BEC劍橋初級-1.doc

BEC劍橋初級-1LISTENING Approximately 40 minutes (including 10 minutes transfer time)PART ONEQuestions 1-8 For questions 1-8, you will hear eight short recordings. For each question, mark one letter (A, B or C) for the correct answer.Example: Who is Emily going to write to? Athe staff B. the supplier C. the clientsThe answer is A. After you have listened once, replay each recording.1. What is the mans title? A. Personnel Manager B. Director C. General Manager2. Which graph is correct?3. Which is the flight to Hong Kong? A. LH4521 B. LH4152 C. LH41254 Which department has a vacancy at the moment? A Personnel B Sales C Production5. When does the plane take off? A. 4:25 B. 4:35 C. 4:456. What does the woman want? A. an account B. money C. check7. Which machine are the people talking about? A. A fax machine B. A printer C. A photocopier8. Where does Hugh work? A. Japan B. Korea C. EnglandPART TWOQuestions 9-15 Look at the notes below. Some information is missing. You will hear a woman ordering some electrical equipment. For each question (9-15), fill in the missing information in the numbered space using a word, numbers or letters. After you have listened once, replay the recording. BRIDGE ELECTRICAL Telephone orderItem: (9) Belmont _.Customer: (10) Ann _Model number:. (11) _Delivery address: (12) 22 _ (13) on the _.Delivery day: (14) _Today: (15) send a _PART THREEQuestions 16-22 Look at the notes about the qualities of great managers. Some information is missing. You will hear part of a presentation by a professor of management. For each question (16-22), fill in the missing information in the numbered space using one or two words. After you have listened once, replay the recording. Qualities of Great Managersaccept (16) _.know how to give (17) _ properlycriticize (18) poor _find out (19) customers_.see (20) _learn (21) _look out for (22) higher-level_PART FOURQuestions 23-30 You will hear a conversation between a head of department and an employee. For each question (23-30), mark one letter (A, B or C) for the correct answer. After you have listened once, replay the recording.23. The biggest problem with the computer, is that A. it is difficult for her to know the program well . B. it regularly stops working. C. the monitor is too small.24. Sharon would like the company to buy _. A. new software. B. new computers. C. new machines.25. When dealing with complaints, she would like to _. A. take more responsibility. B. pass the customer on to her boss. C. didnt care for.26. Sharons boss thinks that some customers _. A. often receive faulty orders. B. are often honest. C. are not always honest.27. Sharons main aim for next year is to _. A. raise the sales of the company. B. make fewer mistakes. C. learn more about the products28. Sharon started working for the company _. A. next year. B. one year ago. C. over a year ago.29. Sharon found out about the vacancy from _. A. his colleague. B. a newspaper. C. an internal memo.30. Sharon does not enjoy _. A. attending meetings. B. typing invoices. C. preparing price lists.You now have 10 minutes to transfer your answers to your Answer Sheet.Tape scripts: TapescriptListening Test 1This is the Business English Certificate Preliminary, Listening Test 1.Part One. Questions 1 to 8.For questions 1-8, you will hear eight short recordings. For each question, mark one letter (A, B or C) for the correct answer. After you have listened once, replay each recording.pauseOne: What is the mans title?pause M: OK. Lets look at the new organization of the company. Can everybody see that?W: Yes.M: At the top here we have the General Manager and he has six people who report to him. Theres the Director responsible for strategic coordination. Then theres me. Im responsible for development and marketing. Then theres the Production Director, the Financial Director, the Personnel Manager and the Pharmaceutical制藥學的 Director. Any questions?W: No, thank you.pause Two: Which graph is correct?pause W: Now, look at it in detail. In the first six months, the sales volume of K71 reached to 170 million dollars and K73 rose to 150 million dollars, which are not easy considering they had dropped below 1 million at the end of last year, but our new product K75 did not sell well as predicted, only 100 million.pauseThree: Which is the flight to Hong Kong?pauseW: Would all passengers for flight LH 4521 to Brisbane please go to gate number 40. Flight LH 4152 to Hong Kong is now also boarding at gate number 42.pauseFour: Which department has a vacancy at the moment ?pause M: Good morning. Simens.W: Oh, hello. I saw in the paper last week that youve got a vacancy for a secretary in your production department.M: Well, actually that vacancy was in the personnel department but the positions filled now. We are looking for a secretary in the sales department, though.W: Thanks, but Im sorry, Im not interested in this position.pauseFive: When does the plane take off?pauseM: Do you know when the plane take off?W: It has been arranged to take off at four fifteen but its delayed thirty minutes.pauseSix: What does the woman want?pauseW: Id like to cash this check.M: You can do that only if you have an account with us. Do you have one?pauseSeven: Which machine are the people talking about?pauseM: Karen, Could you help me for a moment?W: Sure. Whats the problem?M: Im not sure how to use this machine.W: Its very simple. Just insert the paper, key in the number and press the send button.pauseEight: Where does Hugh work?pauseM: And hows the weather in London?W: Mmm, yeah, fine.M: Look, Im afraid I must cut it short. Theres another call