of the supply chain is useful when considering strategicdecisions relating to supply chain

15、design, because it categorizes processes based on whether they are initiated in response to or in anticipation of customer orders.Answer: TrueDifficulty: Moderate28. The push/pull view of the supply chain is useful when considering strategicdecisions relating to supply chain design, because it speci

16、fies the roles and responsibilities of each member of the supply chain. Answer: False Difficulty: Moderate29.Pull processes may also be referred to as reactive processes. An swer: TrueDifficulty: Easy30.Pull processes may also be referred to as speculative processes. An swer: FalseDifficulty: Easy31

17、.Push processes may also be referred to as speculative processes. An swer: TrueDifficulty: Easy32.Push processes may also be referred to as reactive processes. An swer: FalseDifficulty: Easy33.All supply cha in activities within a firm bel ong to one of three macro processes CRM, ISCM and SRM.An swe

18、r: TrueDifficulty: Easy34.There is a close conn ecti on betwee n the desig n and man ageme nt of supply cha in flows and the success of a supply cha in.An swer: TrueDifficulty: EasyMultiple Choice1.Which of the following is not a stage within a typical supply chain?a. Customersb. Retailersc. Wholesa

19、lers/Distributorsd. Manu facturerse. All of the above are stages withi n a typical supply cha in.An swer: eDifficulty: Easy2.Which of the following is not a stage within a typical supply chain?a. Customersb. Retailersc. Wholesalers/Distributorsd. Mercha ndiserse. Comp onen t/Raw material suppliersAn

20、 swer: dDifficulty: Easy3. Supply chain profitability isa.not correlated to the value generated by the various stages of the supply chain.b.c.the total profit to be shared across all supply chain stages.the difference between the revenue generated from the customer and the overall cost across the su

21、pply chain.d. e.the total revenue generated by the distributor stage of the supply chain. b and c onlyAnswer: eDifficulty: Difficult4.Successful supply chain management requires which of the following decisionphases?a. b.c.d.e.supply chain strategy/design supply chain planning supply chain operation

22、 all of the above a and b onlyAnswer: dDifficulty: Moderate5. The decision phases in a supply chain includea. duction scheduling. customer relationship management. supply chain operation.supply chain orientation. all of the aboveAnswer: cDifficulty: Moderate6.The cycle view of a supply ch

23、ain holds thata. b.the processes in a supply chain are divided into 2 categories. the processes in a supply chain are divided into a series of activities performed at the interface between successive stages.c.all processes in a supply chain are initiated in response to a customer order.d.all process

24、es in a supply chain are performed in anticipation of customer orders.e.None of the above are true.Answer: bDifficulty: Moderate7.The push/pull view of a supply chain holds thata.the processes in a supply chain are divided into a series of activities performed at the interface between successive sta

25、ges.b.all processes in a supply chain are initiated in response to a customer order.c.all response in a supply chain are performed in anticipation of customer orders.d.the processes in a supply chain are divided into 2 categories dependingon whether they are initiated in response to or in anticipati

26、on of customer orders.e.None of the above are true.Answer: d Difficulty: Moderate8. Which of the following is not a cycle in the supply chain cycle view?a.Analysis cycleb.Customer order cyclec.Replenishment cycled.Manufacturing cyclee.Procurement cycleAnswer: aDifficulty: Moderate9. Which of the fol

27、lowing is not a cycle in the supply chain cycle view?a. Customer order cycleb. Replenishment cyclec. Manufacturing cycled. Procurement cyclee. All of the above are part of the supply chain cycle view.Answer: eDifficulty: Moderate10. The customer order cycle occurs at thea. customer/retailer interfac

28、e.b. retailer/distributor interface.c. distributor/manufacturer interface.d. manufacturer/supplier interface.e. none of the aboveAnswer: aDifficulty: Easy11. Which of the following is not a process in the customer order cycle?a.Customer arrivalb.Customer qualificationc.Customer order entryd.Customer

29、 order fulfillmente.Customer order receivingAnswer: bDifficulty: Moderate12. Customer arrival refers toa. the point in time when the customer has access to choices and makes adecision regarding a purchase.b. the customer informing the retailer of what they want to purchase and theretailer allocating

30、 product to the customer.c. the process where product is prepared and sent to the customer.d. the process where the customer receives the product and takesownership.e. none of the aboveAnswer: aDifficulty: Moderate13. The objective of the customer arrival process is toa. get the correct orders to cu

31、stomers by the promised due date at thelowest possible cost.b. maintain a record of product receipt and complete payment.c. maximize the conversion of customer arrivals to customer orders.d. ensure that orders are quickly and accurately entered and communicatedto other affected supply chain processe

32、s.e. none of the aboveAnswer: cDifficulty: Easy14. Customer order entry isa. the point in time when the customer has access to choices and makes adecision regarding a purchase.b. the customer informing the retailer of what they want to purchase and theretailer allocating product to the customer.c. t

33、he process where product is prepared and sent to the customer.d. the process where the customer receives the product and takesownership.e. none of the aboveAnswer: bDifficulty: Moderate15. The objective of customer order entry is toa. get the correct orders to customers by the promised due date at t

34、helowest possible cost.b. maintain a record of product receipt and complete payment.c. maximize the conversion of customer arrivals to customer orders.d. ensure that orders are quickly and accurately entered and communicatedto other affected supply chain processes.e. none of the aboveAnswer: dDiffic

35、ulty: Easy16. Customer order fulfillment refers toa. the point in time when the customer has access to choices and makes adecision regarding a purchase.b. the customer informing the retailer of what they want to purchase and theretailer allocating product to the customer.c. the process where product

