國開電大2023年春季期末考試《商務交際英語2》試題(試卷代號2140)

國家開放大學2023年春季學期開放專科期末考試第第頁國家開放大學2023年春季學期期末統(tǒng)一考試商務交際英語(2)試題注意事項一、將你的學號、姓名及分校(工作站)名稱填寫在答題紙的規(guī)定欄內?？荚嚱Y束后,把試卷和答題紙放在桌上。試卷和答題紙均不得帶出考場。監(jiān)考人收完考卷和答題紙后才可離開考場。二、仔細讀懂題目的說明,并按題目要求答題。答案一定要寫在答題紙的指定位置上,寫在試卷上的答案無效。三、用藍、黑圓珠筆或鋼筆答題,使用鉛筆答題無效。I.MULTIPLECHOICE.(10小題,每小題2分,共20分)Choosetheletterindicatingthebestchoicetocompleteeachsentenceoranswereachquestion:1.Organizationcbartsareusedto__"A.illustratetrendsBshowrelationshipsC.indicateproportions2.Whichofthefollowingisrequiredinallgraphicaids?A.Atitleandagraphic.B.Atitleandasourceline.c.Auniquenunberforreferencingpurposes.3.lnplanningamanual，whichofthefollowingisthemostimportanttoconsider?A.Yourownexperiencewiththetopicofthemanual.B.Whatyouwouldliketoteachthereaders.c.whattheintendedreadersneedtoknow.4.Whatisespeciallyimportantwhentalkingonthetelephone?A.Speakingclearly.B.Avoidingdistractions.C.Speakingmoreloudlythanusual.5.Whenaverbalmessageandanonverbalmessagedisagreewitheachother，mostofthetimewe_____A.believetheverbalmessageB.believethenonverbalmessageC.believebothofthetwokindsoflanguages6.A(n)_____isalistofunfamiliartermsandabbreviations.A.glossaryB.InstructionC.manual7.Whenwelistentolearn，weshoulduse_____A.casuallisteningB.activelisteningC.passivelistening8.Apatientatadentist'sofficeisa_____A.doctorB.SecretaryC.custorner9.Intheopeningparagraphofaletterofapplication，_____A.explainthatyouhavearesumeattachedB.indicatethatyouareapplyingforaparticularjobC.explainanygapsinyouremploymenthistory1o.Sendingafollow-upletterafteraninterviewshows_____youknowyouareaseriouscontenderforthepositionyouremernberwhatyousaidduringtheinterviewyouareinterestedinthejobandwanttoknowthedecision.TRUE/FALSE.(10小題,每小題2分,共20分)WriteaTifthestatementistrue.WriteanFifthestatementisfalse.Yourjudgmentshouldbebasedonyourunderstandingofthecoursebook._______11.Amapisanexampleofavisualaid._______12.Manualscanbewrittenforpeopleatanylevelofexperience._______13.Whentakingnotes，weneedtorecordeverythingwecan._______14.Inapersuasivemessage，youshouldstartbystatingyourobjective._______15.E-commerceisthebuyingandsellingofgoodsandservicesontheInternet._______.16.Acomputerthathostswebsitesiscalledawebserver._______17.Faceyourvisualaidswhenyouusethemduringyourpresentation._______18.Beinginformedofthereasonforadelaymayhelpcustomerswaitmorepatiently._______19.Donotleaveaninterviewwithoutaskingaboutsalaryandbenefits._______20.Aresumeisasummaryofanapplicantsqualificationsforemployment..READINGCOMPREHENSION.(10小題,每小題2分,共20分)Readthefollowingtwopassagesandanswerthequestions.PassageOne:Electronicbankinghasradicallychangedthewaycustomerscandobanking.Beforee-banking，ifyouwantedtocheckanaccountbalance，youphysicallyhadtogotothebankbranch.Nowtherearemanybankingmethodsavailable.ATMshavebecomeveryuseful,becausetheyallowyoutocheckbalances，makedeposit，withdrawfundsandtransfermoney.Telephonebankingenablesyoutoconductelectronicfundstransfer，checkbalancesandpaybills.Mobilebankingfunctionsnearlythesameastelephonebanking，exceptthatinformationiscarriedbyShortMessageService.Onlinebankingontheotherhandprovidesyouwithmanymoreservices.Theyincludechangingaccountdetailslikeaddress，andpassword，arrangingbillpayments，viewingtransactionsandtransferringmoneybetweenaccounts.Itisimportanttoprotectyourpersonalinformationwhenbankingonline.Youshouldclearyourcookiesaftereachbankingsession，andmakesurethatyourpasswordislongenoughtopreventitfrombeingeasilyhacked.21.Peopleusedtochecktheiraccountbalanceat/by_______·A.ATMsBbanksc.onlinebanking22.Whichseemstohavemostfunctions?A.ATM.BonlinebankingC.telephonebanking.23.WhichofthefollowingisNOTtrueinthepassage?A.YoucantakeoutmoneyatATMs.B.E-bankingisveryconvenientandtime-saving.C.Onlinebankingpasswordshouldbeasshortaspossible.24.Itisimportanttoprotectyour._______whenbankingonline.A.passwordB.AddressC.account25.Thepassageismainlyabout_______A.howtobesafeinonlinebankingBhowtochangeacustomer'spersonalinformationinabankC.whattypesthee-bankingincludesandthebasicfunctionforeachtypePassageTwo:Thesmartjob-seekerneedstoridherselfofseveralstandardmythsaboutinterviewing.Whatfollowsisalistofsomeoftheseuntruthsandsomesuggestionstohelpyoudoyourbestatajobinterview.Myth1:Theaimofinterviewingistoobtainajoboffer.Onlyhalftrue.Therealaimofaninterviewistoobtainthejobyouwant.Thatoftenmeansrejectingjoboffersyoudon'twant!So，beforeyoudoback-flipsforanemployerbesureyouwantthejob.Myth2:Alwayspleasetheinterviewer.Nottrue.Trytopleaseyourself.Givinganswersthatyouthinkwillsuitapotentialemployerandpracticingapolicyofappeasement(討好)arecertaintogetyounowhere.Aneffectiveinterview(whereyouareofferedthejobornot)islikeanexcitingencounterinconversationwithyourseatmateonanairplane.Myth3:Neverinterrupttheinterviewer.Anexcitingconversationalwaysmakesusfeelfree--freetointerrupt，todisagree，toagreeenthusiastically.So，wheninterviewing，trytobeyourself.Employerswilleitherlikeordislikeyou，butatleastyou'llhavemadeanimpression.Leavinganemployerindifferentistheworstimpressionyoucanmake.Andthewaytomakeaneffectiveimpressionistofeelfreetobeyourself!26.By“myth”theauthormeans_______A.anoldtraditionalstoryorlegendB.somethingthatisunknownC.somethingfalse，butmostpeoplebelievetobetrue27.Accordingtothepassage，ifyouarelookingforajob，youraimintheinterviewis_______A.toobtainthejobofferedbytheemployerB.toobtainajobyouwantc.tolettheemployerunderstandyou28.Therightattitudeforyouisto_______A.pleasethepotentialemployerB.avoiddisagreementwiththeinterviewerC.talktoyourinterviewerinawarrmandfriendlyway29.Wheninterviewing，_______A.trytobeyourselfBleaveanemployerindifferentC.don'tinterrupttheinterviewer30.Thebesttitleforthispassagewouldbe._______A.Theaimofjob-seekingB.MythsaboutinterviewingC.HowtoobtainajobT.TRANSLATION.(5小題,每小題4分,共20分)TranslatethefollowingsentencesintoChinese:31.Instructionstellreadershowtodosomething.32.Jobsarealsosonetimesobtainedthroughinternships.33.Don’'tguesswhengivingcustomersinformation.34.Makesurethecustomerunderstandswhatyousay.35.Memorizinganentirespeechisnotrecommended.v.WRITING.(1小題,共20分)36.YouareBob,workingatSunshineCarWash.Yourshopisabouttomovetoanewsite.Inordertokeepitsregularcustomers，theshopwillofferafreecar-washserviceforthefirstthreedaysafterthemove.Writeane-mailtoyourcustomers(atleast50words):(1)totellthemwhenandwhereyouaremoving;(2)toinformthemofyouroffer;(3)toinvitethentocome.

國家開放大學2023年春季學期期末統(tǒng)一考試商務交際英語(2）試題答案及評分標準(供參考)l.MULTIPLECHOICE.(10小題,每小題2分,共20分)Choosetheletterindicatingthebestchoicetocompleteeachsentenceoranswereachquestion;．TRUE/FALSE.(10小題,每小題2分,共20分)WriteaTinthespaceprovidedifthestatementistrue.WriteanFinthespaceifthestatementisfalse.．READINGCOMPREHENSION.(10小題,每小題2分,共20分)Readthefollowingtwopassagesandanswertheq