《商務(wù)英語(yǔ)函電》課件-Module 4 訂單

BusinessCorrespondences外貿(mào)英語(yǔ)函電Module4Order訂單ContentPlacing&ConfirminganOrderDeclininganOrderOrder,AcceptancesandRejections訂單、接受和回絕Part1Placing&ConfirminganOrder1.PlacinganorderDefinitionofanorder：

Anorderisarequestforthesupplyofaspecificquantityofgoods.Itmayresultfromthebuyers’acceptanceorconfirmationofafirmoffermadebythesellersOR

resultfrom

thesellers’acceptanceorconfirmationofacounter-offermadebythebuyers.Remark:Thebuyersplaceanorderaftertheystudiedthecatalogues,pricelist,samplesfromthesuppliers.

Ifallthetermsaresatisfiedwithbuyersandsellers,buyerswillplaceanorder.Usually,everyfirmhastheirownOrderSheet(OrderForm).Providedthefirmdoesn’tuseanorderform,aletterisneededfortheorder(OrderLetter).Youmustwriteyourorderclearandeasytounderstand.Anordershouldatleastcontainthefollowingpoints:descriptionofthegoods,suchasspecification,size,quantity,qualityandarticlenumber(ifany);Prices(unitpricesaswellastotalprices);termsofpayment;modeofpacking;timeoftransportation,portofdestinationandtimeofshipmentetc.Writingskillsofplacinganorderletter：1.Beginning:Indicatethatyouarepleasedtoplaceanorder.2.Thedetailsofyourorder:DescriptionQuantityPrice(unitprice,amount,total….)PackingDateandwayofshipmentPaymenttermsandotherterms3.Ending:Askfortheconfirmationofyourorderfromtheseller.Withthehopesoftheirattention.Specimenletter1----AnalysisBeginningofanorderletter:Furthertoyourrecentdiscussionsthroughfaxandemail,wewouldliketoconfirmdetailsoforderingtheabovementionedgoods:

基于我們最近傳真和郵件的溝通，現(xiàn)確定訂購(gòu)以上提及的商品.ThedetailsoftheorderQuantityDescriptionUnitpriceAmountPacking:Eachpieceispackedinapolybagtheninacarton.Payment:Byirrevocabledocumentaryletterofcreditopenedwith

BankofChinaanddrawnatsight.付款方式：由中國(guó)銀行開(kāi)具的不可撤銷、見(jiàn)票即付（即期）信用證。Delivery:Asweneedthegoodsurgently,pleasedeliverwithin40daysafterreceiptoftheorder.EndingofanorderletterWewouldlikeyoutosendusyouracknowledgementofthisorderatyourearliestconvenience.盼貴司盡早認(rèn)收該訂單，并回傳給我方。Yourearlyattentiontothisorderwillbehighlyappreciated.如貴方能早日關(guān)注該訂單，將不勝感激。Specimenletter2----AnalysisOrderofVales（OrderForm）Whoistheseller?Whoisthebuyer?Whatisthetermsofpayent?WhoissuetheL/C?WhoisthebeneficiaryoftheL/C?Whatisthetermsofshipment?Whatisthevalidityoftheorder?Whatisthetermsofprice?Whatisthedeliverytime?2.AcknowledgmentofOrderWhenthebuyerplacesanorder,theseller:

acknowledgestheorder(acceptstheorder)

rejectstheorder

offerssubstituteWhenthesellerreceivedanorderfromthebuyer,hemaywriteaconfirmationlettertoacknowledgeoftheorder,orsendasalesnotestoconfirmtheorder.Writingskillsofacknowledginganorder1)Expressyourthanksfortheorder.2)Stateyouracceptanceorrejectionfortheorder.3)Anassuranceofpromptandcarefulattention.Alwaysusingprintedroutineacknowledgements.Specimenletter3RichGardenShoeCo.,Ltd.120ZhongshanRoad,GuangzhouTelaxhankyouforyourorderNo.___2015102_____________.Weacceptyourorderfor______________

