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涉外秘書英語聽說unit1youaree教材教學(xué)課件CATALOGUE目錄聽說技能介紹教材內(nèi)容概覽ListeningtrainingstrategiesImprovingoralexpressionskillsSimulationofpracticalscenariosforforeignsecretariesAfterclassreviewandself-assessment01聽說技能介紹涉外秘書需要準(zhǔn)確理解外籍上司或客戶的指令、需求和任務(wù)。理解指令和任務(wù)獲取關(guān)鍵信息判斷言外之意在涉外交流中,秘書需要從對話中快速獲取關(guān)鍵信息,如會議時間、地點、參與人員等。理解對話中的言外之意,如語氣、語調(diào)、語速等,有助于秘書更好地把握溝通氛圍和意圖。030201聽力理解重要性涉外秘書需要能夠準(zhǔn)確、流暢地用英語口語傳達信息,如安排日程、預(yù)訂機票等。準(zhǔn)確傳達信息在涉外場合,秘書需要運用得體的語言和禮儀與外籍人士進行交流,展現(xiàn)專業(yè)素養(yǎng)和公司形象。禮貌得體交流遇到突發(fā)情況時,涉外秘書需要迅速反應(yīng),用英語口語進行溝通和協(xié)調(diào)。應(yīng)對突發(fā)情況口語表達能力需求涉外秘書英語聽說課程注重實用性,旨在提高學(xué)生在實際工作中的英語聽說能力。實用性強課程內(nèi)容涉及涉外秘書工作的各個方面,如商務(wù)接待、會議安排、文件處理等,具有很強的專業(yè)性。專業(yè)性強課程注重培養(yǎng)學(xué)生的跨文化交際能力,使學(xué)生能夠適應(yīng)不同文化背景下的溝通需求??缥幕浑H能力涉外秘書英語聽說特點提高聽力水平01通過大量聽力練習(xí),提高學(xué)生的英語聽力水平,增強理解能力和反應(yīng)速度。增強口語表達02通過口語練習(xí)和角色扮演等活動,提高學(xué)生的英語口語表達能力,培養(yǎng)自信心和流暢度。掌握實用技能03通過學(xué)習(xí)涉外秘書英語聽說課程,使學(xué)生掌握實用的涉外交流技能,為未來的職業(yè)發(fā)展打下堅實基礎(chǔ)。同時,要求學(xué)生能夠在實際工作中靈活運用所學(xué)知識,提高工作效率和質(zhì)量。學(xué)習(xí)目標(biāo)與要求02教材內(nèi)容概覽ABCDUnit1YouAreEMainContentGreetingandintroducingBasicgreetingsandintroductionsinEnglish,includingcommonphrasesandetiquette.TakingmessagesTechniquesfortakingaccurateandcompletemessages,includingnote-takingskills.SchedulingappointmentsHowtomake,confirm,andcancelappointmentsinaprofessionalsetting.DealingwithproblemsStrategiesforhandlingcommonproblemsandissuesthatmayariseintheworkplace.Hello,Goodmorning/afternoon/evening,Nicetomeetyou,etc.GreetingwordsIntroducingphrasesSchedulingvocabularyMessage-takingtermsLetmeintroducemyself,I'myournewsecretary,Thisismycolleague,etc.Appointment,meeting,confirm,cancel,reschedule,etc.Takeamessage,leaveamessage,callback,urgent,etc.KeyWordsandPhrasesSentenceStructureandGrammarPointsPresentsimpletenseBasicstructureandusageofthepresentsimpletensefordescribingroutineactionsandstates.FuturetenseFormationanduseofthefuturetensefordiscussingfutureeventsandplans.ModalverbsUnderstandingandusingmodalverbssuchascan,could,may,might,must,etc.toexpresspossibility,permission,andnecessity.PhrasalverbsCommonphrasalverbsusedintheworkplace,suchasmakeanappointment,takeamessage,callback,etc.BusinessetiquetteUnderstandingandapplyingappropriatebusinessetiquetteinEnglish-speakingcountries.Recognizingandadaptingtodifferentcommunicationstylesindifferentcultures.Maintainingaprofessionaldemeanorandattitudeintheworkplace,includingpunctuality,dresscode,andconfidentiality.Beingawareofandrespectfultowardsculturaldifferencesandsimilaritiesintheworkplace.CommunicationstylesProfessionalismintheworkplaceCulturalsensitivityCulturalbackgroundknowledge03ListeningtrainingstrategiesUtilizingcontextcluesStudentsshouldbetrainedtousecontextcluesfromtheconversationortexttopredictthelikelycontentormeaningofunknownwordsorphrases.Inferringspeaker'sattitudeandintentionThroughtoneofvoice,wordchoice,andotherparalinguisticcues,studentscaninferthespeaker'sattitude,feelings,orintentions.PredictingoutcomesBasedontheinformationpresented,studentscanmakeeducatedguessesaboutwhatmighthappennextintheconversationorscenario.PredictionandinferenceskillsIdentifyingkeyvocabularyStudentsshouldlearntoquicklyidentifyandunderstandkeyvocabularythatisessentialforcomprehendingthemainideasordetailsofthelisteningmaterial.FocusingonsignalwordsSignalwords,suchastransitionsorconnectors,canhelpstudentsidentifyimportantinformationorrelationshipsbetweenideas.FilteringoutextraneousinformationIt'scrucialforstudentstolearntodistinguishbetweenessentialandnon-essentialinformation,andtofocusonthekeypointsthatarerelevanttothetaskorquestion.KeywordcapturemethodsNoteorganizationandmemoryenhancementStudentsshouldbetaughtnote-takingtechniquesthathelpthemquicklyandefficientlycaptureimportantinformationwhilelistening.OrganizingnotesforrecallNotesshouldbeorganizedinawaythatfacilitateseasyrecallandreferenceduringorafterthelisteningactivity.MnemonicdevicesUsingmnemonicdevices,suchasacronymsorrhymes,canhelpstudentsrememberkeypointsorvocabularymoreeasily.TakingeffectivenotesAuthenticlisteningmaterialsStudentsshouldbeexposedtoavarietyofauthenticlisteningmaterials,suchaspodcasts,interviews,ornewsbroadcasts,todeveloptheirlisteningskillsinreal-worldcontexts.InteractivelisteningactivitiesInteractivelisteningactivities,suchasrole-playsorsimulations,canengagestudentsandprovideopportunitiesforthemtopracticetheirlisteningskills.FeedbackandassessmentRegularfeedbackandassessmentareessentialforhelpingstudentsidentifytheirstrengthsandweaknesses,andforguidingtheirprogressinlisteningskillsdevelopment.Practicalexercisesandfeedback04ImprovingoralexpressionskillsPronunciationclarityandintonationmasteryDiscusstheroleofintonationinconveyingmeaningandexpressingattitudes,anddemonstratehowtouserisingandfallingintonationappropriately.UsingintonationeffectivelyEmphasizetheimportanceofclearpronunciationofconsonantsandvowelstoensureintelligiblespeech.PronouncingconsonantsandvowelsclearlyExplainhowstressandrhythmaffecttheintelligibilityandnaturalnessofspeech,andprovidepracticeexercisestoimprovetheseaspects.Masteringstressandrhythm010203ExpandingvocabularyIntroducenewwordsandphrasesrelatedtothetopicandprovideexamplesoftheirusageincontext.UsingsynonymsandantonymsEncouragestudentstousesynonymsandantonymstoavoidrepetitionandaddvarietytotheirspeech.PracticingwordstressandpronunciationEmphasizetheimportanceofcorrectwordstressandpronunciationtoensureaccuratecommunication.VocabularyrichnessandaccuracyBuildingcomplexsentencesGuidestudentsinconstructingcomplexsentencesusingavarietyofgrammaticalstructurestoimprovefluency.UsingconnectingwordsandphrasesTeachstudentshowtouseconnectingwordsandphrases(e.g.,however,moreover,inaddition)tolinkideasandenhancecoherence.PracticingspeakingfluentlyProvideopportunitiesforstudentstopracticespeakingfluentlythroughimpromptuspeeches,role-plays,andotherspeakingactivities.SentencefluencyandcoherencePreparingforajobinterview:Role-playajobinterviewscenariowherestudentscanpracticetheiroralexpressionskillsanddemonstratetheirabilitytocommunicateeffectivelyinEnglish.Discussingbusinesstopics:Providestudentswithabusiness-relatedtopicandhavethemdiscussitinpairsorgroups,focusingonusingappropriatevocabularyandexpressingideasclearlyandcoherently.Handlingcustomerservicesituations:Simulatecustomerservicescenarioswherestudentscanpracticerespondingtocustomerinquiries,complaints,andrequestsinapoliteandprofessionalmanner.Givingapresentation:Havestudentsprepareanddeliverashortpresentationonatopicoftheirchoice,focusingonclearpronunciation,fluentdelivery,andeffectiveuseoflanguagetoengagetheaudience.Scenariosimulationdialogueexercise05SimulationofpracticalscenariosforforeignsecretariesAnsweringphonecallsprofessionallyandpolitelyinEnglish.Handlingconfidentialinformationwithdiscretionandcare.Takingaccuratemessagesanddeliveringthempromptlytotheintendedrecipient.Respondingtoemailsandotherelectronicmessagesinatimelyandappropriatemanner.AnsweringcallsandhandlingmessagesSchedulingmeetingsandappointmentsusingappropriatelanguageandetiquette.Takingdetailedminutesofmeetings,includingagendaitems,participants,decisionsmade,andactionitems.ScheduleandrecordmeetingsPreparingmeetingroomsandensuringallnecessaryequipmentisavailable.Followinguponmeetingoutcomesandensuringthatallparticipantsareinformedofnextsteps.Businesstravelbookingandchangehandling01Assistingwithtravelarrangements,includingbookingflights,hotels,andtransportation.02Handlingchangestotravelplanspromptlyandefficiently.03Providingtravel-relatedinformationandadvice,suchasvisarequirements,currencyexchangerates,andlocalcustoms.04Ensuringthattravelexpensesareproperlydocumentedandsubmittedforreimbursement.Developingandimplementingemergencyresponseplansforavarietyofsituations,suchasnaturaldisasters,politicalunrest,ormedicalemergencies.Providingpromptandaccurateinformationtoemployeesandmanagementintheeventofanemergency.Coordinatingwithlocalauthoritiesandemergencyservicesasneeded.Ensuringthatallnecessarysafetymeasuresareinplacetoprotectemployeesandcompanyassets.Emergencyresponsestrategies06Afterclassreviewandself-assessmentKeypointsandmainideasofthelisteningmaterialsDifficultwordsandphrasesexplainedLanguagefunctionsandcommunicationstrategiesusedinthelisteningmaterialsSummaryoftheculturalbackgroundandimplicationsofthelisteningmaterials01020304ReviewandSummaryofListeningMaterialsEvaluationofmyownperformanceinoralexpressionduringclassReflectiononthe
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