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文檔簡介
OnlineshoppingSimon1/262024/4/131、Whatisonlineshopping?2、Whydopeoplebeginonlineshopping?3、WhatdopeoplebuythemostontheInternet????2/262024/4/13ContentsIntroductionShoppingcataloguesHistoryPaymenthowtobuyproductsonline?advantage&disadvantageEightTipsforonlineshoppingTop10onlineshopsallaroundtheworld3/26Onlineshoppingistheprocesswherebyconsumersdirectlybuygoodsorservicesfromasellerinreal-time,withoutanintermediaryservice,overtheInternet.Itisaformofelectroniccommerce.Anonlineshop,eshop,e-store,internetshop,webshop,webstore,onlinestore,orvirtualstoreevokesthephysicalanalogyofbuyingproductsorservicesatabricks-and-mortar
retailerorinashoppingmall.
Introduction
4/26YoucanbuyallthingsonInternet5/262024/4/136/262024/4/137/262024/4/138/26In1990TimBerners-LeecreatedthefirstWorldWideWebserverandbrowser.Itopenedforcommercialusein1991.In1994otheradvancestookplace,suchasonlinebankingandtheopeningofanonlinepizzashopbyPizzaHut.Duringthatsameyear,NetscapeintroducedSSLencryptionofdatatransferredonline,whichhasbecomeessentialforsecureonlineshopping.Alsoin1994theGermancompanyIntershopintroduceditsfirstonlineshoppingsystem.In1995Amazonlauncheditsonlineshoppingsite,andin1996eBayappeared.
History
9/26
Onlineshopperscommonlyusecreditcardtomakepayments,howeversomesystemsenableuserstocreateaccountsandpaybyalternativemeans,suchas:Billingtomobilephonesand
landlines(通訊伎倆)Cashondelivery
(貨到付現(xiàn))Check(支票)Debitcard(借記卡)Directdebit(直接借記扣款)Electronicmoney(電子貨幣
)Giftcards(禮品卡)Postalmoneyorder)(郵政匯票)Wiretransfer(電匯)Payment10/262024/4/131,youshouldopenanaccountintheE-bank-----application;signingthecontract;takingyourqualificationeffect;applyingaU-Shield2,gotoawebsitetoregisteranaccount.3,loginthewebsite,searchyourfavoritegoodsonline.4,select“paybye-bank”whenaskingthepaymentterm.5,waitforthesellertodispatchhisgoods.6,verifythegoodssentfromsellerafteryoureceivethem.7,afterthedealismade,yougiveanevaluationratetotheseller.How?11/262024/4/13AdvantagesDisadvantages12/26Advantages13/26ConvenienceOnlinestoresareusuallyavailable24hoursaday,andmanyconsumershaveInternetaccessbothatworkandathome.Otherestablishmentssuchasinternetcafesandschoolsprovideaccessaswell.Avisittoaconventionalretailstorerequirestravelandmusttakeplaceduringbusinesshours.Advantages
part1
14/26InformationandreviewsOnlinestoresmustdescribeproductsforsalewithtext,photos,andmultimediafiles,whereasinaphysicalretailstore,theactualproductandthemanufacturer'spackagingwillbeavailablefordirectinspection.Advantages
part215/26PriceandselectionOneadvantageofshoppingonlineisbeingabletoquicklyseekoutdealsforitemsorserviceswithmanydifferentvendors(thoughsomelocalsearchenginesdoexisttohelpconsumerslocateproductsforsaleinnearbystores).Searchengines,onlinepricecomparisonservicesanddiscoveryshoppingenginescanbeusedtolookupsellersofaparticularproductorservice.Advantages
part316/26Disadvantages17/26FraudandsecurityconcernsGiventhelackofabilitytoinspectmerchandisebeforepurchase,consumersareathigherriskoffraudonthepartofthemerchantthaninaphysicalstore.Merchantsalsoriskfraudulentpurchasesusingstolencreditcardsorfraudulentrepudiationoftheonlinepurchase.Withawarehouseinsteadofaretailstorefront,merchantsfacelessriskfromphysicaltheft.Disadvantages
part1
18/26LackoffullcostdisclosureThelackoffulldisclosurewithregardstothetotalcostofpurchaseisoneoftheconcernsofonlineshopping.Whileitmaybeeasytocomparethebasepriceofanitemonline,itmaynotbeeasytoseethetotalcostupfrontasadditionalfeessuchasshippingareoftennotbevisibleuntilthefinalstepinthecheckoutprocess.Disadvantages
part219/26PrivacyPrivacyofpersonalinformationisasignificantissueforsomeconsumers.Differentlegaljurisdictionshavedifferentlawsconcerningconsumerprivacy,anddifferentlevelsofenforcement.Manyconsumerswishtoavoidspamandtelemarketingwhichcouldresultfromsupplyingcontactinformationtoanonlinemerchant.Disadvantages
part320/262024/4/13Eighttipsforsafeonlineshopping1.Shopwithacreditcard,notadebitcard.2.Keeptrackofyourreceipts.3.ShopFromaSecurePC4.LookfortheSSLsign/padlockinthebrowser'saddressbar.5.Avoidbargain-basementshoppingonline.6,ShopSmart,andOnlyatSi
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