__andwillarrangeshipmentaccordingly.Ourletterofacceptancewillreachyouinafewdays.感謝貴司2015102號(hào)訂單。我們接受你方2萬(wàn)雙靴子訂單并將立即安排生產(chǎn)出貨。我方確認(rèn)訂單將很快回傳給貴司。3.AcceptanceofOrderWhenthebuyerplacesanorder,theseller:

acknowledgestheorder(acceptstheorder)

rejectstheorder

offerssubstituteWritingskillsofacceptinganorderletterExpressappreciationfortheorderreceived.Assurethebuyersthatthegoodstheyhaveorderedwillbedeliveredincompliancewiththeirrequest.Itisalsoadvisableforthesellerstotaketheopportunitytoreselltheirproductsortointroducetheirotherproductstothebuyers.Closetheletterbyexpressingwillingnesstocooperateorsuggestingfuturebusinessdealings.Specimenletter4----AnalysisDearSirs,WewereverypleasedtoreceiveyourOrderNo.678forportableTVSets.Weaccordinglyaccepttheorderandshallarrangedeliveryassoonaspossible.Wehaveconfidencethatyouwillbecompletelysatisfiedwithourgoodswhenyoureceivedthem.Asyoumaynotbeawareofthewiderangeofgoodswedealinweareenclosingacopyofourcatalogueandhopethatourhandlingofyourfirstorderwithuswillleadtofurtherbusinessbetweenusandmarkthebeginningofahappyworkingrelationships.Yoursfaithfully,Part2DecliningWHY?thegoodsrequiredarenotavailable;pricesandspecificationshavebeenchanged;thebuyersandthesellerscannotagreeonsometermsofthebusiness;thebuyer’screditisnotingoodstanding;themanufacturersimplydoesnotproducethegoodsordered,etc..WritingskillsofdeclininganorderletterAPositiveOpening—Itissensibletoopentheletterinapositivewayinordertoplacethemessageinitscorrectcommunicationcontext.Forexample,appreciationorpleasureinreceivingtheordercanbestatedatthebeginningoftheletter.Detailedexplanations—Whendeclininganorder,detailedandsensiblereasonsshouldbeprovidedinordertoretainthereader’sinterestinthewriter’sproductsorservices.Inaddition,inordertoconcludeadeal,thewriterusuallymakescounter-offersORofferssuitablesubstitutessoastopersuadesthebuyerstoacceptablethem.Specimenletter5DearSirs,WehavereceivedyourorderNo.1160for100setsofcolorTVandthankyouverymuch.Toourregret,thesizeofyourorderisfarbelowourrequiredminimumof200sets.Asyoualreadymentionedinyourlastletter,ourproductsareofsuperiorquality.Wehaveconfidencethatyouwillfindareadymarketforthem.Therefore,ifyouwillincreaseyourorderto200sets,wecanensureanearlyshipment.Wewishtoreceiveyourfavorablereply.

Yoursfaithfully,對(duì)最低起訂量的還盤(pán)Specimenletter6DearSirs,WeareappreciativeofyourorderforModelXPwashingmachinesreceivedonAugust6.

Unfortunately,owingtoshortageofskilledlabor,ouroutputcapacitywasreducedby30%.WearenotinapositiontopromiseshipmentearlierthanNovember.Butyoucanpostponethedeliveryuntilalatertime,wecanconsideracceptingyourorder.

Wearelookingforwardtohearingfromyousoon.

Yoursfaithfully,對(duì)交貨時(shí)間的還盤(pán)Specimenletter7(P.103)----AnalysisOfferingRayoninplaceofWateredSilkExercise:Translatethefollowing

1)Furthertoourrecentdiscussionsthroughfaxande-mail,weshouldliketoconfirmdetailsoforderingtheabovementionedgoods:繼我們最近通過(guò)傳真和電郵的磋商，我方確認(rèn)訂購(gòu)以上商品。詳細(xì)條件如下:2)WewereverypleasedtoreceiveyourOrderNo.123forRomanPillowSets.Weaccordinglyaccepttheorderandshallarrangedeliveryassoonaspossible.非常高興地收到貴方第123號(hào)羅馬枕頭系列訂單。我方接受該單并將盡早安排裝運(yùn)。3)WeareverypleasedtoreceiveyourorderNo.RG0812forChristmasstocks.WeaccepttheorderandareenclosingyouourSalesConfirmationNo.156induplicateofwhichpleasecountersignandreturnonecopytousforourfile.我方非常高興地獲悉貴方第RG0812號(hào)訂購(gòu)圣誕襪訂單。我方接受訂單并隨函附寄我方第156號(hào)銷售確認(rèn)書(shū)一式兩份，請(qǐng)會(huì)簽后寄回一份，供我方存檔。4）Wearesorrywecannolongersupplythistoy.Initsplacewecanofferyouournew“BOA”brandoftoy.Thisisanewproductandenjoygoodmarkets.Thelargenumberofrepeatordersweregularlyreceivedfromdressmanufacturersofferanevidenceofthepopularityofthisbrand.非常抱歉，這種玩具我方現(xiàn)無(wú)貨可供。我方可向貴司提供“BOA”牌玩具。這是新產(chǎn)品，市場(chǎng)銷售良好。我方經(jīng)常收到服裝廠的大量重復(fù)訂單就是例證。5）ThankyouforyourOrderNo.120for10000setsof“Lenovo”computers.However,sinceyoumakedeliverybeforeChristmasafirmcondition,wedeeplyregretthatwecannotsupplyyouatpresent.感謝貴司第120號(hào)1萬(wàn)臺(tái)聯(lián)想電腦訂單。但是由于貴司堅(jiān)持要在圣誕節(jié)前出貨，所以我方目前無(wú)法供貨，對(duì)此深表歉意。Module4Orders訂貨訂貨信的常用句式：1.We’dliketoorderyourproducts.We’llsendourofficialordertoday.

我們想訂你們的貨，今天會(huì)寄上正式的訂單。2.Didyougetourorderforyourtelephones?

你是否收到了我們訂電話機(jī)的訂單。3.Whatwecanorderfromyourightnowarecottongoods.

現(xiàn)在我們能向你訂購(gòu)的只有棉織品。4.UnlessyouorderinMarch,wewon’tbeabletodeliverinJune.

除非你方三月訂貨，否則我們無(wú)法6月送貨。5.Wefindbothqualityandpricesof…satisfactoryandencloseourtrialorderforpromptsupply.

我們對(duì)…的價(jià)格和質(zhì)量都很滿意，隨信附寄我們的試訂貨，請(qǐng)即期交貨。6.Weshallbegladifyouwillsendusthefollowinggoodsassoonaspossible.

如果你們能盡快給我們寄下列商品，我們將不勝感激。訂貨信的常用句式7.WethankyouforyourquotationofFebruary20andencloseherewithourOrderNo.456forthecaptionedgoods.

感謝你方2月20日的報(bào)價(jià)，隨函附上關(guān)于標(biāo)題項(xiàng)下貨物的456號(hào)訂單8.Asthegoodsurgentlyrequiredbyourcustomers,wehopeyouwilldeliverthempromptly.

因?yàn)槲曳娇蛻艏毙璐素洠Ｍ鼙M快裝運(yùn)。9.Asthegoodsarebadlyneeded,wefinditnecessarytostresstheimportanceofmakingpunctualshipment;anydelayinshipmentwouldresultinourwithdrawalofthisorder.

由于貨物緊俏，我們有必要強(qiáng)調(diào)準(zhǔn)時(shí)發(fā)貨的重要性，任何裝運(yùn)方面的延誤將導(dǎo)致我們撤銷訂貨。10.Thankyouforyourletterandthesamplesenclosed.Wefindbothpricesandqualitysatisfactoryandaregladtoreturnyouthecompletedorderformforthefollowing.

感謝來(lái)函和所附的樣品，對(duì)你們的商品價(jià)格和質(zhì)量均感滿意。現(xiàn)高興地寄回已填好的以下貨物訂單，列商品。訂貨信的常用句式：11.ThebuyersusuallysendthePurchaseConfirmationorPurchaseContracttothesellersimmediatelyafteradealisconcluded.

交易一達(dá)成，通常就由買(mǎi)方把訂購(gòu)確認(rèn)書(shū)或訂購(gòu)合同寄給賣方12.WearearrangingfortheestablishmentoftherelativeL/CwiththebankofChina，Shanghai.

我正安排通過(guò)中國(guó)銀行上海分行開(kāi)立相關(guān)的信用證。13.Throughyourfullcooperation,weareabletoplaceourtrialorderatyourrevisedprice.

通過(guò)你方全力合作，我方能夠以你最新價(jià)格試訂一批貨。14.Weconfirmourpurchaseofthefollowinggoods.