waiting for me to answer.W: Okay, Hugh, Im coming out to South Korea next week, so Ill stop over in Tokyo and we can talk. Cheers then; bye now.M: Bye. Looking forward to seeing you again. pause That is the end of Part One. pause Part Two. Questions 9 to 15. Look at the notes below. Some information is missing. You will hear a woman ordering some electrical equipment. For each question 9-15, fill in the missing information in the numbered space using a word, numbers or letters. After you have listened once, replay the recording. You have ten seconds to read through the notes. pause Now listen, and fill in the missing information.W1: Hello. Bridge Electrical.W2: Hello. Im from the Golden Restaurant. Id like to place an order for a Belmont freezer. I saw one in the showroom this morning.W1: Oh, right. Have you got the model number?W2 : Yes. 2436.W1: Thanks. Can I take your name, please?W2: Yes, Ann Thurrock. T-H-U-R-R-O-C-K.W1: And the address for delivery, please.W2: Yes. Its Museum Street No. 9.2. Its on the corner.W1: Thank you. I will check when we can deliver. Yes. How about Wednesday in the morningW2: Yes. Thats fine.W1: OK, Well do that. Do you have any account with us?W2: No. Ill send you a check today.W1: Fine. Thats all arranged then.W2: Thank you for your order.W1: Thank you.pauseNow listen to the recording again.pauseThat is the end of Part Two. You now have ten seconds to check your answers.pausePart Three. Questions 16 to 22.Look at the notes about the qualities of a great manager.Some information is missing. You will hear part of a presentation by a professor of management.For each question 16-22, fill in the missing information in the numbered space using one or two words. After you have listened once, replay the recording. You have ten seconds to read through the notes.pauseNow listen, and fill in the missing information.pauseM: Many people today ask how they can become a great manager. My lecture today will discuss some essential qualities of a great and effective manager. Generally, a good and effective manager should be very good at the following essential tasks. First, great managers accept blame. When someone from head office visits and expresses displeasure, the great manager immediately accepts full responsibility. In everyday working life, the best managers are constantly aware that they selected their people and should have developed them. Errors made by team members are in very real sense their responsibility. Second, great managers give praise. Praise is probably the most under-used management tool. Great managers are forever trying to catch their people doing something right and congratulating them on it. And when praise comes from outside, they are swift not merely to make the fact known, but to make clear who has earned it. Managers who regularly give praise are in a much stronger position to criticize or reprimand訓斥, 斥責 poor performance. Moreover, great managers put themselves about.(put about: give other people information or news) Most managers now accept the need to find out not merely what their team thinks, but what the rest of the world, including their customers need. So MBWA, i.e. management by walking about, is an excellent thing. Another important point is that great managers exploit strengths, not weaknesses in themselves and in their people. They see strengths in themselves as well as in other people, as things to be built on, and weaknesses as something to be accommodated,調(diào)節(jié), 使適應 and if possible, eliminated. The last but not the least, great managers make themselves redundant.多余的 What great managers do is to learn new skills and acquire useful information from the outside world, and then immediately pass them on, to ensure that if they were to be run down by a bus, the team would still have the benefit of the new information. So great managers are always on the lookout for higher-level activities to occupy their time, while constantly passing on tasks that they have already mastered.pauseNow listen to the recording again.pauseThat is the end of Part Three. You now have twenty seconds to check your answers.pausePart Four. Questions 23 to 30.You will hear a conversation between a head of department and an employee. For each question 23-30, mark one letter (A, B or C) for the correct answer. After you have listened once, replay the recording. You now have forty-five seconds to read through the questions. pause Now listen, and mark A, B, or C.M: Come in, Sharon and take a seat.W: Thanks.M: So, where do we start? Should we begin with a look at last year and then go on from there?W: Fine.M: So, how do you feel youve done in your first full year with the company?W: Overall, I think Ive done quite well. I feel quite confident now about what I do.M: And are you happy with your duties?W: Well, the job is exactly as it was advertised in the paper, so there have been no surprises. I like dealing with customers and I dont mind answering the phone and preparing invoices.發(fā)票 Sometimes its a bit boring typing long price lists, but then everyone has to do it.M: Thats true. Does anything make your job difficult?W: The computer. To begin with, I was slow because I didnt know the program, but now I get annoyed when the computer just stops working for no reason. I often sit looking at the monitor for minutes, not sure whether it is still working or not. I think the network is too old for our software and we need some new machines.M: But apart from the computer, is there anything else you would like to change?W: Er, let me see. Id like the authority to issue credit notes 貸項清單; 賒欠清單without having t