跨文化交際Unit5NonverbalCommunication市公開課一等獎省賽課微課金獎課

Unit5NonverbalCommunicationThereislanguageinhereyes,hercheeks,herlips.----Shakespeare1/39We’regoingto…Realizetheimportanceofnonverbalcommunication;Illustratethedifferentmeaningsofgesturesindifferentcultures;Discusstimelanguage,spacelanguageandparalanguage.

2/39Discussions1.Whatpeoplesaywiththeirbodylanguagesisapowerfulformofcommunication.2.Whatisacceptableinoneculturemaybecompletelyunacceptableinanother.3.Somenonverbalcommunicationsareambiguouseveninthesameculture.3/394/39BillistheManagingDirectorofanAmericancompanyinChina.Recently,WangGang,oneoftheChinesemanagersmadeamistakeatworkthatcausedsomefinancialloss.…Enteringtheoffice,hesmiledbeforespeaking.“…”hesaid,wearingthesmileallthetime.Billdidn’taccepttheapologyandsaidangrily,“Youdon’tlooksorryatall.Ifyou’rereallysorry,howcouldyoustillsmile?”5/396/39王萬鵬因向國安球迷豎中指難逃重罰7/39TrueorFalseVerballanguagecouldalwaysbeexpressiveenoughtorevealwhatonethinks.Nonverballanguageonlyincludeone’sfacialexpressions,andotherbodymovements.Nonverbalcommunicationismoreaccurate,honestthanverbalcommunication.8/39Howimportantisit?Inhumanintercoursethetragedybeginsnotwhenthereismisunderstandingaboutwords,butwhensilenceisnotunderstood.(HenryDavidThoreau)Donotthemostmovingmomentsofourlivesfindusallwithoutwords?(MarcelMarceau,theFrenchartistofdumbshow)

9/39What’swrongwiththisposter?ItwasthisposterthatmadethefilmbannedinThailand.Why?10/39ImportanceofNonverbalCommunication1988年在洛杉磯，一個來自泰國演員殺害了一名29歲老撾人，被判犯有二級謀殺罪。那位演員在一家深夜營業(yè)泰國卡巴萊演唱，這時一位老撾人，把腳擱在一把椅子上，鞋底對著這位演員。當初是卡巴萊打烊時候，那位演員跟蹤了那個老撾人并把他殺了。為何？東南亞人認為，給他人看鞋底或把鞋底對著他人是對該人表示極大欺侮。([美]羅杰·E．阿克斯特爾：《身勢語》，上海譯文出版社，1998。)11/39CzarNicholasIIwascrownedin1896.LiHongzhang,theGovernor-GeneralofZhili,wasinvitedtoattendtheceremonyastherepresentativeoftheQinggovernment.Atthereceptionaftertheceremony,theCzarinastretchedoutherhandtowardLitobekissedaccordingtothecurrentEuropeancustom.

12/39ThinkingthattheCzarinawasdemandingapresent,hehurriedlytookofffromhisownfingerthediamondringandrespectfullyplaceditintheCzarina’shand.AsshedidnotthinkitfittoaskLiforanexplanation,shecouldonlyputtheringonherownfingerandstretchedoutherhadagain.AtthisLibegantocurseunderhisbreath.

13/39Whyisnonverbalcommunicationimportant?14/39DefinitionofNVCNVCisaprocessinwhichcommunicatorsusethe

naturalfeaturesoftheirbodiestodeliverinformationandexpressspecificmeaningtotheothercommunicator.Nonverbalcommunicationisthecommunicationwithoutwords.15/39DefinitionofNVCNarrowlyspeaking,nonverbalcommunicationreferstointentionaluseofnonspokensymboltocommunicateaspecificmessage.（利用非言語符號傳達特定信息交際行為。）Broadlyspeaking,thetermcanbedefinedtorefertoelementsofthe

environmentthatcommunicatebyvirtueofpeople'suseofthem.（人們交際時利用環(huán)境原因。）

16/39DressLanguage17/39金日成曾經(jīng)說過，“褲子是男人穿”。所以在朝鮮，不論春夏秋冬，朝鮮婦女都會響應領袖號召，果斷只穿裙子，不穿褲子。年，朝鮮勞動黨機關報《勞動新聞》在題為《穿著應方便且好看》報道中，提議女性們穿“端正褲子”，并一條一條列舉了“能夠穿褲子”和“不該穿褲子”。朝鮮女性俗稱男人為“褲子”。（天涯小區(qū)，-10）18/39Seatinglanguage19/39StudyAreas