我方確認(rèn)購(gòu)買(mǎi)下列商品。Module4Orders訂貨Introduction

訂貨信是商業(yè)交往中最常用的一種方式，通常可以寫(xiě)給廠商、批發(fā)商、或零售商。根據(jù)訂貨數(shù)量的大小，公司通常用印好的訂單訂貨，而不是寫(xiě)信。印好的表格比信更有效，花費(fèi)也少。訂貨的人要注意訂單要包括盡可能詳細(xì)的信息。

訂貨可以以信函的格式，也可以通過(guò)寄訂單表的方式。寫(xiě)信時(shí)盡可能簡(jiǎn)潔、全面、具體地說(shuō)明信息。首先應(yīng)該讓讀者了解你是在訂貨而不是在詢價(jià)。例如，如果你訂貨數(shù)量多時(shí)，用列表列出來(lái)。應(yīng)該盡可能具體地寫(xiě)出訂貨信的內(nèi)容，比如數(shù)量，價(jià)格，訂單號(hào)，以及總金額，等等。還應(yīng)該解釋清楚你想以什么方式付款。提供的信息越全面，越不容易出錯(cuò)。

如果你寄的是訂貨表，要簡(jiǎn)潔說(shuō)明附寄了訂貨表，并寫(xiě)明你的要求，如請(qǐng)盡早發(fā)貨等即可，詳細(xì)信息可以不寫(xiě)。Introduction

訂單一般包括如下內(nèi)容：

●產(chǎn)品目錄號(hào)●數(shù)量

●商品性質(zhì)（型號(hào)、號(hào)碼、顏色）●單價(jià)、全價(jià)

●買(mǎi)方身份●發(fā)貨地址●運(yùn)輸方式●付款方式

●交貨日期●其它信息：訂單號(hào)、訂貨日期、推銷員名等告知對(duì)方已定貨；●Wearegladto…（很高興……）●Wearepleasedto…（很高興……）2．具體確認(rèn)（如品名、條款等）；●Weconfirm…（我方確認(rèn)……●Weshouldliketoconfirmthat…（我們很高興確認(rèn)……）●Weareverymuchpleasedtoconfirm…（我方很高興確認(rèn)…）3．告知對(duì)方具體訂貨安排；●Wewilldoourbestto…（我方會(huì)盡力……）●WehaveopenedanL/C…（我方已開(kāi)立信用證……）●Wearearrangingfor…（我們正安排……）4．敦促對(duì)方盡快發(fā)貨。●Welookforwardto…（盼……）●Sinceourcustomersareinurgentneedofthegoods,wewillappreciate…（由于客戶急需貨物,我方將不勝感激……）訂貨信的寫(xiě)作步驟：1、感謝對(duì)方的報(bào)盤(pán)或樣品或商品目錄等，表示愿意定購(gòu)，如：WethankyouforyourquotationofOctober15withpatterns.Wefindbothqualityandpricessatisfactoryandarepleasedtogiveyouanorderforthefollowingitems:你公司十月十五日的報(bào)價(jià)單以及款式均收悉。謝謝。我公司對(duì)質(zhì)量和價(jià)格均感滿意，并愿訂購(gòu)下列貨物：Yoursamplesofstockingreceivedfavorablereactionfromourcustomers,andwearepleasedtoencloseourorderfor2000dozenpairs.我客戶對(duì)你方長(zhǎng)統(tǒng)襪樣品反映良好，現(xiàn)欣為隨附兩千打雙訂單。2、買(mǎi)方對(duì)質(zhì)量、款式、代用品等的要求：Thequalityoftheordermustbethesameasthatofoursample.所訂貨物質(zhì)量須與我方樣品相同。Allparticularsofdesigns,colorsandsizesaregivenontheenclosedorderform.有關(guān)圖案、顏色和尺寸等細(xì)節(jié)見(jiàn)所附訂單。IfpatternNo.64Aisnotavailable,pleasesend65,66or67Ainstead.

如款式號(hào)64A無(wú)貨，請(qǐng)以65，66或67A代替。賣方接到買(mǎi)方的訂單后應(yīng)該認(rèn)收（Acknowledgingtheorder）:

hankyouforyourorderofApril4for100setsofdish-washers.非常感謝你方4月4號(hào)訂單，定購(gòu)100臺(tái)洗碟機(jī)。ThegoodswillbereadyforshipmentbeforetheendofJune.Wewillletyouknowtheexactdateofshipmentandthenameofthesteamerassoonaspossible.此貨將于6月底備妥，屆時(shí)將盡快通知你方確切裝期和船名。

Module4Orders訂貨---AcceptanOrder接受訂單Introduction

收到訂單對(duì)出口商來(lái)說(shuō)是一件好事。但是回信時(shí)必須表現(xiàn)出對(duì)進(jìn)口商的關(guān)心。在回信中首先要表示感謝，然后對(duì)對(duì)方鎖定的產(chǎn)品進(jìn)行肯定的評(píng)價(jià)，承諾會(huì)對(duì)此訂單盡快并認(rèn)真履行。最后表明自己希望對(duì)方下更多的訂單或推薦其他進(jìn)口商可能感興趣的產(chǎn)品?；貜?fù)訂貨信的結(jié)構(gòu)：1．表示感謝對(duì)方訂貨；（Expresspleasureatreceivingtheorder；）●Thankyouforyourorderfor…（感謝你們對(duì)……的訂貨。）

●Wearegladtoreceiveyourorderof…（很高興收到你們……的訂單。）

●Yourorderoftodayhasbeenreceivedwiththanks.（感謝收到你方今天的訂單。）2．對(duì)所定的貨物進(jìn)行好的評(píng)價(jià)；（Addafavorablecommentonthegoodsordered；）

●Ourgoodsareofthebestquality…（我們的貨物質(zhì)量?jī)?yōu)良……）

●Weappreciateyourinterestinourproductswhichareofgoodqualityandbestprice.（感謝你們對(duì)我方貨物的興趣，貨物品質(zhì)優(yōu)良、價(jià)格合理。）

●Youwillbehappyyouboughtourgoods.（你買(mǎi)我方產(chǎn)品會(huì)感到物有所值。）回復(fù)訂貨信的結(jié)構(gòu)：

3．表示要迅速認(rèn)真執(zhí)行訂貨；（Includeanassuranceofpromptandcarefulattention；）

●Wearenowarrangingshipmentofyourgoods…（我方正安排裝運(yùn)你方所訂貨物……）

●Yourorderhasbeengivenourcarefulattention.（你方訂貨引起我方高度重視。）

●Wewillshipyourorderedgoodsassoonaspossible.（我們會(huì)盡快裝運(yùn)你方貨物。）4．對(duì)讀者可能感興趣的其它產(chǎn)品進(jìn)行宣傳/推銷；（Drawattentiontootherproductslikelytobeofinterest；）

●Foryourinformation,wehaveproducedseveralnewproducts.（茲告知，我方又生產(chǎn)了一些新產(chǎn)品。）

●Weencloseourlatestcatalog．Ifyouareinterestedinsomeotheritems,pleasetellus.（附寄上我方最新的產(chǎn)品目錄，如果對(duì)上邊的產(chǎn)品感興趣，請(qǐng)告知我方。）回復(fù)訂貨信的結(jié)構(gòu)：

希望對(duì)方再次訂貨。（Hopeforfurtherorders.）

●Hopethisinitialorderwillleadtomanyothers.（希望第一訂貨會(huì)給我們帶來(lái)更多的合作。）●Wehopetocooperatewithyouagaininthefuture.（希望以后繼續(xù)合作。）

●Wearesurethisisjustabeginningofourbusiness.（我們相信這只是我們間生意的開(kāi)始。）Module4Orders訂貨---CancelanOrder取消訂單Introduction

從法律上來(lái)說(shuō)，當(dāng)進(jìn)口商接受發(fā)盤(pán)后就不能取消訂單了，但是在實(shí)際業(yè)務(wù)中，當(dāng)進(jìn)口商遇到特殊情況，他可以與出口商通過(guò)協(xié)商取消訂單。取消訂單的常用句式：Weregretthatwehavetocancelourorderbecauseoftheinferiorqualityofyourproducts.Weaskyoutocoveranylosswhichmightbecausedasaresultofthecancellationoftheorder.很抱歉，由于貴方產(chǎn)品質(zhì)量低劣，我方不得不取消訂單,并要求貴方賠償由于取消訂單可能帶來(lái)的損失。Somethingunexpectedhascompelledustoaskyoutocancelpartofourorderandtodeliveronly1,000casesblackteainsteadof2,000cases.意外的事件迫使我方要求貴方取消部分訂單，改發(fā)1000箱紅茶，而不是2000箱.Sampleletter樣信：DearSirs,

Referringtotheabovementionedorder,wearesorrytoinformthatourclientMr.Joneshasbeenarrestedbytheauthoritiesduetosomeincident.Wehavenoideawhenhewillbereleased.Weare,therefore,compelledtoaskyoutoconsidertheindentascancelled.Wesincerelyregrettheinconveniencethatthiscancellationhascausedyou,buthopeyouwillunderstandthatthisisamattercompletelybeyondourcontrol.

