管理學(xué)羅賓斯9版英文Robbinsfom908PPT課件

1、Learning Outcomes Define organizational change and compare and contrast views on the change process. Explain how to manage resistance to change. Describe what managers need to know about employee stress. Discuss techniques for stimulating innovation.8-1第1頁(yè)/共30頁(yè)8-28.1Define organizational change and

2、compare and contrast views on the change process.第2頁(yè)/共30頁(yè)What is Organizational Change?8-3第3頁(yè)/共30頁(yè)External Factors Marketplace Government laws and regulations Technology Labor markets Economic changes8-4第4頁(yè)/共30頁(yè)Internal Factors Strategy Composition of workforce Employee attitudes8-5第5頁(yè)/共30頁(yè)Initiatin

3、g ChangeOrganizational changes need a catalyst.8-6第6頁(yè)/共30頁(yè)Two Different Approaches“Calm waters” metaphor“White-water rapids” metaphor8-7第7頁(yè)/共30頁(yè)Calm Waters Change8-8第8頁(yè)/共30頁(yè)White-Water Rapids Change8-9Leading a company in change, in an industry in change.第9頁(yè)/共30頁(yè)Implementing ChangeOrganization devel

4、opment (OD):Efforts that assist organizational members with a planned change by focusing on their attitudes and values.8-10第10頁(yè)/共30頁(yè)Organization Development Efforts1. Survey feedback2. Process consultation3. Team-building4. Intergroup development8-11第11頁(yè)/共30頁(yè)8-128.2Explain how to manage resistance t

5、o change. 第12頁(yè)/共30頁(yè)Resistance to Change1. Uncertainty2. Habit3. Concern over personal loss4. Belief change is not in organizations best interests8-13第13頁(yè)/共30頁(yè)Reducing Resistance to Change8-14第14頁(yè)/共30頁(yè)8-158.3Describe what managers need to know about employee stress. 第15頁(yè)/共30頁(yè)Employee Reactions to Cha

6、nge8-16Change often creates stress for employees!第16頁(yè)/共30頁(yè)Change Often Creates Stress for Employees8-17第17頁(yè)/共30頁(yè)Symptoms of Stress 8-18第18頁(yè)/共30頁(yè)Causes of Stress: Job Related1. Task demands2. Role demands3. Interpersonal demands4. Organization structure5. Organizational leadership8-19第19頁(yè)/共30頁(yè)Causes

7、of Stress: Personal1.Family and personal issues2.Personality type8-20第20頁(yè)/共30頁(yè)Reducing Stress 8-21第21頁(yè)/共30頁(yè)8-228.4Discuss techniques for stimulating innovation.第22頁(yè)/共30頁(yè)Creativity and Innovation8-23Creativity:The ability to produce novel and useful ideas.Innovation:The process of taking a creative i

8、dea and turning it into a useful product, service, or method of operation.第23頁(yè)/共30頁(yè)Innovation Process8-241. Perception2. Incubation3. Inspiration4. Innovation第24頁(yè)/共30頁(yè)Encouraging Innovation8-25第25頁(yè)/共30頁(yè)Structural Variables and Innovation8-261. Organic structures2. Abundant resources3. High interunit communication4. Minimal time pressure5. Work and nonwork support第26頁(yè)/共30頁(yè)Culture and Innovation8-27 Acceptance of ambiguity Tolerance of the impractical Low external controls Tolerance of risks Tolerance of conflict Focus on ends Open-system f