TimelanguageSpacelanguageBodylanguageParalanguage20/39StudyAreasTimeLanguageSpaceLanguageBodyLanguageParalanguageTimeorientationTimesystemBodydistanceBodytouchFacialexpressions;eyebehaviorGesture;posture;stanceAppearancevolumespeedpausesilence21/39PunctualityInsomeculturesit’sassumedthatabusy,importantpersonshouldcomelate.IsitsoinChina?Howisyourunderstandingof“不見不散”?22/39TimeOrientationsBettystayedwithoneofherrelativesfortwoweekendsbutdidn’tenjoyherself.Shefoundithardtospendhertimetherebecausesheneverknewwhatwasexpected.Shewasnotsurewhethershecouldstayinbedlatebecausesheneverknewwhatwasplannedforthenextday.23/39TimeOrientationsWhatdoyouthinkofcarefulplanningforbusinessconferences,personalinterviews,andgroupmeetings?What’syouropinionofsomecultures’seeminglackofplanning?Whatdoyouusuallyplancarefullyinadvance?24/39MonochronicandPolychronicClassificationsDoonethingatatimeDomanythingsatonceConcentrateonthejobAreeasilydistractedTaketimecommitmentsseriouslyConsidercommitmentsanobjectiveAdheretoplansChangeplansoftenFollowrulesofprivacyMoreconcernedwithpeople25/39SpaceandDistanceQiuhadlivedintheU.S.for10yearsbeforeshecamebacktoworkinChina.Oneday,shewaswaitinginaqueuetowithdrawmoneyfromanATM.Sheconsciouslykeptacertaindistancebetweenherandthemanbeforeher.However,theoldmanstandingbehindherconsistentlyaskedhertomoveforwardanddidn’tliketohavemuchspaceleftbetweenanytwocustomerswaitingtouseATM.26/39SpaceandDistanceQuestions:WhydoyouthinktheChineseareaccustomedtobeingclosetoeachotherwhenqueuing?Whatdoyouthinkof“personalspace”?Doesitvaryfromculturetoculture?Ifso,how?

27/39SpaceandDistanceArethefollowingcasestrueinChina?Introvertsmaintainslightlygreaterdistancesthanextroverts.Pairsofwomenstandclosertotalkthandopairsofmen.Whenstudentssitinrows,thoseinthecenterhavemoretosaythanthoseattheside.Whentwopeopleexpecttocompete,theywillsitoppositeoneanother.

28/39SpaceLanguageBodydistanceInterpersonalrelationshippersonalityCulturalstyles29/39PersonalBubble30/39Gesture31/39FacialExpressions32/39Surprise???33/39Laugh…“OneisthedifferentmeaningsoflaughterinChinaandAmerica.WhenanAmericanisparkinghisbicycle,forexample,andthebicycleaccidentallyfallsover,hefeelsembarrassedathisawkwardness,andisquiteangeredandhumiliatedwhenChineseonlookerslaugh.”34/39EyeContact“Yourlipstellmeno,no,butthere’syes,yesinyoureyes.”Question:Whatdoesitmeanifthereisnoeyecontactindifferentcultures?35/39今年大選期間，一張副總統(tǒng)拜登與奧巴馬擁抱照片令奧巴馬競選顧問著實捏了一把汗。因為在這場競選集會上，拜登竟然戴了一副墨鏡！不光是總統(tǒng)候選人，美國其它政治家也會盡可能防止在公眾場所戴墨鏡。大選教授帕克·蓋克說，“假如政治家用墨鏡遮住自己眼睛，民眾對其信任感就會下降?！保P凰網(wǎng)-11-2）36/39SmellAmedicaldoctorfromSaudiArabiawasco