Yourssincerely,樣信譯文：敬啟者：

關(guān)于上述訂單，我們非常抱歉地通知你方，由于某些事件，我方客戶瓊斯先生已經(jīng)被當(dāng)局逮捕，不知何時(shí)能獲釋。

因此我們只能請(qǐng)求你們?nèi)∠鲜鲇唵巍?/p>

訂單的撤銷將給你方帶來(lái)不便，對(duì)此我方深表歉意，但望你方能理解，此事遠(yuǎn)非我們所能控制。誠(chéng)摯的問(wèn)候Module4Orders訂貨---DeclineanOrder謝絕訂單Introduction

盡管出口商很想點(diǎn)得到訂單，可是由于各種原因，比如價(jià)格的波動(dòng)、生產(chǎn)任務(wù)過(guò)重、國(guó)家政策的調(diào)整等，有時(shí)候不等不拒絕訂單。當(dāng)拒絕訂單時(shí)，出口商必須及時(shí)回復(fù)，而且措辭要非常注意，以免影響將來(lái)的生意。信函的末尾可以建議或者勸說(shuō)進(jìn)口商訂購(gòu)其他產(chǎn)品。謝絕訂貨信的結(jié)構(gòu)：

1．首先表示感謝對(duì)方訂貨；（Thankingthereaderfororderingyourgoods）●Thankyouforyourorder…（感謝你方……訂貨）●Weacknowledgereceiptofourorder…（感謝收到訂貨……）●Wehavereceivedthegoodsshippedex…（我方已經(jīng)收到由……運(yùn)來(lái)的貨物）2．說(shuō)明謝絕訂貨的原因；（Explainingforhavingtodecline）●Owingto…wecannotacceptneworders.（由于……我方不能接受新訂單●Muchtoourregret,wecannotatpresententertain…owingtoheavycommitments.（很遺憾,由于大量訂貨,我方目前不能接受……）●Weregrettosaywehavetodecline…（很遺憾不得不拒絕……）3．提供其他類似產(chǎn)品供選擇；（Offeringalternatives）

●Weareenclosingalistforyourperusal.（附寄上目錄供你選擇）

●Ifyouneedothertypes,weshallbepleasedtoserveyou.（如需要其他類型,我方將很高興為你提供）

●Werecommendyouanewmodel…（我方給你推薦一個(gè)新型號(hào)）4．表示希望與對(duì)方做生意。（Expressingyourdesiretodobusinesswiththem）

●Assoonasweareinapositionto…wewillcontactyou.（一旦我方可以……我將與你聯(lián)系……）

●However,wewishtodobusinesswithyouinthefuture.（但是我方還希望將來(lái)與你方做生意）Sampleletter樣信：DearMr.Sun,

WethankyouforyourOrderNo.115receivedthismorningfortheabovegoods,butregretthatowingtoshortage

ofstocks

,weareunabletoacceptthesame

,nor

canourmanufacturersundertake

toentertainyourorderforfuturedeliveryonaccountoftheuncertainty

ofrawmaterials.（感謝對(duì)方訂貨，但表示遺憾不能接受定貨并解釋原因）

Wewill,however,revertto

thismatterandcontactyoubycable,once

thesupplyposition

improves.（表示以后形勢(shì)好轉(zhuǎn)還希望和對(duì)方做生意）

Meanwhile,pleasefeelfreeto

sendyourspecificenquiries

foranyothermetalsheets

andyoucanrelyonourbestattentionatalltimes.（表示會(huì)及時(shí)處理對(duì)方的訂貨以建立良好意愿）

Yourssincerely,

樣信譯文：孫先生，

今晨收到你方對(duì)以上貨物的第115號(hào)訂單，非常感謝。但是很遺憾由于庫(kù)存短缺，我們不能接受定貨，而且由于原料的不確定我們廠商也不能滿足你方更多訂貨。

但是，一旦供應(yīng)狀況改善，我們會(huì)重新考慮此事并電告你方。

同時(shí)，務(wù)請(qǐng)寄給我方你們對(duì)任何其他金屬板的具體詢盤(pán)，我們總會(huì)認(rèn)真辦理。

謹(jǐn)上，Module4Orders訂貨---RepeatedOrders續(xù)訂信Introduction

如果客戶對(duì)訂貨滿意，會(huì)繼續(xù)重復(fù)訂貨。因?yàn)楸舜碎g都有所了解，因此在寫(xiě)信時(shí)可以更簡(jiǎn)潔，只說(shuō)明按照上次訂貨的某某條款就可以了。續(xù)訂單的寫(xiě)作步驟：

1．對(duì)對(duì)方上一次訂貨表示滿意；（Showingyoursatisfactionforthegoodsshippedtoyoubythereader）●Wehavereceived…（我方收到……）●ThegoodsexS.S.XXhavebeen…（某輪運(yùn)來(lái)的貨物已經(jīng)……）●Thankyouforthegoodssent…（感謝……運(yùn)來(lái)的貨物）●Wearegladtoinformyouthatwefindthegoodsquitesatisfactory.（很高興告知你方我方對(duì)貨物滿意）2．寫(xiě)明按上述條款再訂若干該類產(chǎn)品；（Statingrepeatorderfortheproductsontheabovetermsandconditions）●Wewishtoplaceanorderfor…（我方希望訂……）●Weshallbepleasedifyoucansend…（如你方能運(yùn)……我方將不勝感●Weareverygladtoplacearepeatorderfor…ofthesame…（我方很高興以同樣的……續(xù)訂購(gòu)……）Sampleletter樣信：

DearSirs，ContractNo.7895TianjiaoBrandWomen’sBlousesWehavereceivedthecaptionedshipmentexs.s.“EastWind”andareverypleasedtoinformyouthatwefindthegoodsquitesatisfactory.Aswebelievewecanselladditionalquantitiesinthismarket,wewishtoplacewithyouarepeatorderfor1,000doz.Ofthesamestyleandsizes.Ifpossible,pleasearrangeearlyshipmentofthisrepeatorder,aswearebadlyinneedofthegoods.Incasethesaidgoodsarenotavailablefromstock,weshallbeverygratefultoyou,ifyouwilladviseusastothespecificationsofthosewhichcanbeshippedfromstock,statingfullparticulars.Yourstruly,樣信譯文：敬啟者：事由：“7895號(hào)合同天驕牌女士罩衫”

我方已收到由“東風(fēng)”輪運(yùn)來(lái)的標(biāo)題貨物，對(duì)該貨物頗為滿意。深信我方能在本地市場(chǎng)銷售更多的數(shù)量，故希望向你方續(xù)訂同樣式樣的尺碼的罩衫1,000打。因我方急需此貨物，如可能，請(qǐng)盡早安排裝運(yùn)（這批續(xù)訂貨物）。

如上述貨物現(xiàn)無(wú)存貨，請(qǐng)告知可立刻裝運(yùn)的庫(kù)存現(xiàn)貨的規(guī)格等細(xì)節(jié)為荷。誠(chéng)摯問(wèn)候Module4Orders訂貨---ConclusionofBusiness達(dá)成交易達(dá)成交易的寫(xiě)作要點(diǎn)：Opening

:a、confirmationofthebusiness;Body:

b、sendingofthesalescontractc、themainclausesofthecontract,reflectingdutiesandobligationsofbothparties(commodity,quality,specifications,quantity,pricepacking,shipmentandpayment,etc.)Closing:

d、expectationofthecounter-signature.達(dá)成交易的常用表達(dá)：1.Wearegladtohaveconcludedthistransactionwithyoubysending...很高興與你方達(dá)成交易,寄去……2.Althoughyourpriceisbelowourlevel，weacceptyourorderinviewofourinitialbusiness.雖然你方價(jià)格比我們的低,但考慮到這是我們之間第一筆交易,就接受你方訂貨了?3.Weagreetoconcludethebusinessattheprice...我們同意按……價(jià)格成交?寄送合同的常用表達(dá)：Wearepleasedtoencloseourcontract...很高興隨函附上……合同?WeareenclosingourS/CNo.12induplicate.隨函附上12號(hào)合同一式兩份?YouwillreceiveourS/Candpleasecountersignandreturnonecopytousforfile.你們將收到我方合同,請(qǐng)會(huì)簽并退回一份供我方存檔?OurS/CNo.12intwooriginalswasairmailedtoyou.航空郵寄給你方12號(hào)合同,一式兩份?Sampleletter樣信1–確認(rèn)訂單