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1、商務(wù)電話英語(yǔ)對(duì)話閱讀社會(huì)生活的信息化和經(jīng)濟(jì)活動(dòng)的全球化使外語(yǔ),特別是英語(yǔ),已經(jīng)成為我國(guó)對(duì)外開放和與國(guó)際交往的重要工具。精心收集了商務(wù)電話英語(yǔ)對(duì)話,供大家欣賞學(xué)習(xí)!商務(wù)電話英語(yǔ)對(duì)話 1a:hello,thank you for calling bradfordand sons. this is tracy speaking,how may i help you?b:hello.i would like to speak to your director of human resources,ms.jenkins,please.a:just a moment.ill check to see if

2、 she is at herdesk.may i tell her who is calling?b:this is bill burton from milford insurance,imcalling in regards to our meeting next tuesday.a:thank you,mr.burton.can you please hold for a moment?ill check to see if she is available.b:no problem.a:im sorry,ms.jenkins is away from her desk.she has

3、already left for lunch.would you like to leave a message for her?b:yes,please have her return my call when she returns tothe office.its best if she can get in touch with me before3 pm today;she can reach me at my office number,635-8799.a:im sorry,i didnt quite catch that,could you please repeat the

4、number?b:no problem,my office number is 635-8799,tell her to ask for extension 31.a:im sorry,mr.burton,just to confirm,your name is spelled b-u-r-t-o-n,is that correct?b:yes,and i represent milford insurance.a:i wil make sure ms.jenkins receives your message and returns your call before 3pm this afe

5、rnoon.b:thank you very much.a:您好,感謝您致電布拉德福家庭公司。我是特蕾西,有什么 需要我?guī)兔Φ膯??b:你好,我想找你們的人力資源部主任詹金思小姐通話。a:稍等,我去看看她是否在辦公室。請(qǐng)問您是哪位?b:我是米爾福德保險(xiǎn)公司的比爾伯頓,我想問一下有關(guān)下周二 我們見面的事。a:謝謝你,伯頓先生。請(qǐng)您先等一會(huì)兒好嗎?我去看看她是否在辦公室。b:沒問題。a:非常抱歉,詹金思小姐現(xiàn)在不在辦公室。她去吃午飯了。您愿意給她留個(gè)口信n-b9b:好的,請(qǐng)她回辦公室后給我來電話。如果今天下午 3點(diǎn)以前 能與我聯(lián)系的話就再好不過了,打辦公室電話 635-8799 就可找到 我。a:對(duì)

6、不起,我沒跟上,您能再重復(fù)一下電話號(hào)碼嗎?b:沒問題。我辦公室的電話是 635-8799 ,然后再接31分機(jī)。a :伯頓先生,不好意思。我想確認(rèn)一下您的名字是 b-u-r-t-o-n 嗎?b:是的,我是米爾福德保險(xiǎn)公司的。a:我會(huì)把您的口信告訴詹金思小姐,讓她在今天下午3點(diǎn)以前給您回電話。b:非常感謝。商務(wù)電話英語(yǔ)對(duì)話 2a: stone corp. hi, mary speaking. 隱四 通公司,您好,我是mary。b: hello, i’d like to speak to mr. hunter, please.你好,我想找hunter先生。a: may i ask who

7、 is calling, please?請(qǐng)問您是哪位?b: my name is herbert wood of ibm computer company. 我是 em電腦公司的herbert wood.a: thank you, mr. wood. one moment, please… (into pbx) mr. hunter, mr. wood of ibm computer company is on the line.謝詞w wood先生,請(qǐng)稍等。(打內(nèi)線電話)hunter先 生,ibm電腦公司的 wood先生找您。c: can you find out what h

8、e wants?你可以問他有什么事嗎?a: yes, mr. hunter. (to caller) im sorry to have kept you waiting, mr. wood. mr. hunter is rather busy right now and would like to know what you wish to speak to him about.好的,hunter先生。(對(duì)來電者說)對(duì)不起wood先生,讓您久等了。 hunter先生現(xiàn)在非常忙,他想知道你有什么事對(duì)他說。b: yes, i want to buy some computer software a

9、nd talk about developing some other software. i don’t know whether he is interested in that or not? 是的,我想買一些計(jì)算機(jī) 軟件,另外再談一談開發(fā)一些其它的軟件。我不知道他是否有興趣。a: i see. thank you very much, mr. wood. would you wait a moment, please? (to pbx) mr hunter, mr. wood wants to buy some computer software. 我明白了,非常感謝, w

10、ood 先生。請(qǐng) 你等一下好嗎?(打內(nèi)線電話)hunter先生,wood先生想買一些計(jì)算 機(jī)軟件。c: i see. put him on line two. 好的,請(qǐng)轉(zhuǎn)到 2 號(hào)線。a: yes, mr. hunter. (to caller) mr. wood, i’m very sorry to have kept you waiting. i’ll put you through to mr. hunter.好的,hunter先生。(對(duì)來電者)wood先生,不好意思讓你久 等了,我把你的電話接給 hunter先生。a: good afternoon, sales

11、 department. may i help you?午好,銷售部,我能幫你什么忙嗎?b: could i speak to mr. bush, please? 可以和 bush 先生說話 嗎?a: i’ll see if he is available. who shall i say is calling, please?我要看一看他是否在。請(qǐng)問我得告訴他誰打來的?b: john smith.a: hold the line, please. mr. bush is in a meeting with the managing director at the moment,

12、i’m afraid. can i help you?請(qǐng)別掛機(jī),bush先生正在和總經(jīng)理開會(huì),我可以幫你忙嗎 ?b: well, i want to discuss with him the new contract we signed last week. 好的,我想跟他討論一下我們上星期簽訂的合同。a: i don’t think the meeting will go on much longer.shall i ask him to call you when he is free?我想會(huì)議不會(huì)開得太久,我讓他有空給你打電話,好么?b: yes, that wo

13、uld be easiest. 是的,那樣最好了。商務(wù)電話英語(yǔ)對(duì)話3making appointments商務(wù)約會(huì)a: good morning, green motorcars. can i help you?a:早上好,格林汽車公司,請(qǐng)問你有什么事需要我?guī)椭鷨??b: may i speak to mr. green, please?b:我想跟格林先生講話。a: who is that speaking?a:請(qǐng)問你是誰?b: zhang luo from beijing.b:北京的張駱。a: im sorry; mr. green is in meeting now. mr. zhang.,

14、 would you like to speak to someone else in the office?a:張先生,很抱歉,格林先生現(xiàn)在正在開會(huì)。你想找辦公室的其 他人談?wù)剢??b: well, id like to fix an appointment to meet mr. green next week while im in shanghai.b:哦,我想跟格林先生約一下下周我在上海時(shí)與他會(huì)面的時(shí)間。a: ill check mr. greens diary and see if i could arrange an appointment for you. moment plea

15、se. yes, mr. green has some time on monday morning, wednesday morning and thursday afternoon.a:我來查一下格林先生的記事本后再給你預(yù)約。請(qǐng)稍等一下。是的,目前看來格林先生下周星期一和星期三上午,星期四下午都有空。b: may i fix an appointment for monday morning?b:那我能約在星期一上午嗎?a: would 10:00 be convenient?a:1o點(diǎn)行嗎?b: yes, thatll be fine.b:行。a: ill make a note of that. would you like me to confirm the appointment?a:我記一下。要我確認(rèn)這次約見嗎?b: yes, please. you can contact me any day at beijingextension 383.

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