酒店儀容儀表的規(guī)范要求（hotel grooming requirements）

酒店儀容儀表的規(guī)范要求（HOTELGROOMINGREQUIREMENTS）SPECIFICATIONFORSPECIFICSPECIFICATIONSOFCAPACITIVEMETERSAWATCHISTHEAPPEARANCEOFAPERSON,INCLUDINGLOOKS,GESTURES,PERSONALHYGIENEANDCLOTHINGITISTHEOUTWARDMANIFESTATIONOFAPERSONSMENTALOUTLOOKAGOODAPPEARANCEREFLECTSTHECOMPANYSATMOSPHERE,CLASS,SPECIFICATIONS,ANDSTAFFINSTRUMENTATIONREQUIREMENTSAREASFOLLOWSA,CLOTHINGSHOULDBECLEANANDTIDY,WORKSHOULDWEARWORKCLOTHES,WORKCLOTHESSHOULDBECLEANANDQUICKBUTTONSTOCOMPLETE,HOMOGENEOUS,ANDBUCKLE,NOTBARECHESTED,DRESSEDISTHECARDTOWEARONTHELEFTCHEST,CANNOTBEROLLEDUPSLEEVES,TROUSERS,FEMALEOFFICERSWEARSKIRTS,ORWITHSOCKSWEARSOCKS,COLOR,TIE,WILLHEMTIEDATTHEWAIST,WEARINGBLACKLEATHERSHOESANDWANTTOKEEPTHELIGHTTHEAPPEARANCEOFB,TOBEGENEROUS,NAILSSHOULDBETRIMMED,DONOTSTAYLONGFINGERNAILS,NOTCOATEDWITHCOLOREDNAILPOLISH,HAIRACCORDINGTOTHECOMPANYREQUIREMENTS,MENDONOTHAVELONGHAIR,HAIRFOOTTOCOVEREARANDCOLLARISAPPROPRIATE,WOMENDONTSTAYINASTRANGEHAIRSTYLE,HAIRGROOMINGNEAT,NOTUNKEMPT,BEFORENOTAHAIR,BUTAFTERTHESHOULDER,THEUSEOFAUNIFIEDHAIRPINC,PAYATTENTIONTOPERSONALHYGIENE,DENTALCARE,MENSDAILYSHAVINGBEARD,NOSEISNOSE,HANDSSHOULDBEKEPTCLEAN,SOONERORLATERHAVETOBRUSHYOURTEETH,GARGLEAFTERMEALSTOBATHE,ANTISWEATSMELL,DONOTEATFOODANDDRINKDONOTDRINKALCOHOLBEFOREWORKD,PAYATTENTIONTOREST,ADEQUATESLEEP,REGULAREXERCISE,MAINTAINAGOODMENTALSTATE,DONTLOOKTIREDATWORKMSE,WORKTOMAKEUPDRESS,BUTARENOTALLOWEDTOWEARBRACELETS,BRACELETS,RINGS,EARRINGSANDEXAGGERATEDHEADDRESS,WEARINGANECKLACEISNOTEXPOSED,MENANDWOMENARENOTALLOWEDTOWEARMAKEUPTOCLEAN,TAINTEDGLASSES,FRESH,NONGREASYAPPEARANCETOCHECKYOURAPPEARANCEEVERYDAYBEFOREGOINGTOWORKINPUBLICPLACESSHOULDBE“INSTRUMENT,GOINGTOTHEBATHROOMORWORK,TOTHESIGHTOFTHEGUESTS,NOTINFRONTOFTHEGUESTSORINPUBLICPLACES“,BEFOREGOINGTOWORK,BEFOREANDAFTERTHESTATIONSTAFFTOCHECKTHEIRINSTRUMENTSTODOTHEDRESSISCLEANBEFORE,POSTSF,SELFTESTETIQUETTEGREETGUESTS,SMILEWARMLYWELCOMEGUESTS,USEHONORIFIC,MANDARIN,CANTONESE,ENGLISHINSTRUMENTCLOTHESARECLEAN,NOLINE,WITHBUTTONSETCAPPEARANCEFACECLEAN,FRESHHAIR,NOODOR,OFTENCUTNAILSDEPORTMENTWORK,WALKING,WALKING,STANDING,SITTING,SQUATTING,POSTURETOBESTANDARDIZEDANDBEAUTIFULEXPRESSIONFULLOFSPIRITUPHAPPY,SMILING,WARMMODEST,GENEROUSNATURE,CANNOTHAVETIREDMOODORVERYCOLDANDACCURATELANGUAGE,SOFTVOICE,DONTSPEAKSOLOUDHAVEYOUDONEITAPPEARANCEAPPEARANCEREFERSTOTHEAPPEARANCEOFPEOPLEREFERSTOTHEPERSONSAPPEARANCE,BODYPOSTUREANDHARMONIOUSBEAUTYREFERSTOTHEINNERBEAUTYOFAPPEARANCEREFLECTSTHEINNERBEAUTYISTHEESSENCEISTHEGROOMINGBEAUTYTHATISFORMEDBYGROOMINGTWO,THEBEAUTYOFTHESOCIALSIGNIFICANCEOFGROOMINGFROMTHEMICROPERSPECTIVE,ISTHEEMBODIMENTOFPERSONALIMAGE,SELFESTEEMISTHEPERFORMANCEFROMAMACROPERSPECTIVEISTHESYMBOLOFTHEIMAGE,REFLECTTHECOMPANYSSERVICELEVELANDMANAGEMENTLEVELOBJECTIVELYREFLECTANEWGENERATIONOFCIVICSPIRITANDSERVICETRAININGEXPRESSIONEXPRESSIONISTHEFACIALEXPRESSIONOFHUMANEMOTIONS,INTHEIMPRESSIONTHATTHEEXPRESSIONISVERYIMPORTANT,INSERVINGTHEGUESTS,WESHOULDPAYATTENTIONTOTHEFOLLOWINGPOINTSA,WITHASMILE,ABENIGNCOUNTENANCE,GIVINGOTHERSAWARMFEELING,CANNOTFACEINDIFFERENCE,EXPRESSIONISINFLEXIBLE,TOGIVEGUESTSAWELCOMEFEELINGB,TOCONCENTRATE,LISTEN,GIVEAPERSONWITHASENSEOFRESPECT,NOTOUTOFSPIRITSORCASUALLY,FORTHEGUESTSTOPAYATTENTIONC,BEHONESTHOSPITALITY,TOGIVEPEOPLEASENSEOFBENEITHERHUMBLENORPUSHY,SINCERE,NOTOBEDIENT,TOGIVEPEOPLEWITHPROFOUNDRESPECTANDHUMILITY,HYPOCRISYD,TOBECALMANDSTABLE,GIVEPEOPLEASENSEOFCALM,DONOTGIVEPEOPLEASENSEOFPANICBLUNDERAGAINSTE,LOOK,RELAXED,CONFIDENT,GIVEAPERSONWITHAFEELINGOFRELIEF,DONTFROWN,GLOOMY,GIVEPEOPLEASENSEOFWEIGHTBEARINGF,NOTWITHASTIFF,TIREDANDANGRYEXPRESSIONSNORDEMURE,GRIMACE,TONGUE,BLINK,GIVEAPERSONWITHNOSENSEOFRESPECTTHREE,DEPORTMENTPOSTUREREFERSTOTHEGESTURESANDMANNERSTHATPEOPLESHOWINTHEIRCOMMUNICATIVEACTIVITIES,INCLUDINGDAILYLIFEANDBEHAVIORINWORK,ANDTHESPECIFICREQUIREMENTSAREASFOLLOWSFIRST,STANDUPSTRAIGHT,CHESTANDABDOMEN,HEADUPEYES,MOUTHCLOSED,WITHASMILEONHERFACE,ARMSDROOPINGNATURALLYORCROSSINFRONTOFTHEBODY,THERIGHTHANDONTHELEFTHAND,INORDERTOMAINTAINTHESERVICEFORTHEGUESTSTOTHESTATE,NOTHANDSAKIMBO,NOTPOCKETS,NOTHERBREASTS,WOMANSTANDING,FEETAREVFONTTHETOESSEPARATEDDEGREEIS4560,DOUBLEKNEEANDHEELTIGHT,MENSTANDWITHYOURFEETSHOULDERWIDTH,THEBODYCANNOTSTANDTIREDFEET,REELRIGHTANDLEFT,CANSTANDBACKAHALFSTEPORMOVEON,BUTTHEUPPERBODYSHOULDREMAINUPRIGHT,NOTYOURFEETFORWARDORBACKWARDSTRETCHEDTOOMUCH,OREVENDIVERGEGREATLY,NOTLEANONTHEWALLSTANDARDSTANCETRAININGMETHOD1,STANDONTHEWALL2,STANDBACK,ANDSTANDATTHETOPOFTHE3ANDTOPBOOKSTHEPARTOFPERSONNELSTANDINGREQUIREMENTSA,THEHOSTESSSTANDSHOULDPAYATTENTIONTO,INADDITIONTOTHEABOVEREQUIREMENTS,ARMSDROOPINGNATURALLY,HEELSTOGETHER,TOESAPARTINCLUDINGLATERAL,RIGHTLEGLENGTHWITHASMILE,IFACCESSTOTHEGUESTS,THEFEETCANBESLIGHTLYRELAXED,WHENTHEGUESTSARRIVESHOULDIMMEDIATELYRESUMENORMALPOSTURE,HANDSONBOTHSIDESOFTHETHIGH,FINGERSSLIGHTLYBENTB,THEUPPERBODYSTRAIGHT,FEETAPARTHEELAPARTLIMIT8CMARMSDROOPINGNATURALLY,MENANDWOMENCANUSETHEBACKHANDREAR,HANDSBEHINDQINGOU,ALSOCANUSEBOTHHANDSONTHEINTERSECTIONOFSMALLABDOMINALABDOMINALTYPEC,THEFRONTDESKSTAFFISSTRAIGHT,FEETAPART,ARMSCANBEPROPERLYHANDLED,BUTCANNOTHOLDARMCANUSEFRONTABDOMINALTYPEFOUR,ROWBEHAVIORWALKINGSHOULDBELIGHTANDSTEADYATTENTION,ABDOMEN,SHOULDERTOGOWITHHEADHIGHANDCHESTOUTFLAT,STRAIGHT,WOMENGOONESTEPWALKALINE,DONOTSTRIDEFEETTOGOWALKINGMANTWOLINES,BUTTHETWOLINEASCLOSEASPOSSIBLE,WALKINGCANBESLIGHTLYLARGER,TRANSVERSEDISTANCE3CMONTHEGROUNDABOUTDOUBLEARMSWINGNATURALLY,THEAMPLITUDEOF3040CM,MENDONOTTWISTWHENWALKING,WOMANDONOTSHAKETHEHIPS,YAOTOUHUANGNAO,WHISTLE,EATSNACKS,DONOTWALKNOTLOOKAROUND,HANDSINPOCKETSORSNAPYOURFINGERS,NOTWITHOTHERS,HOLDHANDS,HUGTHEWAISTTIEBACKS,DONTRUNANDJUMPTHENEEDFORWORKMUSTBEYONDTHEGUESTS,POLITELYAPOLOGIZED,SAYINGSORRY,ATTHESAMETIMEPAYATTENTIONTO1,TRYNOTTOGOINTHEMIDDLEOFTHERIGHTLINE2,ANDSUPERIORS,GUESTSMEET,NODTOSALUTE3,WITHSUPERIORS,GUESTSTOTHEFRONTOFTHEDOOR,SHOULDTAKETHEINITIATIVETOOPENTHEDOOR,SOTHATTHEYCANNOTADVANCETHEIROWNLEAD4GUIDEGUESTSANDSUPERIORSONTHEIRRIGHTSIDEWHILEGUIDINGGUESTS5,UPSTAIRSDOWNSTAIRSINTHEGUESTBEFORETHEGUESTSAFTERTHREEPEERS,THEMIDDLEASAGUESTONTHESIDEWALK,LETTHELADYGOINSIDE,SOTHATTHEYHAVEASENSEOFSECURITYTRAININGMETHODSA,STRAIGHTWALKING,B,TOPBOOKWALKING,C,BACKPACKS,SPECIALITEMSWALKING6,GUESTSCOMINGUPORDOWNTHESTAIRS,WESHOULDTAKETHEINITIATIVETOMAKEWAYFORGUESTSFIVESITTINGPOSTURESITTINGPOSTURETOCORRECT,ESSENTIALSARESEATEDTOGENTLY,UPPERBODYSHOULDBESTRAIGHT,THEBODYCENTEROFGRAVITYVERTICALDOWNWARD,STRAIGHTENTHEWAISTSHOULDERSRELAXFLAT,BODYANDNECK,HIPS,LEGSANDFEET,STRAIGHTAHEAD,HANDSNATURALLYONTHEKNEES,KNEESTOGETHER,EYESSTRAIGHTFORWARD,SMILINGDONTSITCHAIRFULLSERVICEPERSONNELSHOULDTAKETHECHAIROFTHE2/3,BUTCANNOTSITONTHEEDGE,DONOTHAVETOSITTHEFOLLOWINGPOSITION1SITINFRONTOFYOURCHAIR,LEANBACK,SHAKEYOURLEGS,ANDLEANONYOURFEET2CROSSYOURFEETONATABLEORSOFAARMRESTORONATEATABLE3,INFRONTOFTHESUPERIORORGUESTHANDSEMBRACECHEST,CROSSYOURLEGSORHALFASLEEPHALFSITTING4,LYINGONTHEWORKBENCHTRAININGMETHODSUPPERBODYSTRAIGHT,REPEATEDLYSEATED,STANDUP,KNEESCANNOTBESEPARATED,WITHASMALLNOTEBETWEENTHEKNEES,CANNOTFALLSIX,HANDARMISAKINDOF“THEMOSTEXPRESSIVEBODYLANGUAGE“HANDITTOTHECUSTOMERREQUIREMENTSSPECIFICATIONISMODERATE,DIRECTION,TOPUTTHEARMSTRAIGHT,NATURALLYPUTTOGETHERFINGERS,PALMSUP,POINTINGTOTHEELBOWAXIS,ATTHESAMETIME,THEEYESTOLOOKATTHETARGET,TAKINGINTOACCOUNTEACHOTHERTOSEEWHETHERTHETARGET,INTHEINTRODUCTIONORDIRECTION,DONOTUSEAFINGERPOINTINGGESTUREWHENTALKING,NOTTOOMUCH,THEMAGNITUDEISNOTTOOLARGE,OTHERWISETHEREWILLBESUPERFLUOUSFEELING,INGENERAL,PALMSUPGESTUREISOPENMINDEDANDSINCERE,INTHEINTRODUCTION,WAY,DIRECTIONWHENSHOULDTHEPALMSUP,THEUPPERBODYSLIGHTLYFORWARD,TOSHOWRESPECTTOTHEGUEST,INSOMETHING,USEYOURHANDSRESPECTFULLYOFFER,NOTCASUALLYTHROW,ANDTOAVOIDAFINGERORSTYLUSPOINTINGDIRECTLYATATARGETORPEOPLESEVEN,WHENTHEGUESTSCOMETONODANDBOWDOWNBEFORE,SHOULDTAKETHEINITIATIVETOSAYHELLO,ANDNODDED,EYESTOLOOKATTHEGUESTSFACE,WHENTHEGUESTSLEAVE,THEBODYSLIGHTLYFORWARD,HONORIFICGOODBYEEIGHTKNOCKATTHEDOORTHEFINGERSSLIGHTLYCURVED,WITHMIDDLEFINGERJOINTSECONDLIGHTKNOCKTWOTIMES,THREETIMES,ANDEACHCLAIMED“SIR,HELLO,IAMXXX“ATANINTERVALOF2TO3SECONDS,WITHTHEFISTORPALMDOORSHOULDNOT,INORDERTOREFLECTTHECIVILIZEDSERVICE,DONOTKNOCKTOOFAST,SAIDCALLLEFTHANDTRAY,RIGHTHANDDOWNLATERMICROWARPDRIVES,ANDTOWARDSTHEDOOR,EYESSTRAIGHTAHEAD,DONTLOOKDOWNORLOOKAROUNDNINE,ENTERTHEDOOROPENTHELEFTDOOR,USETHELEFTHAND,OPENTHERIGHTDOOR,USETHERIGHTHAND,IFTHELEFTHANDTOOKTHINGS,OPENTHEDOORWITHYOURRIGHTHAND,THEACTIONSHOULDBELIGHT,OPENTHEDOORNOTTOOFAST,THEDOORCANBEOPENEDHALFTEN,SENDDRINKS,TEA,ETCTHELEFTHANDTRAYTOTHEWAISTHIGH,RIGHTHANDTOGOTOTHEGUESTBEHINDBELOWTHELOCATION,UPRIGHT,BUTTHEPACEISNOTTOOFASTORTOOSLOW,TEA,FIRSTOFF,AFTERTHEFIRSTFEMALEMALE,ASTHEGUESTSSITONTHELOCATIONOFTEA,ANDFROMTHERIGHTSIDEOFTHEGUESTONTHEPOSITIONOFTHECUPOFTEAINTHECENTERPOSITIONONTHEMAT,THECUPHANDLESHOULDBEPLACEDONTHEIRRIGHTHANDSIDEELEVEN,TEASTANDARDRIGHTHANDDOAGUESTTEAGESTURE,SAIDSOFTLY“PLEASEDOTEA“PLEASEPOSEWHENTHERIGHTHANDPALMUP,FINGERSCLOSETOGETHERTWELVE,HALFKNEELINGSERVICESTEPTOGUESTSNEXTTO,FROMTHETEATABLEBEFORETWOSTEPS,FEETFORWARD,RIGHTFOOTBENTDOWN,LEFTFOOTBENTINTO90DEGREES,RIGHTKNEEGENTLY,WAISTSTRAIGHT,TRAYTOFLAT,EYESTOFOCUSTHIRTEEN,THESTANDARDOFGETTINGUPGOTUPSLOWLY,NOTTOOFAST,WHENSTANDING,ARMSSHOULDBEBACKSLIGHTLY,WITHASMILE,TAKEASTEPBACK,ANDTHENTURNEDOUT,CANNOTBEIMMEDIATELYTURNEDTOTAKEASTEPBACK,TOTURNAROUND,NOTPOLITE,STEPBACK,SHOULDFIRSTLOOKBACKBEHIND,DONTPEOPLEOROBJECTSSOASTOAVOIDACOLLISIONFOURTEENPALLETTHECATEGORIESANDUSEOFTHETRAY,THETRAYISWOODEN,METALANDBAKELITEPRODUCTS,ACCORDINGTOTHEUSEOFLARGE,ANDTHEMISTRESSSPECIFICATIONSCIRCULARTRAYANDTRAYLOADINGITISBESTTOUSEPADSATTHEENDOFTHEDISKTOPREVENTSLIDINGGENERALLY,THEPALLETISAHEAVYOBJECTANDAHIGHGEARISINTHEMIDDLELIGHTOBJECTSAREINTHEOUTERFILE,ANDTHEITEMSONTHETABLEAREUPANDDOWNTHEITEMSONTHEBACKAREDOWNANDBEHINDFIFTEEN,SUPPORTPOSTURETHETRAY,ACCORDINGTOTHEWEIGHTDIFFERENCE,DIVIDEDINTOLIGHTSUPPORTANDTRUSTALSOCALLEDTHECHESTLIGHTCARECARELEFTARMBENT90DEGREESPALMUPWARD,PALMFINGERSSEPARATEDNATURALLYFORMEDUSHAPED,THEPALMISNOTINCONTACTWITHTHEBOTTOMOFTHEPLATE,PINTOATTHECHESTALSOCALLEDSHOULDERTRUSTHOLDERSRIGHTHANDONTHETRAYTHELEFTHANDSIDE,WITHFULLPALMOUTSTRETCHEDFINGERS,HOLDTHEBOTTOMOFTHEPLATE,THERIGHTHANDWILLASSISTTHETRAYTOTHECHESTTOROTATETHEWRIST,THETRAYONTHESHOULDERESSENTIALSA,LIGHTCAREDONOTSTICKTOTHEBELLY,THEWRISTSHOULDBEFLEXIBLE,NOTSTIFF,WALKINGPACEBRISK,DONTPUTTRUSTLOWSHOULDER,NOTNEARTHEMOUTH,NOTBYTHEHAIR,THERIGHTHANDHOLDINGTHETRAYORNATURALSWINGBEFOREB,THETRAYDOESNOTEXCEEDTHETOPOFTHEGUESTSHEAD,PAYATTENTIONTOTHEQUANTITY,WEIGHT,THECHANGEOFTHECENTEROFGRAVITYATANYTIME,THEFINGERMOVESACCORDINGLYMANNERBEHAVEYOURSELFWELL,THEACTIONSHOULDBECIVILIZED,STAND,STAND,WALK,SITTOCOMPLYWITHTHEREQUIREMENTS,WELCOMINGWHENWALKINGINFRONT,SEEWHENWALKINGIN,THROUGHTOGIVEWAY,PEERSDONOTGRABTHEROAD,NOTINTHEMIDDLEOFTHEGUESTSWALK,DONTRUNSLAPSTICKINTHECOMPANYINFRONTOFTHEGUESTSSHOULDBEBANNEDALLKINDSOFUNCIVILIZEDBEHAVIOR,SUCHASSMOKING,EATINGSNACKS,NOSE,TEETH,DUGEARS,SNEEZINGANDCEFTAZIDIME,YAWNING,STRETCHING,ETCAMANICURE,EVENIFITISIMPOSSIBLETODOSO,EFFORTSSHOULDBEMADETOCOVERUPORAVOID,SPITTINGINPUBLICPLACESANDATORDINARYTIMES,THROWINGPEELS,PAPERSCRAPS,CIGARETTEBUTTSOROTHERSUNDRIESINTHEWORKPLACEWHENTHEWAITERSHOULDKEEPQUIET,NOTNOISY,INFRONTOFTHEGUESTSSLAPSTICK,WHISTLING,RAPPING,WALKINGPACETOLIGHTACTIONTOLIGHTTAKETHINGSTOLIGHTVOICETOLIGHTRESPECTGUESTSFORTHEUSEOFTHEROOM,ENTERTHEROOM,ITISNECESSARYTODEVELOPAGOODHABITOFKNOCKINGATTHEDOORFIRSTSERVINGGUESTSISTHEFIRSTPRIORITYWHENGUESTSCOMETOYOURPOST,WHATEVERYOUAREDOING,YOUSHOULDSTOPFORTHEMOMENTANDGREETTHEGUESTFIRSTTHEGUESTSSHOULDBETREATEDEQUALLY,TWOGUESTSATTHESAMETIMEAVOIDTHEPRESENCEOFAGUESTOFAFFECTIONORLONGTIMETOTALK,ANDCOLDTOANOTHERGUEST,TOCONTACTWITHTHEGUESTSWARMANDGENEROUS,DECENTMANNERS,BUTMAYNOTHAVEAFFECTIONMOVE,NOTEVENDOHARMNATIONALDIGNITYANDPERSONALITYNOJOKES,SLAPSTICKORNICKNAMESDONTAPPROACHTHEAUDIENCEWHILEYOUARETALKING,ANDDONTPEEKINTOTHEGUESTSMOVEMENTSTHEBODYLOOKSSTRANGEORWEARDIFFERENTCLOTHINGGUESTSAVOIDWHISPERINGANDONLOOKERSHEARDNOMOREBACKSEATDRIVER,GUESTSOFTHEDIALECTTHATFUNNY,NOTIMITATERIDICULED,DEFECTIVEORSICKGUESTSTOTHEBODY,SHOULDBECONCERNEDABOUTTHEWARM,THOUGHTFULSERVICE,CANNOTHAVEANYABANDONEDSAID1,THEGUESTSARENOTFAMILIARWITHTHECOMPANYSDIVISION,HISREQUIREMENTSMAYBEREACHINGARESPONSIBILITYDOESNOTBELONGTOYOUWITHINTHESCOPEOFTHESERVICE,MUSTNOTPUTTHEGUESTWHENTHEBALLWASKICKED,SHOULDTAKETHEINITIATIVEFORTHEGUESTCONTACTWITHTHERELEVANTDEPARTMENTS,INORDERTOMEETTHEREQUIREMENTSOFTHEGUESTSCANNOTHASNOTHING,HANGUP“ATTITUDE2,THEGUESTSREQUESTEDTODO,MUSTBEPRACTICALTODO,ANDTHEFINALRESULTSASSOONASPOSSIBLETOINFORMTHEGUESTS3,NOTTOWORKORLIFEINTHE“UNHAPPY“TOTHESERVICE,NOTTOVENTONTHEGUESTSTHEORIGINALTEXTFROMHOTELGROOMINGSTANDARDSREQUIREMENTSHOTELENTERTAINMENTTALENTHOTELRECRUITMENTENTERTAINMENTRECRUITMENT,THEORIGINALWEBSITEHTTP/WWW9DYLCOM/LOOKNEWS/ARTICLE4879HTMLREPRINTTIMEJULY5,2011182510,PLEASERETAINTHISINFORMATION,THANKYOUFORYOURCOOPERATIONTHEOVERALLAPPEARANCEOFTHEHOTELPRACTITIONERSREQUIREMENTS20100529224741|CLASSIFICATIONSERVICEINDUSTRYNEEDS|TAGSNO|FONTINSMALLSUBSCRIPTIONSTANDARDIZATIONANDINSTITUTIONALIZATIONTHISARTICLEISMAINLYAIMEDATTHEHOTELMANAGERS,ALLKINDSOFHOTELSTAFF,ACCORDINGTOTHENATUREOFTHEIRWORK,TODRESS,GROOMINGANDMAKECORRESPONDINGREGULATIONS,FORMATIONRULEFOREVERYONETOOBEYTHESOCALLED“NORULES,NOCHENGFANGYUAN“THEAPPEARANCEOFTHESTAFFREFLECTSTHEMANAGEMENTLEVELANDSERVICELEVELOFAHOTELTOSOMEEXTENTINASSESSINGTHESTARSTANDARDOFTURISTHOTELLETATHOMEANDABROAD,THEREISANAPPRAISALOFTHEAPPEARANCEOFEMPLOYEESENTIRETYTHEAPPEARANCEOFTHEINSTRUMENTMUSTBEINCONFORMITYWITHTHEPRINCIPLEOFINTEGRITY,THATIS,THEAPPEARANCEOFTHEINSTRUMENTSHOULDBERELATEDTOOTHERSPEECH,MANNERSANDCULTURE,ANDBEINTEGRATEDINTOONETHEAPPEARANCEOFTHEUNITEDSTATES,WHICHISCOMPOSEDOFTHECORRECTBODYPOSTURE,CLEAN,ELEGANTAPPEARANCE,NAILSCLEAN,HEALTHYSKIN,HAIR,TEETHANDNAILTRIMMINGANDPRUNING,CLOTHINGMATCHINGANDOTHERFACTORS,DONOTPAYATTENTIONTOTHEOVERALLHARMONYANDUNITY,ITISIMPOSSIBLETOMAKEPEOPLEHAVEAREALBEAUTYFEELBEPRETTYANDINTELLIGENTGROOMINGTOPRODUCETHECHARM,ALSOISTOPAYATTENTIONTOTHEEXTERNALBEAUTYANDINNERBEAUTY,NAMELYUNIFIEDINSTRUMENTANDTHEBEAUTYOFTHESOUL,“PERFECT“,“PRETTYANDINTELLIGENTISTHEMEANING,INCONTRAST,IS“THEGOLDANDJADECROOKED,BUTONECANONLYMAKEPEOPLESICK,“CANNOTPRODUCECHARMANINSTRUMENTSHOULDBEANOUTWARDMANIFESTATIONOFAPERSONSMENTALOUTLOOK,ANDITSOVERALLREQUIREMENTSCANBEBASICALLYSUMMEDUPIN48WORDSLOOKSGOOD,GENEROUSMODESTY,BENEITHERHUMBLENORPUSHYBEKINDANDSINCEREDRESSDIGNIFIED,NEATCRISPDRESSEDINMAKEUPWIPEWELLDISCIPLINEDANDWELLSPOKENDILIGENTINCHECKINGMANYHOTELSHAVESETUPASETOFRULESANDREGULATIONSFORTHEAPPEARANCEOFEMPLOYEES,SOTHEYHAVE“LAWS“THENEXTKEYISTOSTRICTLYENFORCETHESUPERVISIONANDINSPECTION,THEREISNOGOOD,MUSTDO“FOUR,GROOMINGAHAIRSTYLEETIQUETTEPROPERGROOMING,NEATNESSANDCLEANLINESSNOTONLYREFLECTGOODPERSONALAPPEARANCE,BUTALSOSHOWPOLITENESSTOWARDSPEOPLETHESERVICESTAFFSHAIRSTYLEETIQUETTEREQUIREMENTSARE1,CLEANHAIR,NOSMELLALWAYSHAVEAHAIRCUT,SHAMPOOANDCOMBTOKEEPYOURHAIRCLEANANDFREEFROMDANDRUFFHAIRCUTWILLFALLONTHEBODYOFTHEBROKENHAIRCLEAN,ANDUSETHEFRAGRANCEHAIRSPRAYTOKEEPTHEHAIRCLEAN,NOSMELLNOTDISHEVELED,OIL2、HAIRSTYLEGENEROUSANDDECENTTHEHOTELSTAFFMALEHAIRLENGTHSHOULDBEAPPROPRIATE,NOTBEFORETHEEYEBROW,ADJACENTTOCOVERTHEEARS,ASTHECOLLAR,CANNOTHAVELONGHAIR,BIGHAIR,THESHORTESTISNOTZERONOTALLOWEDTOWEARBEARDANDMOUSTACHE,THESEDONOTMEETTHEORIENTALMANSFACEISVERYUGLYFEMALEEMPLOYEESSHOULDNOTGANGHAIR,COMBHAIR,HAIRCANNOTBLOCKCOVEREYES,LEAVINGNOWEIRDBECAUSEOFTOOMUCHEMPHASISONFASHIONABLEHAIRSTYLES,TRENDYANDGROTESQUE,ANDGUESTSHAVEAGAPANDDISTANCE,MOREPEOPLESHUNNEDINADDITION,THEFEMALESTAFFBANGSANDEYEBROWS,HAIROVERTHESHOULDER,ITISBESTTOTIEUP,THEHEADDRESSTODARK,SMALLASGOOD,NOTEXAGGERATION,DAZZLING3,NOHAIRDYEDONOTDYEYOURHAIRINANYCOLOROTHERTHANBLACKTWOFACEPAYATTENTIONTOCLEANLINESSANDPROPERMODIFICATION,INORDERTOMAKETHEIRRADIANT,SHOWINGVIGOR,TOMENWITHBEARDSSHAVED,HAIRSHOULDBECUT,NOBEARDWOMENSHOULDTAKEPROPERMAKEUP,BUTLIGHTMAKEUP,MAKEUPISAPPROPRIATE,NOTMAKEUP,ANDAVOIDTHEUSEOFASTRONGSMELLOFCOSMETICSTHREEFINGERNAILALWAYSTRIMANDBRUSHYOURNAILSDONTKEEPLONGFINGERNAILSTHELENGTHOFNAILSSHOULDNOTEXCEEDTHEFINGERTIPSOFYOURFINGERSKEEPFINGERNAILSCLEANANDLEAVENODIRTINYOURFINGERNAILSALSO,NEVERPAINTCOLOREDNAILPOLISHFOURNOSEANDBODYHAIRNOSEHAIRISNOTTOOLONG,LONGHAIR,VERYUNSIGHTLYITCANBECUTWITHSMALLSCISSORSANDCANNOTBEPULLEDOUTOFHAND,ESPECIALLYINFRONTOFGUESTSPHLEGMANDNASALMUCUSSHOULDBECLEAREDINTIMEWHENCLEANING,PLEASEAVOIDALLEYESINORDERTOKEEPTHENASALPASSAGESCLEAN,DONOTUSEYOURHANDSTOPICKYOURNOSEOFTENDIGNOSTRIL,WILLGETRIDOFNOSE,NASALMUCOSADAMAGE,EVENMAKETHENOSEDEFORMATION,LARGENOSTRILSHAIRMUSTBETRIMMEDARMPITHAIRUNSIGHTLYINVISIONUNSIGHTLYWHITECOLLARMENANDWOMENSHOULDNOTWEAREXPOSEDARMPITHAIRDRESSWOMENWEARINGTHECLOTHINGTOARMPITHAIRINSOCIALACTIVITIES,MUSTFIRSTSHAVEARMPITHAIR,SOASNOTTOCORRUPTTHEIRIMAGEBLACKANDTHICKBODYHAIR,WHILECOVERINGUPINSOCIALANDBUSINESSACTIVITIES,MENARENOTALLOWEDTOWEARSHORTS,NOTROUSERSROLLEDUPTROUSERWOMENWEARDRESSESANDTHINSILKSTOCKINGS,SUCHASLEGSEXPOSED,SHOULDFIRSTBESHAVEDFIVEPERSONALHYGIENEDOFREQUENTLYBATHE,CHANGECLOTHES,SOCKS,RINSEYOURMOUTHFREQUENTLY,KEEPYOURTEETHANDMOUTHCLEAN,ANDLEAVENOPECULIARSMELLONYOURBODYHAVINGBADBREATHISABADTHINGBEFOREWORKCANTDRINK,ONIONS,GARLIC,LEEKS,AVOIDPUNGENTODOROFFOODDAILYMORNING,FASTINGDRINKACUPOFWEAKSALTWATER,USUALLYWITHDILUTESALTMOUTHWASH,CANEFFECTIVELYCONTROLTHEORALODORCHEWINGGUMCANREDUCEODORSIFNECESSARY,BUTCHEWINGGUMINFRONTOFOTHERSISIMPOLITE,ESPECIALLYWHENYOUREATWORKANDYOUSHOULDNTCHEWGUMWHENTALKINGTOPEOPLEINADDITION,TRYTOSMOKELESSANDAVOIDSTRONGTEAIFTHELONGTERMSMOKINGANDDRINKINGTEA,AFTERACONSIDERABLEPERIODOFTIME,THETOOTHSURFACEWILLAPPEARALAYEROF“TEASTAIN“AND“SMOKESTAINS,TEETHBECOMEBLACKANDYELLOWONSOCIALOCCASIONSAFTERMEALSMUSTPICKTHEIRTEETH,BUTNOTWHENTHEFACEOFOTHERSCANPICKTHEIRTEETH,WITHTHEPALMOFYOURHANDORNAPKINTOCOVERTHEMOUTH,ANDTHENINTHETEETHSIXABOUTMAKINGUPTHEPURPOSEOFFACEMAKEUPISTOMAKEPEOPLESFACELOOKNEW,ANDAPPROPRIATEMAKEUPISALSOAKINDOFCOURTEOUSRESPECTFORGUESTS1,SERVICEPERSONNELFACEMAKEUPGENERALPRINCIPLESERVICEPERSONNELESPECIALLYFEMALEEMPLOYEESINGENERALSHOULDBETHEAPPROPRIATEMAKEUP,THEBASICREQUIREMENTSARESUMMARIZEDAS“MAKEUPMAKEUPPOSTS,POSTS“THESOCALLEDMAKEUPJOB,THATREQUIRESSERVICEPERSONNELINFRONTOFPOSTS,SHOULDBEINACCORDANCEWITHTHEREQUIREMENTSOFPOSTSANDRECEPTIONMAKEUPTHESOCALLED“DANZHUANGPOSTS“,ITISTHEREQUIREMENTO