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運營管理理論與實踐(全英文)北京第二外國語學(xué)院智慧樹知到答案2024年第一章測試
Productivityisexpressedas:().
A:outputplusinput
B:outputdividedbyinput
C:outputtimesinput
D:inputdividedbyoutput
E:outputminusinput
答案:BWhichofthefollowingisnotafactorthataffectsproductivity?().
A:standardizingprocesses
B:computerviruses
C:useoftheInternet
D:wirelesscellularphones
E:designoftheworkspace
答案:DForanorganizationtogrowitsmarketshare,itmust:().
A:lowerprices
B:advertiseusingmultimedia
C:exceedminimumstandardsofacceptabilityforitsproductsorservices
D:broadenitsmissionstatement
E:establishaninternetwebsite
答案:CWhichofthefollowingactivitiesisnotadirectresponsibilityofoperationsmanagement?().
A:Determiningtheexactmixofproductsandservicesthatcustomerswillwant
B:Planning&controllingtheoperations
C:Developinganoperationsstrategyfortheoperation
D:Designingtheoperationsproducts,services&process
答案:AThehierarchyandsequenceofplanninganddecision-makingis:mission,organizationalstrategy,tactics,andoperationaldecisions.()
A:錯B:對
答案:B
第二章測試
"Qualityisdefinedbythecustomer"is______().
A:Amanufacturing-baseddefinitionofquality
B:Aproduct-baseddefinitionofquality
C:Auser-baseddefinitionofquality
D:Anunrealisticdefinitionofquality
答案:C______________isaboutsupplyingcustomerswithwhattheywantwhentheywantit.()
A:JAT
B:JIT
C:JUT
D:HET
答案:BTheaimofSixSigmainitiativeisto______().
A:noneoftheabove
B:improvequality
C:reducecost
D:both[A]and[B]
答案:DSixSigmastrategiesseektoimprovethequalityoftheoutputofaprocessby().
A:minimizingvariabilityinmanufacturing
B:alloftheabove
C:identifyingthecausesofdefects
D:removingthecausesofdefects
答案:BWhichkindofdefectcanbecalledasminordefect?().
A:Noneoftheabove
B:both[A]and[B]
C:Thecostofrepairingthedefectisless
D:Whichdoesnotreducetheusabilityoftheproductforitsintendeduse
答案:D
第三章測試
Productivityisdefinedastheratioofinputtooutput.()
A:對B:錯
答案:BCompetitivenessrelatestotheprofitabilityofanorganizationinthemarketplace.()
A:錯B:對
答案:AIfpeoplewouldonlyworkharder,productivitywouldincrease.()
A:錯B:對
答案:ATrackingproductivitymeasuresovertimeenablesmanagerstojudgeorganizationalperformanceanddecidewhereimprovementsareneeded.()
A:錯B:對
答案:AProductivityisdirectlyrelatedtotheabilityofanorganizationtocompete.()
A:錯B:對
答案:B
第四章測試
Operationscanbeclassifiedaccordingtotheirvolumeandvarietyofproductionaswellasthedegreeofvariation&visibility.Whichofthefollowingoperationswouldbeclassifiedashighvolume,lowvariety?().
A:Afamilydoctor
B:Afastfoodrestaurant
C:Afrontofficebank
D:Acarpenter
答案:BOnepremiseofsupplychainmanagementis().
A:long-termrelationshipswithfewersuppliers.
B:allarepremisesofsupplychainmanagement.
C:encouragingmoresupplierstoprovideleverageduringnegotiations.
D:focusingnegotiationsoninitialpriceofpurchasedproducts.
E:limitinginformationsharingtoprotecttradesecrets.
答案:AWhichofthefollowingstatementsregardingapullsystemistrue?().
A:Manufacturingcycletimeisincreased
B:Workispulledtothedownstreamworkstationsbeforeitisactuallyneeded
C:Problemsbecomemoreobvious
D:Largelotsarepulledfromupstreamstations
答案:CWhichoneofthefollowingisaconcernexpressedbysuppliers?().
A:Eliminationofinplantinventory
B:Productionwithzerodefects
C:Deliverytothepointofuse
D:Largelotsizes
答案:BWhichoneofthefollowingisnotconcernexpressedbysuppliers?().
A:Proximity
B:Smalllotsizes
C:Desirefordiversification
D:Poorcustomerscheduling
E:Customersinfrequentengineeringchanges
答案:E
第五章測試
Whocreated“scientificmanagement?”().
A:HenryFord
B:JamesWatt
C:FrederickW.Taylor
D:EliWhitney
E:AdamSmith
答案:CAkeyfeatureofscientificmanagementisthatworkersaremotivatedonlyby_____().
A:Money
B:challengingwork
C:Love
D:Power
E:fame
答案:AToday’soperationsmanagementischaracterizedby:().
A:itsincreaseduseofcross-functionaldecisionmaking.
B:itsuseofcross-functionaljobsharing.
C:itsrelianceontheintranet.
D:itsuseoftheinternet.
E:itsuseofinterchangeableparts.
答案:EWhichofthefollowingwouldnotbeconsideredacorecompetencythatacompanymighthave?().
A:qualitycontroltechniques
B:aninefficientdistributionsystem
C:useofinformationtechnology
D:ahighlytrainedworkfo
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