36、 is prepared and sent to the customer.d. the process where the customer receives the product and takesownership.e. none of the aboveAnswer: cDifficulty: Moderate17. The objective of customer order fulfillment is toa. get the correct orders to customers by the promised due date at the lowest possible

37、 cost.b. maintain a record of product receipt and complete payment.c. maximize the conversion of customer arrivals to customer orders.d. ensure that orders are quickly and accurately entered and communicatedto other affected supply chain processes.e. none of the aboveAnswer: aDifficulty: Easy18. Cus

38、tomer order receiving isa. the point in time when the customer has access to choices and makes adecision regarding a purchase.b. the customer informing the retailer of what they want to purchase and theretailer allocates product to the customer.c. the process where product is prepared and sent to th

39、e customer.d. the process where the customer receives the product and takesownership.e. none of the aboveAnswer: dDifficulty: Moderate19. The replenishment cycle occurs at thea. customer/retailer interface.b. retailer/distributor interface.c. distributor/manufacturer interface.d. manufacturer/suppli

40、er interface.e. none of the aboveAnswer: bDifficulty: Easy20. The processes involved in the replenishment cycle includea.retail order receiving.b.retail order entry.c.retail order trigger.d.retail order fulfillmente.all of the aboveAnswer: eDifficulty: Moderate21. The processes included in the reple

41、nishment cycle include all of the followingexcepta.retail order receiving.b.retail order entry.c.retail order trigger.d.retail order fulfillmente.none of the aboveAnswer: eDifficulty: Moderate22.The processes included in the replenishment cycle include a.order duction scheduling.c.retai

42、l trigger.d.manufacturing.e.receiving.Answer: cDifficulty: Moderate23.The replenishment cycle is initiated whena.the customer walks into the supermarket.b.the customer calls a mail order telemarketing center.c.customers load items intended for purchase into their carts.d.a supermarket runs out of st

43、ock of a particular item.e.a product is received into stock at a store.Answer: dDifficulty: Hard24.The manufacturing cycle occurs at the a.customer/retailer interface.b.retailer/distributor interface.c. distributor/manufacturer interface.d.manufacturer/supplier interface.e. none of the above Answer:

44、 cDifficulty: Easy25.The processes involved in the manufacturing cycle include a. receiving.b. manufacturing and shipping.c. production scheduling.d.order arrival.e.all of the aboveAnswer: eDifficulty: Moderate26.The processes involved in the manufacturing cycle include a. order trigger.b. productio

45、n scheduling.c.order fulfillment.d.order entry.e.manufacturing order analysis.Answer: bDifficulty: Moderate27.The production scheduling process in the manufacturing cycle is similar to the a.order receiving process in the replenishment cycle.b.order fulfillment process in the replenishment cycle.c.o

46、rder entry process in the replenishment cycle.d.order trigger process in the replenishment cycle.e. none of the aboveAnswer: cDifficulty: Hard28. The manufacturing and shipping process in the manufacturing cycle is equivalentto thea. order receiving process in the replenishment cycle.b. order fulfil

47、lment process in the replenishment cycle.c. order entry process in the replenishment cycle.d. order trigger process in the replenishment cycle.e. none of the aboveAnswer: b Difficulty: Hard29. The procurement cycle occurs at thea. customer/retailer interface.b. retailer/distributor interface.c. dist

48、ributor/manufacturer interface.d. manufacturer/supplier interface.e. none of the aboveAnswer: d Difficulty: Easy30. The relationship between the manufacturer and supplier during the procurementcycle is very similar to the relationship betweena.customer and retailer.b.retailer and distributor.c.retai

49、ler and manufacturer.d.distributor and manufacturer.e.manufacturer and customer.Answer: dDifficulty: Moderate31. The cycle view of the supply chain is useful when considering operationaldecisions, becausea. it categorizes processes based on whether they are initiated in responseto or in anticipation

50、 of customer orders.b. it specifies the roles and responsibilities of each member of the supplychain.c. processes are identified as either reactive or speculative.d. it focuses on processes that are external to the firm.e. it focuses on processes that are internal to the firm.Answer: bDifficulty: Ha

51、rd32. The push/pull view of the supply chain is useful when considering strategicdecisions relating to supply chain design, becausea. it categorizes processes based on whether they are initiated in responseto or in anticipation of customer orders.b. it specifies the roles and responsibilities of eac

52、h member of the supplychain.c. it clearly defines the processes involved and the owners of each process.d. it focuses on processes that are external to the firm.e. it focuses on processes that are internal to the firm.Answer: aDifficulty: Hard33. Which of the following statements about pull processe

53、s is accurate?a. May also be referred to as speculative processes.b. Execution is initiated in anticipation of customer orders.c. At the time of execution, demand must be forecast.d. May also be referred to as reactive processes.e. None of the above are accurate.Answer: dDifficulty: Easy34. Which of

54、 the following is not an accurate statement about pull processes?a. May also be referred to as speculative processes.b. Execution is initiated in response to a customer order.c. At the time of execution, demand is known with certainty.d. May also be referred to as reactive processes.e. All of the ab

55、ove are accurate. Answer: aDifficulty: Easy35. Which of the following statements about push processes is accurate?a. May also be referred to as speculative processes.b. Execution is initiated in response to customer orders.c. At the time of execution, demand is known with certainty.d. May also be re

56、ferred to as reactive processes.e. None of the above are accurate.Answer: aDifficulty: Easy36. Which of the following is not an accurate statement about push processes?a. May also be referred to as speculative processes.b. Execution is initiated in anticipation of customer orders.c. At the time of execution, demand must be forecast.d. May also be referred to as reactive processes.e. All of the above are accurate. Answer: